Myntra.com Complaints & Reviews

It was very disgusting experienced with your customer support agent.i was try to order one shirt from your site on 24.06.2022.amounting 1526/, but due technical problem that order was not done my money deducted from my credit card .after talking with your customer agent, he register a complain against it .no is-IN[protected].without solve my problem they send a msg your complain is resolved .so please refund my money immediately other wise I raise a complain in consumer court against you.its 20 days gone no solution from your site .your customer support agent did not co operate with us.

I bought Levis Men Black 511 Slim Fit Light Fade Stretchable Jeans'' which is with a manufacturing defect. inner stitching of the left leg is coming in front of the shoe I also provided pictures to them. I don't know whether he send me a used product or if this piece had a manufacturing defect. But I lost my 3000 and faith in Levis Jeans. I complained to them but they say this is not a manufacturing defect so I didn't understand where the...

I am uploading the invoice of products that i had ordered from Myntra.
They send the package out of which three kurties are missing.
The order numbers are -
SNGRKASS[protected]SIZE-L)
SNGRKASS[protected]SIZE-L)
SNGRKASS[protected]SIZE-M)
which is written in the invoice that are not received by me but they showed it delivered.
I had lodged the complain with myntra customer care but they didn't resolved the issue .

Hello,

I have ordered dress costing 2199 on 9th July with myntra which I received on 12th July .The dress didn't fit me so immediately I have raised return request and dress was picked two days later in the evening around 7 PM. On the same day I have received a message saying quality check failed and item would be re-shipped to me in 48 hours.
I called up call centre asking the reason for failure of quality check they mentioned product was used. But when mentioned that dress was not fitting to me how could I use it and also want evidence for false acquisitions like photo or other details they have no proof for same.

I politely requested for re-investigation, call centre employee mentioned that it could happen only after re-shipment today is 21st July I haven't received the product and call centre people don't respond properly.

I see its scam to sell products to customers, Someone help me ☹

Order details :
Invoice Number: I2723MS[protected]
PacketID: [protected]
Order Number:[protected]-7260503

Shilpa

Two products were cancelled from Myntra from the Order ID # 1210191 [protected] from the registered account number [protected]. Money is not refunded. Kindly take a action on this

Myntra initiated the refund for my returned order but I didn't get my refund yet.
It's going to be more than two weeks.

I brought a product trimmer with Order ID # 1208834 [protected]. As I opened the outerpacket, I saw trimmer seal was broken. Thereafter, asap I put this on return by sending photos of seal being broken and ordered one more trimmer from Myntra. The 2nd trimmer came for which I have already paid and I am using it.

The 1st trimmer was returned and now Myntra is saying that they won't refund since as per their so-called 'investigation' - the product was alright. They won't even share the investigation report and I can't even appeal because as per Myntra process nothing can be done.

Why wil i lie??
Why will I order again if I had to lie about seal being broken??
I have sent photos but they even share docs about investigation??
This is not banana republic, we are in democracy.

Myntra is only harassing customer by doing all this. Why should I use seal broken trimmer which is used in pvt body parts??

Hello...i have placed order 2 kurtas from Myntra on 7th july 2022 and it shows that they will deliver within 16th july...On 10th july it shows that my order reached Guwahati and it takes one day to reach my address..But today its 18th July till i didn't get my order...And after 10july there is no update on tracking...i messaged them but they are not interested to reply...i call them but can't reach to customer care...Now i want my order within 24hrs ... Thanks

Hello Team,
I tried to place ome order on 29th June, 2022 for amount of INR 3913.55 but order did not get placed but my money got debited from my account. I used SBI bank upi payment mode to make the payment. I got message from myntra that order was not successful and if the money is deducted from the account it will get refunded within 72 hrs but I didn’t get my money back. After that I raised a complaint on myntra for same issue and they told that they haven’t received the payment and asked me to check with the bank team. I checked with the bank and they told me that money was received successfully by the merchant account, i.e., Myntra after that I again reached out to myntra and they again told they haven’t received the payment and told to check with bank again. I want to register a complaint please help me regarding this.
The bank request ID for my raised ticket is[protected] and the transaction ID is T2206290138195627745497 and UTR is[protected]

Name:Aditya Arora
Myntra account number : [protected]

I had ordered a Phillips blue trimmer.

