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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 183

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T
Tejpal Gocher
from KOTA, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Debited toll for local Registration vec

Paid Rs 65.0 toll for RJ20CC7607 at Kota Bypass on 16 Apr 2021, 01:19 PM. TxnId: 851618561559747620138P.Updated Paytm Bal: Paytm Wallet- Rs 427...
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Address:Toll name- Paschim madati toll plaza Add- Darjeeling district, near Siliguri, West Bengal.

Axale passing given by govt.is not complying at (paschim madati toll plaza). I have underloading vehicle and also I carry raw vegetables o[censored]nder load that weight 31 ton.and govt. Gives us offers above extra 5% for diesel and extra things. But toll plaza not obeyed this passing. Others toll obeyed this passing.But this only one toll want fine for overloading and show Dadagiri.plzzz do something as soon as possible.

Mob-[protected]...
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C
Chandra Shekhar@
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Wrongful deduction from fastag

I crossed Didar Ganj Patna toll plaza on my car no MH15BD0348 on 16 Apr 21 through exempted/ cash lane. How ever money has been deducted from my fastag walle. Please refund the amount....
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Address:Bokaro steel city, jharkhand

While traveling on 04.04.2021, i crossed toll Tand balidih toll plaza (at 16.770 km) section : chas-ramgadh, NH - 23 where they said tag is not working or scanning you have to pay in cash. I have paid the double amount in cash and later i also can see in my paytm the amount was deducted for the same. I have been cheated and the toll amount is been take twice from me. Except immediate action on this regard and kindly refund the amount paid...
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Hello last evening while crossing kumbulam toll plaza kerala, i was charged with 80 rs for non fastag charge, while i had fastag and 180 rs as balance they were reluctant to cut from the balance and insisted to pay cash, morning when i passed they had deducted 40 rs, and in evening they argued to pay cash as i was low on balance .had 180 rs balance. Even then they charged me with 80 saying non fastag as reason...
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R
rakeshinder singh
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Extra charges taken by fastag

Today My vehicle Number Crossed Ghanghri barrier and fastag deducted Rupees 105/ at around 11 am on 15 April 2021.
On returning at around 5 pm on 15 April 2021 same amount again was deducted that is Rupee 105/ this is not okay.
Please check and see....
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Address:vapi

Today i have recd information for Toll charges deduction of Rs40 at Bharudi toll plaza on 13.04.21 actually i am in Vapi and not crossed any toll plaza in last three days my Vehicle no is GJ 15 AD 6330

Please check how this happened and arrange to refund the same,...
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D
Drascald
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Deducting excess toll

Address:Bhamb raja toll naka, Yavatmal, Maharashtra

Hello
I have complaint regarding excess toll charges of fast tag .
On the board it's written 90 Rs. For one go but they charge 95 Rs. On fast tag.

Please help with this issue...
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Address:b t kawade road. Ghorpadi. Pune

I, Pradip Ambekar, deposited 22 Lakhs for 220 bonds on 24 March 2021 from my Hdfc bank savings acct.
This has been withdrawn from my acct, towards NHAI by cheque number 196260.
I do not have a demat acct and hence, opted for physical certificate.
As yet, I have not received any acknowledgement or any certificate on my postal address.
My mobile is [protected].
Kindly guide me how to proceed.
Thanks...
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R
Rateshgn
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Toll deducted for non travel

I got Rs 90 deducted for a travel that I did not undertake. I live in Trivandrum, Kerala but a toll of Rs 90 was deducted on 15 April morning at 5.52 AM in Palsit Toll Plaza, West Bengal, which is incredible, to say the least. My car registration number is KL01BJ5244. I have uploaded transaction report from paytm, through which I had bought the fasttag. That has all the relevant details of the transaction. Please take steps to refund the...
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While crossing the toll plaza at Didarganj Patna, on 14.04.2021 at 12:00 hrs, staffs did not allow my vehicle to pass, citing low balance and charged Rs230/- cash in place of Rs115/-. The screenshot of my Paytm wallet balance and the receipt are being attached. I would like to know why this happened? Or if this happened wrong, the rest amount may be credited to my wallet with suitable action against defaulter wether it is staffs of Paytm....
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N
Nihal Singh Nehra
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Mismanagement at toll

Address:Jewar toll, Yamuna expressway

Sir myself today morning cross jewar toll
On Yamuna expressway
Pls find attachments
Authorities has to take a look of mismanagement...
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A
Abdulsaleem Aboobacker
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Mobile changed

Address:Abdul Saleem thottiyil house po SANKARAMANGALAM Pattambi

Dear ...,

I do own a Maruthi Beleno car with Chasis number MBHEWB22SKC269563 and registration number KL52Q0144 from 19th August 2019. The FASTAG which was received along with the vehicle, with registered mobile number of[protected], is not working. Unfortunately I don't have the referred mobile number and now we are facing problem in changing the mobile number or cancelling the already attached FASTAG.

Request...
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J
Jaydipt
from Pune, Maharashtra
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Fastag is blacklisted and no step taken since more than week

My fastag is Blacklisted by NHAI and it's been deactivated by Airtel payment bank.
No one is taking step towards resolving it.
NHAI complaint number: 3563392....
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An amount of Rs. 240 wrongly debited from my fastag on 12.04.2021. Kindly refund the amount....
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P
pk173476
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Fastag not issued

Dear sir mam. As per your notification fastag is cumpulsory for crossing at toll. I have applied for fastag on 16.03.2021 from axis bank online. I had paid the amount for fastag but till now fastag is not delivered to me. I have call many times to axis bank but they are not giving me solution. They are telling do the mail I have mail several times but they are not give me solution They are telling wait for fasttag. And here I am paying double...
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Address:Pithadiya toll plaza

My car no gj15ch1142 hai aur me valsad gujrat me rahata hu 13.4.2021 ko me mere ghar par hi tha phir bhi mere fast tag se 40 rupis cut ho gaya.Mere mobile pe msg aya pithadiya toll plaza woh toh mere ghar se 500km dur hai aur me waha gaya bhi aur maine dekha bhi nahi hai toh kya fraud karne ka naya tarika hai plz give my money back
my mobile number.[protected]...
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A
Amit47
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Delay in crossing plaza

It took 12 minutes form me to cross Badauri toll plaza.

A half kilometer line of vehicle in every gate

What was delay ?
What is the purpose of Fast tag if the delay is still there

Vehicle no UP78DX0239...
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On[protected] i cross vavadi tall plaja at godhra my fast tag is notworking than i check my fast fag is block automatic than fino companny charge me 115 rs for unblock fast tag. why i pay 115 rs for unblock fast tag its working well anf automatic unblock
in attachment you see 115 on[protected] charge at 7.24 a.m than 120 rs for toll at 7.34 a.m toll charge is ok but why 115 rs is cut...
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Address:Before Maksi 6km between|en Shajapur and Maksin maksi

Yesterday 13.04.21around 7:45 pm at toll plaza Rojwas near Maksi (6km)between Shajapur and maksi.double amount debited by toll for my car instead of rs 60 double rs 120 charged which came to know after some times when msg came.This is wrong by toll booth n done deliberately.kindly investigate, return my excess amount and suitable penalty must be imposed to toll booth so that such type of practices can be stopped...
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