Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated Apr 14, 2024
Complaints 8417
Resolved
212
Unresolved
8205
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 182

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
It is to inform that Kothiya toll plaza is charging my truck twice the toll. I have fastag, despite that they make ecxcuse that the scanner is not working and in this way they are charging twice the toll and this is not happening for the first time. They charge the toll for a different date and say that the toll is not paid for that day. Already because of the current situation there has been decrement in the earning and these people are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:III/336, Govt. Quarters , Pratap nagar Udaipur Rajasthan

I travelled on 15 April 2021 and crossed toll plaza at Narayan pura between Udaipur and Chittorgarh. I travelled by car RJ27CG9589, for which the toll rates are 75/- whereas they have deducted Rs. 120.
The details of toll deduction are hereby attached in the following screenshot.
Looking forward.
Dr. Rekhraj Meena
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ballabgarh Railway bridge , Near JCB company , Dist. Faridabad ,Haryana pon code 121004

Heavy traffic due to devider broken by peoples for road crossing, many causes for accidents and heavy traffic in highway

Everyday job person late due to illegal way of road crossing

There should be action on that peoples who broke the devider railing ( gril)

And should be heavy fine

Few days before I had a accident due to that

Plz. Do something

Ajit...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Railway crossing pull Ballabgarh, Dist. Faridabad , Haryana, Indian pin code 121004

Heavy traffic due to devider broken by peoples for road crossing, many causes for accidents and heavy traffic in highway

Everyday job person late due to illegal way of road crossing

There should be action on that peoples who broke the devider railing ( gril)

And should be heavy fine

Few days before I had a accident due to that

Plz. Do something

Ajit...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
शिवराज देशपांडे
Report
Copy

Excess toll deducted at Khed-Shivapur toll plaza near Pune, Maharashtra

When my vehicle MH-10-CX-6424 passed through Khed-Shivapur toll plaza on April 13th, 2021. Initially INR 100 were deducted at Lane 08 of Khed-Shivapur toll plaza near Pune, Maharashtra.
Later Excess amount INR 50 was deducted at Lane 15 of same toll plaza through linked paytm account.

Please refer attached snapshot and kindly refund excess amount INR 50 to my paytm account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ronkini
from Raipur, Chhattisgarh
Report
Copy

Surplus toll deduction.

Address:Mangaiwar ,Highway ,Chittor-Udaipur highway.

Dear Sir
I am kailash Chahande residing in Udaipur Rajsthan, I travelled Chittorgarh to Udaipur on 17.4.21 and pass through Narayan toll plaza Mangalwar at 12: 36 hrs via my vehicle MP43CA4116( Car) they deduct Rs 120 inplace of Rs 75 as single pass with the TXID:[protected].

Request to resolve the issue.
with thanks
k Chahande
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arjun wakale
Report
Copy

Monthly pass cash payment

Address:At, hatnur tq kannad dist aurangabad

मासिक pass चे पैसे कॅश घेतले जातात तर fast टॅग कशासाठी त्या मधून ही पास ची रक्कम कमी करून activit केली जाऊ शकते...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anoopmalav
Report
Copy

Fastag device at Simliya Toll Plaza

Simliya Toll Plaza in Rajasthan on NH-27 between Kota and Baran district tries to collect toll in cash most of the time citing problem with Fastag receiver.
I have travelled from Delhi to Baran multiple times on various national highways but rarely faced an issue with Fastag on other toll Plaza. But at Simliya Toll Plaza it doesn't work more than 70% of the time not just for me but for others as well....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AnilKumar.
Report
Copy

Toll double

Address:Delhi

Fast tag se B paisa Kat liya
Or toll B double le luya...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shashi ray
from Mumbai, Maharashtra
Report
Copy

