Naaptol Online Shopping Complaints & Reviews

R/Sir,
I have purchased a Spy pen Recorder, order No. 194502. I have received a simple manual with this item. I have contact to naaptol.com then manual send me through email but Software Driver is not avail me. Without driver not chage the date format. I have send already mail massege but no response about this.
Now my complaint is also that this product is not proper work because recroding is not properly. After much time recording, when the open recording file on pc then show o byte.
Pl. back the this item & refund my rest amount.
Thanks.

www.naptol.com this company is biggest cheat in india they are spending money on advertisment i have bought mobile boss 3300 of rs 3999 its defective order no 255010 now they are not responding to the complain beware of the company
pradeep singh bhatia [protected]

WWW.NAPTOL.COM this company is really fraud i have ordered mobile of rs 3999 to this company they have delivered me the mobile in 2 days but mobile was defective when i am trying to complain about it there is no response from the company tele callers are just disconnecting the phone u try them calling but no response be aware from this company they are giving daily adds in newspaper danik bhaskar they are just cheating everybody

I HAVE PLACED AN ORDER FOR OM NAMHA SHIVAYA SERIAL -42 DVD PACK ON 18-3-10 AND MADE FULL PAYMENT IN ADVANCE RS.5799- THROUGH MY CREDIT CARD. BUT THE NAPTOL.COM DID N T SUPPLY THE ORDER NOR TELL ABOUT THE CLEAR STATUS OF THE ORDER.I HAVE ALREADY CALL THEM MANY TIMES BUT THEIR EXECUTIVES DID N GAVE ANY SATISFACTORY AMNSWER RATHER THEY DID NOT KNOW HOW TO TALK REGARDING THESE MATTERS.I THINK TO WHOM I CAN COMPLAIT FOR MY ORDER?

Dear Sir/Madam

I respectfully submit that I, N.V.R.Kumar, Hr-6-3-352/, Osmana Plaza, Road.No.1, Banjara hills, Nagarjuna Circle, Hyderabad-500034. And I am working as Manager HR in Loft (now store name changed as Centro). When I searching for dual sim mobile phone in internet I was inspired by one website name as NAAPTOL. The website has offered so many items sale through Credit Card payment mode. In this way i too paid Rs.1600/- for Sigmatel Fashion Dual Sim Mobile on 15th December 2009 with Order ID # 123296. Surprisingly i have received the cell but it was not what I choosed one. I made a call to the Naaptol customer care dept. according to their guidelines I have sent back the product through Blue Dart Courier and it was received by Mr.Praveen of Naaptol on 28th Dec.2009.

On that day onwards I have made several STD calls regarding my mobile. Still today they are not reacting and not give any positive reply.

It is therefore I request you sir, please file a complaint against www.naaptol.com ph.no.[protected] under IPC and Cyber Laws and render justice.

I already informed the same to Mumbai Police through email, they have given an complaint ID:19039.


Thanking you

N.V.R.KUMAR
Manager-HR
6-3-352,Osman Plaza,Road No.1,Banjara Hills
Nagarjuna Cirle, Hyderabad-500034
Cell# [protected]

I had ordered for an boss ephone 3300 thru naaptol.com on 30th jan vide order no - 161621 which was received by me on 8-9 feb2010, quite on time as commited. As the product carries the 6 month warranty, found the battery is not functioning for more than 2-3 minutes. The complaintes was launched by phone on 24th feb 2010 and was promised to deliver the new battery by next 7 days, but no reply till 22nd march 2010

The complaint was launched again on 22nd march thru phone and mail, the mail was read and receipt by amit kaushik and deepika yadav. It's again 7 days has passed but no reply has been receivced.

Beyond the battery problem, had requested for compitable pc suite for the same phone in order take backups for important infomation of phone book & messages etc. But all in wate basket.

