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Updated: Jan 31, 2026
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822
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Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Myntra.com reviews & complaints page 57

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P
prerna avijit singh
from Bengaluru, Karnataka
Aug 12, 2022
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Complaint ID - IN[protected]

I have raised a return request for earring. No courier person has come for pickup and when I called customer care, they informed that the return is on hold because the product was damaged.
What is wrong with Myntra, This issue is happening again and again. How you got to know that the product is damaged without coming for pick up and moreover the product is not at all damaged and in good condition.
Pathetic service.Highly dissapointed.I immediately called customer care and asked them to connect me to courier person but they did not do that.New scheme of Myntra for making easy money from customers.shameless
Myntra.com customer support has been notified about the posted complaint.
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    Seifer #2166
    Aug 12, 2022
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    Address: 53 Adarsh Enclave sec 1 extension trikuta Nagar jammu

    I have been using Myntra for a long time now but i have never met a delivery guy like him. I was busy at my work that i wasn't able to pick any calls at that time. This guys called me 10 times in a row and kept calling me even after i rejected all his calls . And the next thing he does is fighting me on the phone . He has even shouted at my little brother and he doesn't seem to understand coustomer circumstances. Kindly look into the matter .
    His name is Ajoy Kori
    His contact number is [protected]
    Myntra.com customer support has been notified about the posted complaint.
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      H
      Hasbe
      from Pune, Maharashtra
      Aug 12, 2022
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      Address: Pune

      On 13/06/22, without placement of order my money i.e.Rs.2393/- got deducted from my account via gpay. I called Myntra customer care number for so many times, still they are not giving my money back, inspite of they promised to do so. I am very much disappointed and dissatisfied and frustrated by their pathetic service. Am not getting why are they not returning my money if my order has not been placed.
      I want to resolve my issue as soon as possible.
      Myntra.com customer support has been notified about the posted complaint.
      Aug 12, 2022
      Updated by Hasbe       On 13/06/22, without placement of order my money i.e.Rs.2393/- got deducted from my account via gpay. I called Myntra customer care number for so many times, still they are not giving my money back, inspite of they promised to do so. I am very much disappointed and dissatisfied and frustrated by their pathetic service. Am not getting why are they not returning my money if my order has not been placed.
      I want to resolve my issue as soon as possible
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        1
        123Sakshi123
        from New Delhi, Delhi
        Aug 12, 2022
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        Hi,

        I ordered a Vega hair straightening brush but received a damaged/defective product which they now refuse to pick up even though the product description clearly mentioned 15 day hassle free return .

        On a loop they keep on asking me to contact the brand for servicing the product even though I have told that I wished to return the product.

        Order ID # 1210562 [protected]

        Myntra had once send a dress to me without a price tag and bar code and then also did not accept the product. It is the same again. Worst customer experience ever
        Myntra.com customer support has been notified about the posted complaint.
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          S
          Shakshi@11
          Aug 12, 2022
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          My myntra account was being deactivated by Myntra, i had returned many products but didn't get the refund, my refund for all the products is approx 10500, few items i still want to return. I'm going to file a case against myntra, if i didn't get my account and my money back in the next 3 days. It's been a long time requesting it, now it's time to take step.
          Myntra.com customer support has been notified about the posted complaint.
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            S
            Shiby Thomas
            from Alappuzha, Kerala
            Aug 11, 2022
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            I was purchasing from last 5 years from Myntra but I never faced any issues, suddenly within one day it showing not delivery to your pin code, why its showing like that, why you didnt mentioned during the time of placing orders, its really unconvincing for the customer showing like this, even I already used my gift code also, so please solve the issues immediately.
            Myntra.com customer support has been notified about the posted complaint.
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              N
              neetus0805
              from Mumbai, Maharashtra
              Aug 10, 2022
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              My account is blocked for no reason,
              I using this account for last 6-7 years.
              When reach out to customer arrive there is not solution to it
              Myntra.com customer support has been notified about the posted complaint.
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                N
                Nehaohlyan
                from Bahadurgarh, Haryana
                Aug 10, 2022
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                I placed order for red tape shoes. I had size issues so I requested for return. Pick up boy has came twice checked quality and everything is fine in the product. But couldn’t pick as serial number doesn’t matches.
                I want my refund as soon as possible. It’s not my fault that some numbers aren’t matching.I’m definitely not going to pay for that.
                Myntra.com customer support has been notified about the posted complaint.
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                  J
                  Jony dogra
                  Aug 8, 2022
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                  Website: www.myntra.com

                  I had placed order in Myntra in December 2021. But now my order is not visible in Myntra application. I have invoice but that's not clearly visible.
                  My product is in warranty but now it is now working so i want to claim warranty.
                  I'm attaching invoice. please add my order in my ordered list.
                  +1 photos
                  Myntra.com customer support has been notified about the posted complaint.
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                    L
                    Lovish Puri
                    Aug 8, 2022
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                    I ordered Boat Airdopes 441 (wireless earphones) on Myntra. I opened it, charged it and checked if it's working. The left earpiece wasn't giving any audio, I tried everything mentioned in the manual; factory reset etc. The touch on the left earpiece was working which means it was paired, so clearly it was an defective item.

                    I immediately reached out to Boat for this, and two days later they replied that they can only help with warranty and for exchange I should reach out to the purchase platform (Myntra in this case). Then I raised a complaint with Myntra and they told me that since this product is non returnable they won't provide exchange and I should reach out the brand Boat.

                    This is a scam, I received a defective product, I should get a replacement.
                    +2 photos
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                      B
                      bittu004
                      Aug 8, 2022
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                      This is a very fraudulent case from Myntra side, this is a case of complete fraud with the customer.

