Naaptol Online Shopping Complaints & Reviews

Marco Enterprise. naaptol — fake product

I had purchased a spy pen - 16 G.B . on 10/04/2010,which failed after the 1 st use & no body hears the complaint. It costed me 1749.00 Rs. from naaptol marketing. I want the new gurranted piece or my money back,

Order number: 321014
Product name : SPY PEN 16 GB
Sellar Name: Macro Enterprise
Invoice No.: 1810368
Seller ref no.: 321014
1.SPY PEN CAMERA had only 15GB memory.
2.Camera starting switch is non functional so camera is not usable.

Regards,
Yamak

I totally agree! This case was absolute mirror of mine.

NAAPTOL — Please Take Some Action

Hello... Maine VOX DV552 12MP Digital Video Camcorder Kharida tha Naaptol se. uska order no. 856603 ya complaint number hai. maine yeh october 2010 mein order book kiya tha. order 2 din mein mere paas aa gaya but woh piece kharab tha. maine customer care ko phone kiya usne kaha aap product wapis courier kar de. maine courier kar diya but ab 6 month complete hone wale hai jab bhi phone karo toh kehte hai next monday mil jayega. but abhi tak nahi mila. i request you please take some action.....
i send you camcorder photo...please help me...

Naaptol is a big cheater...I bought a BB 8830 ...and they did not give the free gifts & also the phone is not working...horrible...pathetic..

Dear Team,

Customer still waiting for you reponse, kindly revert at the earlierst.

Regards,

Manjeet Sharma,
CRM.
----- Original Message -----
From: Deepak patel
To: infinity ; support
Cc: jignesh.[protected]@naaptol.com ; divya.[protected]@naaptol.com
Sent: 09/01/2012 01:53 PM
Subject: Re: Order no 3137246


reminder i
D N P ASSOCIATES
DIPAK N PATEL
CELL :[protected]
VADODARA
email: [protected]@yahoo.com
web : dipaknpatel.webs.com

--- On Fri, 6/1/12, support <[protected]@naaptol.com> wrote:


From: support <[protected]@naaptol.com>
Subject: Order no 3137246
To: "infinity" <[protected]@gmail.com>
Cc: jignesh.[protected]@naaptol.com, divya.[protected]@naaptol.com, [protected]@yahoo.com
Date: Friday, 6 January, 2012, 1:16 PM


 Dear Team,

Customer against order no 3137246 has received the unsatisfactory product and asking for the resolution..

Kindly speak to the customer for the resolution and revert on the same at the earliest.

Regards,

Manjeet Sharma,
CRM.
----- Original Message -----
From: Deepak patel
To: [protected]@naaptol.com
Sent: 05/01/2012 04:21 PM
Subject: Re: When Complaint Is Registered


sill nobady call pl send if require to configiation require

D N P ASSOCIATES
DIPAK N PATEL
CELL :[protected]
VADODARA
email: [protected]@yahoo.com
web : dipaknpatel.webs.com

--- On Wed, 4/1/12, [protected]@naaptol.com <[protected]@naaptol.com> wrote:


From: [protected]@naaptol.com <[protected]@naaptol.com>
Subject: When Complaint Is Registered
To: [protected]@yahoo.com
Date: Wednesday, 4 January, 2012, 9:14 PM


Dear Dipak Patel,

We take this opportunity to thank you and it is our pleasure to serve you.
We have registered your complaint no : 2239606

Kindly allow us to respond to your concern within next 3 working days.

We assure you timely response and resolution.

For any urgent assistance, please call us [protected].

Truly

Naaptol Customer Care

Naaptol.com is a big cheat. I have purchased on Blackberry mobile handset from them vide order no 2946092 dated 04/12/2011. Since very first day it is not working on CDMA mode. I complained to the customer care but of no avail I wrote email to all concerned from their website. Now I am proceeding to the Consumer Court for that I require their top bosses official address to issue a legal notice. Can somebody help me in this regard, so that I can take them to the task.

I agree. Beware of Naaptol.com.

Hi,

I wanted to bring this to notice to everyone who is purchasing product from naaptol.com, i have ordered one blackberry 8330 phone after checking the picture which they have mentioned on the website after 2 days they have delivered the product and when i opened the product and found that the was not the orginal black berry as they sent me the duplicate black berry which i guess chinese mobile and will not cost more than 1000 rs in the market and for that they charged me 5300rs. Now i have asked to return this product and i am not sure if they will return the money. They are cheater and playing fraud game with people. Never buy any product from Naaptol site as this is worst site and is spoiling image of the other online shopping site. please help how can get my money back.

who soever wanted to take legal actions against Naaptol please share your number or email id (avanish.[protected]@gmail.com) so that we all can take legal action this fraud side, These guys are cheating people badly lets join our hands and teach them a good lesson. I am going to file a consumer case against this site please share your views so that we can take hard leagal actions agains these fraud people.

