Myntra.com — complaint for poor quality of shoe made by bond street red tape

Address:Myntra, New Delhi, Delhi

I purchased a shoe which is manufactured by bond street red tape in the month of march or april, 2019, the said shoe quality is very bad and got teared from the top. The said shoe was not weared by me for a month... I have grave apprehension the said shoe is duplicate or counterfiet...
Kindly repair or change my shoe or refund my money back to me.
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My friend had ordered SASSFRAS top on 5th of Jan. The delivery guys are not calling me and asking if they are confused about address. Delivery guy is not even calling me and my order is getting delayed.Very disappointed with Myntra logistics this time.

Dear Sir, The parcel I have received is the Sam product of this brand., Just the color is different.
order id 113042114234227671001

gupta7877370's reply, Jan 14, 2020
Dear Sir, The parcel I have received is SAM product of this brand., Just the color is different. I need to approve the parcel for this
gupta7877370's reply, Jan 14, 2020
sorry wrong image are uploaded, rellay sorry
Myntra did not refund money for the twice payment. Myntra complain no IN[protected] since Dec 25, 2019.

Callcenter team telling "wait for some time and team is working to resolve". But nothing is happing.
Shoes ordered on 25 Dec 2019 but still waiting for the product as on 9 Jan 2020. Showing that they will deliver at the earliest. Given date was 7 Jan 2020.
I've ordered one Roadster and two Wrogn shirts last month and Myntra assured me that it will deliver those products on 2 Jan 2020, I've already paid the amount and eagerly waiting for the products. Today 08 Jan and I'm yet to receive the products. I'm requesting you to inform me whether it will arrive or not.

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