Request you to please help the ephone users to get proper support in regard to technical and product

Regards
Vinay girotra

Dear sir / madam,

Iam krishna prasad from bangalore. i had booked i5800 express music mobile on[protected] bearing order id : 217435. and i recieved the parcel on[protected] at 7.20 am after repeated followup with aramex courier service awb no : [protected], as per aramex a/c no.36668068. but when i opened the package i was cheated / mistake by having x. e88 mobile phone instead of i5800 express music phone inside the package. i had paid via cash on delivery. but immediately i informed the courier dispatched person by name mr. guru on his mobile just a minute after it delivered but he washed his had saying he is not held responsible for wrong product.

I was charged 3999/-rs for i5800 express music phone + 200/-rs for shipping but i recieved x. e88 phone which is cheap mobile rating 2900/-rs. only. i was cheated of 1100/- rs and that to the product (x. e88) is a worst mobile with low quality.

The delivery person of aramex courier was mr. guru and his contact number is [protected], i immediately informed him, who gave his senior contact mr. prakash [protected] but his mobile is switched off.

The request with naaptol and aramex is to please check into the matter as early as possible and resolve the problem so that the reputation of your companies doesnt get bad. the involvement of some lower end staffs is my suspect.

With regards,
Mr. krishna prasad
Bangalore

dear sir ,i have purchaced a touchpphone on naaptol.com by cash on delivery method,by order #180365. they delivered the product after only 3 days and collected payment of Rs 4200/ on 24th February.when i opened the packaging it was a cheap Chinese phone and above all it was defective one. it never recognized any SIM,so i contected to naaptol's coustemer care helpline. i have tried on that for 4 continuous days and thousands of calls,allways with on dialogue "all our executives are busy on another call ,please wait for a while, your call will be attended soon". after four days i email a complaint to their feedback section and than i was told to resend the product to their specified address ,i sended the package to them by dtdc couriers and they delivered it to them on 7th march . from than until now i dont got my replacement . i think i was cheated by them and lost my money to a white collared fraud concern . please do something so other pepoles will not fall victim of NAAPTOL.COM.

hello,

I have ordered a Karbonn k661 over naaptol.COM under order no. 169402 with internet banking option from direcpay, which was done through State bank of india Net banking transaction, i have payed Rs.3750/- for the same on 09/02/2010 and on 19th i am said that ur order has been cancelled and gave remarks as Ordered product is not available with the vendor at paid price. Then i got a call from naaptol that your order amount is been refunded and would reflect in your bank statement within 3 days from now i.e on monday 22/02/2010, and now its19/03/2010 and nothing has been refunded to me in my bank account. when i call the naaptol customer service its been replied that it would take another 15 days to refund your order amount. Today its the 40th day after the transaction.

Its a real inconvenience for the customer like me, who has to wait for such a looooong time from 09/02/2010, i havent cancelled the order and its the naaptol who hjas cancelled the order, its the mistake of naaptol who listed the item with Rs.3750/- as selling price and in turn i am pulled into a real filthy transaction. I was made to call naaptol 34 times for the transaction which caused lot of financial and mental strain for me. Again i am afraid of making any transaction with naaptol because the transaction is not at all truthful or naaptol doesnt have any time frame for asettleing any queries from customer, a real bad experinence.

Kindly refund my money at the earliest to my bank account, at the earliest.

regards


Vipin S L

Order Details

Product





:





Karbonn K 661





Quantity





:





1





Order Amount





:





Rs. 3750.00





Current Status





:





Request for Refund























Status Description





:





This order is under process of refund. We are proceeding to issue a refund for order amount.





Shipping Detail





:





VIPIN S L
INCHARGE, SBCO, PATHANAMTHITTA HEAD POST OFFICE, PATHANAMTHITTA PIN: 689645 KERALA PATHANAMTHITTA PIN: 689645 KERALA

PATHANAMTHITTA HEAD POST OFFICE, PATHANAMTHITTA

KOZHENCHERRY - 689645 (KERALA)
[protected] / [protected]





Order State





State Date





States Updated





Request for Refund





[protected]:15:18.0





Remark





:





Ordered product is not available with the vendor at paid price...









