National Highways Authority of India [NHAI] Complaints & Reviews

Today dt 21/03/21 I crossed Sivaya toll plaza Meerut at 8:17 AM and amount of rs 85 debited from my fast tagg. I was returned same dt 21/03/21 and crossed Sivaya toll plaza at 16:55 and amount of rs 85 again debited instead of rs 45 which un acceptable. Pls returned difference of amount in my fast tagg account to resolve the issue.
My vehicle number is UP15DH 3870 .

I crossed chhajarsi toll plaza at NH 9 today at 2:10:02 pm . Car number UP14 CU 1200. They deducted rs 125 from my fast tag and also took 250 from me in cash . They make fool. They girl standing in line number 18 was making fool. I am attaching the receipt I received upon making noise and also attaching the fast tag receipt.

Travel from Pune to Mumbai on 21-March-21. Vehicle no. MH14 GA 7922. Toll has been deducted from fastag and later collected in cash as well.

I have passed toll from Madukkarai to Neelambur L&T bye pass road, Vehicle Number TN10BB3706, Tag ID 40484785 from
12.48PM to 01.21PM. The actual toll is for full Rs.45/- only. But the amount deducted as double ie Rs.90/-
Transaction receipts are
20210320111212800110168
[protected]
Plaza Name
Madukkarai
Amount Paid
INR 17.0
Wallet Transaction ID Plaza Name
Pollachi Cochin Toll Plaza
Amount Paid
INR 0.0
20210320111212800110168
[protected]
Plaza Name
Trichy Cochin
Amount Paid
INR 45.0
20210320111212800110168
[protected]
Plaza Name
Trichy Salem
Amount Paid
INR 28.0
Wallet Transaction ID Plaza Name
Neelambur
Amount Paid
INR 0.0

You Paid Rs.70 at Bogalur of TN65AH0007 on 19/03/21 23:40:14. Avl Bal Rs.1187.20 Txn ID: FT[protected].

My vehicle park in my house .
They charge money in bogalur toll gate ramnad district.

Please find out who is the corrupted person.

SBI FASTag Acc ending with B4BA0 VRN: MBHEWB22SKJ356483 debited Rs.120 Toll Charges at Gamjal on 17-Mar-2021 06:43 AM Bal Rs.771

SBI FASTag Acc ending with B4BA0 VRN: MBHEWB22SKJ3 debited Rs.50 Toll Charges at Gamjal on 17-Mar-2021 06:43:54 AM Bal Rs.941

My vehicle Kia Sonet Number BR01FB6029 was passed through toll plaza named Sonho Toll Plaza, Muzaffarpur to Chapra. While passing on 20/03/2021 at 22:11 PM the plaza member collected Rs 70 (35+35) in cash with fine vide Ticket Number [protected], however Rs 35 has been deducted from my PAYTM Fastag vide Toll Txn ld 731616259295269820350P. Although paying toll charge through My fastag the toll staff collected toll charge in cash along with Non-Fastag Penalty.

I kindly request you to refund the penalty amount which I have paid in the toll plaza counter in cash of rupees 70.

Toll was deducted at Okhamadi toll plaza(In Gujarat) for Rs.60 whereas as per Gujarat government notification toll is free in Gujarat for private cars. My car No is GJ10DA3402 and trip number is[protected]. Kindly refund the amount.

In hejamadi there is a tollgate but in surathkal how can u make tool gate because it's distance is very less nearly 10 km how com that can be made and hejamadi toll the works are vey angry and they are not clearing problem but they create more problems verst tollgate in Mangalore the toll works are hitting the people with out any reason so remove the surathkal toolgate and keep correct people who is cam and helping nature people in hejamadi toolgate

While traveling on NH 3 (440.00 to 539.500)
at toll plaza Ghoti toll plaza (AT 455.485) the receipt given to me by operator abhiman was not valid as he didn't mention my car number, instead he entered "0000". The receipt of the same is uploaded below. Due to this I had to pay another toll of ₹110 at the end of expressway the receipt of which is uploaded below. So kindly arrange a refund of ₹110 to me

Respected sir my NHAI fastag was blacklisted and I gave complaint to remove from blacklist on December 2020 complaint No:"2764476".Till now they didn't remove from blacklist.And I paying additional charges at toll plazas..so please solve my problem as soon as possible thank you sir

I have fast tag in my car, but balance is negetive in my fast tag account, toll plaza collect double toll tax to me, please refund my money.

