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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1208
958

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 364

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N
Nandan Shandilya
from Mumbai, Maharashtra
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worst quality of product

Hello, i m nandan. I ordered a navy blue running sports shoes costs 2885.90. The quality of shoe is so worst that after the use of almost 10 days all the parts of it looking in terrible condition. I just want the refund as soon as possible. And you are requested to please don't sell this type of rubbish and ordinary product at the name of a recognised brand....
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G
Ginni Bakshi
from Noida, Uttar Pradesh
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cannot use my myntra credit 817.95 as unable to login my account

Address:Chandigarh, Punjab, 160002
Website:Myntra

I used to login through my mail id but now i cannot login through my email or mobile no. I dont know whats wrong with this. I have sent a mail & had a word with customer care as well but no positive response from them

Pls help so that i can operate the same as i have credit amount lying with myntra credit: rs. 817.95

Name : ginni / davinder kaur

Email id : davinder. [protected]@partner. Samsung.com
br...
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R
Rupali Ghosh
from Guskhara, West Bengal
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poor quality of compact.

Address:Murshidabad, West Bengal, 742212

I ordered mac compact along with lipstick, foundation and eyeliner on 1st of october 2018. My order no. Is[protected]-4091501. It is regretful to say that my compact powder was totally broken and grinded into pieces and powder. The condition of the compact was too poor. My hands went on to become dirty while opening the package. I want either exchange for the compact or i want my money back....
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H
Hrituraj Chakraborty
from Jorhat, Assam
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request for an early delivery of my product

Address:Cachar, Assam, 788005

I have ordered a shirt which is already shipped but an loafer (Check this out
Mast & harbour men brown horsebit loafers http://www.myntra.com/mailers/Shoes/Mast-&-Harbour/Mast-&-Harbour-Men-Brown-Horsebit-Loafers/2499666/... on myntra) which i have order has not been shipped yet... Please i need this order before 15oct... Please help me to recieve this product early#team myntra... I have saved money to have this product and so that...
+1 photos
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N
nitu304
from Shirdi, Maharashtra
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product not found

Address:Pune, Maharashtra, 411040
Website:www.myntra.com

Earphones where missing inside the box and box was in tampered condition as someone already opened the box. I orderd soundpeats
Red & black q12 bluetooth 4.1 wireless in-ear earphones with mic
Size: onesize | qty: 1 rs1, 694.95
When i registered the complaint, they said they will look into the matter and solve. Till now, 10 days are over and now myntra team is saying we have already investigated the complaint we have...
+4 photos
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F
Feel the beat
from Dehra Dun, Uttarakhand
Apr 14, 2023
This thread was updated on Apr 14, 2023
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request for an early delivery

Address:Meerut, Uttar Pradesh, 250001

Respected sir/ma'am
My order no.[protected] 9631803
Are expected to be delivered on
9th oct 2018
9th oct 2018
12th oct 2018
10th oct 2018
13th oct 2018.
But i am going out to town on 10th of october due to some emergency and there is no one at home to receive my packages
If you could please delivery everything by 9th of october then i will grateful to you. Thank you....
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N
nidhi kalonia
from Pundri, Haryana
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poor response

Website:Myntra.com

I ordered a 'Tommy Hilfiger' watch worth 7823/- after discount but i found a duplicate watch of some known 'IBSO' brand with in the tommy's box and having tags of original tommy watch. I instantly placed a return request but the courier man tell me to register a complaint on myntra's customer care and he deny to take my order back. Then i register a complaint regarding it on myntra's customer care but they are not taking it serious and tell...
+3 photos
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S
Shailza sharma1
from Mathura, Uttar Pradesh
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wrong product received from the myntra site

Website:myntra.com

I have ordered women white truffle collection loafers of size 3(U K Size) and of cost Rs 1119/-. But I have received wrong product consisting of bellies of size7(U K Size). I have made a return request on the same day and got a message for pick up on next day but delivery person refuse to accept the product as he got the message from the company regarding the declining of the request. I have made several calls to customer care but they said...
+2 photos
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A
Amruta Makwana Dhaduk
from Ahmedabad, Gujarat
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regarding self ship d product

Address:Rajkot, Gujarat, 360311

I hav purchased jewellery products worth rs 4000 on 18 june 2018... At d time there is no clarification regarding return that myntra will not pick it from home...v prefer online shopping just 2 save time ..but at the time of return thereis no home pickup facility...I cant self ship d product...I tried several time 2-call customer care but no response... Now u r telling u cant do anything...what is this?...
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J
jyoti jadeja
from Rajkot, Gujarat
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product returned to origin in just 3 days