Stock Not Available





[protected]:14:30.0















Cargo Ready





[protected]:13:48.0





Remark





:





-









Order Verified





[protected]:23:44.0





Remark





:





by sneha









Payment Received





[protected]:21:47.0





Is Advancement





:





-





Advance Payment





:





-





Amount Paid





:





3750.00





Payment Received Date





:





[protected]:21:47.0





Payment Transaction Number





:





[protected]





Remark





:





SUCCESS





















Error! Filename not specified.
[protected]@timesofmoney.com

to yusuf.khan, me









show details Feb 9



















Error! Filename not specified.























Transaction Successfully Completed











Dear Customer,





Error! Filename not specified.





Thank you for your order from: Naaptol Online Shopping





Error! Filename not specified.





For your convenience, we have included a copy of your order below. Please Note:- The charge will appear on your credit card / Account statement as 'TimesofMoney'.





Error! Filename not specified.





If you have a question about your order status, you can contact the merchant directly by e-mail at:[protected]@direcpay.com





Error! Filename not specified.





ORDER DETAILS :





Error! Filename not specified.





Merchant Website URL





:





http://www.naaptol.com
http://www.naaptol.com/faces/payint





Merchant Order Number





:





169402





Order Received





:





[protected]:02:33





DirecPay Reference Number





:





[protected]





Total Amount (INR)





:





3750





Transaction Status





:





Successful





Error! Filename not specified.

















Card / Account Holder Name





:





VIPIN S L





Billing Address





:





INCHARGE, SBCO, PATHANAMTHITTA HEAD POST OFFICE PATHANAMTHITTA KOZHENCHERRY KERALA 689645 IN





Customer's Phone Number





:





[protected]





Customer's Email Id





:





[protected]@gmail.com





Customer's IP Address





:





117.206.36.25





Error! Filename not specified.

















Recipient's Name





:





VIPIN S L





Shipping Address





:





INCHARGE, SBCO, PATHANAMTHITTA HEAD POST OFFICE PATHANAMTHITTA KOZHENCHERRY KERALA 689645





Recipient's Phone Number





:





[protected]





Error! Filename not specified.

















Special Instructions :











Error! Filename not specified.





Notes





* For any order related queries, please send all the transactional details and queries to your merchant.
* For any payment/settlement related queries, please get in touch with your merchant. TimesofMoney is a payment processor and is NOT liable for any deficiency in service or delayed delivery of goods.
* Your account would get debited in the name of TimesofMoney and the same would get reflected in your bank/card statement.




















Error! Filename not specified.





Regards,
Direcpay.com

Respected sir,
they all are liars and cheaters careless also i am sure you will give me true judgments regarding against naaptol.com in favor of me as per my complaint i hope your decisions will make good help to others

thanks for anticipation

tushar k purohit
bhavnagar

i send my detailed regarding my complaint to you today by UPC Post to you
i am really very shocked and very angry because you have a no any sense how to deal and how to behave with your customer regarding my complaints you was sent me chaque with wrong name and wrong amount i have a loss of not only amounts but postage charge courier charge, net charge scanning charge, my house is so far i have a used my bike that's why loss of petrol even mentally disturb also i have a no time to communicate with you i am busy with my business you was not understand me compliantly,

i want my all loss like courier charge, postage charge, time of loss expenses 10,000 claim on you because of i am very disturb from your side i feel really very bad to deal with you i never purchases any kind of on the naaptol.com

how many mistake you was done you must read my complaint no. 1 and 2 and see all the attachments chaque also scan

now !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i hope you will quickly response to me



tushar k purohit contact no. [protected]
bhavnagar

Thanks and warm regards,
-Mr.Tushar K. Purohit
E-Mail: [protected]@yahoo.co.in
itsme.[protected]@gmail.com

Cell.: +91-[protected]
+91-[protected]

Tel.: (R[protected]




--- On Tue, 16/3/10, tushar purohit <[protected]@yahoo.co.in> wrote:


From: tushar purohit <[protected]@yahoo.co.in>
Subject: Fw: Wrong Name with Wrong amount Cheque? must read = detailed complaint 1 and 2 and with photograph attach of your product
To: [protected]@naaptol.com
Date: Tuesday, 16 March, 2010, 6:14 PM

i send my detailed regarding my complaint to you today by UPC Post to you
i am really very shocked and very angry because you have a no any sense how to deal and how to behave with your customer regarding my complaints you was sent me chaque with wrong name and wrong amount i have a loss of not only amounts but postage charge courier charge, net charge scanning charge, my house is so far i have a used my bike that's why loss of petrol even mentally disturb also i have a no time to communicate with you i am busy with my business you was not understand me compliantly,

i want my all loss like courier charge, postage charge, time of loss expenses 10,000 claim on you because of i am very disturb from your side i feel really very bad to deal with you i never purchases any kind of on the naaptol.com

how many mistake you was done you must read my complaint no. 1 and 2 and see all the attachments chaque also scan

now !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i hope you will quickly response to me



tushar k purohit contact no. [protected]
bhavnagar

Thanks and warm regards,
-Mr.Tushar K. Purohit
E-Mail: [protected]@yahoo.co.in
itsme.[protected]@gmail.com

Cell.: +91-[protected]
+91-[protected]

Tel.: (R[protected]




--- On Fri, 26/2/10, tushar purohit <[protected]@yahoo.co.in> wrote:


From: tushar purohit <[protected]@yahoo.co.in>
Subject: Fw: complaint 1 and 2 and with photograph attach of your product
To: [protected]@naaptol.com
Date: Friday, 26 February, 2010, 12:01 PM



Thanks and warm regards,
-Mr.Tushar K. Purohit
E-Mail: [protected]@yahoo.co.in
itsme.[protected]@gmail.com

Cell.: +91-[protected]
+91-[protected]

Tel.: (R[protected]




--- On Wed, 24/2/10, tushar purohit <[protected]@yahoo.co.in> wrote:


From: tushar purohit <[protected]@yahoo.co.in>
Subject: Fw: complaint 1 and 2 and with photograph attach of your product
To: [protected]@naaptol.com
Date: Wednesday, 24 February, 2010, 5:18 PM



Thanks and warm regards,
-Mr.Tushar K. Purohit
E-Mail: [protected]@yahoo.co.in
itsme.[protected]@gmail.com

Cell.: +91-[protected]
+91-[protected]

Tel.: (R[protected]




--- On Sat, 13/2/10, tushar purohit <[protected]@yahoo.co.in> wrote:


From: tushar purohit <[protected]@yahoo.co.in>
Subject: Fw: complaint 1 and 2 and with photograph attach of your product
To: [protected]@naaptol.com
Date: Saturday, 13 February, 2010, 6:42 PM



Thanks and warm regards,
-Mr.Tushar K. Purohit
E-Mail: [protected]@yahoo.co.in
itsme.[protected]@gmail.com

Cell.: +91-[protected]
+91-[protected]

Tel.: (R[protected]




--- On Mon, 11/1/10, tushar purohit <[protected]@yahoo.co.in> wrote:


From: tushar purohit <[protected]@yahoo.co.in>
Subject: Fw: complaint 1 and 2 and with photograph attach of your product
To: [protected]@naaptol.com
Date: Monday, 11 January, 2010, 12:08 AM

Complaint - 1

From: - Mr.Tushar K. Purohit

“SHUBHAM” C-30,

Sitaramnagar,

Opp. Mangalam hall,

Bhavnagar – 364002

( Gujarat )



Date: - 15th Dec – 2009



Subject: - “Complaint related to the cell phone named – full touch screen smart phone”



Complaint number: - 17653 _____and____Order number: - 115600



To,



Respected Sir,



My name is Mr. tushar kanaiyalal purohit from bhavnagar (Gujarat) by this letter I want to inform you that I placed my order on date 06th December 2009 and I received on 10th December or 11th December 2009. Now this mobile phone is working properly due to which reason I am not aware, when I opened the box. From that time Mp3 songs are not bring played single time, therefore I don’t know anything that how shaking works. I would like to inform you related to the following matters:-



1. We have not got stick with this touch screen phone for easy operation.
2. Battery doesn’t work for long time even without long use.
3. Ring tone and Mp3 sound can not be listened earphone we can play and can hear songs. Phone doesn’t ring. In earphone at full volume sound is not clear (humming).
4. while operating by touching the screen some of the menus doesn’t open faster [ twice or thrice we have to touch ]
5. Not get if Micro SD Card (2 GB Memory) and TF SD Card?!
6. whets shuttle rotation, Yamaha chip, Gajai / Gajayi 2.0, (given in advertisement of gujarati news paper of “ SANDESH” – Bhavnagar )
7. Scratch guard was not sticking properly. It was use less.
8. User guideline page doesn’t give enough easy information related to the product..