Sir/man please check fottage at 4pm to 4:20 pm on 19/03/2021The toll post was closed at 4pm reasoning failure of system, we waited long then after clearence the staff started removing stones & iron bars kept there which resulted in damage of my car because he was removing with feet & not utilising his hands.
On raising issue with staff member hilal ahmad he threatened & misbehaved and then going to managers the non local manager did the same & the head manager javed ahmad said go & make the complaint where ever you wish.
What I expect
1) the fast tags are in place, systems should work properly so that common man do not suffer
2) the toll post should use plastic barricades insted of stones& iron bars.
3) the staff behavior should be improved because they r workin like gang protecting each other insted of providing solution
Because one feels it not a toll post it works like an extortion place
Being a law abiding citizen I expect that I should feel safe in my country.

I am driving my car having no MH 12 KJ 2389, its a pune registration and inspite of this toll charges of Rs. 95/- are recovered vide Ref - [protected] on 20-Mar-2021.

Modila aani Gadkari la paise kadhay chi bhuk lagali aahe ka. toll plaza is a budhwar peth. bloody. Refund my money. Last time also amount debited and not refunded.
I expect refund today, otherwise i will give you both ghanerdya shivya.
Matherchyot INDIA
Middle class che paise ghen modi srimant honar aahe ka.

Hi, sir i m dalip kumar my vechile no. Is hr 10u 6168 and my registerd no. Is [protected]. I buy online purchase new fastag card with amazon and its not activate. My complain no. Is 3445790 its not resolved. Plesase refund my amount in account soon.

My vehicle Maruthi Swift Desire TN60AH0218 was passed through toll plaza named Valavanthankottai Plazaa Trichy Thanjavur Expressway Ltd. While passing on 20/03/2021 at 7:52 AM the plaza member told that my fastag is not having sufficient fund and asked us to pay the amount in cash along with Non-Fastag Penalty. The generated ticket number for the same is K4881997Z and charged rupees 130.

But within several minutes I have received a debited message from my fastag account. I kindly request you to refund the penalty amount which I have paid in the toll plaza counter in cash of rupees 130.

Dear sir

My car GJ-38-T-2954 is at home from last three days.
Yesterday (19/3/2021) late night I got massage from three toll plaza within half hour total 230/- rupees debited from my fastag. Details as below.

1. Pithai toll plaza 100/- rupees 11:20:28PM
Txn ID:- FT[protected]

2. Bhatwada toll plaza 70/- rupees 11:27:31PM
Txn ID:- FT[protected]

3. Vavdi toll plaza 55/- rupees 11:38:55PM
Txn ID:- FT[protected]

For farther reference photographs are in attachment
Kindly refund me as soon as possible.

Yesterday night i crossed Mathani toll at bhandara road for which toll tax was debited for amount Rs 55 at 21:23 pm.
I am still at bhandara and have not yet returned back however the return toll tax of Rs 25 has been debited from my fast tag at 23:15 pm.How can they debit return amount when i have not crossed the toll plaza.
This is a fraud done by the toll on plaza contractor..immediate action needs to taken

Ravi Tiwari
[protected]

I have valid fastag with balance but still toll plaza members scan physical, which is in against govt rule as per nhai .

There is no Fastag Machine available to collect the toll, still toll is being collected in cash on the MTH-BHA Toll Plaza km-14 (A-C ).
I have attached the receipt for more info.