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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Feb 16, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 185

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A
arjun wakale
Apr 18, 2021
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Address: At, hatnur tq kannad dist aurangabad

मासिक pass चे पैसे कॅश घेतले जातात तर fast टॅग कशासाठी त्या मधून ही पास ची रक्कम कमी करून activit केली जाऊ शकते
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    A
    anoopmalav
    Apr 18, 2021
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    Simliya Toll Plaza in Rajasthan on NH-27 between Kota and Baran district tries to collect toll in cash most of the time citing problem with Fastag receiver.
    I have travelled from Delhi to Baran multiple times on various national highways but rarely faced an issue with Fastag on other toll Plaza. But at Simliya Toll Plaza it doesn't work more than 70% of the time not just for me but for others as well.
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      A
      AnilKumar.
      Apr 18, 2021
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      Address: Delhi

      Fast tag se B paisa Kat liya
      Or toll B double le luya
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        S
        shashi ray
        from Mumbai, Maharashtra
        Apr 18, 2021
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        Address: Maithi, muzaffarpur

        Hi,
        Today i had passed Maithi (Muzaffarpur)Bihar tolltax then 120 rupees deducted from my fasttag account why??
        Deduction detail:-
        Paid Rs 120.0 toll for BR06PD6822 at Maithi on 18 Apr 2021, 12:56 PM. TxnId: 791618730891459380698P
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          A
          Ashwaniagg
          Apr 18, 2021
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          Sir,

          this is to bring to your kind notice that dehradun to chandigarh four/eight lane highway is pending since long time.Traffic is too much on this present two lane highway.Lot of accidents are happening as the present road is not proper to handle such heavy traffic.
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            J
            joseph124
            Apr 18, 2021
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            NH66 between udupi district and dakshin kannada district in karnataka has a toll plaza located at Hejamady. The 2nd toll plaza is located at Surathkal, NITK. The total distance between the 2 toll plaza is 11.3km to be precise. As per the rules no two toll plaza's should function within 60km range. The toll plaza at Hejamady collects Rs.40 for each trip. The Surathkal toll plaza collects Rs. 60 for each trip. That's a total of Rs. 200 for a round trip. The toll plaza at Surathkal should be closed.
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              G
              Gautham Gambhir
              Apr 18, 2021
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              Address: Anna nagar

              I m crossing Maduravayol toll gate in[protected] fastag also pasted on screen but toll persons require cash of double charge. I am followed Government Norms but help full ness time waste in toll gate many arrungement. Please necessary action needfull problem solution fastag and toll gate. Thank you
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                N
                Naved_Khan786
                Apr 18, 2021
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                I have traveled within 2 times though a same toll plaza in same day
                But I recieved message from toll plaza after 12 AM and money got deducted for single single journey twice instead of round tickets

                I am attaching the screenshot
                Please refund my money
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                  A
                  APPA RAO KARNAM
                  Apr 17, 2021
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                  Sir, on 9th March 2021 vehicle no AP07TT0716 at Paid Rs. 235.0 FASTag toll fare for vehicle reg. no AP07TT0716 at Kananakatte on on 09 Mar 2021, 04:01 PM. Toll txn Id: [protected]. Updated Paytm Bal: Paytm Wallet- Rs 1983“” but the vehicle was not passed. & on same day
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                    S
                    Shubhash Sharma
                    Apr 17, 2021
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                    Dear sir,
                    I am complaining here about illegal toll booth set up just before rsrdc toll plazas in rajasthan. I am sure you will not take any action regarding this because you don't have any mean to public. Various complains regarding this have been lodged before by several persons but no action has been taken. We, the customers of NHAI, are looted by illegally these toll booths. There is lots of to write but I just want to say please take action regarding this and provide ethical services.
                    At gazhipur near mahwa in Dausa district (Raj.) One of the toll booth which was setup illegally.
                    Thank you
                    A harrassed person
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                      V
                      vamshi krishna vamshi
                      Apr 17, 2021
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                      Sir I Dr.Vamshi krishna from state of Telangana bringing to your notice that unnecessarily collection of challans by state police on national highway showing that your vehicle crossed speed limits without any sign board showing of speed limits at violation site. This is very painful for me that my daily earnings are being looted in the form of challans without committing any mistakes. Sir please do look into the matter and I hope justice will be done by you
                      Thanking you.
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                        A
                        Anjan Borboruah
                        Apr 17, 2021
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                        Dear Sir,
                        With due to humble submission, I am a local people of Jyoti nagar area near NEIST, Jorhat, Assam beg to inform you that the construction companies of National highway at our said area has not provide the drainage system for flow water from the drain which they have construction. They have closed all the drainage system which are flow the water from the Jyoti nagar area to bhatemora gate, and if they have not open the said drain then the people of Jyoti nagar area, and the village of Gandhia Gaon will be going under water during the rainy season. So I request you kindly step in this regard for opening the drainage system at the said area.
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                          T
                          Tejpal Gocher
                          from KOTA, Uttar Pradesh
                          Apr 16, 2021
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                          Resolved