Sir, I am sending full box to your co. same as I have received. I am returning all the things back which I have got inside the box. This is my humble request to change the piece as I am not at all satisfied with this product price please do needful as early as possible I would like to inform you complaint number and order number.



Complaint number: - 17653 and Order number: - 115600

Thinking you



Mr. tushar k. purohit



Note:- after knowing all such problems are have tried a lot to contact through phone but contact wasn’t taking place we have tried everyday your centers are always busy.

Complaint - 2

From: - Mr. Tushar Kanaiyalal Purohit

Date: - 23rd Dec 2009



Subject: - Complaint related to the cell phone full touch screen smart phone

Complaint Number: - 17653

Order Number: - 115600



To,



Respected Sir,



This is to inform you that the cell phone purchased by me is useless.

The phone which you have sent again after my previous complaint dated 19th December 2009 I have received. On that new phone on back side there are so many scratches on the lanes of camera and on flash light so as soon as I opened the box I have packed it again and I am sending you back. My request is that now I don’t want to see any damaged piece anymore if you’re to disenable to give a perfect phone than please send my money back.



Such a dirty service I have never seen with any other co. I would never

Suggest anyone in future to purchase any product from naaptol.com I am not at all satisfied with such type of service. Your employees may be feeling shame to work with such type of co. even if such complaints would come to me twice I would feel shame too.

Let’s see how you are keeping relation with people like me. Again I would like to say the same thing I feel shame to purchase the product from your co. if third time I will be getting damaged price.



Problem:-

1. Scratches on the lanes and flash light of the phone [ 2nd hand piece ]

2. After paying full amount I have to run a lot to send this product back to you shame on your co. don’t you think!!! What about your technicians? With this complaint full parcel

We are sending you again?! (2nd time)







Tushar k. purohit



thanks for everything about your wonderful bad service...!!!!!!!!!!!!!!!!!!!!!

Thanks and warm regards,
-Mr.Tushar K. Purohit
E-Mail: [protected]@yahoo.co.in
itsme.[protected]@gmail.com

Cell.: +91-[protected]
+91-[protected]

Tel.: (R[protected]




--- On Mon, 11/1/10, tushar purohit <[protected]@yahoo.co.in> wrote:


From: tushar purohit <[protected]@yahoo.co.in>
Subject: Fw: complaint 1 and 2 and with photograph attach of your product
To: [protected]@naaptol.com
Date: Monday, 11 January, 2010, 12:04 AM



Thanks and warm regards,
-Mr.Tushar K. Purohit
E-Mail: [protected]@yahoo.co.in
itsme.[protected]@gmail.com

Cell.: +91-[protected]
+91-[protected]

Tel.: (R[protected]




--- On Sun, 10/1/10, tushar purohit <[protected]@yahoo.co.in> wrote:


From: tushar purohit <[protected]@yahoo.co.in>
Subject: Fw: complaint 1 and 2 and with photograph attach of your product
To: [protected]@naaptol.com
Date: Sunday, 10 January, 2010, 11:37 PM



Thanks and warm regards,
-Mr.Tushar K. Purohit
E-Mail: [protected]@yahoo.co.in
itsme.[protected]@gmail.com

Cell.: +91-[protected]
+91-[protected]

Tel.: (R[protected]




--- On Sun, 10/1/10, tushar purohit <[protected]@yahoo.co.in> wrote:


From: tushar purohit <[protected]@yahoo.co.in>
Subject: complaint 1 and 2 and with photograph attach of your product
To: [protected]@naaptol.com
Date: Sunday, 10 January, 2010, 11:35 PM