Address:Kutch, Gujarat

I have ordered one lavie red handbag when the product was out for delivery i was not available at that time then after 2 daye i went to the courier office and the product was cancelled. The product was cancelled in just 3 days. When i have ordered the product the dilivery time was given from 30 september to 7 october and the product was returned in just 2 3 days. I want this product do something...
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K
KK16
from Gurgaon, Haryana
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not initiating refund

Address:Faridabad, Haryana, 121001
Website:www.myntra.com

Product that i recieved was with price tag i thought that might be not a major issue and i return product because it dosnt fit me. During return they refused my product by saying product is not passing its authenticity as there is not price tag. Other tags are there not only price tag that too because i recieved like that only. They simply said we regret but we cnt help you. This is how myntra deal there valuable customers. I will never buy...
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U
Uditc
from Ingraj Bazar, West Bengal
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delivering products

Address:East Sikkim, Sikkim, 737101
Website:Myntra

This is to bring to notice that i ordered two items from myntra in cod and delivery boy named benjamin cintury from gangtok called me few mins ago and after sometime i tried calling him back but it wasnt reachable. After an hour when it was reachable and he answered he was so rude and denied to deliver my items and even didnt give me time to explain why i couldnt answer in the meantime he called me. This is totally not acceptable and im not...
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D
Dakshu145
from Mumbai, Maharashtra
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fooling the customer with the shipping charges.

Website:myntra.com

I purchased a product from Myntra and paid ₹809 at the time of purchase. Now when I have placed a return request on my screen I can see that only ₹659 will be refunded back.
When I tried to contact the customer service for help on this I got a reply from him that the rest amount was delivery charge and the delivery charges are non refundable. When I asked him that where is this information written when the customer places the order...
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R
ramesh bandaru
from Visakhapatnam, Andhra Pradesh
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delay in refund

Sir, i, b. Ramesh sarma had purchased two shirts of brands john players, flying machine from myntra on their mobile application in the month of january 2018. The order number is : 106886303561754184701 and the amount is : rs.1385.26. I had returned because i wasn't satisfied with it. The courier guy from ecomexpress private limited had picked it and given me the reverse pickup sheet with number :[protected]. It was picked up in the month of...
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D
Debarati Debnath
from Imphal, Manipur
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I want to complaint against the delivery service.

Address:West Tripura, Tripura, 799003

I have been ordered a palazzo from myntra with COD. But the local courier service is very bad. They didn't call me and my order returned back to the origin. So I was again try to order the same. But this COD option is now inactive for me. And it become very difficult for me. Since I have been orderning things with COD before. But now I can't do the same....
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A
Addie hazel
from Kolkata, West Bengal
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refund delayed from the prescribed date

Address:712245
Website:Myntra

I ordered roadster jeans from myntra, amounting to 1000+ via online transaction but after a couple of days the app notifies me that my product was lost due to some issue . On account of the issue i immediately cancelled the order and levied a refund. According to the terms and conditions of the app my refund was supposed to be within 5 - 6 days, but i didnt receive my refund. I contacted the customer care service and they pushed my date of...
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F
Fausitha Badhrudeen
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order placed and cash debited but no confirmation email and not shown in order list

Website:www.myntra.com

I placed order in myntra for rs:12165 yester day 30th sep 2018, even i received msg from south indian bank as the amount deducted. But still not received conformation mail, and the item i ordered is still there in my cart, not in the order list. Am a regular customer. But this is the first time its happening. Need my orders or else refund my amount....
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K
Kritika Vaid
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to view my orders

Address:Bangalore, Karnataka, 560102
Website:Myntra

I want to return my order but since i cannot see my orders i cannot get it exchanged and i also would like my money back after this i am never ordering on myntra again
Really disappointed with this and shame on myntra for not having gud software and having such technical issues
Its just not the problem with app but also the website
Such a popular brand and yet such poor service...
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Y
yari1408
from Shimla, Himachal Pradesh
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regarding shoelace loop fading

Address:Faridabad, Haryana, 121001
Website:myntra.comm

I have been contacting myntra since 20 days dayz n no action is taken tillnow. Their pathetic and illetrate customer care faculty are not understanding my problem and are repeating same thing"be on call". Today i contacted them regarding my problem then facuty name ayush had tell me that exchange and return complaint can be done by today n then i tried to contact other faculty name mehak she told me that it took 2 working days to get any...
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R
ranjan chopra
from Amritsar, Punjab
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subject: I am complaining for not getting refund of cat shoes

Website:www.mytra.com

I have ordered CAT shoes for amount 4867.26 INR and recieved it on 4 September 2018, the moment i recieved the product i placed a return request by mentioning the reason that i got a used product and i don't even think that it was original. Then i had to self ship my order to myntra ware house for which i paid INR 150. After multiple calls i was confirmed that my order is recieved by warehouse on 15 September 2018 and my refund will be initiated...
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