National Highways Authority of India [NHAI] Complaints & Reviews

Sir I was travelling from Pune to shirwal in Satara by vehicle MH12SL4865 though MH12 and MH14 vehicles are not exempted but still toll amount of Rs 100 is deducted. I had informed the person that it is MH12 vehicle but surprisingly after 10 mins I received message about amount deduction
Many times before also the same thing has happened
Kindly help me and please refund all the previous amount also forwarding you the message received
Paid Rs 100.0 toll for MH12SL4865 at Khed-Shivapur on 12 Jun 2021, 11:46 AM. TxnId:[protected].Updated Paytm Bal: Paytm Wallet- …..

Sir
It is very sad to bring into your notice that Fastag Service is unavailable on a notable Highway i.e. Yamuna Expressway connecting Agra to Delhi.
Please take required actions.

Sad to post this. This complaint is for BRIJGHAT TOLL PLAZA UTTAR PRADESH. I was crossing the fastag lane but the operator (even after deduction of money from my tag) did not open the gate for 20 minutes and moved away from the operator cabin. Stern action is to be taken against him. I crossed the toll at 10.07PM on 11-June-2021. Toll line is extreme right while going to delhi.

Dear sir (complaint in Kerala State)
As per the prescribed norms in reconstruction/resetting of road leads to NH, there should be escavate out the old roads parts and then only the orginal and new taring should be laid over that.however in Kerala they are not obeying the rules and norms and they have made taring upon the old road without escavating.I have proof with me in the form of pictures and videos.
So I kindly requesting to give a stop memo to the contractor (in Kerala State) with immediate effect and order for probe against this issue ASAP. Otherwise I will constraint to approach the court for further action.
Advocate
Krishnadas T R
High court of Kerala
Mob.[protected]

Dear sir
I'm Santosh Jain complaining that on Solapur Dhule highway My fastag has been debited two times during 6 minutes intervals.
The toll plaza workers argued with me after the deduction and scanned my fastag manually .
My car number is Mh20EE1268
Wallet Id is[protected]
Toll plaza name Padalshingi TP
Transaction number
1] 0010012106111552543853 at 3.55pm
2] 0010002106111608477050 at 4.11pm

Narnaul to Kotputli road. On 11/06/2021 I was passing through the road and the staff misbehaved with me and charge 120 without providing the details of the company or its number. There are so many cuts in the road, no toilets, no complaint register k. The office. No any satisfactory answers from the concerned officers.
Unauthorised charges by the gunda there. Pls take necessary action.
Fees receipts does not have any details regarding company ne, phone number, complaint no. Etc.

I am very sorry to say that there is a huge problem created by Eunuch in vivekananda setu toll plaza kolkata. They are stand in front of the car. If any accident happen than who will get responsible? They also use slang language. Please look in to the matter than the public in India will be highly obliged.

The day before tomorrow 9th june 2021 i went to upleta from rajkot by my car which no is : GJ03LG1064 and when i passed the dumiyana toll plaza at around 11.00 am 100.00 rs has been charged from my HDFC fastag and after 1 hours when i returned and passed the dumiyana toll plaza 50.00 rs has been charged so i need refund for my money

Toll is not applicable to vehicles with registration numbers starting with MH12 and MH14 at Khed Shivapur Toll Plaza (Pune Satara Road). However charges deducted from account and system scanned FastTag and charged when toll is not applicable. This is happened continuously for two times and operators do not have any answer for such deduction. Need to make necessary arrangements in this regard and refund all those who experienced such events.

Hum Apnee Gadee se Delhi Se Haridwar jaa rahe thein. Bahdarbad Toll par mere fastag mein low balance ho gaya to mein wahan per paytm se fastag recharge kar raha tha. Taoll par Madam Ne kaha kee aap 80 Rs. de do toh aap bad mein recharge kar lena aut vapsi mein iss slip ko dikha kar 40 Rs. mein de kar phir baad mein recharge kar lena. Mein madam ka kaha man kar 80 Rs. kee ticket no.[protected] SHIFT 3 iss token par mein nikla. Vapsi mein dated 10/06/2021 time 10:25 AM par line no. 4 yaa 11 mein vahan par pahucha meine madam ko slip dee aur 40 Rs diye. Unhone muje 40 Rs. kee raseed dene se mna kar diya. Mein pucha aap raseed kyon nahi de rahe ho. Wahan par jo Supervisor usne mere saath badtameezi kee aur galiyan dee. Mein aapse 170 Rs lunga aur jab gadee jane dunga toll se. Jab meine usse bola kee aap badtmeezee kyon kar rahe ho toh usne wahan se kuch Gunde bula liye aur meri family ke saath badtameezee karne laga. Phir meine 1033 par phn kar ke complaint karee jiska no. 3846985 hai. Meine wahan manager rahul singh se baat karee toh Rahul Singh ne bhee badtameezee karte hue bola kee tum jaise log gadee Kharid lete ho To lekin Toll denee ko Aukat Nahi deti. Isse mujhe kafi Mansik Pratdna jaisa laga. Mein Aaj Tak Without Toll Nahi Gaya Hoon. Merta Gadee No. DL8CAQ1519 hai. Supervisor kaa naam Yogesh yaa Jagdish Hai. Aap meri iss complaint par dhyan dete hue Karwahi Avashya karein varna mujhe court Jana Padega. Kyonki mujhe mansik rup se Prttadit kiya gaya hai.

