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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 180

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A
Alakshendra Singh Chauhan
May 2, 2021
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Toll plaza has charged and refused to give receipt

Address:2/2/697 HIG Colony, Nehru Nagar, Rewa (MP)

While crossing the toll plaza my tag amount was low the toll person told me to pays Rs. 70. I asked him that I will recharge my tag and pay, my vehcile is registered with that toll for local vehicle, but he told me that will scan it only after 30 minutes. And ask me to pay Rs 35 but without recipt. When I said why u will not give reciept he started abusing and threatend me. I got scared and paid Rs 35 and they have not given any recipt to...
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V
Viswesuwara Nathan Ssk
May 1, 2021
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Hdfc fastag issue with server down

On 29 April 2021, I traveled from Chennai to Madurai. I had inr 1000+ in hdfc fastag wallet but then on each toll gate I was told no balance and I ended up paying twice the toll amount. On calling hdfc fastag customer care, i was asked to wait for 5 to 10 min as the server were down but then nothing changed. Finally i ended by paying extra inr 700+. I raised complaint with them and today 1 May 2021, I do see some more debit in my wallet stating...
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R
R.N.Gupta
Apr 30, 2021
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Nhai bonds

I applied for 200 nhai bonds on 12th April 2021.The amount of Rs.2000000/- has been cleared my a/c but I did not get any information about issue of bonds. Pl. look into it & issue the same.- Ram Naresh Gupta. 17-E-315. Vasundhara, Ghziabad. My pan no.is AGGPG9899P....
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P
Pradk70
Apr 30, 2021
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Toll deducted io extra

My car no is RJ 19UA 6728
Date[protected]
Transection no FT[protected]
Charges 65 rupees inted of 15rupees
My car registered for local monthly pass

Please look in this matter
Thnx...
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The road not completed but toll charges are charged full amount, there is no road at 2 places, just stones are there on road and one more place the bridge is not completed and almost 2 km using small service road, but they are collecting full charge, again within 2 months charges are increased. This is not fair and not at all fair....
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Toll charges are increased from 90 rupees to 100 rupees and the road also under repairing, almost 5 to 10 km road is using service road instead of main road and charged toll charges as usual, this is not fair not at all fair.
Route is from Hyderabad to warangal, toll plaza name Gudur....
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Natraj Venkat Krishnan
Apr 29, 2021
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Noise, High Decibel noise on EE Highway Road, Mumbai.

Address:Sion Chunabhatti, Ashok Nagar,Mumbai 400022

Hi
I am a Resident of Mumbai, Skin Chunabhatti, Eastern Express Highway, opp Priyadarshini, Sion Chunabhatti, Mumbai 400022.

Our House location is abutting EE Highway. There is a bridge which comes from Anik depot, Truck Terminus, BPT, etc. Containers, Fully loaded trucks, containers, Oil tankers etc ply every second.

This road and bridge is in pathetic condition and repaired with cement paver blocks....
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G
Ganesh6344
Apr 29, 2021
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Toll charges on lockdown period

On 28.04.2021 I travelled to KIAL airport in my car no. KA53MD 6344. Due to lock down the flyover was closed and I was forced to travel in the service road up to the toll gate. Inspire of that I was charged full toll fee of Rs95 from my fast tag account.
I request you to take necessary action.
Regards,
Ganesh Prasad K...
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Address:Shelgi Bridge, Solapur (Maharashtra) - 413006

मै प्रमोद पांडुरंग बावधनकर और विद्या नगर शेळगी, सोलापूर – 413002 (महाराष्ट्र) मे रहने वाले रहिवासी की तराफ से आपसे ये अर्जी कर रहा हूं की मै जहां रहता हूं वहां थोडी दूरी से पुणे-हैदराबाद...
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M
Midhun164
Apr 28, 2021
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Fastag duplication

Address:[email protected]

Hi,
I have purchased fasttag from paytm on 16/feb/2021 for my father in law's vehicle with vehicle number KL 33 K 638. Yesterday i received two SMS as shown below
"Paid Rs 60.0 toll for KL33K638 at Athur on 26 Apr 2021, 07:12 AM. TxnId:[protected]fP.Updated Paytm Bal: Toll Wallet- Rs 190"

"Paid Rs 45.0 toll for KL33K638 at Pondicherry Tindivanam on 26 Apr 2021, 06:31 AM. TxnId: 0177001E[protected].Updated...
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Address:26 Aanand Nagar nakane road Deopur Dhule

My Car ( MH 06 AZ 2021) travel from malegaon towards dhule . At laling toll plaza at lane no. 1 they stopped it by telling that tag is black listed. Actually my fast balance is more than 1000 rupees. These problem accure at 9:45 PM on 27 april 2021. I really need a help for on topic...
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I
ImproveRoads
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NH50 road humps are not visible during night

Hello Team,

We have quite a good number of road humps as we travel from hospet towards bijapur.

Road humps are not having any indicators, as well it does not good lights.

It would be good if we can fix and monitor it time to time as road humps can cause accidents.

Thank You
Veeresh G B...
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S
Sajeet Samuel
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Fastag purchase idfc

Website:onlinefastag.store/index.php

I had purchased Fastag online on 8 April 2021 by paying Rs.1199 from the following site:
https://onlinefastag.store/index.php

I received the courier with details:
FASTAG N0:[protected]
COURIER N0:- EM[protected]IN

But the Fastag balance credited was only Rs.100
Out of Rs.1200 paid, IDFC Bank has not given proper explanation on the split up.

Further IDFC didn't...
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Toll deducted for return journey though paid toll by cash.
Customer ID:[protected]...
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S
Suresh LOKARE
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Double payment cash and fastag also

Address:I am located in dighi pune and toll location is mumbai

I have done cash payment on Mumbai talegaon toll plaza and 10 min fastag money also detected 203 Rs I have proof of receipt my registration number is [protected] Suresh lokare...
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A
anindya12345
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No Fast Tag Lane

Address:Madanpur Toll Plaza

The toll plaza don’t have fast tag lanes. Then what’s the benefit of having a fast attached to my car if i have to wait for 5-10 mins in the queue. The main motive of implementing fast tag so that there can be a hazel free movement in the toll booths. If the same is not fulfilled and the vehicles have to wait as it was earlier and there will no benefits of have fast tag...
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A
Arif89
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Extra money charged

Address:Lachiwala toll plaza uttarkand dehradun

I want to inform you that on 23rd May I crossed lachiwala with my vechile no Uk07BR 5050 toll plaza, they asked my father that fastag balance is not recharge and charge double Rs 170 rs but from fastag paytm money deducted. 85 so please request to refund money....
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Address:NH 503 NEAR KANGRA BYPASS

Me as a resident of district kangra and an aware citizen of this country want to complain about the negligence of the government of the state as well as center about the broken road and too much dig holes on the national highway 503 near kangra Bypass. It has been nearly 4 years, the road has not been mended neither by state authorities nor by the local government bodies of the state or the district. No one took a step to do the right thing....
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S
sundarasaba
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Excess of Toll charge

Hi sir/Mada,

Today have been charged round trip toll charges which I was using single trip between Kovalam to Mahabalipuram (Mamallapuram). This was not first time for me. My car reg number TN11E9816. have been crossed at Kovalam around 17 hrs where I touched my single trip around 17: 35 hrs at Mahabalipuram. But I was charged round trip amount of 59.
Can you please investigate this issue and inform them to settle my...
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Dear Sir/Madam
I have closed my FASTAG with SBI but Bank is not refunding deposit and balance amount. After number of emails and customer care contact, they didn’t reply to my mail. Please look into the matter....
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