Hi JP,

lets join our hands and teach a hard lesson to these chaters as i am going to file a consumer case if you are also intrested then kindly share me your views and teach them a good lesson as these buggers stop them in doing such kind of fraud game. Kindly get in touch with me on my email id (avanish.[protected]@gmail.com) so that we can take this forward.

FYI!

We have ordered a mobile handset HTC G1 Android mobile order no.3940228.I have received the mobile handset but some accessories 1.SD memory Card & 2. Bluetooth Ear Phone device is not found, I called customer care up to twice/thrice times(two weeks) from date of received but he told me that delivery is not done at now and he repeatedly says that i send the device as soon as possible.

So, I request to you Please deliver the device on first priority & answer revert back.


Please do needful action !

Best Regards,
Ankit Singh
[protected]
cipet.[protected]@gmail.com

I tried giving naaptol a chance but guess what they are bunch of frauds.my worst experience with this company though is of small amount but speaks volume about there work ethics and competency.
My order number is 3995661 . The customer services pathetic and of lowest standards, they can neither speak English/Hindi properly.
They dispatched wrong product.courier guy refused to take blame for it.i paid the full amount, dispatched wrong product back to naaptol and now they are asking me to wait for 15 working days / till the product is in stock.
I mean why the hell you opened a shop if you don't know how to work and you don't want to work.

hi j.p and avanish i am also cheated my naaptol and i am going to consumer court i need ur help i[censored] r able to help me then l me at my own no [protected] i really want to talk to u

NAAPTOL IS SUCH A CHEATER COMPANY AND THE EMPLOYEE WORING IN ALL SHOULD BE HAND CUFFED.THEY ARE MAKING THEIR CUSTOMER CRYING LIKE ANY THING.tHIS COMPANY SHOULD BE THROWN OUT OF THE UNIVERSE WITH EMPLOYEE.THEY ARE PROVIDING THE CUSTOMERS WRONG INFORMATION.SOMEONE FROM THEM SAYS
PRODUCT HAS BEEN DISPATCHED.SOME SAYS NOT YET THEY ARE SUCH FOOLISH GUYS DO NOT KNOW WHT TO DO WITH COMPLAINTS.

BUT IN INDIA WE ARE SO HELPLESS CAN NOT DO ANY THING.

PLEASE PLEASE PLEASE PLEASE I REQUEST DO NOT WAIST YOUR MONEY AND THE TIME WITH SUCH COMPANY

Naaptol Online Shopping — product not deliverd

order no 13803341 delivery date 02/04/2015

I want to buy a shoe or dress those are not available

i buy a steenless steel offer one week ago but i want to buy a shoe or a dress all shoe and dress shoing not available to my pincode712601 ...

i agree above mention victim person

I purchased new 8 Gb green apple Ipod it is not connecting pc through USB so please how can I replace this product it is just 20 days from invoice date My email id is [protected]@yahoo.com replay a soon as possible

hello sir i purchased 8 gb green apple ipod it is not connecting pc through usb cable i called ur custmer care u replay me to send this product throuh couriar,
but coriar is not accepting this without your e-mail so please u send a e-mail to cunsulted couriar to collect this item

Order no- 510342
date[protected]
address-Kiran m kuri(cell no [protected])
E mail - [protected]@yahoo.com

Naaptol & Bluedart — supply of unassembled /incomplete car stereo having broken loose wiring with loose nut bolts in the packed parcel and D grade quality.

I have received a parcel logestic by Naaptol/Blue Dart against my order No. 1394302 dated 17/02/2011 after making a payment of cash of Rs.2249/- including shipping Rs. 250/- on 23.2.2011 at 1130 Hrs. to the representative for a Car Stereo USB,MP3,FM,SD Card with Support + Car Vacum cleaner Combo with free 2 GB Kingston Pen Drive as displayed at page 5 in the daily new paper Nav Bharat Times Hindi dated 17th Feb.,2011. But Two articles out of three above quoted are found runing condition. The remaining third article i.e. Car Stereo USB,MP3,FM,SD Card is a totally un-assembled, below quality from the displayed as in the above New Paper advertisement having loose elctronic plates and broken wiring with loose nut bolts without any socket of electronic wire has received in the parcel in a very rough condition like a packet of electronic garbage. After examination of the above car stereo I immediately called at the given complaint telephone No. [protected] and one attendent lady has intimated me one address:-ARANEX UBDUA PVT LTD-12/A, NEW SUN MILL COMPOUND , LOWER PAREL MUMBAI-400013 and asked me to return the above Car Stereo at the above said address through Courier and also conveyed them the name of courier company, Booking No. of parcel with my order number name and address on the same complaint telephone No. [protected] so that they may parcel me one another car sterio in its lieu. When I asked her who will board the charges of courier service to return the parcel, she in turn reply me . This will be board by me. Under the above stated circumstancest this is primary responsibility of the provisioning and logestic agency to supply the appropriate product as per order first and then followed the complaint of it. The above Care Stereo is within my safe coustodian as it has received in the parcel. Kindly help me.