Incident of VN- UP72BC0028 AT RAMNAGAR GHASIYARI TOLL PLAZA near Pratapgarh (UP).
So I just crossed the highway toll plaza at 11:20am today and when I reached the toll plaza. Firstly it took me more than 10nseconds but still i cooperated them that sometimes machines don't work. But after 5mins they showed that your fastag is blacklisted and then I told them to check with manual scanning machine then it showed blacklisted. I had to pay 90rs just for those ###.
Then i called 1033 and get my fastag checked and they told me that it is active and is completely fine with huge balance and everything.
OK so i had to just let myself go as I was not with any proof at that moment.
But the main fault is that ki those ### make it happen with hundreds of CUSTOMERs everyday. They always take 10min or more for every car. And once someone starts to argue with them they start to abuse them giving orders and starts saying ma behen Gaali to everyone and even gives you warning that don't do this anymore otherwise you will be in danger. Dhamki dete hai ye bsdiwale ki mat ladna hamse aage se.
Please atleast for god sakes. Remove these ### and get you scanning machine fixed asap.
Im waiting for the reply at @ [protected]@gmail.com

Yesterday I travelled to Kolaghat via Dhulagarh Toll tax and accordingly they deducted Rs 110/- (at 05:03pm) on way to kolaghat and then rs 55/- (at 07:33pm) on the way back from kolaghat.
registration no of my car is WB34AW1528.
My name is Sumanta Roy
Contact number [protected]

There is Bridge work near Bamangam, Karjan district, N.H 8 From Vadodara to Karjan, There is heavy Trafic Daily, We are updown by road daily. When and How this issue resolve. Please update.

Hi, Last year 2020 March month, my uncle drived my car and he gave money to toll plaza but I have already fastag, but that labours bought that money and also deducted from my account. I complaint against this issue and they told me, refund will processed. After India in lockdown, on that lockdown no one went out but they charged 100rs from my account, and car was in my home only that pandemic time that also I complaint. They told me refund initiated. Now date is 10 June 2021, still I didn't get that money. And they blocked my numbers and mail also. My name is Vijaya Ramki, car number is TN74AW2196

Simran bhura singh [protected] maharashtra new mumbai vashi toll plaza say May 10/06/2021 8:45 ko vashi side ja rahi thi tabhi both num 4 pay zagda calu tha toll worker without toll identity card key siva toll plaza pay kiv rahetey hay unkey pass toll plaza ka identity card gala May kiv nahi raheta aap ye baat ko samjhkar har toll worker ko gala May i'd card hona zaruri hay agar without i'd card kiseko toll kaisa pay karey

Date of incident - 04.05.2021

I have paid toll at Khalapur Toll Plaza on Mumbai - Pune Express way by cash of Amt. 270 rs. But dt. 31.05.2021 I have also receive a message of deduction of amount of rs. 203. This deduction is for Talegaon Toll Plaza on Mumbai - Pune Express way. I request you to refund amount of rs. 203, as early as possible.

Vehicle no. MH 16, CQ 0529

E-Mail : [protected]@gmail.com

Toll Transaction id :- 0100001369235908389186

Today from Toll operator of "Bhojpuri, Chhattisgarh on NH-130" charged cash 170 ₹ at 15.41PM on 09June, 2021 (Enclosed cash paid Receipt by that toll plaza) by saying that my fastag is not sufficient balance.While same time same toll plaza "Bhojpuri, Chhattisgarh on NH-130" already deducted 85 ₹ at 15.40 PM on 09 June, 2021 (Enclosed Screen shot)

Please look into the matter.
Why I have been charged double for same toll for same time.

Please refund my 170 ₹ because I already paid toll by my fastag balance.

Thanks

Dear Officer
my name Dr Anurag Kumar Giri Today I was stopped unnecessarily for two hours with my family at Nirala Nagar Tool Plaza, while my fast tag was reducing, he is also active, there is money in it, still he was misbehaved with the head and the staff and unnecessary. Please check it and get the need done, thank you.my fast tag number is[protected]

My car has waited more than 10sec to pay and cross the toll . I asked them as per central government order my car has waited more than 10sec so how are you charging money they absued me and I warned them that I will complain to NHAI they told me to do what ever I want . Situation happend at panchvati colony toll vizag port road sheelanagar Visakhapatnam

Sir,
I am from district Chhindwara Madhya Pradesh, the roads here were constructed in 2015 from narsinghpur, seoni, nagpur and betul to chhindwara, the roads from narsinghpur and seoni were damaged within a year and in the name of repairing they just put some tar on holes.
Since the road from seoni to nagpur was closed due to construction, the trucks from narsinghpur and seoni started going Nagpur via chhindwara and that too damaged the road from nagpur side as well, although the road has still very few holes but it can withstand only one monsoon, while the narsinghpur and seoni sides have already many holes covered with extra tar which is also getting removed as the rain occurs
Sir my request to you repair the road completely or just make the fresh ones as they are installing new Fastag based toll plaza, but aren't reparing the roads, we are paying taxes all the time when we visit nagpur betul seoni or narsinghpur but in the name of service we only get roads with holes with size of one feet or more covered with extra tar
Thank you for your anticipation