Myntra.com — Refund of my money

Siddharth Thorat

from Mumbai, Maharashtra

Website:

Myntra APP

I order a product of Rs 1529 on[protected] but the amount got debited but my order got failed. So I mail on their support regarding this issue and they told me your process of refund has been forwarded. So today i.e[protected] they are telling me that they have not received any amount so we can't refund.
I have my bank statement and screenshot of statement has been send to them.
So please help me on this

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from Mumbai, Maharashtra

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Swati Nadda

from Shimla, Himachal Pradesh

return orderk

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