[Resolved] Naaptol Online Shopping — poor customer service

G K Panda

from Roorkee, Uttarakhand

Address:	East Singhbhum, Jharkhand, 831001
Website:	Naaptol

Dear team,

I brought a ilo rice cooker from your naptol. That cooker is too small for my family. And also it's not mention on live display. So i register a return complaint on customer care. On 30/7/17 i have received a call and that executive misbehave with me and told that we are not to take return back your cooker.

That's why being a american company (Amazon) written on his add india ki apni manpasand dukaan.

Customer service is main priority but i didn't think how poor customer service provide by naaptol.

So if ilo rice cooker not get return back from me i will do a consumer complaint on consumer court. Product order no: 3775407.

Thanks
G k panda
[protected]

Was this information helpful?

No (0)

Yes (0)

Sep 2, 2017

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Naaptol Online Shopping Customer Care's response Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your correct order id so that we can assist you further.

Please be assured of complete resolution.

Thanks & Regards,
Team Naaptol

Related Naaptol Online Shopping reviews

View all 2335 Naaptol Online Shopping Reviews

Comments

satish18061976

from Noida, Uttar Pradesh

I have return for some product.and so many time call for naaptol customer support but not reply satisfaction answer. and i also send mail naaptol CEO but no reply. I think this is my fault for I purchase for product for naaptol.

Nani nikhil

from Hyderabad, Telangana

Dear Sir. please cancel my order no 37483371 due to I have not received my order in time and lack of money Iam told the officer to cancel my order in phone but they are not cancelled so please cancel my order

natish1

from Chennai, Tamil Nadu

Naaptol is a fraud, scam site founded by fraudster -Manu Agarwal & Mohamed Khan got funding money from Mitsui Japan and making Indian customers fool. I would advise to do social shaming in all site except their website, official naaptol facebook mouthshut, bcoz they will promptly remove all negative review. Getting refund from Naaptol is next to impossible after getting the fake products from them.If at all you get is their Naaptol voucher to buy product again from Naaptol.It is like buying another ticket for Hell !

So I would advise to send email to all Mitsui guys Shinchi & Morimotto & CCing founder & fraundster Manu & Khan.Email are below,

shinichi.[protected]@naaptol.com
H.[protected]@mitsui.com
Kaz.[protected]@mitsui.com
S.[protected]@mitsui.com
Kabeer.[protected]@trilegal.com
manu.[protected]@naaptol.com
yusuf.[protected]@naaptol.com
jatin.[protected]@naaptol.com

Cheatol-Delivering Disaster !