Naaptol Online Shopping Complaints & Reviews

i purchased a touch screen phone online. i afterwards asked a query that whether it is a chinese phone? they didnt reply and gave me a chinese phone. I want my money back....

I have brought a product from Naaptol, which sells various product. I have brought a mobile phone named BOSS, The product on receipt was found to be defective. After almost a month received a replacement the product was received but battery is faulty.
The customer services is very poor to attend problem and website feedback sites never works.
Beware when buying product from naaptol.com...

I received following product from naaptol.com

Order id: 229463
Product name: blackcherry bl7000

Now the situation is that product received is having lots of issues like

1. Not having usb port
2. Fm not working
3. Mobile stops responding along with keys in between etc

I have launched a complain with customer care, but now they are asking me courier the product...

I booked E71 Y gsm mobile through naaptol.com but I received wrong product that is Nipex NE71, same time I have paid the amount of Rs. 2699/- to the courier person.
So I returned the wrong product by Bluedart courier airway bill no. [protected] dt. 16.4.10 which is delivered to your company dated 17.4.10 that is received by Mr. Aslam.
I had a talk with your representative, who ensured me about the booked mobile that I will...

I recently bought a Wespro 8MP digital camcorder (DV540) from naaptol.com. @Rs.3499/- + Rs. 200(Shipping Charges) my order no. is (290888) But after receiving product I found that the product is not worth it as they say it has 8 mega pixel camera. it's quality worst than 1 mega pixel .

I am a victim of cheating and fraud by naaptol.com These NAAPTOL.COM PRODUCTS are TOO BAD and their CUSTOMER CARE SERVICE IS DEFINITELY...

naaptolhotdeals is publishing advertisements for sale of certain products. In one of the editions of Times of India they published an advertisement promising to give TCL Handycamp DV710 for Rs.3999.00 plus Rs.200.00 shipping charges. The advertisement also says that if payment is made through credit card, purchaser will get a wrist watch as a gift. On 3rd March I placed an order for the same against order No.196218. After receiving the product...

dear sir
i booked mobile lephone 3 sim mobile with naaptol.com on 10/4/2010.i was told that goods will be delivered with in 7 to 10 days,few days back when i checked my status i was told that product was verified,even now when i call customer servive they tell me the same thing, daily they tell me that product will be delivered within 7 days ,when i mail them they dont reply.i dout they r fly by night operaters....

Problems found

Ref. no. 1. your order no : 264027, dated 31/3/2010
2. product name : e71 pro + free bluthooth
3. our complaint no. 73180

1. the screen is improper and the glass has come out.
2. the sound is not clear its cracking, same happens whenever you switch on to blue tooth.
3. last but most important thing is the model what we asked for and what we received is totally different...

Dear sir/madam,

This is to inform you that i have purchased a boss e-phone from naaptol.com in 10 march 2010 for rs.5200/- in goa, but got a faulty product and returned back to their vendoe as per details and address given by naaptol customer care and they recieved it on 15th of march, and i specially wrote in the courier that it has to be send to my delhi address as i am going back from goa to delhi on 17th march as per my...

This is the 344th COmplaint about NAAPTOL.com on this comsumer complaint.

This needs to be curbed by the Indian GOvt, as this website Sells Products maximum which are manufactured in CHINA and they do misrepresentation on the newsppaer and provide a minimum warranty for the product which is 3 months but my product which i purchased was just 1 week old and dint function properly its faulty, for a CAR DIGITAL PLAYER 1500 is charged...

This is regarding a mobile ordered and purchased from naaptol as seen from mumbai mirror newspaper.
The model name was e-71 pro with bluetooth free with it.
It was paid by cod basis.
When it was switched the following problems were noticed
The mobile was china based. On the battery and in the headset where the memory is inserted it's clearly written made in china.
The speaker of the mobile is not properbr...

dear,sir
i have purchased a jewellery.according to the add of the naaptol in maharastra times newspaper the jewelery was 100%made of pure pearl,but after order i found that it was totally fake and also defective.after calling their customer care and asking for refund they told me that money cannot be refunded of the product.for replacement they told me to courier it to hyedrabad at aditya infotek,but i want my money back.then...

I have purchased mobile phone model no: boss 33 sleek (touch screen) through news paper ad in hindustan times of naaptol.com hot deals for readers of hindustan times and paid in cash rs. 3700 / on delivery through blue dart courier. rs. 3499 + 200 shipping charges = rs. 3699/
Cash paid - rs. 3700 /
Order no: 268830
Invoice no: 1525663
Seller ref. no: 268830
Date - 03/04/2010
Logistic: naaptol/ blue...

Naaptol is a fraud company dont purchage product from naaptol..... Please save other friends from this fraud company... You help other god will help you... Take care...

i am umesh from surat
i have brought one mobile from naptol.com
which was of 4999/- rs. after one month it was not working properly when i contected them for service for my mobile, they asked me for my order no. which was misplaced by me. even after six month i cant found that bill. i have called so many time at NAPTOL.COM customer service centre([protected]). but they didnt co-operated me. so i request all officers of NAPTOL.COM...

i have purchase 8 gb spy pen from Naaptol company order no 154709. But company delivered a defective spy pen. so i send to this pen to Aditya Infotech, Bank street, Hyderabad for replacement dt.22/02/2010.by courier company Blue Dart docket no [protected] but at that time this product is not received . i think the Naaptol company is fraud company . the customer service phone no [protected], [protected] is not satisfy feedback its only for...

R/Sir,
I have purchased a Spy pen Recorder, order No. 194502. I have received a simple manual with this item. I have contact to naaptol.com then manual send me through email but Software Driver is not avail me. Without driver not chage the date format. I have send already mail massege but no response about this.
Now my complaint is also that this product is not proper work because recroding is not properly. After much time recording,...

www.naptol.com this company is biggest cheat in india they are spending money on advertisment i have bought mobile boss 3300 of rs 3999 its defective order no 255010 now they are not responding to the complain beware of the company
pradeep singh bhatia [protected]...

WWW.NAPTOL.COM this company is really fraud i have ordered mobile of rs 3999 to this company they have delivered me the mobile in 2 days but mobile was defective when i am trying to complain about it there is no response from the company tele callers are just disconnecting the phone u try them calling but no response be aware from this company they are giving daily adds in newspaper danik bhaskar they are just cheating everybody...

I HAVE PLACED AN ORDER FOR OM NAMHA SHIVAYA SERIAL -42 DVD PACK ON 18-3-10 AND MADE FULL PAYMENT IN ADVANCE RS.5799- THROUGH MY CREDIT CARD. BUT THE NAPTOL.COM DID N T SUPPLY THE ORDER NOR TELL ABOUT THE CLEAR STATUS OF THE ORDER.I HAVE ALREADY CALL THEM MANY TIMES BUT THEIR EXECUTIVES DID N GAVE ANY SATISFACTORY AMNSWER RATHER THEY DID NOT KNOW HOW TO TALK REGARDING THESE MATTERS.I THINK TO WHOM I CAN COMPLAIT FOR MY ORDER?...