I am too facing this problem...but all in vain

Naaptol nowa days cheats online

I am also agreed with you as i am also suffror of the said company because defective moblle no. Smart 540 of Make Boss was purchased via internet vide order no.201179, dt.05/03/2010 which was under warantee for six month in all respect. On delivery the voice adjustment button was not in working order. The picture of the camera was also uncleared. the charger of the mobile was also defective. The back time of standby is not more than 24 hours as gurnateed for 72 hours by the company in said advertisemnent. All the defects conveyed to the both company through email many times but no action took place so far inspite of expiry of more than three months. ( ANIL AGGARWAL)

i brought spy pen camera

in 16 gb space i have only 2.5 gb space only

its very fraud company

goverment take action to close the naptoal company

pls take action soon

Naaptol/spy pen — cancellation of order on the same day

I ordered for spy pen with order No.1114105 on[protected] and got it cancelled request No.399618 on the same day on hearing that many products received are defective and seeing the complaints on website. The customer care executive Mr Jagadeesh at 3 53 pm informed that it will be processed for cancellation. However on enquiry on 17th of December i.e.todayI was informed that the product was ready for shipment. I want and request for cancelltion only. I sent feed back also to this extent. Naaptal may please look into and get the order cancelled and refund money to credit card account.

NAAPTOL SPY PEN 16 GB — NAAPTOL SPY PEN IS NOT WORKING, CHARGING AND FOUND TO BE DEFECTIVE

I HAVE PURCHASED NAAPTOL SPY PEN WITH VIDEO CAMERA 16 GB THROUGH CREDIT CARD PAYMENT. AFTER RECEIPT OF SAID ITEM, WITHIN A MONTH, I FOUND THE BUTTON ON THE TOP OF THE PEN IS NOT WORKING, CHARGING AND THE ITEM IS DEFECTIVE. NO LIGHTS ON THE PEN IS REFLECTING. MY ORDER NO. IS 1167577. CHALLAN NO.6947903. ORDER DATE IS 26.12.2010. PLEASE GUIDE ME IN THIS REGARD FOR REFUND OF THE PAYMENT. MY ADDRESS IS NO.11/4, THIRUVALLUVAR STREET, VILLIVAKKAM, CHENNAI-600 094.

C.R. SOMASUNDARAM

Naaptol / 16gb Spy Pen — Fraud company-delivers defective pieces

NAAPTOL is a big scam and it's a total fraud company.. I don't know how authorities are still allowing such fraud company to do business. I ordered a 16gb Spy-pen. (order No: 1124010) n got it on 17/12/10. Immediately upon receipt, I found that they sent a defective piece. The camera is recording upside down. After complaint, they asked me to send it to a company in Hyderabad for replacement and I sent it on 21/12/10. After several reminders and phone calls and I got it back..by courier on 2/2/11. (after almost more than a month)

Even Now the camera is not recording the image straight. it's Now recording across instead o[censored]pside down as complained.. and there is no sound recording..

This company is total fraud and big cheater company.. I don’t know how people are still buying things from such a fraud company and how authorities are allowing such fraud company to do business.

Can we lodge a case in consumer court on NAAPTOL for doing such fraud business?

Hari prasad.
bangalore
[protected]@live.in

Naaptol / 16gb Spy Pen — NON RECEIPT OF REPLACEMENT AS ON DATE

16GB SPY PEN ORDERED AND
purchased FROM NAPTOL as per the advertisement appeared in Times of India, a leading News Paper vide their order No.499894 found defective and sent back for replacement on 26.6.2010 BY ME to Aditya Info Tech Hyderabad at the designated address given by them.

The replacement received by me on was an used one and totally defective and was not working and again sent back to Aditya Inf. Tech Huderbad with exta payments THROUGH FIRST FLISHT VIDE THEIR CHALLAN NO[protected] DT 20.9.2010.

AS ON DATE I HAVE NOT RECEVIED THE REPLACEMENT EXCEPT THEY EXTEND REPEATED HARRASSMENTS. WHILE CONTACING NATPOL VIDE THEIR PHONE NO. [protected] THEY APPRECIATES WITH REPEATED CONFIMATION OF SENDING THE PRODUCT WITHIN 7 DAYS. THEY ALSO ADD EVERYTIME THEIR SWEET REGRET.

I remain harassed through out this period and the amount I have paid to NAPTOL sees to be a waste i.e. Rs. 1750 plus other postal charges extra paid on this account by me.

I request the cosumber complaint department to direct NAPTOL to reimbuse the money at the earliest as nearly one year has been elapsed with this harassment. They are really not bothered to attend us.


