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Naaptol Online Shopping Complaints & Reviews

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Naaptol Online Shopping reviews & complaints page 116

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B
BEENA TEJWANI
from Pune, Maharashtra
Feb 3, 2010
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cheap and incorrect product delivered

i had ordered an ephone ultra slim multimedia phone from naaptol and it was for 4999rs with shipping 200rs it was total for 5199rs..but when is recieved the phone it was a cheap phone i9 phone which was advertised on the website for 3200rs and it didnt even have a cam with flash and other features i needed...they asked me to send it back by courier and i had to pay for shipping charges again for sending it to them when it was not even my...
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anil kumar yadav
from Delhi, Delhi
Jan 29, 2010
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defective sigmatel mobile

under reg. no. 23612 a sigmatel fxd t99i for rs. 2999. was purchased through mail in july2009. The mobile received in defective position as several functions were not performing from the begining charger was not working. i had purchased it from the market to start the function but it was not in moode. In this way it was a bitter taste for me to get such a defective mobile. I lodge several complaints for this. I had sent back the product...
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A
ambar_sarkar
from Nichlaul, Uttar Pradesh
Jan 29, 2010
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8gb mp4 player not working, no manual

Green apple mp3 and mp4 player advertised in mail today for rs 2099 including shipping (Cod) vide order no 145881 dated 15/01/10, on delivery after 8 days, did not have manual for operation, did not have driver cd. On operation fm is found to work. Mp3 plays for 10 seconds only with very low volume.
Since product is warranted for 6 months the same should be replaced immediately.

The name green apple is used to mislead,...
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Vijaybhatt
from Mumbai, Maharashtra
Dec 29, 2009
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Daylight fraud - china made duplicate handsets

While our regulatory authorities take nap, fradulent companies are mushrooming in the country as the growth of grass in monsoon.
One such organisation is http://www.naaptol.com/ who sells the unbranded mobile handsets online.

Naaptol is selling the illegal sub-standard china made smart mobile phone handsets... They way the information is provided in their advertisement in newspapers (Hindustan times in mumbai) and...
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dipak dhanaji fangal
from Mumbai, Maharashtra
Dec 26, 2009
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got a wrong product

i have got a wrong product.i did not get the product i ordered.i ordered pro71 multimedia phone,but i got ephone ultraslim multimedia mobile.please give attention to my complain at your earliest.this is my third complain n i have not got any response for the earlier two complaints....
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Dr. S.D. Sharma
from Mumbai, Maharashtra
Dec 25, 2009
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Substandard product without user manual

I had placed an order for a full touch screen smart phone with track ball 9650 with online company naaptol. The order number is 126687 and the total amount paid is rs 5699. I received the packet in the evening of 24 december, 2009 by blue dart. I found that the product is substandard of cheap quality without any brand and there is no user manual provided. Without a user manual i can not use the product. Later, i found similar complaints about...
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INDER AMAR SINGH
from Kapurthala, Punjab
Dec 18, 2009
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Items short and defected

I purchased the spypen 16gb having order no 109660 by payment of rs/-1890 from naaptopl on 27-11-09. Thier is no operational mannual and software cd. The spypen is not working properly, his clip is loose and it is scratched. I called to customer care for change of product but they are not giving me response...
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paoonam shivali
from Mumbai, Maharashtra
Dec 12, 2009
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Full touch screen problem with smart phone with track ball 9650

supplied product is not upto the satisfaction as per its operation and reliability.
as per the details provided on the website there is no resembelance in operating features and product cosmetics...
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Rajendra S Shah
from Delhi, Delhi
Dec 9, 2009
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mobile complaint

I purchased a mobile (Model number is 8502, from you vide order no 92362 from naptol company . I got the mobile in seven days but when I opened the consignment there was no user guide, the two batteries was also damaged one, the bill was also not there and in short it was looking that it has provided a damaged product to me. I called number of times to the company but the customer care executives / ladies use to say same line only that you...
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C
COMMANDER MOHAN
from Pune, Maharashtra
Dec 4, 2009
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Non-delivery of my order

I was solicited on my mobile phone, and i placed my order no. 94030 for a product. I was informed by naaptol that the item would be delivered by first flight couriers awb lb 0520118, within 5 days of the sms dated 21 nov 09.
I was very keen on receiving the product; i had asked for delivery at my office. I had instructed my staff to inform me immediately if any courier parcel came for me. No parcel was delivered; nor was any "missed...
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Y
yugal srivastava
from New Delhi, Delhi
Dec 4, 2009
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cheap chinese product with higher prices

i have purchased e phone frm naaptol now after 30 nov 2009 as per govt directions my mobile is not working as its imei no is not registered its very poor on the part of naaptol that they are selling cheap product made in china now i have to spend more money on getting imei reg & i am not satisfied with customer care response it is very bad that they are selling cheap chinese product .......at more than market prices & making fool...
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LEENA BHASIN
from Lucknow, Uttar Pradesh
Dec 1, 2009
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non-delivery of e-phone order no 40791

