Myntra.com Complaints & Reviews

I had ordered Mango Yellow & Pink Floral Print Maxi Dress from Myntra for an amount of Rupees 3594 on 7th August, 2022. The product was delivered to me on 11th August. After placing a return request on 11th Aug, the product was successfully picked up post evaluation at doorstep on 12th August round 1pm. Till late evening of 12th August, the product was displayed as Out For Pickup in Myntra mobile app. After contacting Customer support, I got to know that the Product was been put on hold due to tag missing. I confirmed Myntra that the product was picked up successfully after evaluation and the product tags were intact. However, Myntra is raised an issue an put my product on Return Hold with my amount stuck.

I ordered a Louis Phillipe shirt on Myntra app on 07/8/22 vide captioned order number trusting the brand name and picture of the product as shown. But, what I received is a very poor quality product on 11/8/22 and raised return request on the same date. The item was picked up on 12/8/22 vide return id [protected]. Afterwards, I received an email stating the Return was rejected due to quality issue and they are resending the same item.
But, i dont want the same poor quality item instead i want the paid amount to be refunded to my bank account which I have provided during return.

Hi,

This is Ravi from Visakhapatnam, the issue I was facing was :

I have ordered 2 trousers and 2 jeans from Myntra app on[protected] at around 2 :00 p.m

But the issue was i was just to login before making an order and i was done with payment through Zest money app and the payment was successful
So after payment the app asked me about the login details and just logged in with my phone number and then I linked my Google account with the phone number in the Myntra app

Then I got a pop up showing you are not authorised to see this order

I have just open the orders in myntra app
I was unable to see the orders i have placed and the amount was debited through Zest money

So here is the Transaction ID and the order ID given by the zest money customer support

Transaction ID: [protected]A
Order ID. :[protected]

These are the ID they have provided me

So please kindly give a confirmation that the order was placed successfully or else it was not placed. If the order was not placed please send me the confirmation mail to my mail i.e. [protected]@gmail.com.

So that I can request the zest money to cancel the transaction.

Kindly please assist me and resolve my problem as soon as possible

The details asked through the ticket was : IN[protected]

Thanking you
Ravi kumar

Hi I'm Ankita and I have a complaint regarding an online company Myntra. I made a purchase of a 3 pc Blackberry suit from their site and instead of the suit I ordered I received trouser which is different. I raised the grievance the same day the product is delivered. I am being informed that after conducting a thorough investigation and review of the claim, they have found that the correct product was delivered. I asked them for the investigations proof but they denied me of that saying it's internal. I have not received the product I ordered, that is the case. For processing related part, it is Myntra responsibility and they are out with an apology. It is worth Rs. 7500.

I had cancelled an order and i got email confirmation that refund is completed on same day. However, it was not reflecting in bank account. Hence, i contacted bank and they confirmed there is no such transaction recieved and asked for a reference number. Upon contacting customer care all are giving vague answer that refund is done and Wait. Upon asking for reference number they are telling it's not generated but the transaction is completed. I tried multiple times they are not able to share reference number. The refund amount is 899 Rs. Order ID is # 1211730 [protected]

Complaint ID - IN[protected]

I have raised a return request for earring. No courier person has come for pickup and when I called customer care, they informed that the return is on hold because the product was damaged.
What is wrong with Myntra, This issue is happening again and again. How you got to know that the product is damaged without coming for pick up and moreover the product is not at all damaged and in good condition.
Pathetic service.Highly dissapointed.I immediately called customer care and asked them to connect me to courier person but they did not do that.New scheme of Myntra for making easy money from customers.shameless

I have been using Myntra for a long time now but i have never met a delivery guy like him. I was busy at my work that i wasn't able to pick any calls at that time. This guys called me 10 times in a row and kept calling me even after i rejected all his calls . And the next thing he does is fighting me on the phone . He has even shouted at my little brother and he doesn't seem to understand coustomer circumstances. Kindly look into the matter .
His name is Ajoy Kori
His contact number is [protected]

On 13/06/22, without placement of order my money i.e.Rs.2393/- got deducted from my account via gpay. I called Myntra customer care number for so many times, still they are not giving my money back, inspite of they promised to do so. I am very much disappointed and dissatisfied and frustrated by their pathetic service. Am not getting why are they not returning my money if my order has not been placed.
I want to resolve my issue as soon as possible.

