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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 184

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R
rekhrajmeena
Apr 19, 2021
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Address: III/336, Govt. Quarters , Pratap nagar Udaipur Rajasthan

I travelled on 15 April 2021 and crossed toll plaza at Narayan pura between Udaipur and Chittorgarh. I travelled by car RJ27CG9589, for which the toll rates are 75/- whereas they have deducted Rs. 120.
The details of toll deduction are hereby attached in the following screenshot.
Looking forward.
Dr. Rekhraj Meena
[protected]
+1 photos
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    Ajit Vaishnav
    Apr 19, 2021
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    Address: Ballabgarh Railway bridge , Near JCB company , Dist. Faridabad ,Haryana pon code 121004

    Heavy traffic due to devider broken by peoples for road crossing, many causes for accidents and heavy traffic in highway

    Everyday job person late due to illegal way of road crossing

    There should be action on that peoples who broke the devider railing ( gril)

    And should be heavy fine

    Few days before I had a accident due to that

    Plz. Do something

    Ajit vaishnav
    Pin. Code 121004
    +1 photos
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      Ajit Vaishnav
      Apr 19, 2021
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      Address: Railway crossing pull Ballabgarh, Dist. Faridabad , Haryana, Indian pin code 121004

      Heavy traffic due to devider broken by peoples for road crossing, many causes for accidents and heavy traffic in highway

      Everyday job person late due to illegal way of road crossing

      There should be action on that peoples who broke the devider railing ( gril)

      And should be heavy fine

      Few days before I had a accident due to that

      Plz. Do something

      Ajit vaishnav
      Pin. Code 121004
      +1 photos
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        श
        शिवराज देशपांडे
        Apr 18, 2021
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        When my vehicle MH-10-CX-6424 passed through Khed-Shivapur toll plaza on April 13th, 2021. Initially INR 100 were deducted at Lane 08 of Khed-Shivapur toll plaza near Pune, Maharashtra.
        Later Excess amount INR 50 was deducted at Lane 15 of same toll plaza through linked paytm account.

        Please refer attached snapshot and kindly refund excess amount INR 50 to my paytm account.
        +1 photos
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          R
          ronkini
          from Raipur, Chhattisgarh
          Apr 18, 2021
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          Address: Mangaiwar ,Highway ,Chittor-Udaipur highway.

          Dear Sir
          I am kailash Chahande residing in Udaipur Rajsthan, I travelled Chittorgarh to Udaipur on 17.4.21 and pass through Narayan toll plaza Mangalwar at 12: 36 hrs via my vehicle MP43CA4116( Car) they deduct Rs 120 inplace of Rs 75 as single pass with the TXID:[protected].

          Request to resolve the issue.
          with thanks
          k Chahande
          [protected]
          +1 photos
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            A
            arjun wakale
            Apr 18, 2021
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            Address: At, hatnur tq kannad dist aurangabad

            मासिक pass चे पैसे कॅश घेतले जातात तर fast टॅग कशासाठी त्या मधून ही पास ची रक्कम कमी करून activit केली जाऊ शकते
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              A
              anoopmalav
              Apr 18, 2021
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              Simliya Toll Plaza in Rajasthan on NH-27 between Kota and Baran district tries to collect toll in cash most of the time citing problem with Fastag receiver.
              I have travelled from Delhi to Baran multiple times on various national highways but rarely faced an issue with Fastag on other toll Plaza. But at Simliya Toll Plaza it doesn't work more than 70% of the time not just for me but for others as well.
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                A
                AnilKumar.
                Apr 18, 2021
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                Address: Delhi

                Fast tag se B paisa Kat liya
                Or toll B double le luya
                +2 photos
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                  S
                  shashi ray
                  from Mumbai, Maharashtra
                  Apr 18, 2021
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                  Address: Maithi, muzaffarpur

                  Hi,
                  Today i had passed Maithi (Muzaffarpur)Bihar tolltax then 120 rupees deducted from my fasttag account why??
                  Deduction detail:-
                  Paid Rs 120.0 toll for BR06PD6822 at Maithi on 18 Apr 2021, 12:56 PM. TxnId: 791618730891459380698P
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                    A
                    Ashwaniagg
                    Apr 18, 2021
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                    Sir,

                    this is to bring to your kind notice that dehradun to chandigarh four/eight lane highway is pending since long time.Traffic is too much on this present two lane highway.Lot of accidents are happening as the present road is not proper to handle such heavy traffic.
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                      J
                      joseph124
                      Apr 18, 2021
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                      NH66 between udupi district and dakshin kannada district in karnataka has a toll plaza located at Hejamady. The 2nd toll plaza is located at Surathkal, NITK. The total distance between the 2 toll plaza is 11.3km to be precise. As per the rules no two toll plaza's should function within 60km range. The toll plaza at Hejamady collects Rs.40 for each trip. The Surathkal toll plaza collects Rs. 60 for each trip. That's a total of Rs. 200 for a round trip. The toll plaza at Surathkal should be closed.
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                        G
                        Gautham Gambhir
                        Apr 18, 2021
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                        Address: Anna nagar