Complaint - 1

From: - Mr.Tushar K. Purohit

“SHUBHAM” C-30,

Sitaramnagar,

Opp. Mangalam hall,

Bhavnagar – 364002

( Gujarat )



Date: - 15th Dec – 2009



Subject: - “Complaint related to the cell phone named – full touch screen smart phone”



Complaint number: - 17653 _____and____Order number: - 115600



To,



Respected Sir,



My name is Mr. tushar kanaiyalal purohit from bhavnagar (Gujarat) by this letter I want to inform you that I placed my order on date 06th December 2009 and I received on 10th December or 11th December 2009. Now this mobile phone is working properly due to which reason I am not aware, when I opened the box. From that time Mp3 songs are not bring played single time, therefore I don’t know anything that how shaking works. I would like to inform you related to the following matters:-



1. We have not got stick with this touch screen phone for easy operation.
2. Battery doesn’t work for long time even without long use.
3. Ring tone and Mp3 sound can not be listened earphone we can play and can hear songs. Phone doesn’t ring. In earphone at full volume sound is not clear (humming).
4. while operating by touching the screen some of the menus doesn’t open faster [ twice or thrice we have to touch ]
5. Not get if Micro SD Card (2 GB Memory) and TF SD Card?!
6. whets shuttle rotation, Yamaha chip, Gajai / Gajayi 2.0, (given in advertisement of gujarati news paper of “ SANDESH” – Bhavnagar )
7. Scratch guard was not sticking properly. It was use less.
8. User guideline page doesn’t give enough easy information related to the product..



Sir, I am sending full box to your co. same as I have received. I am returning all the things back which I have got inside the box. This is my humble request to change the piece as I am not at all satisfied with this product price please do needful as early as possible I would like to inform you complaint number and order number.



Complaint number: - 17653 and Order number: - 115600

Thinking you



Mr. tushar k. purohit



Note:- after knowing all such problems are have tried a lot to contact through phone but contact wasn’t taking place we have tried everyday your centers are always busy.

Complaint - 2

From: - Mr. Tushar Kanaiyalal Purohit

Date: - 23rd Dec 2009



Subject: - Complaint related to the cell phone full touch screen smart phone

Complaint Number: - 17653

Order Number: - 115600



To,



Respected Sir,



This is to inform you that the cell phone purchased by me is useless.

The phone which you have sent again after my previous complaint dated 19th December 2009 I have received. On that new phone on back side there are so many scratches on the lanes of camera and on flash light so as soon as I opened the box I have packed it again and I am sending you back. My request is that now I don’t want to see any damaged piece anymore if you’re to disenable to give a perfect phone than please send my money back.



Such a dirty service I have never seen with any other co. I would never

Suggest anyone in future to purchase any product from naaptol.com I am not at all satisfied with such type of service. Your employees may be feeling shame to work with such type of co. even if such complaints would come to me twice I would feel shame too.

Let’s see how you are keeping relation with people like me. Again I would like to say the same thing I feel shame to purchase the product from your co. if third time I will be getting damaged price.



Problem:-

1. Scratches on the lanes and flash light of the phone [ 2nd hand piece ]

2. After paying full amount I have to run a lot to send this product back to you shame on your co. don’t you think!!! What about your technicians? With this complaint full parcel

We are sending you again?! (2nd time)







Tushar k. purohit




thanks its really wonderful

Thanks and warm regards,
-Mr.Tushar K. Purohit
E-Mail: [protected]@yahoo.co.in
itsme.[protected]@gmail.com

Cell.: +91-[protected]
+91-[protected]

Tel.: (R[protected]

Dear Sir,
I had bought one 16gb spy pen from naaptol.com dated[protected] by credit card which they delivered on 13th jan at my residence but that product failed on the same day. When I contacted them they said me to send it back for replacement/repair.I send it across by DTDC courier by docket no.Z05849021 which was received by them on 16th JAN 2010 but since then they are saying that the product will be delivered in 10 days, but 2 months have already passed and i have not received the product. I have complained on their e-mail address also but of no vain. So my humple request is that kindly help me to get product or my money back.

