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Naaptol Online Shopping Complaints & Reviews

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Last updated Jul 3, 2024
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Naaptol Online Shopping reviews & complaints page 101

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M
meh_dip
from Mumbai, Maharashtra
Sep 14, 2011
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Receipt of replacement of the product purchased online from Naaptol

Address: Gandhinagar, Gujarat

Dear Sir,

I have purchased One Famous Slicing & Dicing Master + BIG HOME - Mini Silai Machine with Thread Set form Naaptol.

My Order no is : 2110028

I have received both items on time on 1st August 2011 on COD of Rs.2298/-. But on opening o[censored]NDAMAGED PACKING, Slicing & Dicing Master was found damaged. looking to packing, it seems that the damaged product was dispatched.

The...
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G
gb1234
Sep 12, 2011
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Naaptol never Delivers

Address: Maharashtra

Basis a Number of attractive advertisements in Mumbai Mirror, I had ordered "Queens Jewellery Collection By Vintage" through NAAPTOL. COM vide order no. 2212465 & had paid the entire amount in credit card. The order was on 7th August 2011 & am supposed to get the delivery in 10-15 days.

Till writing of this complaint I have not received the product.

I would have called the call centre 15-20...
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N
nimmaluri
from Mumbai, Maharashtra
Sep 8, 2011
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Delivered Damaged naaptol

Address: Hyderabad, Andhra Pradesh

I reveived Naaptol mobile handset with damages are -
cracks on display
scraches on set
Its not turning on
I SMS d on same day with complaints,they din't even called back
Since i am out of station,i will go there after two days(12 sep 2011) to Naaptol co. in hyd
Gowtham -Ph [protected]...
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A
Amit Neogi
from Mumbai, Maharashtra
Sep 8, 2011
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Online purchase of mobile handset not delivered even after a month

Address: North 24 Parganas, West Bengal

I purchased a mobile phone from www.naaptol.com using my credit card on 6th august '2011.Its now 8th september and i haven't received the product. I havegiven numerous alls to their customer care and they are only saying that order has been shipped wait for another 48 hours. I had never faced any problems ordering online products from other companies.This is the first time i have ordered a product from naaptol and not receiving...
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R
ramakrishna2020
from Colachel, Tamil Nadu
Sep 7, 2011
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Refund the amount

Address: Bangalore, Karnataka

Dear sir,

My self Ramakrishna, i order No 2077739 dt 16.07.2011 Mobile module no VOXIF 7 FULL TOUCH SCREEN slide mobile with qwerty keypad, 6 months manufacturing warranty Rs 4198/, as per they given advertisement in Bangalore Mirror Daily news paper with in 240hrs(10 Days) delivery, but i have received product on 30.07.2011, i e late delivered of 4 days, after i have received mobile was found defective like not hearing...
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Arun Kumar Banerjee
from Durgapur, West Bengal
Sep 3, 2011
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After payment order not dispatched.

Address: Bardhaman, West Bengal

After payment of Rs950/-(on 27/8/2011) through net banking of IDBI BANK,got the order Id-2336711,and the order is being processed. (said by napptol,). When searched post order status, on 29/8/2011(Napptol website), it was found that the order has been cancelled,with comment , the payment was not made.Mail to CEO,napptol.Then suddenly found in search, the New order Id.[protected]of the same article)and the status is still being processed.Till...
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A
amarvirsarandas
from Ahmedabad, Gujarat
Sep 3, 2011
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Defective product delivered- Refund not being given

Address: Mumbai City, Maharashtra

We purchased a mobile handset online from Naaptol.com (order ID 2207816). After receiving it, we discovered that the phone would not charge and the authorised service centre said that the instrument was defective. We returned the product to the company and were assured of refund.

But despite repeated requests the company has not refunded the amount to us. We also no longer trust Naaptol.com to repair the device and return...
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L
lokeshkumar.82
Sep 2, 2011
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Product Not Delivered even after almost two months

Address: Maharashtra

I have Ordered the Product Name : Folding Cupboard - Stylish, Portable & Space Saving on Order Date : July 15, 2011 and my Order No is : 2070244. Still i have not received the Product its almost 2months, the satus shows as Cargo ready for past 1month. I talked to the Customer care several times to cancel the Order, but they are saying they cannot cancelled the order once it is booked. If the product is not shipped i dont know what is...
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J
jasmine.parvin
from Hyderabad, Telangana
Sep 1, 2011
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Breach of contract

Address: Rangareddy, Andhra Pradesh

I had ordered for a SanDisk Cruzer Blade 8GB PenDrive on 21 st of June, 2011 from Naaptol and my order no is: 1948568. Naaptol confirmed that they have received the payment for the pendrive worth Rs. 479.00 on 22nd June, 2011. I kept a watch on my order status and it never changed from "order shipped" to any other status. I never received the pen drive till date. I made several phone calls to their customer care service and received...
+1 photos
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R
Rahul k Chaudhary
from Mumbai, Maharashtra
Aug 30, 2011
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Non Delivery of Correct name Cheque

Address: Gurgaon, Haryana

Inspite of several reminders and complaints nothing has been done and they are not giving my cheque on the name of RAHUL KUMAR.