                      I placed a my first order from my account in which I got a discount of Rs. 200. which was canceled by Myntra after the order was placed, now I am not being given the benefit of the first order discount, like this one more time with me are done.

                      When Myntra does not want to give a discount, it is illegal to induce we to purchase on your website by offering discounts.

                      even though customer care executive are saying we can't resolved your issue they know very well that cancellation initiated by my myntra itself what's customer fault in this.
                      Myntra.com customer support has been notified about the posted complaint.
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                        N
                        Nititika gupta
                        Aug 8, 2022
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                        Product is missing n no action taken by them
                        +1 videos
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                          S
                          Sreenivasula Reddy Mamilla Venkata
                          from Bengaluru, Karnataka
                          Aug 7, 2022
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                          I have purchased Sunglasses on myntra and received the glasses on 20th July. When I checked the size is not matching and raised the return request on the same day.

                          First they initiated the return request for pickup and later they are cancelling the return request.

                          OrderID: MYNP[protected]

                          Complaint details:
                          IN[protected]
                          IN[protected]

                          order id:

                          Return Request IDs that were cancelled by Myntra Pickup Team:
                          MYNR[protected]
                          MYNR[protected]
                          MYNR[protected] -- which got cancelled 7th August 2022
                          Myntra.com customer support has been notified about the posted complaint.
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                          Attached the messages received from Myntra & pickup team

                          Return request is getting cancelled by Myntra team - Comment #4033668 - Image #0
                          Return request is getting cancelled by Myntra team - Comment #4033668 - Image #1
                          Return request is getting cancelled by Myntra team - Comment #4033668 - Image #2
                          Return request is getting cancelled by Myntra team - Comment #4033668 - Image #3
                          Return request is getting cancelled by Myntra team - Comment #4033668 - Image #4
                          Return request is getting cancelled by Myntra team - Comment #4033668 - Image #5
                          Reply
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                            M
                            Manish8890
                            from JAIPUR, Rajasthan
                            Aug 7, 2022
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                            Sir I ordered shoes from Myntra so I don't like it then I applied for return but by mistake I have got different product from me, if it seems, then Sir Myntra people are saying that neither my product will be returned or I will not get refund mila sir please help me
                            Myntra.com customer support has been notified about the posted complaint.
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                              S
                              somar2628
                              Aug 6, 2022
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                              Address: Maudaha Hamirpur Uttar Pradesh

                              Hi, i purchased myntra gift voucher from flipkart.com and after two days when i steps further to redeem it. It is showing "card has been deactivated". My card value is 1000*2. When i called myntra.com customer support, they were telling we can't help go to flipkart.com.
                              When i asked to flipkart.com, they were telling go to myntra.com and no one is taking responsibility. They are cheater. Flipkart and Myntra both does not care about customer money which he earns after a hard work.
                              Worst experience and very bad services. Seriously very disappointed with both. They both lose me as their valuable customer.
                              Myntra.com customer support has been notified about the posted complaint.
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                                S
                                sumitjaiswal752
                                Aug 6, 2022
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                                Resolved

                                Money deducted but order not confirmed

                                Address: Kadma, jamshedpur

                                I placed an order 2nd August from myntra for a pair of shoe. I have paid the money through Paytm Postpaid and even got a message from Paytm about the transaction. but i havent received any confirmation message from myntra. when i thought of tracking the order, even their nothing was shown. so i have given a complain to them online. they said the money is returned in 72 hours. today i called one more time now they are saying it will take time...
                                +3 photos
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                                Mridul_2509
                                Aug 4, 2022
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                                I had ordered some clothes whose delivery was Today (04.08.2022).But it has been cancelled by myntra. They say that my product was lost but this is wrong, now the price of that product is high and I want all those products of mine.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  A
                                  Ayaan Yousuf
                                  from Saharsa, Bihar
                                  Aug 3, 2022
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                                  Resolved

                                  I ordered a Nike dri- fit Challenger track pants delivered on 2nd August. I tried it but it was little too fit for me so i decided to return it. It was picked up today by the delivery guy . I remember exactly everything was intact with the product . After a few hours, i got a text on my phone saying your return didn't passed the quality check and is declined becuase of the price tag was not intact . The price tag was intact and the delivery guy confirmed it on my doorstep. So Is this my fault that i ordered the product from Myntra and didn't chose Alternate brands like Flipkart and Amazon?
                                  Please assist this issue and initiate my refund.
                                  Aug 17, 2022
                                  Complaint marked as Resolved 
                                  My issue hasn't been resolved. Why do they marked it as "resolved" ??
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    A
                                    Anita Mangtani
                                    Aug 3, 2022
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                                    Hi,
                                    I had ordered online on myntra for jeans. They had delivered on my address and the same day i processed for return the items online due to the poor fabric. They had delivered the item at my address and now for return they are saying self ship means i have to ship to myntra return processing centre after that refund will be processed. This is totally wrong, if you are delivering at door then return should be also from door. They are saying pick up facility is not there, if not then why delivered at door.

                                    My request is please collect the delivered item from my door and refund the amount immediately.

                                    Details :
                                    Return number: [protected]

                                    Return mode: selfship
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      P
                                      Payal Gudiya
                                      Aug 3, 2022
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                                      I filled a compliant with Myntra that I received incomplete package few moments after opening received package from Myntra.. I received single product in packet whereas I paid for two products. .. even after complaining Myntra didn’t resolve my issue and didn’t provide refund of missing product .. moreover they have kept agents wit poor knowledge and are not refunding money of missing product.
                                      Myntra.com customer support has been notified about the posted complaint.
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