Myntra.com Complaints & Reviews

Address: 416115

The shoes i ordered was with size 6 and same was written on the box but actual shoes (Product) received was of size 4.
When i tried to return the order it was put on hold even after mentioning the issue and same was shown to pick guy.
Tried connecting to the myntra but didn't received any call back even after trying several time.

Product no: lj-15317b

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K

kanchan harbola

Jul 14, 2020

why my return order put on hold..? submitted the original one with tags and everything..then why put on hold?

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Address: Dhirubhai Ambani Institute of Information and Communication Technology , near reliance chowkady, DAIICT road,, 382007

I have placed order on myntra on 8/10/19 of rupees 3600.45 through wallet. My money got deducted from wallet instantly but order didn't placed on myntra. I have talked to wallet customer care. They said transaction was successful but myntra is keep denying. Wallet customer care gave me the bank transaction id[protected]. But myntra is denying that they didn't receive. Please do the needful.

Oct 11, 2019

Complaint marked as Resolved

I received my money

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Address: Pune, Maharashtra

On 2nd of october 2019 i ordered sling bag for my friend as her birthday gift... At time of order delivery datewas 8th october.. So i check order status its in shippinf from last y days pathetic service by myntra... Where amazon giving delivery in one day... Myntra needs more 15 days to deliver product why why ur doing business.. Need to take some strict action against this myntra...

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Address: H. No-186 Tulsidas nagar, Ranjhi, Jabalpur, Madhya Pradesh, 482005

Today i got my parcel before the expected date. So when i asked the delivery man how much should i pay he said 610 rupees but the total amount of my order was 460. Since he said that i'm only a delivery boy i have nothing to do with the order so i was compelled to give him the money. He also told me that it might be the delivery charge. But when i saw my order details there was no delivery charge mentioned so if they wanted me ti pay the delivery charge of 150 rupees they should have mentioned it before hand. Once i got my order how can they ask me to give 610 rupees when my order was only of 460. I want an explanation on this asap.

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Oct 9, 2019

Complaint marked as Resolved

I have no problem i came to understand the what was the confusion.

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Address: A-90 Nandram park , uttam nagar New delhi, 110059

Hello team myntra,

Please be informed that i have placed the order for two products, order no : [[protected]-5311201] today
Tracking no: ml[protected]- ordered on 1st october 2019

1. Navy blue playsuit
2. Women yellow & grey printed night suit zi6773fashbyelw

Please deliver this in a day or so, it would be really appreciable. Else, i need to cancel this because i need to go out and want this before 11th oct 2019.

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Address: Plot No 49 Sector II The Vasai Taluka Ind Estate Ltd, Gaurai Pada, 401208

I had ordered from myntra.com on 29 sept 2019, but due to some reason i cancelled my ordered. Since then i'm waiting for refund, i talked to them on phone but they aren't responding. They told me that they have already initiated refund and i need to call state bank of india or to call their customer care. I did visit the bank and called sbi toll free number but they said it's the responsibility of the bank through which they have initiated...

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Address: G-701, HRC Ibbani, Jakkur, 560064

Myntra returned back my package to the origin even without approaching me. They are not even refunding my money. There is no option to even call the executives and ask them for a refund.

Very bad experience!

Please deliver the package as soon as possible or refund my amount.

I have provided the order number in the screenshot attached below

+1 photos

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Address: Ernakulam, Kerala

It is very bad to make a consumer to wait a long, moreover the customer care service is also dealing with it very badly. I will not suggest anyone your e commerce operators. Others are very punctual compared to yours. Even though they got delayed atleast they make us know about that by messages. Your service is very unfair. I asked the person who answered the phone about the agent and i told him that i will go and collect the jacket from my district. However they never told anything might help me. He also told me that you can cancel the item if you have no patience. I has been waiting for a week for the order. It is quite difficult to cancel my order.

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I ordered 2 products from myntra on 1.10.19 and it was shipped through ecom express. On tracking the order, i find that the pickup of the order has been rescheduled everyday for the last week. No support from myntra and neither can i query why my product is taking so long to be shipped. This is so frustrating. Order number and tracking screenshot below.