Thank you.


Asok kumar pn
B177 nalconagar
angul
pin 759145.
phone 220345.
[protected][protected][protected]

my order no.1198145 my complaint no. 465155. i am facing same problem . dr.shravan kumar karimnagar. ap

i orderd spy pen &mp3 player combo offer, but i received only spy pen, which is defective. start button is not working. my order no. 1198145. dr.shravankumar .ap.

Naaptol / 16gb Spy Pen — fraud company

i order the spy pen 16gb in Naaptol company but not working i returned(date:8-2-2011 to aromas india ltd mumbai as per company customer service department advise ) the spy pen still not come back me nearly last three month i have daily contact with customer care but not get a responce.

contact no:[protected](please call me any other detail want)
name:t.krishnan

Naaptol / 16gb Spy Pen — Wrong delivery of product and not making the refund of my payment , whereas i have returned the wrong product

I have ordered "Spy Pen 16GB" whose cost was "Rs1749" on 23rd march to the online company "Naaptol.com" have supplied the wrong product instead of the desired product.after that also we have bear all the problem and returned the wrong product with mine cost.
After this problem till date date they have not supplied the required product nor they they have refunded the amount.In these process i have made several call to their customer care and made more expenses.After these problem they only say that "we will give you the money in 6 to 10 working days".This statement has bored me and still i am able to get the required amount.
I am sending the detail of the mail which i got after making the booking of the product.

Please guide me and help me to procure my lost amount and the peace.
Bikram Kumar
[protected]
[protected]@gmail.com


[protected]@naaptol.com
[protected]@gmail.com

dateWed, Mar 23, 2011 at 12:01 PM
subjectORDER SHIPMENT MAIL

hide details Mar 23

ORDER SHIPMENT MAIL
Dear bikram kumar,
This is to inform you that we have shipped the following order numbers:
Order Details
Order NumberProductsAmount
1525904 Spy Pen 16GB1749.00


Billing Address S/O SH NARESH KUMAR UPADHYAY,MUHALLA NAME PANJEEAR .
POST OFFICE:NAWADHA
NAWADA BIHAR 805110



Please quote the order number in all your correspondence.
Thanking you for shopping at Naaptol.com

If you have any ideas, suggestions or any grievances, feel free to send your feedback at (email id of customer care to be given).
Your feedback will help us to serve you more effectively.

You can also dial our Customer Care Number, [protected] for any customer support issues between 9:00 AM to 6:00 PM PM

* Standard Local Charges Apply.
This is a system generated mail. Please do not reply to this message. Any replies to this message will not receive any response.

NAAPTOL — 16 Gb spy pen space lost

i buy a 16gb spy pen from naaptol.com. my order no. 2020108.
after receiving the order when i formatted spy pen from windows7. After format it gave me FAT partition and only 68mb of free space can anybody help me out of it how can i bring the 16gb space back?

NAAPTOL — MOBILE BATTERY BACKUP

NAAPTOL PURCHASE ME VOX MOBILE BUT BATTERY BACKUP IS NOT FINE SO COMPLENT AT OUR SIDE BUT ANY NO RESPONS NAAPTOL SIDE & NO PROVIDE ACTIVATED BATTERY

BOSS 33 Sleek — touch screen problem

if we try to use touch screen it does not work properly. eg:in phonebook,if we press 'd' then instead of 'd' it presses 'x'.
it happens not only for phonebook but for everything.

SLEEK 33 — MOBILE NOT FUNCTIONING

mobile is not functioning at all from the day i purchased it it is not opening, seems to be some problem in handset as charger is running , i contacted customer care executive but response was not satisfactory.


please do the needful as early as possible

my order no. is 303930

and mobile no. is [protected]

naaptol / boss — not working

Gets hanged,earphones and data cable not working,touch screen troubling.
Kindly arrange to refund my amount immediately- I am willing to return the set. Thanks.
Vikram Verma - 0-[protected]

Naaptol BlackCherry BL7000 — Defective product

Order # 283972
==============
I purchased BlackCherry BL7000 from Naaptol few weeks ago. But I found that a defective product was delivered to me. I tried various ways to contact the company but without any result. The response that I get from the helpdesk is poor. They expect me to speak in Hindi. When I told them about the defective product, I was asked to take it to any mobile repair shop to get it repaired. When I insisted they give me some numbers which either do not exist or are the numbers which land up to the helpdesk. Finally, I got a call from Naaptol asking me to send the defective product to Naaptol through Blue Dart :

The Blue Dart Docket # [protected] dated 12-June-2010 is addressed to :

Tele-One Consumer Products (P) Ltd.,
Building # 173, Ajit Complex,
Shiv Market, Pitampura,
New Delhi - 110 034

They asked me not to pay as Naaptol would pay the courier charges on their Account number 113260. I was given a Case Reference # 15189 for future reference.

