National Highways Authority of India [NHAI] Complaints & Reviews

Respected sir,

In farakka toll plaza they are not providing double sided ticket and for fast tag there they want extra money for making

Please correct these two issues which we are facing per day

Thank you

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I was waiting in Toll lane on Rajadhok toll plaza since 20 minutes.. very bed managment of this toll plaza.. always I am facing this problem.. and as I know that if any person wait 3 minutes and more time. he will be exempted from toll.

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Paid extra toll, this is message i received (Dear Customer, Your FasTag A/c has been debited for Rs. 20 for transaction by Vehicle KA03NB0008 at Toll Plaza 1 @ Km 14+825 on[protected]T14:13:05. Balance amount in the A/c is Rs. 308.38 - HDFC Bank Ltd.)
But toll collection guy operator ID :6017 collected double i, , e â‚¹40 saying you have no balance ticket number#M4742309EZ

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Evry day ther is a late going. No mention atuo scaning for fasttag please do sumthing.thi adress is bhiknoor toll plaza Nizamabad to Hyderabad highway.

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Road is badly broken from starting of Rohtak Bypass to Bhadurgarh. We have also paid toll for a this Road. Please repair Road as soon as possible. Road having patch holes.

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Address: chagsari guwahati

Yesterday deducting more amount from my fastag which is 105 but same day my brother go from (Changsari Toll gate Amingaon Guwahati) this toll gate They deduct from him 55 only, so kindly toll me why the difference

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Address: Satara

I have Fastag added to my card. Still this toll refused yesterday, saying that it is Blacklisted. I showed him the balance in account. It has always funds maintained in account. Still they charged me double toll amount, it was not my mistake. This is a loot of common people. Some action should be taken on them.

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Address: Kumbalam toll plaza Ernakulam kerala

They are stoping the vehicles who dont have a valid tag or balance in there wallet at fast tag line and the vehicles with valid tags have to wait behind them till they solved the issue, it may be 10 minutes 15 minutes even 30 minutes or 1 hours they dont care. They are not ready to move the invalid tag owned vehicles somewhere else from the fast tag line, this caused heavy time loss for the following vehicles.

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Address: Muzaffarpur

Dear NHAI,

Are you guys making fool to common people. This complain is just for your information, Now I am going to lodge a complain in consumer forum. While crossing Pokhraira Toll plaza as per counter boy my fastag has been blacklisted so I have to take window ticket for Rs.50 (Actual fare : 25) so I have taken a token of 50 & after 30 min I received a message the Rs. 25 has been deducted from my Fastag account .

Now My concern is that if fastag is not working so you have charged double amount and after 30 min you have dedicated rs.25. Now how much amount you will pay to me ???
I am going to sue you in consumer court. You guhs are making fool to common people.

Regards
Gaurav
[protected]
Fastag no : [protected]

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Dear Sir,

The more then double charges, the toll plaza employees are charging from general public, is a kind of public robbery. Please make a provision of issuing fast tags at toll plazas to the commuters rather imposing fines. It is illegal and unconstitutional.
Public is owner of the roads, paying costs and interest on Government borrowings by their tax collections and now paying toll also using the roads. Imposition of fines is excessive and is kind of suppress. Besideto it, the employees of road contractors are misbehaving and bullying the people.
Kindly remove this illegal fines with immediate effect. Receipt of Toll Plaza is attached herewith for reference.
Regards,
Khursheed Ahmed,
37 Preeti Enclave Majra
Dehradun (Uttarakhand)

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Address: Maliwada, Aurangabad Maharashtra

Maliwada toll plaza, Aurangabad-Beed Highway Aurangabad, Maharashtra, is Taking more time to take Fastag than expected. Even the staff is rude. Plz. Do the needful.

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A

ADThigale

Feb 22, 2021

Fastag is being scanned Manually

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Address: THUVAKUDI TOLL PLAZA TEICHY

Hello sir, I'm THANGARAJU K.
I have passed TRICHY THUVAKUDI TOOL PLAZA 21-Feb-2021 Time 3.23PM,
that toll plaza person said sir your fastag no balance pay 65+65 =130 with finality I paid, after 2 km passes in my fastag amount also deducted 65 rupees. After return I said the details asking him why you are taking double payment in my account. The person speaking irresponsible speech. It's not my compliment you go anywhere compliment yourself.
Thuvakudi police also not reaponce

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Address: Madanpur. Kamrup Assam.

I hv cross the Madanpur Toll Plaza on[protected] and[protected] during that time I hv paid the double tax with fast tag.. Why tacking this type of double tax in single crossing the toll plaza

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Address: 701, Gemini riverfront soc , aundh, Pune 411007

Good morning, yesterday I travelled on NH4 pune Banglore highway, returned on the same day. The daily pass cost is Rs 120/- at khed shivapur toll plaza. But I got debited for Rs 95 while going and while coming â‚¹ 50 got debited.
â€˜Dear Customer, Your FasTag A/c has been debited for Rs. 95 for transaction by Vehicle MALBJ512TMM040987 at Toll Khed-Shivapur Toll Plaza on[protected]T17:33:36. Balance amount in the A/c is Rs. 1105 - HDFC Bank Ltd.
Dear Customer, Your FasTag A/c has been debited for Rs. 50 for transaction by Vehicle MALBJ512TMM040987 at Toll Khed-Shivapur Toll Plaza on[protected]T21:14:22. Balance amount in the A/c is Rs. 1055 - HDFC Bank Ltd.â€™
Please revert the extra amount to my account.

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Sir
As we use to come through dhulagarh toll plaza which comes under state West Bengal Dist Howrah, as this route is heavily traffic of vehicles..fastag machine are not working on this toll due to that heavy traffic jam.

And most importantly while entering on toll there is no lane maintenance / or division is there so many vehicles use to change lane of regular basis and create unecessary jam and accident.

Sir being tax payers to govt of India for using highway through you I would request you that on dhulagarh toll kindly make a separate one lane of heavy vehicles (truck), one for passengers buses and other possible for small cars.

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Address: aliyapur toll plaza on nh34

I'm pankaj Singh chandel s/o chandrapal Singh..i'm employee in madhya pradesh poolice and post is head constable and posting place singrauli poolice station..
supervisor jevendra Singh chauhan inka kahna hai ki poolice department ka toll tax free nhi hai jabki mai on duty tha aur inka behaviour bahut hi galat hai..
jab stop ke sath aisa behaviour hai to fir normal customers ke sath kaisa hoga..
i humbly requested you dear sir ispe turant action liya jaye..
thank you

Feb 22, 2021

Updated by poolicemp I'm pankaj Singh chandel s/o chandrapal Singh..i'm employee in madhya pradesh poolice and post is head constable and posting place singrauli poolice station..
supervisor jevendra Singh chauhan inka kahna hai ki poolice department ka toll tax free nhi hai jabki mai on duty tha aur inka behaviour bahut hi galat hai..
jab stop ke sath aisa behaviour hai to fir normal customers ke sath kaisa hoga..
i humbly requested you dear sir ispe turant action liya jaye..
thank you

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Address: Talapady

I was charged a penalty fee on my car even though it had a valid fastag.
Vehicle number. KL60R9891

Feb 22, 2021

Updated by Z A H My car has been blacklisted and I was charged double the toll even after contacting the Toll Manager Mr. Shiva Prasad who informed me that I was legally allowed to pay the actual toll amount without the penalty.

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Dear sir
This is to inform you that the toll gate management at Madanpur toll plaza is pathetic. Even while having fastag as well having balance vehicles are made to stop for long time . There is no separate lane for cash and fastag resulting in long ques. Hope this issue addressed and commuters are relived.

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Address: Guduru

Amount deducted from fast tag and tollgate operator asked us to pay cash and told that fast tag not worked because its night am traveling with my wife and one year child I paid him cash also ... Please take proper action agains him ... Am attaching receipt and screenshot of fast tag also.

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We are the public travelling through natuonal highway roads from native to native while travelling emergency will be there for womenâ€™s but near Kallakkurichi toll wash room was clean no water is coming while I am one human has come without flushing badly we could not go go inside with that sticky how could ladies will use with out water and the mr manager was talking wrongly time was 10.27pm date 21/02/2021

National Highways Authority of India [NHAI] Complaints & Reviews

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National Highways Authority of India [NHAI] reviews & complaints page 209

Both sides toll

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Delay and waiting on Rajadhok toll plaza

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Collected extra toll fas tag +cash

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Dear sir please look thi toll plaza at bhiknoor

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4 Lane Road from Rohtak Bypass to Bahadurgarh

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Deducting more amount from fastag

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Anewadi Toll plaza

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Kumbalam toll plaza ernakulam

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Double amount deduction offline & online

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Illegal fines

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Time Consuming for Fastag at Toll plaza

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Double payment taken

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Why tacking double tax for single crossing the toll plaza

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Extra charges at toll plaza

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Delay on toll and non maintenance of lane by vehicle

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Toll tax department for government police employee

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Toll booth staff extorting money

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Complaint for Madanpur toll.plaza

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Deducted from fastag and paid cash also

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Toll booth wash room

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