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Address: New Delhi, Delhi, 110054

I have made a purchase of rs 1722 on 7th october, 2019 from my sbi account. Amount is deducted but i have not received any confirmation mail.
I have emailed myntra support but currently myntra support system is not available. I have also tried approaching their customer care support over there till free no. But they don't have any option to speak to their customer care executive

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Address: Bhetapara, Janata path, house no:06, Opposite Nilachal housing society. Guwahati: 28, Kamrup Metropolitan, Assam, 781028

I want to return an item which i have just received. I am unable to return it now because i have mistakenly collected the points. There was no warning before collecting it. I want to return the product as i have got size issue and couldn't wear it anymore. Myntra should have the facility to return an item even after collecting points or should have the option to uncollect the points. Now i want to return the item. Please cooperate as soon as possible.

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P

Piyush Kalra1

from New Delhi, Delhi

Oct 8, 2019

On the 2nd of Oct, i placed an order for a Men Kurta' on www.myntra.com, the order number was [[protected]-5834601]. I paid using my credit card online.

After the payment was successful, i was informed that the product would be delivered by the 4th of OCT. I didn't receive any updates after that.

unable to return an item because mistakenly collected the points - Comment #3553907 - Image #0

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A

Aindrila Das

from Kolkata, West Bengal

Oct 8, 2019

I have placed a order of a T-shirt on September. after receving the product I found the Item is too large for me so I placed an Exchange order on 22September. and the Expected delivery date is 28September. Its been 2days I haven't receive any email or message any from their site. they are even reciving my calls.

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Address: Mumbai City, Maharashtra, 400053

Hi,
I used product only two times but the heel got damaged what a worst product where i paid 807 for this i want refund of my order i will not buy anything from myntra i haven't got any support from you guys.

I dont want replacement now i want my refund else i will complaint in customer court.
For your reference please find attached photos of product.

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N

notSohail

from Bhadohi, Uttar Pradesh

Oct 7, 2019

I was shopping some shoes from myntra and my money got deducted from my account but myntra is saying they didn't received money and there's no help from their customer care helpline.

after 2 times use hell - Comment #3553530 - Image #0

after 2 times use hell - Comment #3553530 - Image #1

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Balu chinnu

from Mumbai, Maharashtra

Oct 8, 2019

I have not yet refunded the money .I returned the product because the size is large

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Address: Dadabari Kota Rajasthan, Sonbhadra, Uttar Pradesh, 324009

My amount less to my account to fake order
How to possible myntra delivery order to road
How to possible myntra delivered order without send massage to login no
How to possible crack account any one until myntra claim secure app
Customer care tell me complaint cyber cell
But i want to how to address add in my account without any massage or mail in my login mail or no
Myntra delivery on those who are already closed
How
Recording of customer care how never answered me
How to collect return on those oreders

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D

Debasish Lenka

from Delhi, Delhi

Oct 8, 2019

During offers, Myntra gives 300 discount on an HRX t shirt but charges 350 for shipping charge. Is it not like making fool of the customer? If I get the same from flipkart at same price with zero shipping charge, then why would I look at Myntra. Too much shipping charge Myntra.

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Shreedhar Dhopat

from Mumbai, Maharashtra

Oct 8, 2019

I have order sneakers and midi a line dress which cost for RS 1417.40.my order didn't get placed but debited money from account .this happens to me 2nd time .it's worst service by myntra

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Address: Pune, Maharashtra

I placed an order on 6th oct 2019 on myntra of inr 4142/- through paypal, amount deducted from my bank account but myntra claims that they did not receive even though my bank. No resolution given by customer support team. They are jst saying there are lo logs in there system regarding this payment. Then where is my money gone?? It is clearly seen in the attached screenshot money has been transferred to myntra. Very pathetic service. Pls look into this issue & refund my money asap

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Deepika Pant

from Mumbai, Maharashtra

Oct 8, 2019

Worst product recieved ...pls return my product as possible as soon..without seeing the product i collect the insider point becoz i dont know after collecting the point you are not allowing us to return the product...quality of the product poor worst..pls take action as possible as soon

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chitralekha12

from Mumbai, Maharashtra

Oct 8, 2019

I have ordered two product at a time received one, but in the app it is showing product is delivered both of them same day same time, tried to reach customer care so many times they have not co-ordinated till now. it's been a week.

