National Highways Authority of India [NHAI] Complaints & Reviews

Yesterday 02.03.2021 Rs.203 was deducted at Khalapur plaza, which was not reflected at next Talegaon plaza. I was told balance is insufficient though it was Rs.1186. I was asked to again pay Rs.203 in cash instead of Rs.67 (270 till Pune less 203 paid earlier). Excess payment Rs.136 should be refunded. Proofs attached....

Vehicle number RJ01UB1141 on Saturday 27th Feb 2021 passed on Jaipur Kota highway. Crossed 3 toll plaza, where to and fro amount was dited in morning at all 3 plazas but while returning again amount got debited.

1. Barkheda got debited Rs 100/- @ 10:33:09 Am (Ref no.0010012102271040214916) and Rs 50/- @ 7:47:10 Pm(ref no. 0010002102271956274364)

2. Sonwa got debited Rs 85/- @11:36:43 (ref no. 0010002102271146357601)and...

Dear Team,

On 24th Dec, i was traveling from vadodara to ankleshwar on NH 48 and toll charges deducted as 95 for onward journey. While returning from Ankleshwar, At mandva toll plaza 25 ruppes charged for return journey. At the end of journey at bharthana toll plaza, my fasttag shows blacklisted and they charged me gain with double charge of 190 rupees (95x2) (receipt attached). Even though i have paid the charge through fasttag...

I passed through Chhajarsi Toll Plaza at NH-9, Ghaziabad, U.P. at about 7 pm on 2 March, 2021 in my car with reg.no. UP14CL3274. When I came to barrier, the barrier did not open. The digital display showed my Fastag (Wallet ID: [protected]) as blacklisted. I was told it was because there insufficient balance. I had a balance of Rs. 135.88 whereas toll fee was Rs. 125.00 only. The attendant said that he could not do anything. after a very...

At Siwaya Toll Plaza if you are cpming return on the same day i.e. within 24 hrs, no concession is available. If you are paying Rs 85 in coming, you will have to pay same amount even if you are coming back within 24 hrs. Why this is happening at particular toll whereas at other toll plaza you will pay half amount if returning within 24 hrs...

I will journey Jabalpur to rewa with my family in nh7 my fasrtag also active but toll plaza workers says my paytm fasrtag one toll plaza says blacklist second toll plaza says low balence or natwork issue night 11.30 pm hold me 1 hour this time horrible for my family toll plaza kharwasni toll amdara district satna please action strictly
Amit Kumar jotwani
[protected]...

I have used National Highway 11 from Bharatpur to Balaji on 2-March-2021 and return within 24hrs but I have been charged as 2 single trips instead of roundtrip. Toll both Ludhwai and Amoli Toll Plaza.
Transaction Details of the payments at Ludhwai:
1. 0010012103020746141409: Rs 20 Time 7:41AM
2. 0010012103021424566780: Rs 20 Time 2:20PM

Transaction Details of the payments at Amoli:
1. 0010012103020812117929:...

Hello sir/madam,
Vanagaram Toll Plaza in Chennai Tamil Nadu, does not have basic facilities (Rest place, Rest room etc), but charges are continously increasing. Also the toll is around 6lane, but the time taken to cross the toll plaza is around 10-15 mins. Even the staff at the toll plaza are very rude with worst behaviour. The way they comment on female who drive the vehicle is very worst. Appreciate if you could look into this issue...

Hello Sir,

My Car no is : RJ147C4891
I am already holding Fast tag. On 2nd feb, 2021, I was crossing Tatiyawas Toll plaza (Jaipur-Ringus). Instead of Fasttag scanning, Toll forced me to pay in cash with panelty mentioning Fine for non-Fasttag.
When I denied, they started fighting with my family.

Please look into this.

Thanks,
Satya narayan sadaka
[protected]...

Sir
My house is near to highway NH544 where the location [10.5369302, 76.2703672] or G7PC+Q4 Thrissur, Kerala to location [10.5448872, 76.2886005] or G7VQ+XC Thrissur, Kerala there is not even 1 opening to travel in between them. As this is High way there is a lot of accidents which is taking place in between these areas. Recently there occurred a accident in which ambulance need to travel double this distance to cross to other road....

I have been charged Rs. 65/- from a toll plaza against my Fastag ID and the amount has been deducted which is totally a FALSE deduction. I haven’t travelled anywhere on the date mentioned and the toll location.

IS THIS WHY THE AUTHORITIES ASK TO HAVE MINIMUM BALANCE ON FASTAG AND TO SCRUTINISE THE USERS WITH UNAUTHORISED/INVALID CHARGES?

Below mentioned is the message received on deduction:

Toll...

I am having fasttag to my car.

On 02-march-2021, I travelled from Kalyan to nashik.
While travelling from kalyan to nashik, By car no is MH15-EX 3436 once toll was deducted at paddha(arjunali) and second time also toll got deducted at ghoti(toll should not be deducted at ghoti).

I request the concerned personnel from NHAI to look into the matter and return the excess deducted amount to my paytm account...

Hi, I wanted to highlighted issue with you, that today I have crossed Srinagar toll Plaza (KM 74.500 on NH2) at 10.41 AM from my CAR HR 26DP 6718. due to some technical issue my ICICI Fast tag balance got low and shown blacklisted, for which I was not aware, I have told that gentlemen that I am driving right now and will recharge my fast tag balance once I will reach my destination, however he did not accept my request and charged Rs. 210...

Dear Team
I have faced this issue for a second time in toll plaza near JELLIPALLI TOLL PLAZA, ANANTAPUR.

even though my wallet has a balance and the tag is intact and active. every time when i pass through this plaza. employees from this plaza say that my wallet is black listed with out testing what is the issue and demand for double toll fee.

on 1st of march i was travelling from Anantapur to Bellary...

मैं सिनियर सिटीजन सेवानिवृत्त सैनिक हूं और राजनगर एक्सटेंशन में रहता हूं। 25 फरवरी को राजनगर एक्सटेंशन से मेरठ जाना था दिन में मुझे यह पता चला की अब दुहाई से नई बाईपास सड़क...

In reference to above subject, speed brakers on NH44 from kurnool to bengaluru are the main reasons causing accidents particularly at night times.Supreme court directions not to put speed brakers on highways.Hence requested to remove speed brakers....

At ronahi toll plaza, near faizabad, up, double toll tax was collected as told by employee that machine is not working. After moving 1 km from there, I got fast tag message in which toll taz was deducted from tag also at the same time. I asked the manager but he refused to give money back saying do whatever you can but I cannot return the money. Plj help sir and return my excess amount...

NHAI is not responding to my refund of fasttag deduction both cash and paytm wallet on 13 Nov 2020. Have complained to 1033 number, on 17 Nov 2020. Compliant No 2649978, 2649987, 2649950, 2649962
Also contacted IHCMCL nodal team, neither they respond from email nor on call.
It is very bad service of Fasttag, they do not have the email id, their whatsapp no [protected]/ [protected], But they never update....

Vehicle number TN59BR6963, Today I have crossed via eliyarpathi toll gate and charge debited from my icici and sbi fastag for single journey

Icici trip number[protected],

SBI FASTag Acc ending with E6E60 VRN: TN59BR6963 debited Rs.75 Toll Charges at Elliyarpathy on 01-Mar-2021 10:21:10 PM

Please reverse my icici double time debited amount...

Dear sir, I want to know that how many penalty taken without fast tag.

Today when I was coming from Vadodara to sanand, two time tax taken with me at near vadodara tall tax 250Rs, next nadiad tall tax 170...

Why it's being taken more than 85 also two time.. if it's unfair pls take immediately action...