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Myntra.com Complaints & Reviews

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Last updated May 5, 2024
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 62

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S
sachin_new100
from Agra, Uttar Pradesh
Jun 5, 2022
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T Shirt received short in No.

I have ordered 5 T shirt from Myntra.com and on 27th/May the packet was received at 4.05 Pm and it was opened at 4.14 Pm .
The packet only contain 2 T shirt and the complaint of the same was lodged on 4.15 pm .
Since then i have following the company now and then and they are not looking at my complaint and have closed the same informing lack of evidence .
This is completely unacceptable and i have been cheated by the...
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P
Palaksagar
from Rudrapur, Uttarakhand
Jun 5, 2022
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Tommy hilfiger watch

Address:Bengaluru, karnataka, india

I ordered a tommy hilfiger watch worth Rupees 14 thousand from myntra. On receiving I found that there is a bit difference in the design of the dial as compare to the actual image of the product. So the same day I requested for a return, another day the courier boy came and refused to accept my return saying i can't receive this, i sm putting your return on hold and you've to talk to customer executives regarding this, if they'll approve...
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A
Aarti Rastogi
Jun 4, 2022
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Product is out of stock

Address:13/214, vasundhara, ghaziabad

Product 17740228 is out of stock since a very long time....
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S
Sanchita Aswal
from New Delhi, Delhi
Jun 4, 2022
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Gift wrapping charged but not provided at the time of delivery

I ordered two products from myntra for my closed one for which I opted for gift wrapping option in which a note was also included and I was charged Rs25 which was debited.But my package was not gift wrapped at the time of delivery.It was disappointing from such a trusted brand.Now I want my refund of Rs25....
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V
varun5551989
from Hyderabad, Telangana
Jun 4, 2022
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Myntra.com Order not received Order ID # 1204590 79011213212703

Address:Bangalore
Website:www.myntra.com , www.ekart.com

I placed an order with Order ID # 1204590 [protected].
on 16th May and the order was supposed to be delivered on 26th May 2022. On the same day got message that order is delayed by few more days while on app it shows order cancelled.
Till date I have tried contacting Myntra customer care multiple times, Sindhiya and Syed have mentioned they will get back but no help.
After last complaint got call from case manager...
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2
206 Siddhi Maheshwari
Jun 4, 2022
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Return request cancellation

Website:Myntra

I ordered a top from myntra but it didn't come as expected so I returned it. But today I got the message that my return request was denied because the quality check of the product failed. All the tags, bills were intact and I didn't even wear that tòp. Please look into the matter because I can't wear that top and so I want my money back....
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Address:Bangalore

My order is delayed from one month and they are not letting me even cancel the order.
My money is stuck with the company for a month without any explanation. They have ensured I can't reach to anyone to senior management -- all case managers ask 48hrs each from last 30 days

I am not able to reach their supervisor - they blatantly have said - "We are the end point - we won't compensate you or can't return your money"....
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T
Think Forward
Jun 3, 2022
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Regarding delivery process and performance

It's approximately 4 times I received a msg from Myntra that the delivery agent is out for delivery but after sometime I receive a msg again daily that the delivery is failed. When will my order reach to me...Is this good to send a msg daily that the delivery agent is out for delivery and then the delivery is failed without calling me...Poor performance by Myntra...I didn't expect this from Myntra...so poor...
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C
chandrikapatcha
Jun 3, 2022
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Return got rejected

Address:Karnataka, India

I’ve ordered daniel wellington watch from MYNTRA and returned it due to fitting issues…all the price tags were intact and the product is in good condition.
Return was kept on hold saying they received a damaged product which is untrue.

Order ID # 1204843
[protected]

I was told to wait till 30th May for an update. It’s not a small amount, I’ve saved it and bought from pocket money.br...
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Priyank Mamar
from Mundi, Madhya Pradesh
Jun 3, 2022
Jun 7, 2022
This thread was updated on Jun 7, 2022
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Myntra sent me wrong product

I ordered a product o[censored] s polo shirt and it was delivered to me on 2 nd june and when I opened the package i got wrong shirt and shirt was of different brand but mrp and brand tags are o[censored] s polo and i shared the images with customer service and requested for return and they approved the return and pick up is scheduled for 3rd june but pick up agent refused to take pick up amd said it was of different brand thats why he will not take and...
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M
MahendarReddy80
Jun 3, 2022
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Regarding Realme Airdopes delivered by Myntra