                        I m crossing Maduravayol toll gate in[protected] fastag also pasted on screen but toll persons require cash of double charge. I am followed Government Norms but help full ness time waste in toll gate many arrungement. Please necessary action needfull problem solution fastag and toll gate. Thank you
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                          Naved_Khan786
                          Apr 18, 2021
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                          I have traveled within 2 times though a same toll plaza in same day
                          But I recieved message from toll plaza after 12 AM and money got deducted for single single journey twice instead of round tickets

                          I am attaching the screenshot
                          Please refund my money
                          +2 photos
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                            A
                            APPA RAO KARNAM
                            Apr 17, 2021
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                            Sir, on 9th March 2021 vehicle no AP07TT0716 at Paid Rs. 235.0 FASTag toll fare for vehicle reg. no AP07TT0716 at Kananakatte on on 09 Mar 2021, 04:01 PM. Toll txn Id: [protected]. Updated Paytm Bal: Paytm Wallet- Rs 1983“” but the vehicle was not passed. & on same day
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                              Shubhash Sharma
                              Apr 17, 2021
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                              Dear sir,
                              I am complaining here about illegal toll booth set up just before rsrdc toll plazas in rajasthan. I am sure you will not take any action regarding this because you don't have any mean to public. Various complains regarding this have been lodged before by several persons but no action has been taken. We, the customers of NHAI, are looted by illegally these toll booths. There is lots of to write but I just want to say please take action regarding this and provide ethical services.
                              At gazhipur near mahwa in Dausa district (Raj.) One of the toll booth which was setup illegally.
                              Thank you
                              A harrassed person
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                                V
                                vamshi krishna vamshi
                                Apr 17, 2021
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                                Sir I Dr.Vamshi krishna from state of Telangana bringing to your notice that unnecessarily collection of challans by state police on national highway showing that your vehicle crossed speed limits without any sign board showing of speed limits at violation site. This is very painful for me that my daily earnings are being looted in the form of challans without committing any mistakes. Sir please do look into the matter and I hope justice will be done by you
                                Thanking you.
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                                  A
                                  Anjan Borboruah
                                  Apr 17, 2021
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                                  Dear Sir,
                                  With due to humble submission, I am a local people of Jyoti nagar area near NEIST, Jorhat, Assam beg to inform you that the construction companies of National highway at our said area has not provide the drainage system for flow water from the drain which they have construction. They have closed all the drainage system which are flow the water from the Jyoti nagar area to bhatemora gate, and if they have not open the said drain then the people of Jyoti nagar area, and the village of Gandhia Gaon will be going under water during the rainy season. So I request you kindly step in this regard for opening the drainage system at the said area.
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                                    T
                                    Tejpal Gocher
                                    from KOTA, Uttar Pradesh
                                    Apr 16, 2021
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                                    Resolved

                                    Paid Rs 65.0 toll for RJ20CC7607 at Kota Bypass on 16 Apr 2021, 01:19 PM. TxnId: 851618561559747620138P.Updated Paytm Bal: Paytm Wallet- Rs 427
                                    Apr 16, 2021
                                    Complaint marked as Resolved 
                                    Paid Rs 65.0 toll for RJ20CC7607 at Kota Bypass on 16 Apr 2021, 01:19 PM. TxnId: 851618561559747620138P.Updated Paytm Bal: Paytm Wallet- Rs 427 My mob 9214948255
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                                      paul@2756
                                      Apr 16, 2021
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                                      Address: Toll name- Paschim madati toll plaza Add- Darjeeling district, near Siliguri, West Bengal.

                                      Axale passing given by govt.is not complying at (paschim madati toll plaza). I have underloading vehicle and also I carry raw vegetables o[censored]nder load that weight 31 ton.and govt. Gives us offers above extra 5% for diesel and extra things. But toll plaza not obeyed this passing. Others toll obeyed this passing.But this only one toll want fine for overloading and show Dadagiri.plzzz do something as soon as possible.

                                      Mob-[protected]
                                      +2 photos
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                                        Chandra Shekhar@
                                        Apr 16, 2021
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                                        I crossed Didar Ganj Patna toll plaza on my car no MH15BD0348 on 16 Apr 21 through exempted/ cash lane. How ever money has been deducted from my fastag walle. Please refund the amount.
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