for your action...
____________________________________________
----- Forwarded by Rahul57 K/CHN/TCS on 08/30/2011 02:47 PM -----
From: Rahul57 K/CHN/TCS
To: "support" <[protected]@naaptol.com>
Cc: jignesh.[protected]@naaptol.com
Date: 08/30/2011...
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S
SAMIRkJHA
from Ranchi, Jharkhand
Aug 20, 2011
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Defective & Old mobile delivered

Address: Ranchi, Jharkhand

Dear Sir,
Aganist oder No. 2215532 at naaptol.com I received Blackberry 9530 Strom with 3G on 19th Aug by paying about Rs.10,000/-. Delivered mobile has certain problems.
1. Screen of mobile is loose and it has got some scrach mark on it. It
is very irritating to use touch screen mibile while screen is moving
(around 2mm play is there)
2. Touch screen is not working properly .
3. Mobile is old one...
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P
prakash_somkuwar
from Pune, Maharashtra
Aug 17, 2011
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product default under warranty period

Address: Maharashtra

----- Forwarded Message -----
From: prakash somkuwar <[protected]@yahoo.co.in>
To: "[protected]@naaptol.com" <[protected]@naaptol.com>
Sent: Tuesday, 16 August 2011 6:02 PM
Subject: Fw: ORDER CONFIRMATION MAIL - Cash on delivery


::DTDC Worldwide Home::




Consignment Details...

Shipment No.: V05799437 ...
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K
Kazim Dhopavkar
from Mumbai, Maharashtra
Aug 13, 2011
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Naaptol order no 2157401 (VOX VP4 MOBILE PHONE)

Address: Mumbai City, Maharashtra

Hello Team,

This is to inform you that i ordered a phone call VOX V on VP4 on 30/7/11 and received the product on 6/8/11 after the courier missing me for 4 consecutive days

leaving a missing note at my place every time i wasn't here.

The day i received the phone problem started,I got a damaged headset with the phone,I immediately call the customer service team and informed them about the...
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S
s r tandon
from Delhi, Delhi
Aug 9, 2011
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refund of rs.2298/-

Address: Delhi

i have place a order for mini silai machine order no.1695310. the product was defective i contect customer care center they inform me to return the product. i return the product in the month of may 2011. but till date i have not received refund of rs.2298/-i contected so many time vide by my mobile as well as e mail. but now at the last they inform that they have deposite the money in my a/c on 15.07.2011. but sir there is no credit in my...
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S
sanaa jummal
from Mumbai, Maharashtra
Aug 6, 2011
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responsibility of the customer care workers

Address: Mumbai City, Maharashtra

i had ordered for two X88 full touchscreen phones from naaptol. when i received the parcel, one of the phones had a crack on the screen and the touchscreen was not functioning. i tried calling the customer care a million times, but no response. when i finally got through them, the lady told me that, i had surpassed the touchscreen warranty period (which is 24 hours) and that she couldn't anything further. when i had placed an order,...
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J
jatinnsharma
from Mumbai, Maharashtra
Aug 5, 2011
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non compliance,harrassment, non cooperation

Address: Thane, Maharashtra

I am Jatin Sharma and I brought the below mentioned product from Naaptol online shopping ltd. The product proved to be faulty and broke down within a month of little usage. The broken part of the machine despite being small rendered the whole machine useless.

After calling the consumer care, the person on the customer care replied that nothing could be done whether it was replacing or repairing the machine. Despite the fact...
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R
rasikshah
from Mumbai, Maharashtra
Aug 5, 2011
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the product itself

Address: Mumbai Suburban, Maharashtra

My name is rasik, mobile no [protected]
today I got a delivery of a laptop stand. I was surprised about your pre delivery check-up system.
When I opened the package I found the following;
1. Mobile top was not fixed. the wood cam out just like that.
2. the connecting rod between the two lengths was not in place.tne two nails had chipped the wood
3, The support rod to lift the laptop had come ouat. One of...
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S
SyamalaRam
from Pune, Maharashtra
Aug 4, 2011
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we received 1 quantity instead of 2

Address: Visakhapatnam, Andhra Pradesh

we ordered queens jewelery collection by vintage with quantity-2. order no:1790182.
we paid for both at the post office.but they send only one quantity instead of two.
we called to customer care people.they said that, please send back to us we will send again.we have another 200rs for postal charges and couriered as the address send by a message(By customer care people). But the courier come back as what we send means only single...
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Indu Nagu
from Thiruvananthapuram, Kerala
Jul 29, 2011
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battery support low

Address: Chennai, Tamil Nadu

order no is:2075990.we have a very poor battery support from the day 1 of my purchase.we need you to refund the money or exchange of battery....
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kk231631
from Mumbai, Maharashtra
Jul 27, 2011
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worst product

Address: Ahmedabad, Gujarat

I have purchased Spy Pen of 16 GB through call and received delivery after 10 days without any catlogs or CD. I started the pen which was not working on very next day. I complaint and they inform me to sent the new piece which i have purchased at their service center at Mumbai. I have sent back the same but after 15 days i received back deferent piece then earlier which was looks old one.
Again i didn't received any catlog or...
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