I have lost lot of money in making STD calls and also this has caused lot of inconvenience.

I have not received a single communication to any mails that I have sent to Naaptol till date.

Am I duped?

I need a response from any of the responsible officers immediately.

blackcherry - BL 7000 — USB Cable not received

Sir,

I have purchased a mobile hand set mentioned above and not checked the
contents immediately, due to not required except the hand set and user guide.
Then I found out that the USB cable was not sent along with other items sent
and so informed the same to one Mr. Isshant, of your customer care division.
He had promised to check up and arrange to send the same within three days.
But I have not received it so far. Plz take appropriate action in this matter.
Regards,

suresh.n

HI,
I HAVE PURCHASE ONE BLACK CHERRY MOBILE BL 7000 SL NO - 523442 DT 01.05.2010 THIS DISPLAY IS NOT WORKING CAN YOU GIVE ME THE CUSTOMORE CARE NO SO THAT I CAN SPPEK WITH THE CUSTOMORE CARE OR SERVICE CENTER HOW CAN I SERVICE.
PLEASE CALL ME THIS NO [protected]

HI,
I HAVE PURCHASE ONE BLACK CHERRY MOBILE BL 9000i DT 01.05.2010 THIS DISPLAY IS NOT WORKING CAN YOU GIVE ME THE CUSTOMORE CARE NO SO THAT I CAN SPPEK WITH THE CUSTOMORE CARE OR SERVICE CENTER HOW CAN I SERVICE.
PLEASE CALL ME THIS NO [protected]

I AM ARUNPANDI I DECLERED TO MY ORDER NO;941214 ; REASON FOR MONEY PROBLEM.

Order # 283972: After waiting for few months, I received the complete refund money for the defective handset Blackcherry BL7000.

However, I have decided not to go for any products from Naaptol.

Thanks.

Dear sir,
I have purchased blackberry bl7000 model my mobile panel almost spoiled so i need a new black colour panel please send it throw VPP or any courier to following address

Y.V.RAGHAVA RAO
D.NO.64-10-7
STARHOUSE
APP MILLS RAMAKRISHNA NAGAR
MALLAYYAPET
RAJAHMUNDRY-533 105
E.G.DT
ANDHRAPRADESH
[protected]
Other wise where i can get plz inform me
regards
raghava

Hi,
I had purchased a Black cherry mobile BL 7000B, before 1 months from A T.V Add. After Purchasing When I inserted my sim and memory card, there are many faults like, memory card not supported on mobile, image captured failure, and sound Problem. So Is there a Service Centre in Jamnagar and any other Place, Kindly call me at [protected] any time. I shall ever thankful to you for this.

NAAPTOL — TCL HANDYCAM PURCHASED BUT NOT DELIVERED

Respected sir,
i place an order to naptol for TCL HANDYCAME dated 25/08/2009 and they deducted the amount from my credit cared and said product will deliver to your doorstep within seven days. after 15 days i called back to them again they said we will deliver product withing two three days so again i wait for two days and again i called them so at that time naptol said even we handled complain depatrtment we dont have vendor list. and even after that i did repeted call continuesly everyday since last 10th sept 2009 and so that i belive they do froad with me so kindly help me furthur even product tll date not deliver to me.

NAAPTOL — The product which is delivered is different from the one which is there in the advertisement published in local news paper.

(1) product is not worth for it's price as per market value....

(2) customer has been misguided...

(3) The product which is delivered is different from the one which is there in the advertisement published in local news paper.

(4) Satisfied response is not delivered to the customers by your customer care executives...

(4) refusal of reimbursement of the payment made to the company.

please look into the matter immidietly.

NAAPTOL — F8 Mobile, Incorrect product delivery

I have ordered F8 mobile through Naptol. order no. 1871402. When i received it i found it is not the one they have mentioned on their website and it not meet the specifications also. what i received is a stupid handset with useless battery, which can be bought for 2000 in local market but they have mentioned it as 9000 as the actual worth. its a complete blind wash. its upto the one who reads this message & take action.
Regards,
Anand.

NAAPTOL — not replaced item 1034734

i buy item no 1034734 last december, but it was some repair . so i returnd to compny early next mrng, bt i didnt get my replaced item till now

8GB APPLE GREEN MP3 MP4 // THIS IS TOTALLY WASTE PRODUCT --PLEASE STOP BEFOOLING CUSTOMERS, AS MENTIONED IN THE SPECIFICATIONS THAT IT PLAYS AVI FORMAT BUT I AM SHOCKED IT DOESNT DO THAT.ONE SIDE OF EARFONES NOT WORKING ..LOOK IS TOTALLY
DIFFERENT (UGLY)FROM AS SHOWN IN PICTURE .I CAN GET MUCH BETTER PRODUCT FROM LOCAL MARKET FOR MUCH CHEAPER PRICE. IS THERE ANY WAY TO COMPLAINT AGAINST NAPTOL.COM IN CONSUMER COURT ???...FOR GOD SAKE DONT USE NAME NAPTOL ..ITS TOTALLY AGAINST THIS NAME.

