National Highways Authority of India [NHAI] Complaints & Reviews

Sir
I have vehicle RJ27CJ2468 car.
I made journey from udaipur to ajmer on 30 march and returned on 4 april 2021.
I have purchased airtel payment fastag in nov 2020.I have paid many times toll by using this fastag. I felt problem that when i have enough money in wallet but fagtag show blacklisted due to low balance.
At toll person told me they are helpless.
On 4 april i complained at piplaz ajmer rajasthan...

Kindly let me know where I can lodge investor complaint...

Writing this to bring in you concern there is a fraud going on at Handia Toll Plaza this toll plaza work on entry exit system and when any one enter the toll plaza NAHI employer open the barricading and give go-ahead by saying we will charge you at exit and once we reach exit they ask for full some of money i.e. from starting to end point of road instead of charging based on entry on the road.
This happen with me couple of time and...

I recently travelled by car NO. TN 06 A 8866 through NH 205, S V Puram, Vadamalapet Toll Plaza (km 305-800) on 19th March and 3rd April 2021.

The road is not at all worth to drive having too many pot holes and damaged patches. At number of places, it was difficult to drive because of too big pot holes damaging the under body and chassis of cars.

Wondering how NHAI is allowing the contractor to run the Toll Plaza...

At Dahisar Toll plaza in mumbai, the toll collection agency has not installed a single automatic fasttag scanner. They are reading the fasttag manually using the handheld scanner, which takes more time, than cash payment. This defeats the main purpose of fasttag i.e. fast movement of vehicles.

Why are they not penalized for not installing automatic scanners, when we are being penalized for not installing fasttag.
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CAR ERTIGA : MH48Ak8909

Multiple issue has been raised for return discount not applied on this toll.

3/4 times the same issue has happend...

I have been working at Mahindra city for the past 2 years and staying at a rental house in Chengelpet and my residence is in Chennai (TN18), I have been using monthly pass for two years.

Suddenly today they stopped my monthly pass and argue that only TN19 registered vehicles are allowed for monthly pass.

My travel in NHAI is just 6km and I need to pay an amount closer to a liter petrol cost which is unfair.br...

We are common people...We are poor people, We went for Narmada Parikrama at 5th april 2021 at about16:02 PM, at Mohtara Toll Plaza, the toll plaza cash collecter took double payment for single journey for a tata sumo car for paying money through cash.We then and then called to 1033 tell him to show the written rule where it is written that if any passenger for a single journey paying money in cash not using FAST TAG like app then what is...

My fastag deactivated show in toll plaza...

I was taking my wife A.Sangeetha who has been nominated as Presiding Officer in Sangagiri assembly constituency in our car TN30BC 4144 today 5.4.21. At Vaiguntham/Sangagiri toll plaza though we shown her election appointment order, staff told they didn't receive any instruction about toll exemption for election duty staff today. The same toll plaza have provided toll exemption for the election training classes on 28.3.21 and 3.4.21. I argued...

We are going to our native place with family along with 6 month baby by a car having Registration No.MH43BU6121. We reached Patas Toll Plaza around 12. p.m. on[protected]. while paying toll we have shown them our ID’s, but they informed that it will not allowed. Then we asked them to scan the fashtag and remit the requisite amount for passing the toll. After scanning, they informed that the fashtag account was not having enough balance,...

I have got a message today dated 5th April'21, for toll plaza Chokkenahalli deduction of Rs, 20 deducted, which I have not used; vehicle no - KA05MN9123
TXN ID - FT[protected] time 11:10:50

please check and reverse the same;

regards,
MANIVAANNAN. R
Mobile +91.[protected]...

On dated 05.04.2021 I availed journey by LMV car UK08AS1144 on NH-334 Toll through Bahadarabaad toll plaza. Being a resident within 15 KM, this toll is free to me as per guidelines issued by that Toll.
I showed my adhaar card to concern person though she deducted Rs 85 from my AXIS fastag wallet.
Statement of WALLED ID [protected], copy of RC & Adhaar card are attached for your kind consideration.
Hence you are humbly...

My parents were traveling today from Puri to bhubaneswar on their car OR 02 BS 7897. On pipli toll plaza at 7 pm 4th April 2021, the collector does some tricks and says the fast tag doesn't have balance and charge them double money. My father who is a senior citizens, does know the technicalities of this and paid the money and informed me. When I check my wallet ID, it is active and it has 300 rupees and toll prize was only 115.
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On 31st March, 2021 when I had passed through the Bogalur toll plaza (Ramanathapuram district) in my vehicle (TN65AD7727) the toll fee was deducted under the Fastag option but the toll operator denied the toll fee deduction and demanded that I pay the toll fee in cash. Unaware of the toll fee being deducted from my account, I had paid the toll fee through cash to the operator. When I had confronted the operator later about the toll fee being...

I did not use my vehicle on 22 feb and 03 mar 2021 but rs. 145 and 155 has been deducted respectively by airtel payment app .Complaints file with airtel apyment bank on 26 feb reference no 8806361 and 8983997 but no refund has been made till date...

Respected Authority,
Namaste,
My name is Madhusudan Agrawal and I am from Chohtan, Distt: Barmer, Rajasthan.
I would like to draw your attention towards the condition of a Toll Plaza Name: Sinhaniya @114275 on NH 925.
This Toll Plaza covers the section from KM 80 to KM 136.520. This Plaza do not have Fastag option for vehicles. Still we have to stop to pay our toll. One side Central Govt has made Compulsory...

Today I went to ghy from mangaldai crossing the Madanpur tool plaza. when i entered they collected ₹ 105/ from my fast tag account. when i come back from ghy again they collected ₹=60/. Why they deduted two times. I paid ₹165. let me know what is the actual tax should paid by me at tool plaza. my vehicle no. is AS 01EF2223...

We are having main road and and earlier it is connected with the colony. Now, the national highway is in progress or under construction and by doing this it is disconnecting the colony from the from Main Road. Alternatively provided Road is very narrow and having traffic moment issues. This highway is connecting Udaipur Pindwara highway to Ahmedabad bypass.

location is Zinc Complex, Darbari village Udaipur district, Rajasthan...

Ghoti toll plaza has taken double amount 220 rs due to insufficient balance fastag ...but I have recharged in my fastag but he said to me machine not worked ...plz take action...