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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 181

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M
mariappan mars
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My fastag cash

I have closed my NHAI fasttag account recently and no Money has refunded to my account. Kindly refund the money ....
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V
vikram menaria
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Double toll deducted at toll

At Bassi toll plaza double toll deducted of vehicle Reg. No. RJ27CH7806...
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Address:Farah toll between Mathura and Agra on NH19

I was travelling with elderly father from Gurgaon to agra. At the farah toll between Mathura and agra on NH19 yesterday[protected] at 4:28.
The fast tag on the car was read and money was deducted, but it somehow didn't show on the booth system and the bar didn't lift.
The booth employees keep pounding on the front glass to read the tag again by hand held machine and continuously denied me passing.
There were atleast 5...
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B
bhavya3_agg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll was deducted without any toll plaza

Toll was deducted from fast tag but i didn't went through any toll plaza...
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Address:Rajadhok toll plaza NH11 Jaipur Agra highway

Time approxmiate 12 : 30 PM
DATE 24 APRIL 2021, SATURDAY

Toll fee incharge person told thar our Indus fastag is not working due to blacklisted

He asked us to pay 120 in cash and we had to pay. He refused to give receipt.

Our Maruti car no RJ05CB8962
Indus Fast tag linked mobile [protected]...
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I have seen yesterday on the national highway that a navy officer who is off duty shows his CDC while traveling in his private vehicle and got exempted of the toll and according to the latest change in the exemption rule on nhai it was announced that and defence related person will only be exempted when they are on duty and will not be exempted when they are off duty but still they are exempted while off duty and travelling in personal vehicle...
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Address:Vill+ Post- Bisluri ,Distt- Bulandshahr

Dear Authority, I want to grow your attention There is 4 Lane Highway Project from Ghaziabad to Aligarh ( NH-91), There is the issue in Bilsuri, Issue is that company is made the flyover but they didn't constructed the service road from last 3 years . Local residents are suffered from the same, but no action by the Construction company or NHAI....
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Y
yskbros
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Deduct amount from fastag

Address:Plot no 109 sitaramagardens stbl layout near sheelangar visakhapatnam 530012

Sir I am having monthly pass 9999 rides panchavati toll plaza sheelangar visakhapatnam Andhra Pradesh
but the management deduct the amount from fastag
Dis is my vehicle no AP31DC7221
Mobile no [protected]
Please solve problem and refund the amount need full to me...
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R
Rajshekhar Math
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Regarding Tollplaza staff atrocity on me.

Address:Rajshekhar Math of Gulbarga

With reference to the above mentioned subject I have complaint about VVidyasagar Reddy Toll Plaza on Harwal section Mortagi Humnabad. Karnataka, While upward journey from Gulbarga to Mandewal I had to cross the afore mentioned tollplaza. I have Ford Icon car bearing Reg no KA05MB6079 and crossed toll that deducted amount of seventy rupees, even after deducting amount when the car moved little ahead suddenly toll boy on the counter in the...
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R
raghuveersingh988
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Excess Toll Fare Charged

Address:Exhibition Road, Patna

Dear Team,

I am Raghuveer Singh S/O Alakh Niranjan Singh from Naya Jan Tola, Chapra (Saran) Bihar - 841 301. I had purchased a FASTag from PayTM Registered Number: [protected] and it has been installed on TATA ACE Gold Light Motor Vehicle Registered Numnber: BR04GB0720. Order Number: [protected].

I kindly request you please! Update my this FASTag because we are facing problems, when our vehicle cross to toll...
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Please look into the issue as i have been overcharged at ALEP Main Plaza 21 on 27.03.2021. Its a matter of concern to me. Kindly reimburse amount at my Paytm number [protected] (E-mail : [protected]@gmail.com)....
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Address:H.No.-537, Housing Thermal Colony, Sector-23,Faridabad

During my travel of NH-19, myself crossed the tool tax a deduction of INR 110 done. During coming back than blacklisted my fast tag as having sufficient balance, I say to employees lots of time if any issue will add more money but they charged double money in hard.
Same I have to pay 220 but along with return charges will also deducted from my paytm wallet....
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S
sumannswamy
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Bengaluru Kanakapura highway

Address:Bengaluru

Sir I am Suman from bengaluru and i am a government employee.bengaluru Kanakapura highway upgradation had been taken two years back i.e2019, and now the process is completely stopped jeopardizing commuters.
There are numerous potholes causing threat especially to two wheelers.so i kindly request you to look into this issue and resolve at the earliest.
[protected]...
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R
Rutvij gor
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54 EC Bond Interest Not received

Non-Convertible Redeemable Taxable Bond
Allotment Date: 30/09/2017
Maturity Date: 30/09/2020
Name Of Holder: Gor Rutvij Shailesh
No. of Bonds: 86
Bond Holer No.: 1811953
Certificate No. 01811953

Received interest for 1 st year[protected] and 3rd year[protected] and maturity amount but
I haven't received Interest For the 2nd year of[protected]....
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A
Amitkumarjha
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Wrong behaviour

Address:Jaitapur toll

Toll staff doing wrong behaviour and done harrsment...
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Address:Nh 6 from nagpur to amravati Maharashtra

Road quality of Nh6 is getting worse I.e, from nagpur to amravati it constitutes 3 toll tax plaza charging rs 45 /55 / 105 respectively for LMV but as per the amount paid in the form of taxes road is not upto its quality it is our hard earned money.so if we are paying than we should get the facilities accordingly.
Whom so ever be the competent authority for this please look in to matter positively and do the needful as earliest...
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Address:79, Kushalpuri, Khargapur, Gomtinagar Extension, Lucknow, UP

You Paid Rs.85 at Bara Toll Plaza o[censored]P32FL0399 on 15/04/21 19:51:30. Avl Bal Rs.2446.10 Txn ID: FT[protected]

You Paid Rs.85 at Bara Toll Plaza o[censored]P32FL0399 on 15/04/21 11:01:09. Avl Bal Rs.2361.10 Txn ID: FT[protected]...
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Sir
The above fast tag was active on 13.04.2021 i recharge for Rs 100 and passed through Hoskote tol at 8.30 pm . Rs 20 was deducted. all of a sudden on 15.04.2021 the tag became in active. I had submitted the rc photos in http//mpytm/mngftg for verification 3-4 times. It is showing that verification was unsuccessful . I request you to kindly look into the matter and activate the fast tag...
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Sir
The PPBl Fast tag for the above vehicle was active on 13.04.2021 i had got it recharged for Rs 100 on 13.04.21 and i passed the Hoskote tol around 8.30 pm fast tag was working. All of a sudden on 15.04.2021 it has became in active. I had submitted the RC photos https://mp-y.tm/mngftg. for verification 3-4 times it is saying that verification was unsuccessful. Request you to kindly look into the matter and activate the fast tag...
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M
mats-30
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Unjust deduction from Fastag

Whenever I pass through toll, in spite of informing the toll staff that I am local resident(pass) there is deduction from my fast tag which is known to me only later.
The other issue is that there is deduction every time we pass, return trip again deduction for the same trip....
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