                          Paid Rs 65.0 toll for RJ20CC7607 at Kota Bypass on 16 Apr 2021, 01:19 PM. TxnId: 851618561559747620138P.Updated Paytm Bal: Paytm Wallet- Rs 427
                          Apr 16, 2021
                          Complaint marked as Resolved 
                          Paid Rs 65.0 toll for RJ20CC7607 at Kota Bypass on 16 Apr 2021, 01:19 PM. TxnId: 851618561559747620138P.Updated Paytm Bal: Paytm Wallet- Rs 427 My mob 9214948255
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                            paul@2756
                            Apr 16, 2021
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                            Address: Toll name- Paschim madati toll plaza Add- Darjeeling district, near Siliguri, West Bengal.

                            Axale passing given by govt.is not complying at (paschim madati toll plaza). I have underloading vehicle and also I carry raw vegetables o[censored]nder load that weight 31 ton.and govt. Gives us offers above extra 5% for diesel and extra things. But toll plaza not obeyed this passing. Others toll obeyed this passing.But this only one toll want fine for overloading and show Dadagiri.plzzz do something as soon as possible.

                            Mob-[protected]
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                              C
                              Chandra Shekhar@
                              Apr 16, 2021
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                              I crossed Didar Ganj Patna toll plaza on my car no MH15BD0348 on 16 Apr 21 through exempted/ cash lane. How ever money has been deducted from my fastag walle. Please refund the amount.
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                                mks21
                                Apr 16, 2021
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                                Address: Bokaro steel city, jharkhand

                                While traveling on 04.04.2021, i crossed toll Tand balidih toll plaza (at 16.770 km) section : chas-ramgadh, NH - 23 where they said tag is not working or scanning you have to pay in cash. I have paid the double amount in cash and later i also can see in my paytm the amount was deducted for the same. I have been cheated and the toll amount is been take twice from me. Except immediate action on this regard and kindly refund the amount paid by me in cash.
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                                  R
                                  Rakeshbala
                                  Apr 16, 2021
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                                  Hello last evening while crossing kumbulam toll plaza kerala, i was charged with 80 rs for non fastag charge, while i had fastag and 180 rs as balance they were reluctant to cut from the balance and insisted to pay cash, morning when i passed they had deducted 40 rs, and in evening they argued to pay cash as i was low on balance .had 180 rs balance. Even then they charged me with 80 saying non fastag as reason
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                                    rakeshinder singh
                                    Apr 15, 2021
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                                    Today My vehicle Number Crossed Ghanghri barrier and fastag deducted Rupees 105/ at around 11 am on 15 April 2021.
                                    On returning at around 5 pm on 15 April 2021 same amount again was deducted that is Rupee 105/ this is not okay.
                                    Please check and see.
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                                      K
                                      Kishor Burhade
                                      Apr 15, 2021
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                                      Address: vapi

                                      Today i have recd information for Toll charges deduction of Rs40 at Bharudi toll plaza on 13.04.21 actually i am in Vapi and not crossed any toll plaza in last three days my Vehicle no is GJ 15 AD 6330

                                      Please check how this happened and arrange to refund the same,
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                                        D
                                        Drascald
                                        Apr 15, 2021
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                                        Address: Bhamb raja toll naka, Yavatmal, Maharashtra

                                        Hello
                                        I have complaint regarding excess toll charges of fast tag .
                                        On the board it's written 90 Rs. For one go but they charge 95 Rs. On fast tag.

                                        Please help with this issue
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