Extra toll fee deducted

Address:Maithi, muzaffarpur

Hi,
Today i had passed Maithi (Muzaffarpur)Bihar tolltax then 120 rupees deducted from my fasttag account why??
Deduction detail:-
Paid Rs 120.0 toll for BR06PD6822 at Maithi on 18 Apr 2021, 12:56 PM. TxnId: 791618730891459380698P...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwaniagg
May 2, 2021
This thread was updated on May 2, 2021
Report
Copy

Dehradun chandigarh four/eight lane pending since longne

Sir,

this is to bring to your kind notice that dehradun to chandigarh four/eight lane highway is pending since long time.Traffic is too much on this present two lane highway.Lot of accidents are happening as the present road is not proper to handle such heavy traffic....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
NH66 between udupi district and dakshin kannada district in karnataka has a toll plaza located at Hejamady. The 2nd toll plaza is located at Surathkal, NITK. The total distance between the 2 toll plaza is 11.3km to be precise. As per the rules no two toll plaza's should function within 60km range. The toll plaza at Hejamady collects Rs.40 for each trip. The Surathkal toll plaza collects Rs. 60 for each trip. That's a total of Rs. 200 for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gautham Gambhir
Report
Copy

Fastag pasted but Pay cash double charge

Address:Anna nagar

I m crossing Maduravayol toll gate in[protected] fastag also pasted on screen but toll persons require cash of double charge. I am followed Government Norms but help full ness time waste in toll gate many arrungement. Please necessary action needfull problem solution fastag and toll gate. Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naved_Khan786
Report
Copy

Deducted extra money

I have traveled within 2 times though a same toll plaza in same day
But I recieved message from toll plaza after 12 AM and money got deducted for single single journey twice instead of round tickets

I am attaching the screenshot
Please refund my money...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir, on 9th March 2021 vehicle no AP07TT0716 at Paid Rs. 235.0 FASTag toll fare for vehicle reg. no AP07TT0716 at Kananakatte on on 09 Mar 2021, 04:01 PM. Toll txn Id: [protected]. Updated Paytm Bal: Paytm Wallet- Rs 1983“” but the vehicle was not passed. & on same day...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear sir,
I am complaining here about illegal toll booth set up just before rsrdc toll plazas in rajasthan. I am sure you will not take any action regarding this because you don't have any mean to public. Various complains regarding this have been lodged before by several persons but no action has been taken. We, the customers of NHAI, are looted by illegally these toll booths. There is lots of to write but I just want to say please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir I Dr.Vamshi krishna from state of Telangana bringing to your notice that unnecessarily collection of challans by state police on national highway showing that your vehicle crossed speed limits without any sign board showing of speed limits at violation site. This is very painful for me that my daily earnings are being looted in the form of challans without committing any mistakes. Sir please do look into the matter and I hope justice...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjan Borboruah
Report
Copy

Complaint against drainage system

Dear Sir,
With due to humble submission, I am a local people of Jyoti nagar area near NEIST, Jorhat, Assam beg to inform you that the construction companies of National highway at our said area has not provide the drainage system for flow water from the drain which they have construction. They have closed all the drainage system which are flow the water from the Jyoti nagar area to bhatemora gate, and if they have not open the said...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tejpal Gocher
from KOTA, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Debited toll for local Registration vec

Paid Rs 65.0 toll for RJ20CC7607 at Kota Bypass on 16 Apr 2021, 01:19 PM. TxnId: 851618561559747620138P.Updated Paytm Bal: Paytm Wallet- Rs 427...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Toll name- Paschim madati toll plaza Add- Darjeeling district, near Siliguri, West Bengal.

Axale passing given by govt.is not complying at (paschim madati toll plaza). I have underloading vehicle and also I carry raw vegetables o[censored]nder load that weight 31 ton.and govt. Gives us offers above extra 5% for diesel and extra things. But toll plaza not obeyed this passing. Others toll obeyed this passing.But this only one toll want fine for overloading and show Dadagiri.plzzz do something as soon as possible.

Mob-[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy