National Highways Authority of India [NHAI] Complaints & Reviews

Dear sir, I want to know that how many penalty taken without fast tag.

Today when I was coming from Vadodara to sanand, two time tax taken with me at near vadodara tall tax 250Rs, next nadiad tall tax 170...

Why it's being taken more than 85 also two time.. if it's unfair pls take immediately action...

NH-27, village pardi, seven kilometers from rajkot to gondal survice road near underbrige has unnassesries cement speed breakers made by villagers.survice road surface is highly broken and defective ....

I have commerical vehicle having number MH17K7237.

Today on 1st March 2021, Monday i have sent vehicle to Nashik from Sangamner.

In return journey, at toll plaza respective authority raised issue that vehicle doesn't have sufficient balance in Fastag and hence charged with penalty resulting in double toll payment.

Although, i was having sufficient balance in Fastag Account so there should not...

Drove from Baihata chariali to North Guwahati on 26/02/21.
At Madanpur Toll Plaza 210/- was paid in cash since FastTag was not proper recharge amount as per the toll plaza guy.Where as 105/- was deducted from FastTag, that time I am unable to confirm as sms receive on 27/02/21. For reference attached fasttag bank statement and toll plaza slip. Request to refund my
Rs. 210/-...

Someone has placed Hume pipes and doing earth filling on NH adjacent to Nababhat bus stand exit towards Kolkata at Purba Baddharman, West Bengal. Photos are being attached....

I visited Veera cholapuram on 24th Feb’21, During Onward Journey I paid Rs. 50 Toll charge and While return I paid Rs. 30. All transactions were done by Fast tag. Below are the transaction details.

On 1st March’21 Veera cholapuram toll have debited Rs. 240 from my Fast tag account mentioning as shortfall. On same day I havd Rs. 258 Excess amount on my TAG. Why are the charging me after 4 days, are they trying to cheat me.br...

Dear sir,

Point 1:
Hivargaon Pavsa Toll is not worth for 85rs of reach trip:
Its road is too poor, with lot of holes, and it had 2-3 accidents on 28 Feb 2021
Holes are at: Nandur Shingote Phata +- 10 KM range

Point 2:
Why the total amount collected by the toll is not displayed and and total amount due.

Point 3:
What is the date of its expiry

Point...

Dear Team,

There has been unnecessary toll at Malpura Toll and Renewal Toll plaza where when we talk about road it has been so bad in condition and only one road with no diversion. No sign board in speed breakers and big holes that can damage axel of cars.
I am shocked and never seen this kind of toll road and charging such a huge amount of rupees 65 and 90, This toll is of 6 lane road this is clearly robbing..br...

Hi Team,

This is regarding the deteriorating condition of the 17 km stretch from Jalukbari to Khanapara of NH 27 passing through Guwahati. There is always a huge traffic jam on the highway and a distance of even 5 kms takes around 2 hours to cover. There is a dire need of flyovers at multiple junctions on thi stretch. Starting with Basistha Chariali, Gorchuk Chariali and Lokhra. Please expedite the process if there is already...

Dear sir
I would like to bring into your notice about a fraudental charging of extra toll money by faking about fastag being inactive and charging double charge of toll money. I have experienced this twice in a span of one week on the NH24 Nainsar toll plaza(Gorakhpur-Sonauli). Some other people have also confirmed similar incidents. After arguing for some time the toll plaza staff agreed to scan again with his device in which the...

As NHAI has announced the fastag users need not maintain minimum balance for the activation of fastag but in tollgates when we pass with the minimum balance.
They not allowed our vehicle to cross the tollgate.And they are not responding properly for our enquiries and other options. They only aim to collect double charges amount of 180 rupees fron us . So, kindly refund my amount through my bank account..And take proper action against...

Sir it is mentioned in the NHAI website that the toll fee for LMV is Rs. 85 for single journey and Rs 130 for return journey at PIPILI Toll plaza . But the toll plaza authority deducted Rs115 for single journey and additional Rs 55 for return journey which is Rs. 170 instead of Rs. 130.

My vehicle no is OD02AN7497. I want my Rs 40 back

I have attached the Fastag transaction copy and the Toll fee description of...

I was coming from agra but on hodal toll they cut manual toll slip instead deduct from Fastag the amount would be rs.55 but they got 210 cash. I told why are you getting 210 cash he told you have not sufficient balance but that time 86 rupees was available in my fastag. It is fraud NHAI toll staff cheating the peoples....

I am using paytm fast tag and traravel round a trip from bhubaneswar to chandikhol through sri jagannat expressway pvt. Ltd, toll plaza, while the return journey the told me that the fastag is not having the balance in it, so they charged the full toll of Rs.120 plus Rs
120 penalty for the same and didn't allow me to rechatge it instantly.
I am having fastag but if there is no balance how they can charge penalty??
br...

The basic purpose of fast tag is to save waiting time on toll plaza also make consumers convenience.
But there is lot of mismanagement in the sarore toll plaza, Jammu J&K as there is no separate lane for cash/fast tag. The machines installed at the said toll plaza are not working properly as unable to read the fast tag and every time the workers in toll plaza unnecessary stop the vehicle on one or other reason...

Complaint on 26.11.2020 and ausculated on 28.01.2021but still issue not resolved. Customer care representative at 1033 not responding properly and even someone abusing me. Please resolve the issue.
Complain no. 2693125
Auscultation No. 3028614 and 3292079
How much time will it take more to resolve the issue.
Please please please🙏🙏...

I Complaint on 26.11.2020 and ausculated on 28.01.2021but still issue not resolved. Customer care representative at 1033 not responding properly and even someone abusing me. Auscultation again. Please resolve the issue.
Complain no. 2693125
Auscultation No. 3028614 and 3292079...

I was traveling from Noida to Mathura to and fro and crossed 2 toll plazas i.e. Zevar toll and Mathura toll. None of them were FastTaG enabled and there was long queue of vehicles. We waited more than 15 mins. On asking staff available on toll, they started shouting and saying abuse words. 1033 customer complaint number is of no use. They are so rude and mannerless. They were also misbehaving over call.
Vehicle No. DL8CY5905...

Respected Sir,
In most respectful manner I am in President of India Gallantry award exempted category for FASTAG. But with sent password and ID created I am not able to login from last fifteen days. Kindly redress my Grievances at earliest so that I can Log in and upload my documents for issuance of Fastag for getting me relief for the same.
Regards...

On 3.2.2021, I crossed the Chengappally Toll Plaza (Coimbatore TamilNadu) at10.45 Am. The same day I returned at 1.14 pm (less than Three Hours)

The Two way to be charged is only Rs 85 but I was charged Rs 200 (100+100 both ways)

The screen shot of the message attached

The excess amount needs to be refunded

Pl do the needful immediately...