Hi,

I ordered a Vega hair straightening brush but received a damaged/defective product which they now refuse to pick up even though the product description clearly mentioned 15 day hassle free return .

On a loop they keep on asking me to contact the brand for servicing the product even though I have told that I wished to return the product.

Order ID # 1210562 [protected]

Myntra had once send a dress to me without a price tag and bar code and then also did not accept the product. It is the same again. Worst customer experience ever

My myntra account was being deactivated by Myntra, i had returned many products but didn't get the refund, my refund for all the products is approx 10500, few items i still want to return. I'm going to file a case against myntra, if i didn't get my account and my money back in the next 3 days. It's been a long time requesting it, now it's time to take step.

I was purchasing from last 5 years from Myntra but I never faced any issues, suddenly within one day it showing not delivery to your pin code, why its showing like that, why you didnt mentioned during the time of placing orders, its really unconvincing for the customer showing like this, even I already used my gift code also, so please solve the issues immediately.

My account is blocked for no reason,
I using this account for last 6-7 years.
When reach out to customer arrive there is not solution to it

I placed order for red tape shoes. I had size issues so I requested for return. Pick up boy has came twice checked quality and everything is fine in the product. But couldn’t pick as serial number doesn’t matches.
I want my refund as soon as possible. It’s not my fault that some numbers aren’t matching.I’m definitely not going to pay for that.

I had placed order in Myntra in December 2021. But now my order is not visible in Myntra application. I have invoice but that's not clearly visible.
My product is in warranty but now it is now working so i want to claim warranty.
I'm attaching invoice. please add my order in my ordered list.

I ordered Boat Airdopes 441 (wireless earphones) on Myntra. I opened it, charged it and checked if it's working. The left earpiece wasn't giving any audio, I tried everything mentioned in the manual; factory reset etc. The touch on the left earpiece was working which means it was paired, so clearly it was an defective item.

I immediately reached out to Boat for this, and two days later they replied that they can only help with warranty and for exchange I should reach out to the purchase platform (Myntra in this case). Then I raised a complaint with Myntra and they told me that since this product is non returnable they won't provide exchange and I should reach out the brand Boat.

This is a scam, I received a defective product, I should get a replacement.

This is a very fraudulent case from Myntra side, this is a case of complete fraud with the customer.

I placed a my first order from my account in which I got a discount of Rs. 200. which was canceled by Myntra after the order was placed, now I am not being given the benefit of the first order discount, like this one more time with me are done.

When Myntra does not want to give a discount, it is illegal to induce we to purchase on your website by offering discounts.

even though customer care executive are saying we can't resolved your issue they know very well that cancellation initiated by my myntra itself what's customer fault in this.

Product is missing n no action taken by them

I have purchased Sunglasses on myntra and received the glasses on 20th July. When I checked the size is not matching and raised the return request on the same day.

First they initiated the return request for pickup and later they are cancelling the return request.

OrderID: MYNP[protected]

Complaint details:
IN[protected]
IN[protected]

order id:

Return Request IDs that were cancelled by Myntra Pickup Team:
MYNR[protected]
MYNR[protected]
MYNR[protected] -- which got cancelled 7th August 2022

Sir I ordered shoes from Myntra so I don't like it then I applied for return but by mistake I have got different product from me, if it seems, then Sir Myntra people are saying that neither my product will be returned or I will not get refund mila sir please help me

Hi, i purchased myntra gift voucher from flipkart.com and after two days when i steps further to redeem it. It is showing "card has been deactivated". My card value is 1000*2. When i called myntra.com customer support, they were telling we can't help go to flipkart.com.
When i asked to flipkart.com, they were telling go to myntra.com and no one is taking responsibility. They are cheater. Flipkart and Myntra both does not care about customer money which he earns after a hard work.
Worst experience and very bad services. Seriously very disappointed with both. They both lose me as their valuable customer.