National Highways Authority of India [NHAI] Complaints & Reviews

Dear sir

My car GJ-38-T-2954 is at home from last three days.
Yesterday (19/3/2021) late night I got massage from three toll plaza within half hour total 230/- rupees debited from my fastag. Details as below.

1. Pithai toll plaza 100/- rupees 11:20:28PM
Txn ID:- FT[protected]

2. Bhatwada toll plaza 70/- rupees 11:27:31PM
Txn ID:- FT[protected]

3. Vavdi...

Yesterday night i crossed Mathani toll at bhandara road for which toll tax was debited for amount Rs 55 at 21:23 pm.
I am still at bhandara and have not yet returned back however the return toll tax of Rs 25 has been debited from my fast tag at 23:15 pm.How can they debit return amount when i have not crossed the toll plaza.
This is a fraud done by the toll on plaza contractor..immediate action needs to taken

Ravi...

I have valid fastag with balance but still toll plaza members scan physical, which is in against govt rule as per nhai ....

There is no Fastag Machine available to collect the toll, still toll is being collected in cash on the MTH-BHA Toll Plaza km-14 (A-C ).
I have attached the receipt for more info....

On 14th March, I went to Alwar from Delhi and during the MCEPL toll around 12pm my fastag wasn't read properly and the toll booth guy told that I don't have enough balance in my fastag and so he charged double amount (130rs) in cash. As there was a queue of cars behind me I paid in cash and checked my balance just after crossing the toll and found that I had enough balance (400+) in my fastag.

I went back to that toll booth...

Lakhanpur Jammu charged (deducted ₹85 from fastag) for one side journey on 14 march 2021& on return with in 10hrs of same day again deducted ₹85 from fastag... The same thing happened to me on 19 March 2021..and return journey discount was given to me...screenshot attached

Now it requested to take action against the toll plaza and to compensate me accordingly...
THANKS...

Hi Team,

I was travelling back from Mumbai to Pune on 19 th march 2021 and my fast tag account was debited with 203/- on Khalapur Toll Plaza. After the amount was deducted i got the SMS regarding the same that the amount has been deducted from my fast tag account and the current balance is "-35/-" (SMS screen shot attached).
When i moved to Talegoan Toll plaza, the attended said that the current account balance is low...

Today I have travelled Agra express way by bike from Lucknow to First rest service area(80km) .I have taken token single journey they have charged 55 RS, and I was returning Lucknow the same days (after 3hours) at time of returned, I did not find any toll plaza on the way so the existing toll plaza, they have charged 145 RS(Challan fee) at time of exist.So I want to you say that this is the wrong challan taken by toll plaza. When I haven't...

I am Dr. Amit Paul and I have purchased Fastag for my car from this website (edxcts.com) in February 2021 and I still haven't received my fastag. They have taken my information and now not responding at all. My car registration no is MP04EA2030 and mobile no [protected]. I have paid Rs. 1605.00. Kindly help me. My email address is [protected]@iiserb.ac.in...

Beggars & transgenders are asking for money at Surat ( kameej) & Bharuch toll. If we don't give money, they are making scratches to our brand new cars... local toll operators are also encouraging them. They just made bug scratch to my brand new car Please do not allow them at toll....

Dated 14.06.2020 i was charged 95 rs for fastag saying my fastag not working. So i paid cash to toll plaza at miyagam karjan, gujarat on my way back home. I told him that day in morning my fastag amount deducted but still it did not scan in return and was charged 95 rs. After 1 hr or so i received sms that my fastag amount 50 was also deducted. I talked with toll plaza manager and he informed me to mail at fastag bank to do the needful and...

I have taken a fastag account on 06 Mar 2021 and yet to received a fastag.Am from Kozhikode and my car is at Kozhikode. Manesar Toll plaza has charged an amount of Rs 100/- to my account for Trip No.[protected] of 01Mar 2021at 07.14 amount was debited to my account on 10 Mar 2021.And again today the 19 Mar 2021 Manesar toll plaza has charged an amount of Rs 65/- towards trip No.[protected] of 19Mar 2021 at 04.02 hrs.please note that I have not...

Sir,
Fastag of said subject is black listed since long back, we have balance of Rs 400/- in the fastag wallet. We have registered complain on support number 1033 on 7th Jan 2021 and complain number is 2904744. Support team of NHAI has informed us on 1033 that our problem will be resolved within 45 days but fastag of vehicle MP 34 CA 4032 is still black listed. We don't know when these 45 day's will be over.

Kindly requested...

The Vashi toll naka at Navi Mumbai still operates cash lanes till today 19th March 2021. At fast tag lanes cash is still accepted and penalty is not charged. At the cash lanes, cars are forced to pay cash even if they have fast tags....

Please refer to toll plaza at PNC BNHPL Dohna TP-1, where on 11th March 2021, I was charged Rs 90 cash for my car, inspite of having a fastag. When I objected the person in charge said that we do not have a fast tag reading facility. The problem is he charged double the amount which is objectionable, while he should have charged only Rs 45/-. This way he is cheating all the commuters...

Yesterday I visited to Guna. I paid till Tax to Pagara Toll Plaza. I visited Guna & came back within 04 Hrs. My vehicle no is MP08CB 0918
Amount Rs 70 deducted from both sides.
It’s unfair. I paid rs 140 from both sides within four hours instead of rs 100.
Toll plaza should refund rs 40...

I were travelled at talegaon toll plaza on[protected] T 8.45 am. they have debit me by cash 270 Rs. cause of inactivate my fastag but I were also debit amount 203 Rs form my fastag account. how can i create my amount please suggest me. also you can mail me same suggestion on dattatraya.[protected]@gmail.com [protected]...

Dear Sir/Madam

The Return journey discount not received from Madapam Toll... Transaction ID: WEACCTTXN[protected]

Already ticket raised but not solved the issue....

Sir,
I am using my Maruti Suzuki Ciaz ZXi model car with registration TN69BA3931 since its purchase in January 2017. After implementation of Fastag by Government of India, I have purchased Fastag from SBI and is regularly using the same.. There was no complaint of excess deduction till March 2020 i.e.declaration of lock down due to COVID 19.. Due to travel restrictions, I have not travelled till Oct 2020. On 16.10.2020 i travelled...

It's about NEEMRANA toll plaza, on dated 27th Feb 2021 when i was reached on toll plaza the operator said to me my fast tag is black listed so he can't be allowed to cross the toll. I paid double the amount to toll gate operator 135x2=270 Rs. any crossed toll, for your reference toll slip attached. After that I tried to contact the toll free number but it was not connected, which may be a network issue. After reaching my destination, I tried...