MOREOVER COURIER COMPANY GUYS ARE THE WORST PEOPLE (ARAMEX) .ALL THE COMMENTS BEING UPDATED BY THEN WERE TOTALLY FRAUD ...THEY MENTIONED THAT THEY VISITED MY HOUSE BUT NO ONE WAS AT HOME SO THEY RETURED BACK...MENTIONED MANY TIMES HOWEVER I WAS HOME ALL THE DAY ...

SEE THE LINK /// [url=http://www.naaptol.com/price/707992-8GB-Green-Apple-MP3-and-MP4-Player.html...⇄ Green Apple MP3 and MP4 Player - Buy 8GB Green Apple MP3 and MP4 Player online in India, best price n review[/url]

I have similar ( or worse ) experience with the 8GB Green Apple Music player. Complete dud -- total waste of money. I would advise naaptol to immediately remove this product from their lest more like us are not fooled; it would surely give a bad name for naaptol.

TIMES OF INDIA/ NAAPTOL — PROVE YOUR CREDIBILITY

SHAME ON YOU TIMES OF INDIA - PLS BAR NAAPTOL - AS PER YOUR NEWSPAPER I BOUGHT THIS MOBILE FROM NAAPTOL - THIS COMPLAINT AGAINST NAAPTOL FOR e3300 BOSS MOBILE... AS I HAVE GOT SAME EXPERIENCE.. MY MOBILE IS ALSO NOT GETTING CHARGED AT ALL... EVEN AFTER SEVERAL COMPLAINTS - COMPLAINT NO 133476 & 133513.. I HAVE STILL NOT GOT THE BATTERY REPLACEMENT AND ALSO EVEN THOUGH I PAID THRU CREDIT CARD ON 3RD MAY.. I HAVE NOT YET GOT MY FREE WATCH TILL TODAY(4 JUNE 2010)... EVEN AFTER SEVERAL REQUESTS ON PHONE NO. [protected]... THEY HAD DELIVERED THE MOBILE ONLY ON 21ST MAY ..AS THE BOOKLET SUGGESTED I WAITED TILL BATTERY GOT FULLY SWITCHED OFF ON 24TH MAY AND THEN PUT IT TO RECHARGE FOR 3 HOURS AS WRITEN BUT IT DID NOT GET CHARGED AT ALL SO ON 25TH MAY MORNING I HAD COMPLAINED WITH NAAPTOL..THE EXECUTIVE TOLD ME TO TRY THE DATA CABLE TO CHARGE SO TRIED THAT AS WELL FOR 3 HOURS, STILL IT DID NOT GET CHARGED. IMMIDIATELY I INFORMED NAAPTOL ABOUT THIS AND THEY CONFIRMED TO SEND ME THE REPLACEMENT FOR BATTERY(IN 7 DAYS ON 25TH MAY)... BUT ...EVEN THOUGH ITS ALREADY 4TH JUNE TODAY I HAVE NOT GOT IT...ITS MORE THAN A MONTH AND I WANT MY MONEY BACK NOW... PLS NOBODY EVER BUY FROM NAAPTOL..PLS...my order number is 357843 - my mobile number is [protected]...

TODAY I HAD TO CALL AGAIN TO NAAPTOL ON THE GIVEN TEL NUMBER - [protected] AND THE EXECUTIVE ON THE PHONE HAS GIVEN ME A COMMITTMENT THAT MY MONEY WILL BE ROLLED BACK ON CREDIT CARD WITHIN NEXT 15 DAYS..
WHEN I HAVE ASKED WHAT IS THE REQUEST NUMBER FOR THIS COMMITTMENT THE NUMBER WAS GIVEN AS SAME OLD REF NO 133513...
I WILL CONFIRM HERE ONCE I REALLY RECEIVE MY MONEY BACK..

CHEATING FRAUD NAAPTOL

I order a Boss e330 mobile via NAAPTOL. My order No. is 430060. when i receive the mobile i opened it. But the mobile display it very damage. I asked customer care but there is no response. and they asked me a two thousand rupees. My Name is Pakraj. from tamilnadu. my mobile no is [protected]. So pls i asked dont buy this boss e3300 mobile. Its very fraud.

Naaptol.com is Fraudant. I purchase Boss633 mobile. The Boss mobile customer care is same as of Naaptol. This suggest that both the companies are same under two different names.