Then i returned it . On 15th July i got a message on my app on the order stating

'return request rejected. Item will be re-shipped to you'

Although i have no idea by when i will receive the order back.
No message, e-mail, nothing.

Order ID # 1206678 [protected]

Yesterday I received a call from Myntra courier ph # [protected] at 6.41pm, that there is a return request on my package which I never placed .I explained to courier guy that I never placed the order so he informed that he will place the cancellation on the order . Meanwhile I cancelled the return request on my Myntra mobile app . But I received another call from the same person at 7.10 pm from ph# [protected] that he cancelled the order .
Post that I tried to access my Myntra app on my iPad & mobile app but I am unable to access my account . It is hacked & someone else is using my account under some another mobile number & email Id.after reaching out to Myntra & informing that I have all the documentation about my purchase this is surely a account hack & need immediate action. But Myntra tech team as usual told me that they will take 3 working day ? I have my credit in Myntra account & also my cards are attached on the app . It is disappointing the way Myntra handle the whole issue .

They shared the complaint number ( IN[protected] )

My account was closed abruptly the day I placed a few orders. There was no prior intimation and no valid reason given afterwards on call with customer support team. Multiple orders are under process.

I have purchased a dress from myntra but i didn't like it so tried to return it and as per Myntra order policy everything comes as per rules but still they are not taking the return back. I literally called lot of time and requested them to return but looks they are not even helping. They just say wait for some more days and nothing actually they do. Even sometime they dont come on call also.

I try to login my Myntra last couple of time with email address. But not received password reset email on my email address. I submit lot's of complain regarding my issue I talk lot's of time with myntra customer care executive but issue still not solved. I have 1000 Myntra credit in my account. But Myntra team are not helped to solved my issue.

I order boult y1 earbuds by Myntra and today I received my parcel from Myntra. Got defective product by Myntra then I call Customer care number they talk me very badly and said that it’s not our fault you can talk directly to brand. I want to change my product, please help me

Order No. # 120962103069618188101

So I have ordered two roadster jeans for my brothers one with 32 number waist and one with 30 number waist . When it came, 30 number jeans was fit but 32 number jeans was too loose so I decided to return it. after the pickup has done they told me that the quality check was failed, now tell me how is this possible because we haven't used that jeans and I have returned it without any damage with all the tags. This is not fair Myntra I want my money back because I had returned the jeans with its original condition.

I ordered multiple items during recent Myntra sale. I got a message that 5 items were delivered but when I checked the package I got only 4.

When I raised an issue on Myntra Support, they checked at their end and after 1 day informed that the investigation is closed and they cannot pass my claim as they did an internal investigation and they know that product was delivered.

I tried talking to their customer support executive and requested them to share a picture or confirmation that the proof they have seen if authentic but they did not help much and suggested that nothing can be done about my money or about delivering the Product.

This is such a bad experience as I have paid for something which I am never going to get. There should be some assurance provided by such a huge company who owns the responsibility of delivering us products through online shopping.

If that is not something which they are able to do - they should revise the process in someway to provide more faith for their customers.

I don't think I can ever purchase through Myntra going forward.

Wrong product delivered after multiple returns. Final resolution was pushing me for a refund. I wanted the product I wanted. Myntra forced me to keep the wrong product thry delivered and refunded it. It's a false display color for the product. Delivered wrong color twice.

I've ordered a dress from Myntra, it costed me 887rs .. Intially the payment failed so I paid again! The money got deducted twice.. kindly look into this

Fraud myntra