Thanks and regards
roopam rohatgi
[protected]@gmail.com

Dear team ,

my name is sumit mishra my add 159 - DH schim no 74 vijay nagar indore

mene 12/3/10 ko dainik bhasker peper me aapka advotis dekh k ek mo. BOOS 333 SLEEK pho ka order diya tha jisme 1yr ki warranty di gayi thi mujhe 13/3/10 ko product mil gaya pr usme sirf 6 month li warranty hi aai wo b warranty card jan-10 ka hai & mo. me b problem hai phone lagane pr samne wale vyakti ko aawas bht slow aati hai.main 6 month ki warranty pe is phone ko nhi le sakta hu ya to aap mera paisa return kare ya mujhe INTEX KA I SMART PHONE de main remaining amount pay karne ko ready hu.


mene aapke custmer cere pr 13 /3 /10 se contine ph. lga rha hu bt 30 -30 min tk aap ki ricording tape bajta rhta hai our all exicutive are busy main 3 din se contineu pho kr rha hu no responce fron ur said n ur C.C. is chargebel also phone ka order dene k liye 1phone me hojata hai apni service sudhare pls


main is mail k sath peper ki cuting bhi attach kr rha hu pls find the attachment

&

Cc to consumer forem complaint deparment



thanks


Regards

sumit mishra
[protected]

As per my order (as per their record) No.192200 & AWB NO.[protected], M/S NAAPTOL ON LINE SHOPPING PRIVATE LIMITED, 18,building no.2, sector1, Millenium Business Park,Mahape, Navi Mumbai-400710, have sent a '' Spy Pen"16 GB to me by Aramex courrier. on[protected]. When I opened the parcel, the material sent there in is a spurious one and does not cost more than an ordinary ball pen. SO, this company has intentionally cheated me and also other public by giving mis leading ads. in local news papers at Hyderabad, for a wrongful gain. No contact no. on their above address and the mail i.d. given by them is also spurious since it bounced when sent by me. So, I requuest the competent authorities to register this complaint and prosecute the culprits for which I can adduce documentary evidence if called for.

R.Seetharamarao, Hyderabad-4
DATE;[protected]

Hello Sir,

Sub : Green Apple MP3 and MP4 Player 8GB not working

Sir, I am Purchasing Green Apple MP3 and MP4 Player on www.naptol.com and my order id is 194315 and I am pay Rs 2099 for this product already
My product is not working, I start green apple mp3 and mp4 player and pause play button to found disk error and sum time auto restart and not paste 8 gb data so cheating with me this product is not 8gb mp3 player is 4gb player with sum error so please I give back my money.
I Call Naaptol.com Custmer care N he Told Me Call To Aditya Infotech Call No. Is [protected] [protected]
I call aditya infotech, so not recive my call I call aditya infotech mobile no. so out of service voice massage so please Since product is warranted for 6 months
So i am very annoyed Naaptol.com Please do the need full.
Awaiting for your reply

My Mail address is
[protected]@gmail.com
My Cell No.
[protected]

Thank You
Dilip Vaghamshi

As per given specification by naaptol.com, sigmatel fxd6100 mobile handset should have sound recording, schedule fm recording and wap. But i didn, t find these features.in this regard i have given my feedback (F52688 dated 08 march 2010) to naaptol.com, but i didn't find any response.

I lodged complaint with Naptol.com, ( Case ID 7194) I haven't got replacement nor any definite answer despite my repeated e-mail / phone call reminders since 7th Oct 2009, Now I felt cheated and harassed by the Naptol.com.

