National Highways Authority of India [NHAI] Complaints & Reviews

Sir, I have been travelling from Ajmer to Delhi Via My Car with registration number RJ01CD5519 on reaching Manesar Gurgram Toll I have been told that my fast tag card is Black listed and I have been charged double of Toll and after few second crossing toll, I have got message of deducting Toll from my fast tag too.
After approaching Toll Plaza they have declined to repay my cash toll paid and same in case of Fast Tag my bank declined to listen my query and ask me to approach toll plaza.

So kindly provide me solution for this...

Dear Customer, Your FasTag Account has been debited Rs.65 for transaction
for Vehicle RJ01CD5519 at Toll Manesar Toll Plaza on[protected]T16:13:43. Balance amount in the Account is Rs.602. Call toll free number [protected] for any dispute.

I have passed through Sirpur Toll Plaza by vehicle no. MP04CW2082 Mid night of 5th March2021. During passing the Sirpur toll Plaza has deducted 3 time toll amount Rs. 105 each time. the details as

1. Toll Transaction ID 771614968227780936299P dated 5/3/21 time 11:47pm Lane 7 Rs. 105

2. Toll Transaction ID 771614969557959270469P dated 6/3/21 time 12:09pm Lane 7 Rs. 105

3. Toll Transaction 771614972367153095879P dated 6/3/21 time 12:56pm Lane 8 Rs. 105

Kindly do the refund of Rs. 210.
Thanks

My car not even go out of ahmedabad. HoW pithai toll plaza diducted ammount of 415INR From my account please describe..

Krupalu purohit
[protected]

Dear sir my self priyal shethand my 1 wheel excel truck goes from kheda toll naka and return from there but every time they charge double cut from my tag my vehicle no is MC217FRC09F184034
SO CHECK the system why they charge double

We were at LUHARLI TOLL PLAZA near Sikandrapad on23rd March 2021. The LUHARI TOLL PLAZA official was charging money to a car before us, even though it was supposed to be a FAST TAG service. After waiting for 15 mins we asked what happened from the person on the window. He told us "wait karna padega, kya karloge". Then we politely asked to file a complaint and then he again refused and misbehaved. When we told him to call the police, he said he is not scared and we can do whatever we want to "karlo jo karna hai" "100 kya 200 number call karoge toh nhi wait karvaunga". We kept insisting and asked for his ID card. Surprisingly, he did not have any ID card and therefore we figured out he was not a govt. offical working at a police toll booth. Then other officials surrounded the booth and the initial guy was no where to be found. After lots of arguments for about 20 mins, there were goons called who started to abuse us. One muscular man started to bang our car from back and continously abused our family and threatened to beat us up till the time we left the place of incident which was LUHARI TOLL PLAZA.

Car number: DL5CG2652
Time: 12:44:26 PM
Txn ID: FT[protected]

Recently toll road from Meerut to Muzaffarnagar is being repaired but repaired road is very rough and loud noises are coming inside the vehicle even after all doors & glasses closed. Interestingly Toll road from Muzaffarnagar to Roorkee which has been made recently is very smooth. It means Toll road from Meerut to Muzaffarnagar is not repaired as per norms and public is suffering.

Paid rs 65 till for DL10CH1324 at maneshar toll plaza on 23 mar 2021, 10.46am 001012103231047236922. and ticket no. [protected] booth no. 17 and operator no. s0342 23 mar, 10.46 am time rs 130 with paneity. operator has not written the vehicle no.

Hi Team,

The toll gate which is present near manali, chennai, Tamil Nadu doesn't have a service road for the local usage and how the vehicle can travel on daily basis. Its an government rule that all the tollgate should have a service road. If you can't provide a service road then please don't collect any money . Today I have faced the issue and wasted 15 mins in the toll gate. So requesting you to provide a service road till then don't collect amount from the local vehicle

Thanks

My village was blocked by nh2 in etawah tulsi nagar
Drainage system were not made
Compensation was not giving
Gali ko sadak s jodne ki yojna yaha fail h
PMGSY

My husband met with an accident on NH 65 at Tembhurni junction.There is no signal nor speedbreaker. An ST bus from Pune to solapur has to cross Tembhurni village which is right side of express highway. As there is no signal the ST bus crossed the highway intercepting car coming from Solapur to Pune causing accident. Frequent accidents (53nos ) takes place causing loss of life affecting family members.
Just placing a signal post or speed breakers can resolve the issue. Why are authorities not looking into the matter is not known.
Kindly do the needful please. Which will save lot of families from sorrow.

