National Highways Authority of India [NHAI] Complaints & Reviews

Dear sir,

In Madurai chittampatti toll plaza on 12 mar 21 evening 4:14pm even though I had balance in Paytm tag they forced me to give double single, I am helpless, even the toll plaza members are rude my ticket no:01056, kindly do necessarily action, my final decision is to move to court regarding this...

We have purchase Fastag[protected] from ICICI before six month but still not activated whenever we visit to toll they say our Vehicle is blacklisted. On complaining to ICICI they say there is no problem just visit to toll and ask to update for the serial number. On following with them they said there is problem from Airtel as we were having airtel fastag first, so on following with airtel after 3 months they send mail to us that it is cleared...

I am MOHAN omalur toll Salem, tamilnaadu state. I have submit my aadhar, RC photo copy to apply local toll pass It has time one month but it till now not activated so . they have charge toll normal amount.its too wrong.in toll they shouldn't work sincere...

Today toll amount was deducted from fast tag but still toll employee asked for cash as it was not reflected in their system..hence i paid in cash.refer attached toll slip for cash payment and fast tag statement also. Kindly refund amount to may fast tag wallet.

Incident happened at talegaon toll plaza pune....

आज मैं टोल प्लाजा SAIDPUR PATEDHA (BIHAR) से गया तो मेरे पेटीएम में बैलेंस था और मैं क्रॉस कर गया l लेकिन लौटते समय टोल टैक्स का एजेंट है नंबर ब्लैक लिस्ट बताएं और मुझसे ₹100 मांगाl मैंने जब...

On 08.03.2021 I travelled to DEHRADUN and returned same day where's I have been charged Rs. 170/- from my Fastag. Rs. 85/- each whereas Rs.125/- should have been charged.
Vehicle no. UK08AJ3446
MOB. [protected]....

On 7th March 2021 I travelled from Bangalore to Coimbatore and I was charged
17 at Neelambur Toll
28 at Trichy Cochin Toll
And
45 again at Pollachi Salem Toll

I was charged double for the amount for this two line bypass which have series of 6 Tolls all together .
This is not the first time I face over debit issue from these toll.
For my previous complaint I registered in Icici etoll...

Dear Sir / Madam,
Fastag ID: [protected]
Car No: MHO4EJ0018
Travelling Date: 12/02/2021
Kindly go through the attachments (Toll Payment Receipt) dated. 12/02/2021 at Khanivade Toll Plaza.
Amount Charged: Rs. 140/- Manually Ticket No is[protected]
And Rs. 70/- Via Fastag Transaction ID [protected].
Total Amount Paid Rs. 210/-
While making the cash payment My Fastag balance was Rs. 150/-...

Even after fastags being mandatory by the government, a toll in bhojipura location of bareilly uttar pradesh is not accepting payment through fastag.

Thus leading to long traffic jams and discomfort to the Travellers.

Please look into....

Hi,
This is to complain against RAIPUR PALI TOLL PLAZA. They are forcefully collecting double toll illegally in cash.
I had already attached KOTAK Fastag sticker at my car RJ19CE8321 with Rs.1000 balance (registered mobile no : [protected]).
However, at RAIPUR PALI TOLL PLAZA on 7th March 2021 at 17.56 :29 PM forced me to pay amount of toll via cash (Rs.80). However toll is deduct form my fast tag statement attached Request...

Yesterday[protected] travelled salem to athur, at mettupatti toll plaza it was deducted two times on both up and down travel.And aslo in y old SBI tag it was stated low bal, but that also deucted this time.i need my deuction back....

Third class staff, harrase and bully people. Group up with ladies and shout as universal fact can't argue with women. Disgusting and pathetic. They don't even call them self Indian. If nothing is done about this toll than I can guarantee one day there will be big one

Please check the link:
https://youtu.be/Gh0IP88jCwQ

There are many more viral videos about the misdeeds of the illegal toll gate between...

My vehicle reg. no MA3FNEB1S00238184 I had crossed Asroga Toll Plaza on on 10 Mar 2021, 11:35 PM. I had paid cash less tax at toll plaza but toll emp refuse the same after arguing they have not ready to accept that that have received the money I had shown my fastag ballet but they not ready to accept cash less payment eventhough they missbehaived it with family for this I have lossed money, time and mental harresment I. No words to say anything...

On 10th March 2021 when my vehicle which(As12L0338, mob [protected]) was passing through the Mikirati Hawgaon Toll Plaza was stopped as I requested to allow me to pass via route reserved for exempted vehicles(as there was heavy traffic on normal counter) citing that it is reserved only for pass holders but to my surprise they were allowing other vehicle without any pass to cross via the same exit in return of money in cash without any receipt...

Dear sir
I am a soldier of india, as your direction regarding exception from toll after that on 06 mar2021 Nimbla toll near rohat dist pali the personal of this toll misbehave with me and my family and they also recover toll, I request him and also show my identity card and also toll authority but he denied and he is not accept all these things. He also said that this is the only toll all over India where the Sanik of the country...

Hey,

I availed for FASTAG from 'Exdcts.com' on 15th February paying Rs 1850. By 25th of February I raised a complaint on 'complaintroom.in' and they called me back and I demanded my refund. Their manager Mr Akash assured me the refund the next day and asked to reach back in his mobile number which was not reachable. This guy acted so genuine initially and said that he would provide the refund and that I had to change the complaint...

Hi,
This is to complain against DANKUNI TOLL PLAZA. They are forcefully collecting double toll illegally in cash.
I had already attached ICICI Fastag sticker at my car WB02AF4770 with Rs.800 balance (registered mobile no : [protected]).
However, at DANKUNI TOLL PLAZA on 7th March 2021 at 09:15 PM forced me to pay double amount of toll via cash (Rs.170). Request you to look into the mater and take required step against...

Dear Sir, Its impossible to contact IDFC contact center number to report double toll deducted from account. We are fed up with FastTag either unwanted toll charges occurring almost every day. Request you to stop FastTag as mandatory until your back end system is Ok and stop extortion of money directly from customer account and cause inconvenience to innocent customers.
Regards,
Nitesh
[protected]

10/03/2021...

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माझी गाडी mh 31 ag 8269 हि समाज कार्य साठी आणि लोक हित साठी वापरली जाते...
पण toll वर चार्जेस...

Sir
Sayyad mazra toll plaza par waha ke karamchari driver se aksar cash payment ki demand karte hai, bolte hai ki apke fastag mai balance nahi hai, jabki car ke fastag mai sufficient balance hota hai, aaj 10/03/2021, time 08:36:15 a.m. par bhi aisa hua, plaza karamchari driver se cash 80 rupees ki demand kar rahe the, mene apne fastag ka balance unko dikhaya to unhone jane dia, aap chahe to uprokat toll plaza par aaj car ki video dekh...