Naaptol Online Shopping Complaints & Reviews

I ordered the smart phone 8502 vide order no: 167761 on 07/02/2010 and received the consignment on 19/02/2010 without 2 batteries and one phone string. On the same day (19/02/2010) i launched a complaint vide complaint no: 48183. Every time on inquiry i get a stereo typed reply that the matter has been escalated and that it would be attended to within 7 to 10 working days. It is now more than 3 months and i am still in the same position and...

Subject : defective piece supplied of boss ephone 3300 vide order no : 422688 dated 25/5/2010

I had booked an ephone of boss company model ephone 3300 online. i was supplied a package on 26/5/2010 for which i had paid rs 3999 + rs 200, total rs 4200 for this packet. following serious complaints were found when i opened the packet. this is to inform you that i have been supplied a fully defective piece of ephone 3300 vide order...

I am big foolish that i could have searched complanst agaist naaptol before odering any products. It seems, this is bogus scam company and allclints are cheated onror other way. Elctronic products supplied by hydrabad based nonstandard delear and no phones being receinved. My irsder no 392239, dat e 15/05/2010 for oxygen ipod, but i received faulty and assembled green ipod with faluty buttons and dummy type model. When i called, they said,...

Name: Abhijit Salunkhe
Email: [protected]@yahoo.co.in
Order # 239054

I think I am going to go crazy with you guys. What the hell is the problem? Just when I thought that I will be getting my money, you guys mess it up all again. Why the hell are you sending my package again to me. This is absolutely ridiculous. One simple thing, let me repeat it again, one simple thing, you got the package from me, just send...

I m sachin chauhan. I had orderd a boss ephone 3300 on 02/04/10 order no.268982 by phone. I had seen it ads in amarujala.it has six months warranty.I had received it on 9th april 2010,after 2 or 3 day it,s screen did not working on some icons.and after 15 day it hasn,t worked completly. i have called on customer support no. [protected].they told me that its screen has only 2 days warranty but they have not written any warranty in news paper...

On 23rd March 2010 , Naaptol advertised in a leading Newspaper, for a 16 GB Pen Drive + Voice Recorder ( Spy Pen Video camera ). In the Ad they offered 50% CASH BACK ,Get assured naaptol cash voucher.I ordered for it the same day and in about a week time I got it and paid Rs. 1599/- + Rs. 150/- Shipping charges. The cash back voucher was not in the packing. I contacted naaptol & was told I will get it within a week. After that I have...

i recently bought the boss ephone 3300from your portal vide order no 282478.my experience has not been pleasant.first of all none of the indian telco service providers have compatible gprs/wap setting for this phone. so its meaningless to call it an ephone. secondly you guys sent me a phone with phone lock code different from what was mentioned in the user manual and upon calling your customer care , they had no clue and instead asked me...

I had placed an order (order no.256959) for a spy pen camera on 28.03.2010 and the same has been delivered to me on 06.04.2010 at around 03:30 pm. i have paid a cash amount of rs1749.00 on account of the same to the delivery boy.

The product that i have received was a defected one i. e. button over the pen cap is not functioning and there was no user manual guide. the box in which the product was delivered was also found broken.br...

Name: abhijit. Salunkhe
Order # 239054
I have been contacting naaptol customer service about 20 to 30 times regarding a refund which i was promised. I have all the recorded conversations which will support what i am saying above. I was asked to return the product to get a refund which i did. I returned the product that i received in order # 239054 on the 10th of april 2010 which was received at your store at r. K. Enterprises,...

Dear sir (S),
I buy e71 pro + free maxis jazz 4gb mp4 player from naaptol.com through phone booking and my order no is 330630 and dated april 23, 1010. I got the product on april 27, 2010 and when i start to use it, i found that the product is defective and than next day i lodge my complain to naaptol support @ mumbai and they said the product is company defective and we will exchange it with new product and they given me mumbai address...

I HAVE ORDERED HAMPER-673, ORDER NO.304232 DT.14/04/10 BUT NO RESPONSE , T.
2ND ORDER NO.327146 DT.22/04/10 ORDER CONFRAM , WE RECIVIED MESSAGE FROM BLUE DART
AWB NO.[protected], SO I AM CONTECT BLUE DART OFFICE (PH.NO.[protected]OFFICE PERSON SAY ME YOUR CONSIGNMENT RETURN TO NAPTOL BECAUSE OF BLUE DART NO DEALING WITH NAPTOL .
KINDLY DO NEED FULL . BECAUSE OF I AM VERY UNHAPPY AND NO SHOPING FROM NAPTOL IN
FUTURE.br...

Hi I am Vijay Shanker Tiwari,

I am the costumer of naaptol. I have a mobile handset i.e, I6 Pro . company gave me some gifts but all are useless. They are not working .on complaining in costmer care or company they did'nt say any thing about it. The battries of mobile are so worst. while charging it fully it can work only for 2 hours . on complaining...

Naaptol
Are you with this sort of Advertisements?
Image

Dear Reader,

Have you come across this advertisement in Hindustan Times?
If not then read carefully.

Are you able to swallow the M.R.P. given in the Advt.t?

Do not the following questions arise in your mind ;-

* is MRP mentioned correct?
* is the actual price correct?br...

It is obvious from my experience with this company that this company is fraud. They are taking customer’s money & in return they are giving used defective products. Claim by company of 6 month warranty is totally false; they are not able to provide service to newly purchased product. Their customer support personnel are expert only in one thing, telling total lie & making fool of customer. They are making customer to call frequently...

i arjun singh verma ordered a mobile handset from naaptol on 9thmarch.The product name was boss 33 sleek and the product id is 210968.sir i had the problem with yhe set within 2 weeks and i shipped it back to the address given to me by customer care naaptol.After shipment when i contacted the company to inquire about da details of the cell they told me that da mobile will be shipped back within 7 to 10 working days but it never came within...

I bought touch screen e phone from naaptol dec. End, 2009. For rs.5200/=. The phone supplied was totally defective. Its touch keypad, handwriting recognition never worked from day one. Screen was also very bad. I complained he same to the naaptol. They requested to return the phone to be replaced with a brand new set. I spent rs.300/= for reshipping the phone back to the company. Courier people do not accept mobile phones for shipment normally....

I have placed an order for buying 100pcs jewellery sets on naaptoll customer helpline against 100% refund guarantee in 15 days. My order no. Is 198231 dated 04/03/2010. Against this order i received the sets on dated 12/03/2010 but the sets quality is not good. I returned the sets to the naaptol through aramex courier on dated 17/03/2010. I call the customer support no many times for the status of my refund. But they tell me always your file...

Spy pen with video camera 16 GB order No: 279737 received the article and cash payment made. It is not getting charged It is not working unable to use.
Address: CharlesC K
5/7, Ramasamy street,
Vetrinagar, Near Kumaran Nagar Bus Stand,
Chennai-600082
Ph. [protected]
Mob: [protected]...

i have purchase Spy Pen 8GB from naaptol Online Shopping but there are received damage and this product was send for replacement twice but all time there are send a damage product and company has not replay properly so please give me a justice.
details are as under.....
ORDER NO.33460
website- www.naaptol.com
item- SPY PEN 8 GB


roduct second time
Reverse Pickup [protected]:08:55.0...

Respected Sir,

I am Rakesh Tolani I have ordered a camcorder from naaptol.com on[protected] and my order no is : 298700 on cash on delivery, they delivered the camcorder on[protected] and I paid Rs 3699 /- (INR) which includes delivery charges, but at the time of delivery no demo of the product is given to me and while checking the product I found the this camcorder is made in "PRC" (i.e. China), what ever they mentioned...