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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
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+91 11 2509 3507
+91 11 2509 3514

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National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 185

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My vehicle no TN59BR0848
AMOUNT Rs.60 deducted from my account on 7/4/21from kozhinjipatti plaza . I didn't cross that toll on that particular day. But message came as amount deducted. Take necessary action...
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S
Satheeshbr
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Extra toll collected

Address:Chennai

Paid Rs 60.0 toll at Egatur on 09 Apr 2021, 09:01 PM. TxnId: 0000000000050314636523....
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J
Johnny00707
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Delaying

Address:Salem

I have applied my tag to consider it as local pass vehicle to be authorised, I have been waiting and not yet still completed! And what the ###, how are you guys going to get this problem and solve without knowing me!
### you, get lost.
It’s not fair you got my money!
One day would come you would suffer more than me and feel for it ! Get lost ###! ### ### ###...
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Address:Komalla toll plaza,hyderabad_warangal highway,telangana

Extra toll collected and fasttag also deducted....
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Address:Komalla tollplaza, waranga-hyderabad highway

At komalla tollplaza, warangal-Hyderabad highway, telangana, then taken cash as penality amount even after deducting fasttag amount at toll gate....
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Address:NRL TOWNSHIP, BEHAG-20, NUMULIGARH,Dist-Golaghat,Assam, 785699

This is to inform you that on 04/04/2021 I crossed Madanpur Toll Plaza gate, baihata chariali, kamrup (metro), Assam at 10:28 Am with my vehicle AS01BP2124 (Duster). They deducted Rs. 110.00 from my paytm wallet ( trans. Id-[protected]). I return on the same day at 7:41Pm and again they deducted Rs.60.00 from my wallet ( trans. Id-[protected]). So I request you kindly to take necessary action aginst the said toll plaza for deducting excess...
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Address:Osmannagar, Tahasil kandhar District Nanded, Maharashtra

Respected sir,
My name is Akash Isadkar. I am from Osmannagar tahasil Kandhar, district Nanded, Maharashtra. In my village national highway NH50 work is going on at initial stage. There are 125 homes near to this highway construction sites both sides. Approximately 500 people living in this area. I frequently requested to engineer and contractor to spread water over this and nearby area to stop dust pollution. But they are ignoring...
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yabez2005
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Complaint new

Address:Sivaya

We have travelled Delhi to Roorkee and Roorkee to Delhi on 03.4.21 but toll Tax charged same both the time Rs 85.
At Sivaya .
Same thing was happen with me on 24.12.20 please look into this matter and refund my excess fee that you have charged.

Liazley Roburt Ilias
[protected]...
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I am from surat,
And we usually use NH 8 to travel in North gujarat, whenever we pass our vehicle equipped with fastag from the toll plaza near kamrej,
You are deducting the money from our account,
Infact we have a local vehicle, GJ05 and as per rule, the local vehicles are excluded from paying the local toll plaza tax,

The system is such a foolish creation that you haven't added this feature to this,...
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Address:At-Salera, Po, Ta-Lunawada, Mahisagar

On 02 Apr 2021 at 6:17 PM I lost 105 rs toll for GJ217N6490 at Pithai Txnld:001001210421844016993.I did not visited this tall plaza on this date but i lost 105 rs at 6:17 PM.please geve me refund as soon as possible .I also attached screenshot of paytm bill message....
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I travelled on eastern peripheral expressway on 06 April 2021. I started by using EPE from kundli and the exit was near Baghpat/Khekhra toll plaza (exit 2 towards Delhi - Mavikala toll plaza). For this journey, I was charged 215 Rs. which is not even nearby to actual toll charges. In my opinion, this should have been between 30-50 Rs maximum.
Txn ID: FT[protected]
Car number: HR06 AH 0389

Please help me...
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N
Narpindersingh8009
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Regarding reinstate the Gap on NH 7

Dear Sir/Madam
I live in Rajpura city district Patiala. My concern is about national highway 7 . From Rajpura to Chandigarh, around 100 metres from Rajpura Gagan Chowk, there was a Gap on the road, which connected the Dhakansu Road with the highway. But from yesterday it is blocked by NHAI with no reason. A large population live there who have to face a huge inconvenience to go their city Rajpura. Next Gap on the road is around 3 KM...
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Wish to inform that the roads main highway and side roads are in very bad condition which cause major accidents as well as damaging the vehicles also.no maintenance work is performed by the nhai authorities.
The side roads are not even repaired from last 3 years.
If on paper the same were repaired the concerned authorities must be aware about the money goes in which pocket.
For covering 15 km distance from gurgoan to...
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I didn't have balance in my fastag so I paid my toll tax by cash but when I recharged my fastag account I found the same toll plaza have already deducted same toll amount from my fastag.

So please reimburse my extra deducted money....
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Nitish_hybrid
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Toll tax and On road price.

Why we need to pay toll tax when we pay on road price while purchasing a new vehicle, then what's the use of paying on road price....
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The NHAI Toll plaza at BAAP (20 Kms out of Phalodi towards Bikaner) deliberately troubles the serving soldiers transiting the toll plaza and unnecessary delays their travel. The exemption to serving defense soldiers needs to be extended by them on production of valid Identity card...
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Address:Aliyapur toll plaza sajeti thana,hamirpur Kanpur road 208001

They denied to issue a monthly pass for my commercial vehicle .I live in local and vehicle registered in same address but they said there is no monthly pass for commercial vehicles.how it can be when I'm living within 5 km ?it's unfair please see they always misbehaves when I personally cross the aliyapur toll plaza Kanpur hamirpur road...
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Rakeyshsonu
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Return journey toll cut

Address:Thandi khui jnk

I'm travelled on nh 44, I crossed thandi khui toll plaza at 7.21 am on 5april 2021 a toll of 70 was deducted from my fastag, I returned back on 6April 2021, and crossed same toll plaza at 7.17 a.m.again a toll of 70 was deducted, instead of 35 because I returned within 24 hrs .my vehicle no. is MA3EYD81S00168535. I'm from jnk plz do necessarily action and save common man from this loot....
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Following irregularities are found on the above mentioned toll plaza-
1. Unauthorized persons are charging rs. 200 /- extra for Installing Fastag on the cars.
2. They are illegally threatening and forcing the people on the road to purchase fastag from them. After asking why you are charge 200 /- then no replied by them
3. Using abusive words with the commutors.
Please take strict action against these anti social...
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Address:SANTHI NAGAR, N A D KOTHA ROAD, VISAKHAPATNAM

TollPlaza Showing My Fastag is Blocked at Nathavalasa Toll Plaza, Andhra Pradesh, Even Though Enough Money loaded in my Fastag

At Remaining Toll Plazas, it is showing normal and money is deducting from my Fastag.

Requested to resolve the issue of my Fastag Blocked only at Nathavalasa Toll Plaza, Vizianagaram Dist, Andhra Pradesh.

Fastag Customer ID: 12253204
ISSUED BY ICICI BANK...
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