I HAVE RECIEVED 8GB SPY PEN CAMERA ORDER NO-24699
BUT SOME DAYS AFTER USING WITH IN 10 DAYS MY CAMERA IS NOT WORKING PROPERLY, SO I AM NOT SATISFIED FROM YOUR PRODUCTS SO I HAVE RESEND ON DATED 16/11/2009 BY BALAJI COURIER IMMIDEATELY.
SO PLEASE REPLACE THIS PRODUCT AS SOON AS POSSIBLE ON MY ADDERESS.
59.TRUPTI SOC,NR VALINATH CHOWK,VED ROAD,SURAT-395004,
GUJARAT.
MOBILE NO. [protected]

dear sir

my name is NITESH VYAS
I have purches to NAAPTOL.COM
BUY 8GB SPY PEN CAMERA
AT DATE 20/07/2009
BUT PRODECT IS TECHNICAL DEMEJ
THEN I HAVE RESEND TO NAAPTOL.COM IN MUMBAI
AT 16/11/2009 FROM BAJAJI COURIER
BUT ALLMOST 3 MOUNTH LETTER
THEN NOT RECEVE IN MY 8GB PEN
I AHVE CALL IN NAAPTOL.COM LAST 3 MOUTH TO CONTINIUS
THEN HE WAS ALLWAS SAY TO 7 WORKING DAY
7 WORKING DAY
SO PLEASE HELP ME
SIR

Respected Sir,
I have bought a mobile phone i.e e-phone from the naaptol.com which is an online provider and am facing the problem from last 15 days this mobile phone was purchased by me in the month of october-09 and was exchanged against the problem in december-09. Since last days i am facing this problem and i have talked with them on 13th Feb,2010 and i told abt the same problem occuring again and again and i too asked for the refund and i was told to send the mail on [protected]@naaptol.com and have mailed it on the same day but the answer was not provided to me till today and again i called today to them after telling my problems they told me of no refund and have cancelled my call and than i again called again the call was disconnected and the third time i called them were not ready to hear my problem and so i please u to take attendance on this problem occured with me and hope u will hear my problem and do the procedure as early as possible and u will help me in facing against this problem.
Thanking You. Your's respectively,
Mahendra Punjabi
Some Details:
Order Placed By Name: Deepak M. Punjabi
Mobile No: [protected] / [protected]


I am sending the complete data from downwards placed by naaptol on their web site naaptol.com..............
Order Details
Product : Touch P-phone
Quantity : 1
Order Amount : Rs. 4999.00
Current Status : Re Delivered

Shipping Detail : DEEPAK M. PUNJABI
C/O CHIRAG HOUSE NO.4, KASHMIR PARK, NANAKUMBHNATH ROAD, NADIAD

NEAR KIDNEY HOSPITAL , KHEDA

NADIAD - 387001 (GUJARAT)
[protected] / [protected]

Order State State Date States Updated
Re Delivered[protected]:53:03.0 Remark : As per First Flight delivery & RTO status report received on 15/12/2009
Reshipment Delivery Date : -

Order Reshipped[protected]:37:26.0 Remark : As per First Flight CONNECTION DETAILS status report received on[protected]
Reship AWB No : B11906360
Reshipment Date : -

Ready for Reshipping[protected]:03:16.0 Remark : -

Request for Replacement[protected]:03:12.0 Remark : -

Parcel Received Back[protected]:28:49.0 Remark : -

Dispatch From Customer End[protected]:27:55.0 Remark : -

Reverse Pickup[protected]:27:24.0 Remark : -

Order Delivered[protected]:39:14.0 Delivery Date : -
Remark : As per Blue Dart Delivery RTO & Undelivered status report received on 30 Oct2009

Order Shipped[protected]:35:58.0 Shipment Date : [protected]:00:00.0
AWB Number : LB0661997
Remark : AWB corrected as per First Flight p/up status report NAAPTOL BOOKING DTD 10/10/2009 received on 12 ct2009

Picked Up[protected]:44:59.0 Remark : P_Atlas_07Oct09_AFL_COD_172

Cargo Ready[protected]:43:44.0 Remark : -

Order Verified[protected]:28:28.0 Remark : JAHAN

AFTER MAKING ALL KIND OF CONTACT & WAITING OF RESHIPMENT AGAINST ORDER NO 23612 IT IS FOUND TO THAT YOU ARE LAST REQUESTED TO CASH BACK AT THE EARLIEST. YOUR CREDIBILITY IS AFFECTING BADLY FOR CUSTOMER LIKE ME NOW.


ANIL YADAV