1. I realised that the product I received is missing accessories. I was also told that I will receive a free wrist watch if I pay using my credit card. I complaint about the same and my complaint number is 116388. I have not received anything till now inspite of repeated follow ups. I was also asked to pay for the accessories.
2. The battery provided is a single battery along with phone. The battery backup is much low as promised or claimed in the product manual. I companied about the same on customer care number and also by email. No Resolution. They are denying replacing the battery. The product is under six month’s warranty.
3. The customer care number of Boss Mobile, published on the website of Boss mobile [protected] (www.bossmobiles.com) connects me to the customer care of Naaptol.com. This suggests me that both the companies are same.
4. The accessories claimed on the naaptol.com website as a free gift are standard accessories of the mobile which are also generally provided by other companies. Hence claiming them as a free gift along with mobile is itself a case of fraud and an attempt to misguide the customers.

its been more than 20 days but no confirmation about money return yet from naaptol

NAAPTOL IS NOT CO-OPERATING. JUST CALLED AGAIN AND ONE EXECUTIVE AGAIN SAID THAT THEIR SYSTEM IS SLOW SO SHE CAN NOT CONFIRM ANYTHING. SAME THING HAPPENED ON FRIDAY 25TH JUNE. TODAY BEING 28TH JUNE ITS ALMOST 2 MONTHS MY PAYMENT WENT ON 4TH MAY BUT STILL I HAVE NOT BEEN ABLE TO EITHER USE THE PHONE NOR HAVE GOT MY MONEY BACK.

PLEASE DO NOT EVER BUY FROM NAAPTOL AS ITS REALLY PAINFUL TO GET ANY AFTERSALES SERVICE FROM THEM. THEY JUST IGNORE POST SALES...
PARTIAL BLAME IS ON TIMES OF INDIA AS THEY PROVIDE ATVERTISEMENT OF NAAPTOL.COM..TIMES PLS STOP THESE ADVT THEY ARE FAKING YOUR READERS. I WILL EVEN STOP SUBSCRIBING TO TIMES OF INDIA IF THIS CONTINUES.

I don't know how Times of India is releasing the ad nation wide of the fraud company. Naaptol's items are all fake and spurious. Citizen's should stop buying from these guys. Times Of India, please stop their ads.

2 DAYS BACK I HAVE RECD A BATTERY AND A CHARGER, SO I TRIED TO CHARGE THAT BUT STILL ITS NOT CHARGING. INFACT NOW I GET ELECTRIC SHOCK TO HANDSET WHEN I CONNECT IT TO ELECTRICITY TO CHARGE IT. now this is even more serious as there is a safety hazzard also.

I REQUEST YOU TO KINDLY PAY ME BACK THE MONEY I HAVE PAID AND TAKE BACK THIS HANDSET IN WHICH NO BATTERY IS GETTING CHARGED... i am not able to use this phone even though tomorrow it will be 2 months tomorrow that my payment has gone... please repay me fast.

Naaptol is a company meant to lure customers with cheap products like mobile phones. I, by mistake, bought a Boss E-3300 mobile phone. It is such a lousy phone - Very user un-friendly, has to be charged every day, functions like blue tooth does not work, no operation manual available, no technical support available over phone etc. etc. I spoke to Naaptol about the blue tooth problem, they told me to send the phone to Mumbai for repair. Since I do not believe that the phone will be repaired and returned, I am not sending it.

I would like to warn all not to buy anything from Naaptol ever.