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Deepika KN

from Mumbai, Maharashtra

Oct 8, 2019

I requested gift wrapped order with small note on Myntra.It wasnt written properly. It was found in programming format. Any way i have requested the item for exachange because the size is small. So please check and make the note right.exachange otder no is[protected]-0395503

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Address: WORKING WOMEN HOSTEL, BANASTHALI VIDYAPITH UNIVERSITY, Jaipur, Rajasthan, 304022

Account id: [protected]@gmail.com

A month before i have ordered a skirt from athens and black denim jeans from roadstar. The payment was deducted twice one from flipkart pay later and other one from debit card.
Flipkart pay later is the actual payment of my order, but i didnt got my debit card payment back of rs-1132. I talked thrice to the customer care but the problem is same i. E., no refund. I am attaching the debited amount message from bank.

Please resolve the issue

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My myntra user email: [protected]@gmail.com

I am writing about disagreement on your policy regarding delivery charges applicable on account using extra return.

I understand myntra's policy that they have made this for the customers giving better service but i would say it is totally unfair with the customer like me who purchase frequently from your website.

Due to some circumstances my replaced/returned items were more in one month which could be against your return policy but you can check my account from last few years and compare how many items i have purchased/return. You will find purchased more.

I think your automation system is totally dumb, i am a good developer and would like to give you suggestion please applicable this but on those who is really talking benefit of your return policy.

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Address: Yadav Niwas, Opposite Jiya Boys Hostel, Subharti Road, Kolhupani Lower, Nanda Ki Chowki, Dehradun, Uttarakhand, 248007

I placed an order on myntra with the order id:[protected]-5198303 on 02/10/2019, it reached me on 06/10/2019. The delivery executive called me and i explained him the address which was already clearly mentioned with my order. He agreed to come but after sometime i received a message and an email for a successful delivery of my order. Then i reached out to him and then he rudely asked me to come to him as there were other orders for him to deliver too. And when i went to him he was very rude and didn't even answer anything i asked.
I tried reaching myntra support through the app but the help centre showed only one option for a reverse call and that too was inaccessible.
This huge company and it's partners are so irresponsible and unprofessional. I want them to learn a lesson and be more supportive to the customers.

Please find the attachment for 'myntra app centre screenshot'

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Address: DABOK, Udaipur, Rajasthan, 313022

My myntra parcel having order no:[protected]-3743001 is delivered to unknown place and the delivery boy did not even called me before handing my parcel. This shows lack of professionalism and commitment on your part. I want my order as soon as possible. I'm giving details of the order for your reference below
Awb no - [protected]
Ecom executive no - [protected]
Pin - [protected]
My contact number for communication is - [protected]

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Address: Bellandur, Bangalore, Karnataka, 812001

I have ordered a trouser (Highlander men olive green trouser) in this sale.
Quality wise the trouser is so good. But there is a defect. On the right leg side there is a hole in it.

Now as a solution myntra is taking the product return & they will refund the only product amount.
They are not returning tax amount, delivery charge.
Even though this is there issue

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My order id[protected]-9871103
My account mail id - jyoti. [protected]@gmail.com
I couldn't access to my myntra account as my account has been locked from myntra side without any prior notification/ intimation. This is so disappointed. This creates me difficulties, as i couldn't check my product which are on the way and i couldn't access or track them. Kindly re activate so that i access my account and it's good for my future purchasing.

Adv. Jyoti sahu
[protected]

Myntra.com Complaints & Reviews

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Myntra.com reviews & complaints page 274

return product put on hold

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money deducted from wallet but order not placed

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order not received on time

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I'm complaining about the extra charge I had to pay.

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need product delivery asap

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order cancelled but refund not credited yet in my account

apparel package

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product have not been delivered at the time they mentioned.

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pickup rescheduled daily and delivery date extended

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amount got deducted from but order is not placed

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unable to return an item because mistakenly collected the points

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after 2 times use hell

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my amount 0 to fake order

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order not placed but money got debited, no help from myntra

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I didn't get refund

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unfair delivery charges

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unprofessional delivery executive

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myntra parcel not received

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received a damaged trousers

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my account has been locked

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