Myntra.com Complaints & Reviews

Myntra not accepting return for damaged product

I ordered shoes in Myntra...it came after a couple of days ...same day i kept return of that product ...after 3days the
He came to take return product ...he took it and later he rejected...after some time I understand that ...he stole from me ...

I have ordered Red Chief white shirt from Myntra, but to my disappointment and shock I received an inferior quality wrong product from different brand. Now when I tried to contact Myntra about it for the return, they refused to accept it claiming that this was not the product which was delivered, and asked for the "Red chief " shirt in the return which was never delivered to me.

Now, when I escalated the matter, Myntra team shamelessly without even checking with their operations teams put the blame on me that I am returning the wrong product. Thus I felt cheated and the blame put on by Myntra team has caused mental agony to me as it doubted my integrity.

The product which was delivered to me seems to be tampered with, the company claims that the product was delivered directly from the "Red Chief" company, however the invoice is in the name of different vendor i.e. Leayan Global (P) Ltd.

Details of the order:

Order ID: 122144890228360705403
Product Ordered: Red Chief Slim white Shirt
Registered number: [protected]
Order received: DL Fashion embroidered shirt of ladies/children

I have ordered an jacket. But due to of some reason I have to leave for Jammu and in Jammu there is no signals of prepaid sim card. So the day on which order should be delivered my phone number is out of coverage area so the dilivery guy can't even content me. Still the has been delivered and when I as to Myntra customer support they are saying that the order has been delivered by sharing OTP and that is not possible at all.

Okay so, my complaint is regarding the unavailability of COD as a payment option. It has been several days since the option has been disabled. I request you'll to kindly look into this matter.
My email ID: [protected]@gmail.com
Phone number: [protected]...

Hello i am Rehan hayat,
I had ordered calvin Klein jacket, which is tight, so I want the one size bigger, please help me out of this situation many time, i have interacted with your customer support they never support me, this is the Last time, i am trying exchange it,
My next step will be consumer court, i will show them your messages and call recording also the way they talk to me was very rude,
I will show everything to them,
So with all due respect, please sove this case,

I paid my amount from MobiKwik to Myntra but then Myntra has initiated my refund but it's not showing in MobiKwik wallet it is 1529 .. Its a lot of amount. And reference no of refund payment from Myntra is[protected]

I have ordered tokyo taklies sweatshirt in myntra. I have paid 539rs through Amazon pay. My order is not showing in orders. Please solve this issue soon or make a refund

I have bought a noise earbud headset on 12/12/2022. Payment was made through mobikwik wallet if Rs. 1399. I have cancelled the order on the same date as expected delivery date seemed to be late. Till now I havnt got my refund in wallet.. Please refund my amount

I have bought an earbud ( noise company) from myntra on 12/12/22.
Payment was made through mobikwik wallet. And then I cancelled it on the same day due to delay in delivery of the product. I cancelled the order even before processing it. But Myntra havnt given my refund yet for the order. They says they have initiated. Even after 10 days I havnt got the amount. Amount is Rs 1399.

Myntra.com is refusing to take return and issue refund for an unused footwear due to their false claim that the product is used (as claimed by the pickup agent who didn't even know the difference between 'dust' and 'stain'). Even after thorough explanation that the product was unused and with the tags were intact, they are declining to take it back without even looking at the product again. Repeated explanation and prolonged interaction with the customer care executives has only resulted in so much of emotional trauma and waste of time. I have all proofs that the product is unused with absolutely no stain and I'm raising this complaint to take action against them for negligence and for falsely accusing the customers. Kindly curb their fraudulent practice.

My account is locked without no reason. Called customer care multiple times but no response. Can someone please look into this on priority and let me know the reason for locking. Also kinldy unlock my account asap, if there is no genuine reason.

I have never created and account with no [protected]. Now I am trying to sign up its giving me error "Account locked".
What is this? Kindly look into this on priority.

Order I'd:[protected]-3090503

I have ordered Nike shoe pair and got a different product.

I have shared the unboxing video and images required by Myntra but they have declined my refund or replacement request many times. They are not even listening to me now.

I have talked to them in very calm and polite way to get my issue solved but they just denied to help me in anyway.

I ordered Roadster lifestyle Co Women solid olive green jacket . The order was delivered on 26 Nov 2022 and had 15 days return/ exchange policy. I recieved damaged product the hat was damaged and there were white patches on the it. I applied for exchange and was not able to pick up the delivery and asked the delivery agent to come the next day. But they put the exchange request on hold.

I contacted customer service many times and applied for exchange request from Myntra side. But they kept on declining the request saying they have sold the right product. I even attached the images for proof and after 15 days they said nothing can be done regarding this. I asked for refund but they kept saying now they can't do anything. I want my money back. That was a complete waste of money and very bad service from Myntra. Please look into this.

I ordered Roadster lifestyle Co Women solid olive green jacket . The order was delivered on 26 Nov 2022 and had 15 days return/ exchange policy. I recieved damaged product the hat was damaged and there were white patches on the it. I contacted customer service many times and applied for echange request also. But they kept on declining the request saying they have sold the right product. I even attached the images for proof and after 15 days they said nothing can be done regarding this. I asked for refund but they kept saying now they can't do anything. I want my money back. That was a complete waste of money and very bad service from Myntra. Please look into this.

I've been shopping with Myntra since ages I have been chasing @myntra Unexpected from @MyntraSupport If you could have the courtesy to respond @myntra it's more than 20 days still waiting for refund. Worst customer service. now they are saying wait till 10 more days.@myntra

I ordered Adidas Originals Hoodie from myntra [Order ID #[protected]]. It didn't fit me well and the color also looked pale, so I placed a return request, but the claim got rejected saying it was used. I didn't even use it once. I returned it in the same condition that i received, with all the tags and everything. The delivery boy himself verified everything infront of me. But the claim was still rejected.

I tried to talk to the customer care executives several times but they didn't listen, they couldn't even give me a proper reason behind the rejection. All they said is, they investigated and right product was sent to me and I provided an used item. But I don't understand, how come my return got rejected when I provided whatever i received, how i received.

They said they reviewed all the footages and everything and I'm the one who's providing an used item. But what about the proofs that i have? Don't they sightly care about the customers?

Being a loyal customer from myntra, this is highly unexpected and dissapointing. I've been using myntra since 4 years and not even once I faced any kind of problem like this.

I tried to contact them on social media and tried get it solved, still it was rejected again and again. Now they are purposely ignoring me and not even listening trying to listen. For the past month I've lost my mental peace while trying to get a refund for this product.

The product is still packed as it was with all labels and everything. I didn't even open the pack and unfold it after it was re-delivered to me.

Now I can clearly say, all these complaints are true. Myntra is really cheating their customers. I will NEVER EVER order anything again from Myntra. I would suggest everyone reading this, it's better to order from some other site than myntra. Atleast you will not get harrased like me.

I have ordered from Myntra 2 items that amount is deducted from my account but order not placed or confirm yet inr 1287. I have ordered on Saturday evening. I contact with support team no response from there.

They hv delivered my product to wrong adress ..they r not at all responding to my queries, jst they r raising the complaint after two days it is showing lyk ur complaint has been resolved..such a useless app