Dear sir,

Same charge deducted from my fastage within a day trip of same toll plaza named RAJADHOK.
TRIP DATE:[protected]
CROSSING TIME:- 8.10AM AND 5.37PM

My fastage provider bank of baroda clearified that the RAJADHOK toll plaza don't provide round trip

So plzzz sir resolved my issue
Vehicle no. RJ05CB8719
MOBILE NO. [protected]

On 18th & 20th March 2021 excess toll fee charged (Rs.105 in stead of Rs.55)at your Madanpor Toll Plaza from vehicle No.AS01DL7601 having sufficient balance in my NHAI Wallet. The Txn ID -891616058181737352899P & 891616210241901239099P.zMy Tag ID is-34161FA82026C81C0799A120. Pl.refund the excess amount charged in both the days to my NHAI Wallet.
Thanking you,
Regards
Owner of the vehicle--AS01DL7601reti

Dear Sir/Madam,
I am herewith bringing to your kind notice that, I am the owner of Wagon R MH 43 AL 0665 and traveled to Vashi on 17th March 2021 and paid to-and-fro toll for my journey (Rs 40+40)) at Vashi toll via Asix bank Fast tag (wallet [protected]). But on 18th March 2021 at around 4.27PM there was a 40 Rs deduction from my fast tag account for the same Vashi toll Naka. In factI haven't traveled to Vashi on that day.

I had also complained to Axis bank fast tag customer care service, they replied that it is NPCI excess Transaction.

I am herewith attaching an account summary, for your information.

I am herewith requesting you to look into the matter and credit the amount back to my account.

With regards, With regards,
Dr. Vishwanath R. Patil
Associate Professor,
Department of Chemistry,
University of Mumbai,
Santacruz (E), Mumbai - 400 098

From last one week i am unable to access my fastag wallet. Despite called more than 100 times to 1033 my complaint is still unattended. As we have purchased fastags for nearly 30 vehicles and we are unable to run our vehicles along national highways while on urgency we are paying double than the amount on toll plazas.

User ID: [protected]

As per NHAI website toll fees for Car at Pipili(Odisha) toll plaza is Rs 85/- up to 31.03.2021 vide NHAI revision of toll fees of Pipili toll plaza dtd. 25.03.2020

But Pipili Toll plaza collects Rs 115/-

1) What is the actual fees of Pipili Toll plaza.
2) If price is revised where can I find the revised letter/notification by NHAI.

Regards

SAMPAD

On 21.03.2021 at about 13.35 (approx.), i took a u-turn at the adjacent road of Mandir Toll Plaza but an amount of Rs. 50/- was deducted from ICICI Bank FASTag linked vehicle No. CG04HB5696. Kindly find the whereabouts and directions may be given for the refund of the same. Please find the attachments also.

At Banskopa toll plaza on 15-3-21 deduction from fastag was not done in spite of balance of Rs. 310 present in Fastag balance. The slip issued by toll plaza showed that Rs.140 taken instead of Rs.70 as NO FASTAG on vehicle. But when asked that fine is mistakenly being taken or not, it was informed that charges have increased. Vehicle no. WB02AJ8738 is regular on this route, so such incident is problematic if regularly occur. On 12th March proper deduction from Fastag was done at Banskopa but on 15th March same vehicle is being shown as NO FASTAG.

I was unable to use my fastag for car no. Mh12ke8611 at ircon-soma tollway pvt ltd., nh3 nhai toll plaza chandwad, ch. No. 261.720-379.878=118.158. Plaza 1 lane 4. I was told that my card is blacklisted, no balance, tag not connect to my car mh12ke8611. Different reasons were given when i escalated the issue / argued with them. My tag was active and balance rs. 1000/- finally i had to pay cash rs. 135/- to travel further. I am attaching herewith receipt 6415816 dt.[protected]:16:51 pm. Please confirm whether there is any issue with the company or tag issued to me. Fasttag issued by hdfcbank. Customer id[protected], wallet id [protected]. Balance rs. 1000/-

This is to state that the following is the particulars of the Fastag issued by Axis Bank and the dealer is online Fastag:-

FAST190221 – DS1448

Fast Tag ID:[protected]

Vehicle No. WB02AC9883

Chasis No.MA3EADEIS00448821

Mobile No. [protected]

However, when I am going to re-charge the same for the first time through Google Pay or any other apps, the firstag is not showing . Every time it is saying that it is not registered. I am herein forwarding the scan copy of the Fastag for your ready reference. The details of the organisation issued is stated below:-

Online Fastag

Address: S No.41/54/B5, Bungalow No.15

Kaustubh Bungalow, H A E Housing Society

Behind Yatri Hotel, Erandwane

Pune – 411038

Mobile No. +91 [protected]

I have crossed the Mavikala toll plaza on 21.03.2021 at 15:01 hrs. My fastag account is directly linked with my bank account.
On 22.03.2021 I received a message showing deduction of Rs 205 and Rs -68 as my fastag account because of which my account has been blocked.

My bank account has sufficient balance.
The rate of Mavikala toll for one side is only 160