The Myntra team delivered damaged and Defective product and telling to contact Realme but Realme is telling as you have ordered from Myntra you need to contact but both teams were escaping from the issue....
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S
Sang S
from Kochi, Kerala
Jun 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet credited to my bank account

I am Sangeetha. The following refunds of ₹2231, ₹1399, ₹2771, ₹1793, ₹2699, ₹2479 from Myntra have not been credited to my account though they are showing that the refunds have been successfully processed on May 12, 2022 and should have been credited by now since ten days have already passed. The order ID is # 1202228 [protected]. The RRN numbers that are mentioned in the mail are [protected], [protected], [protected], [protected],...
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P
Praful Rane
from Indore, Madhya Pradesh
Jun 2, 2022
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Product Return issue_ Order ID # 1203743 75737075532801

Address:Kushwah nagar
Website:Myntra

I was order Kurta from Myntra. Due to size issue as per the given policy, i earlier request for the return the product when pick-up master visit my location i was not yet home my mother return the kurta but due to tagged remove from the kurta shipmaster not returning the product and putted the return request on hold. But I have available orginal tagged and i am not using the product. And now i am trying many times to call Myntra but no resolution...
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I ordered a kurta set on May 8th and it has to be delivered by 23rd but it is not. When l am contacting their support team, they are asking me to wait for few more day. I am not able cancel the order nor even they are cancelling the order from their end. Till today they are repeating same thing, wait for few more days, we are trying to resolve ur issue. Never expected this kind of service from Myntra. They don't even have the track of the...
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P
Palak Navadiya
Jun 1, 2022
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Problem in returning the product

Address:B/1 Vraj Villa Bungalows , Near vastral gam Metro Station, Vastral, Ahmedabad

First of all I ordered one necklace set but due to some reason I cancelled that order. My cancellation was not approved. They delivered that necklace and they are not showing return/refund options....
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Address:Savadika Retail private Ltd, 406 ,B@ and C , 4Th floor, Centrum Plaza, Golf Course Road, Sector 53, Gurugram, Haryana-122102

"BUYERS BEWARE"

MYNTRA SELLING FAKE PRODUCT

I raised the transaction on 24th Apr (for Nautica Women Beige Solid Leather Penny Loafer Shoes - NAUTCASH[protected], Received on 25th Apr and on the same day raised request for return because it was a used product and doesn't look like Nautica. Next day pick up boy refused to take the product stating it is a used product. While cleaning the dirt send by Myntra in the...
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G
gopal_kumar
from Mahnar Bazar, Bihar
Jun 1, 2022
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Exchange pickup regarding

I ordered some products but this product is not comfortable, so I want to exchange this product with same address, where was delivered but here writing me that exchange delivery to this address not supported.
Order ID # 1205470 [protected]...
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R
Rawat098
from Delhi, Delhi
May 31, 2022
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Regarding Delivery of Product Order ID # 1205527

Address:House Number #9, A-Block, Shiv Enclave, Main Dichoaun Road, Najafgarh, South West Delhi, Delhi - 110043

I placed an order with Order ID # 1205527 [protected].
On 27th May and the order was to be delivered on 28th May 2022. On the same day got message that order is delayed by few more days while on app it shows. Till date I have tried contacting Myntra customer care multiple times, they will get back but no help. Till date neither I have received my order nor......
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B
Bittu231113
from Chhatarpur, Madhya Pradesh
May 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Empty packages

Hi I placed two orders from myntra first one is dressberry casual shoes which costs 899es and second one is boat neckband price is 999rs I received both empty packages and I complain to myntra but they say we investigation and there investigation is clear they said trying to fraud and resolve quey without customer satisfaction I want my products otherwise my refund if I did not receive than you have face some consequences its not the small...
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V
varun5551989
from Hyderabad, Telangana
May 30, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Order not received Order ID # 1204590 79011213212703.

Address:Bangalore
Website:www.myntra.com

I placed an order with Order ID # 1204590 [protected].
on 16th May and the order was supposed to be delivered on 26th May 2022. On the same day got message that order is delayed by few more days while on app it shows order cancelled.
Till date I have tried contacting Myntra customer care multiple times, Sindhiya and Syed have mentioned they will get back but no help.
Till date neither I have recieved my order nor...
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