I ordered a e-phoneon 25 th August, order no. 40791[ order verified order no; [protected]] I recieved the phone in 3 weeks. it was not functioning properly.the company asked us to return the phone by there own courier First Flight. We returned the e-phone by First Flight on 26th september 09 , Consigner copy no. *D25762607* from New Delhi,Nehru place. the company has not issued any bill, vouchers. Till date we have not recieved the phone.strict...
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cinimini2000
from Sardulgarh, Punjab
Nov 25, 2009
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Non receipt my iphone

Respected sir
I had order a i-phone from the naaptol.com vide order no. 48387.
They had send me the the i-phone on dated 09 oct 2009 which touch screen was found broken.

Them i had made so many complain to their costumer care, then they advise me to return the i-phone to their bussiness centre at mahape, navi - mumbai. And i had returned back the i-phone with all accessories to mumbai on dated 14 oct 2009 and...
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R
rakesh verma
from Indore, Madhya Pradesh
Nov 17, 2009
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recieved defective product

On 02/09/2009 I recived 8GB spypen video/audio recorder+pendrive & I paid rs 1690 my order no. is 44180 but when I opened it was defective & writing instrument was not working . I complained immediatly but it is 50 days gone till now not resolved. I think it is totaly froud company...
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ASAD SHEIKH
from Ahmedabad, Gujarat
Nov 14, 2009
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Ephone dual sim

1. I paid for the e phone dual sim on cod basis after receipt of the product on 25 sept o9. My order no was 47524.

2. On 30 sept i lodged a complaint of defect in product on helpline and was given complaint no 1803 on 30 sept with an assurance that within 10 days the product would be replaced. Since then i have made numerous calls to the helpline with no avail.in fact at times i have been kept on hold for 15 mins without any...
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S
sunil kumar
from Delhi, Delhi
Nov 13, 2009
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Product not received from last 45 days

Hi,
My name is Vinod kumar ,I have buy an EPHONE from naaptol.om online shoping site on 27 Sept 2009.
Its been more than 45 days to go but still I have not received the product.Payment is made through credit card.I am having all the confirmation mail which I have received from naaptol.My order no is 58438 but after 20 days back I made a call to these guys regarding the same but they said this order is canel and you have to...
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sandeep sagar
from Gurgaon, Haryana
Nov 8, 2009
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Advance payment made through credit card but not received product

Naaptol order no. 69286
Order date: 09/10/2009
Delivery date and payment: 12/10/2009
Return date :12/10/2009
Name of item: qwerty keypad dual sim multimedia phone
Mode: credit card
Courier: bluedart
Reminders: unlimited

Dear sir

Subject: no prompt action to a problem (Ref order no. 69286)

Dear sir,

This is the reference to a product...
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Saurabh Mehta
from Bengaluru, Karnataka
Oct 22, 2009
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Not Received Product

I have purchase one /Ephone Ultra Slim Multimedia Mobile (Dual Sim- GSM Handset) from Naaptol site (http://www.naaptol.com/faces/microSite/msOrderNow.jsp?sellerId=1435&product... on 26.08.2009 the details are under.
**************
From: [protected]@naaptol.com [mailto:[protected]@naaptol.com]
Sent: Thursday, September 10, 2009 11:53 AM
To: [protected]@avanicimcon.com
Subject: ORDER CONFIRMATION...
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A
Ashish Kumar
from Mohali, Punjab
Oct 16, 2009
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Selling of cheap and defective products

I bought the item titled, 'EPhone Ultra Slim Multimedia Mobile' priced at INR 4999.00 with INR 200.00 as shipping on October 10. I received the phone on October 15, but it was in a real horrible shape. To my surprise, it was a Chinese Mobile Phone not costing INR[protected] in the market as MRP, whereas they had mentioned the MRP to be INR 14995. I contacted them today on October 16, and they refused all they said.

The...
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Neeraj Srivastava
from Mumbai, Maharashtra
Oct 7, 2009
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order is not deliver

Cheif executive officer
Naaptol.com
Mumbai,

Dear sir

Complaint : Booking of TCL DV 708 Handicam order mno. 58603

i am to inform you with great concern that i have booked a Booking of TCL DV 708 Handicam order no. 58603 on 27/09/2009 assuring that the same will be deliver to me with in a week from date of order but unfortunately till date i could not get the same.
in this...
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