Naaptol / E3300 Boss Mobile — PLS REPAY ME

MY MOBILE HAS NOT GOT CHARGED AT ALL... EVEN AFTER SEVERAL COMPLAINTS - COMPLAINT NO 133476 & 133513.. I HAD GOT ANOTHER BATTERY AFTER 50 DAYS BUT STILLIT HAS NEVER GOT CHARGED AND ALSO EVEN THOUGH I PAID THRU CREDIT CARD ON 3RD MAY.. I HAVE NOT YET GOT MY FREE WATCH TILL TODAY(4 JUNE 2010)... EVEN AFTER SEVERAL REQUESTS ON PHONE NO. [protected]... THEY HAD DELIVERED THE MOBILE ONLY ON 21ST MAY ..AS THE BOOKLET SUGGESTED I WAITED TILL BATTERY GOT FULLY SWITCHED OFF ON 24TH MAY AND THEN PUT IT TO RECHARGE FOR 3 HOURS AS WRITEN BUT IT DID NOT GET CHARGED AT ALL SO ON 25TH MAY MORNING I HAD COMPLAINED WITH NAAPTOL..THE EXECUTIVE TOLD ME TO TRY THE DATA CABLE TO CHARGE SO TRIED THAT AS WELL FOR 3 HOURS, STILL IT DID NOT GET CHARGED. IMMIDIATELY I INFORMED NAAPTOL ABOUT THIS AND THEY CONFIRMED TO SEND ME THE REPLACEMENT FOR BATTERY(IN 7 DAYS ON 25TH MAY)... BUT ...EVEN THOUGH ITS ALREADY 4TH JUNE TODAY I HAVE NOT GOT IT...ITS MORE THAN A MONTH AND I WANT MY MONEY BACK NOW... PLS NOBODY EVER BUY FROM NAAPTOL..PLS...my order number is 357843 - my mobile number is [protected]...
23 days ago by KEDAR [send email]
TODAY I HAD TO CALL AGAIN TO NAAPTOL ON THE GIVEN TEL NUMBER - [protected] AND THE EXECUTIVE ON THE PHONE HAS GIVEN ME A COMMITTMENT THAT MY MONEY WILL BE ROLLED BACK ON CREDIT CARD WITHIN NEXT 15 DAYS..
WHEN I HAVE ASKED WHAT IS THE REQUEST NUMBER FOR THIS COMMITTMENT THE NUMBER WAS GIVEN AS SAME OLD REF NO 133513...
I WILL CONFIRM HERE ONCE I REALLY RECEIVE MY MONEY BACK..
PLEASE DO NOT EVER BUY FROM NAAPTOL AS ITS REALLY PAINFUL TO GET ANY AFTERSALES SERVICE FROM THEM. THEY JUST IGNORE POST SALES...
PARTIAL BLAME IS ON TIMES OF INDIA AS THEY PROVIDE ATVERTISEMENT OF NAAPTOL.COM..TIMES PLS STOP THESE ADVT THEY ARE FAKING YOUR READERS. I WILL EVEN STOP SUBSCRIBING TO TIMES OF INDIA IF THIS CONTINUES.
i have still not recd my money back, its been more than 2 months now that i have paid naaptol and still the phone e 3300 is not able to be recharged... pls give my money back naaptol...
dear all,
pls don't buy anything from NAAPTOL as its very difficult to get the after sales service from them.. i will confirm now once my money is back from them...
times of india pls stop giving their advt.. as they are not returning the money they have taken for mobile which don't work...

i have still not recd my money back, its been more than 2 months now that i have paid naaptol and still the phone e 3300 is not able to be recharged... pls give my money back naaptol...
dear all,
pls don't buy anything from NAAPTOL as its very difficult to get the after sales service from them.. i will confirm now once my money is back from them...

just 8 DAYS BACK I HAVE RECD A BATTERY AND A CHARGER, SO I TRIED TO CHARGE THAT BUT STILL ITS NOT CHARGING. INFACT NOW I GET ELECTRIC SHOCK TO HANDSET WHEN I CONNECT IT TO ELECTRICITY TO CHARGE IT. now this is even more serious as there is a safety hazzard also.

I REQUEST YOU TO KINDLY PAY ME BACK THE MONEY I HAVE PAID AND TAKE BACK THIS HANDSET IN WHICH NO BATTERY IS GETTING CHARGED... i am not able to use this phone even though tomorrow it will be 2 months tomorrow that my payment has gone... please repay me fast.
i have still not recd my money back, its been more than 2 months now that i have paid naaptol and still the phone e 3300 is not able to be recharged... pls give my money back naaptol...
dear all,
pls don't buy anything from NAAPTOL as its very difficult to get the after sales service from them.. i will confirm now once my money is back from them...
times of india pls stop giving their advt.. as they are not returning the money they have taken for mobile which don't work...

i have stopped subscription to Times of India newspaper as they have not yet helped us with getting the money back from NAAPTOL.

request you all who have bought from Naaptol by reading their advt in Times of India to stop reading Times of India as well...

ON CHEQUE PLS PUT MY NAME CORRECTLY AS " KEDAR SOWANI "

NAAPTOL IS A CHEAT!!! - INDIA GOVERNMENT PLEASE CLOSE DOWN THIS COMPANY

I am not an Indian, I'm from Africa. I'm only in India on training. I saw Naaptol advert in Times of India and I ordered for a product "Slim and Lift Under-garment". My order number is 574338. I called Naaptol office twice to tell them my size so that they can ship a correct order to me. To my surprise, I ordered for Medium (M) size and Naaptol shipped XXL size!!!.
I called Naaptol to complain and I was asked to return the product via Blue Dart. I shipped back the product on Monday 26th July 2010, waybill number "[protected]". I have been monitoring my shipment and on Wednesday, I called Blue Dart to confirm that Naaptol has gotten the product. I also confirmed online that the product has been delivered to Naaptol.
To my amazement, Naaptol has been denying that they received the product. What else do they want me to do.
NAAPTOL has collected my money, their product and I have not received anything.
This company is a cheat...they are out there to milk people of there money and resources.
I would be leaving India for my country next week..and there is no guaranty that I will receive the product I have paid for in Naaptol. This is so UNFAIR...
All I can say is companies like Naaptol is not suppose to exist let alone do business.
NAAPTOL IS A BIG CHEAT!!!