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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 179

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Address:18 th Mile Toll Plaza , Farakha

Sir,
My vehicle no WB 66AA 9436 has been charged Rs 180.00 up/dn on[protected] where as they have charged Rs 65.00 up/dn on[protected] against same vehicle under 18th mile toll plaza Farakha, where other toll plaza not charged that much against my vehicle. I dont know when Government has hiked three times of toll rates .

I was surprised and talked to the incharge of toll plaza but he has not coperated and asked me to...
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Address:Paliekkara, Thrissur

Twice rate charged at Paliekkara toll plaza cash counter. Against Rs 35, they charged Rs. 150. I was in normal cash plaza, not in fastag only plaza....
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I crossed the toll plaza on Parwanoo Shimla Highway at Sanwara around 7:00 PM on May 09, 2021 .I was told that my fastag is not functioning so I have to pay double the toll tax, i.e. RS 110/- .A while later I got SMS stating my fastag wallet is debited twice for RS 55/- each screen shot is attached herewith along with receipt of manual tax collected toll. Kindly reverse the excess amount ....
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S
singhmul
from Gurgaon, Haryana
May 9, 2021
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Unethical on cleverness balance deduction from Paytm

Address:Toll tax Babina

Dear Sir

There were Tool exemptions were requested, since Vehicle was in Duty of Defense.

But Tax has been debited from my Brother's Paytm balance.

The strange is I have not displayed FAST TAG on my windscreen, and never showed to any of the staff on TOLL TAX.

I WILL RAISE IT TO MINISTRY OF FINANCE since it's financial scam where Babina has deducted amount from the Vehicle's registration...
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M
Moyalvinod
May 9, 2021
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Higher charges for toll

Hi Team,

I travelled from Greater Noida to Bahadurgarh via Eastern and Wester Peripheral Expressway. The normal amount I am charged while travelling from Greater Noida to entire Eastern Peripheral till Rai is 135/- but this time I was charged more than double i.e. 290/- INR. Receipt us attached. Please help to get this fixed or initiate a refund. I did not argue at that time as I had a medical emergency....
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Why 100rs cut in fastag?? No riad service good. Very poor but toll very high.. and poor staff, insulting public citizen.. abuses very much against ladies..
Refund amount reasonable charge to be applied.....
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M
m r j
May 8, 2021
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Devihalli Toll Booth Personnel Misbehaviour

Address:Defence Forces

I travelled today ie., 08 May 21 from Bangalore to Kodagu in my personal vehicle and crossed Devihalli Toll Booth in Karnataka at around 0645h.

I being a serving Army Officer with a valid Service Identity Card, the toll booth operator refused to allow me to pass without scanning my I card.

When I told them that I card is a confidential document and cannot be scanned, he insisted on payment. When I tried to convince...
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Landline phone number of regional office Dehradun is not functioning and temporary out of service...
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Address:Near BSNL Tower Hashemau Kanpur Dehat -NH27

Hello Sir/Madam,

This is to request that we have a land of 1950 square meter by side of NH27 at Kanpur-Jhashi Highway nearby BSNL Tower Hashemau.
Here we are going to construct a building for commercial purpose, But the drainage line by the side of highway is weak and we are afraid that due to construction machines/trucks it can break anytime, which can cause damage to property also there are chances of accident.br...
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J
Javed Khanani
May 7, 2021
May 8, 2021
This thread was updated on May 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Higher rates than any other

Address:Dumiyani

Sir
upleta/ dumiyani toll plaza has taken 100rs charge for maruti wagonr car.. Why?? such rates high than any other, what is reason?...
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T
Tusharu2003
May 6, 2021
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Deduction of amount from fastag account

Hello

I am Tushar G from Pune ([protected])

One of the worst thing happened today with me.

Since this is lockdown in Pune, and have not travelled from last 30 days on any highway with my car, still my ICICI bank fastag account debited with Rs. 100/-.

And pathetic thing is that after raising complain to NHAI, they are asking me to submit picture of my car from different angle, and...
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S
Sohit sharms
May 6, 2021
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Frayed and raised charge

Address:Hapur
Website:Nhai

Fraued dedection...
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Address:Tarachandi

An auto numbered BR24P 3531 Crashed into our vehicle which resulted into a loss of right side view mirror of about 800-900 rupees...
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O
Oooppp
May 5, 2021
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NHAI bond

Respected Sir/Madam I bought a bond of NHAI on 25/03/2021. How I know my current status and when will I received the proper document from NHAI.please provide the proper way to know current status....
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Please check and reverse the extra deducted amount towards my account.
The Actual amount to be deducted is 10 rs but deducted 70rs. on dated 03/05/2021 and 04/05/2021. Details enlisted below.
03-May-2021 08:33:00 AM 03-May-2021 08:33:51 AM ETC/[protected]/[protected]/TS08GU0207/550007/[protected] TS08GU0207 Shamirpet 20.00 1692.38 0.00
03-May-2021 06:36:00 PM 03-May-2021 06:36:29 PM ETC/[protected]/[protected]/TS08GU0207/550006/[protected] TS08GU0207 Medchal 70.00 1622.38 0.00 br...
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P
Pridhvin Reddy
May 4, 2021
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Excess toll debit at TSPA on May 3

INR 50 toll debited from Tag 3XXXC100 for vehicle no. AP09CT0135 AT TSPA on 03/05/21 14:07. IDFC FIRST Bank

Excess toll amount is getting deducted while travelling between GACHIBOWLI to TSPA.
It happened twice in same week.

And will be receiving these messages after 3 hours of passing that toll gate...

So please kindly solve this issue.....
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N
Nk Dhimaan
May 4, 2021
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Waiting for about 20 minutes to pass plaza

Address:Jais gauriganj toll plaza Amethi

Respected sir/madam
The tall plaza between jais and gauriganj of amethi distt there was a waiting of about 20 min because of some technical issue.when I asked to switch manually because I was getting very late the responsible authority Mr. Abhishek upreti misbehaved with me along with his employees and tried to physically assualt me....
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A
adiseshu07
May 4, 2021
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Fastag excess deduction

Dear sir, excess amount is deducting from my fat tag frequently
ex:1
date:[protected] TXN ID: FT[protected], Normal amount: 20rs deducted 80rs, sultanpur toll plaza
ex:1
date:[protected] TXN ID: FT[protected], Normal amount: 10rs deducted 70rs, patanchru toll

kindly recheck and do the necessary action, every time we are facing the same issue...
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Address:2nd floor BREDA office Vidyut Bhawan Income tax Chauraha Bailey Road.

Sir,

False fast tag payment of Rs. 80/- shown on my Paytm number [protected] at toll gate Paschim Madati on 02/05/2021 at 3:42 am. My vehicle having vehicle no. BR01EZ8360 was present at Patna in my residence but still I received the message and money was deducted from my Paytm balance.

Request you to kindly check into the matter seriously as how the payment can be done even though my vehicle is standing about...
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Y
Yogesh9926
from BURHAR, Maharashtra
May 4, 2021
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Fraud and charges reversal

Address:SHAHDOL MP

Complain 3623191
Complain 3697416
Sir a big scam is running at SHAHDOL, DHURWAR ( MP ) TOLL PLAZA
Sir kindly take strict action
Because there are many people who don't complain or they don't know how to complain
And people in journey don't get back to ask refund as we get message of deduction after half hour.
Please refund my money and take action against these thief.

I lodge my 1st...
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