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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 214

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B
Baljit Malik
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Road lighting

Address:Village- Kharawar, Rohtak.

On NH-9 Kharawar Rohtak by pass flyover, 70km miles stone from Delhi, Lights are not burning since a long back.Many complaints have been done already but once after two three months it lighted. When ever it was lighted the timings were 8pm to 4 am.
There is a sharp turn on the flyover and new drivers remain enable to control their Speed and jumped below frequently.Many casualty had been occurred at this point. Speed breakers needs...
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Address:NO 12 8th main 18th cross N S Playa BTM 2nd stage

Team,
we are dealer for mahindra and we issue fastag to new customers, we are facing service issue from axis bank as it will not get recharge for weeks time they take 10 to 12 days time for resolution. who will stand in long quie in road for the distance of 600 km which we travl every 15 days .. we want refund for the security deposit which they have taken....
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Address:Farenda Toll Gate" Gorakhpur to Siddharth Highway

Dear Sir,
While travelling from Gorakhpur to Siddharth Nagar we come across the toll booth located in Farenda. Here only one toll gate is operated due to which we are facing traffic related problems. The second toll gate located in the same lane is not operated being functional too.

Sir with due respect please concern on this problem as the staff is very rude and they are trying to save the money for there own profit...
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M
mangeshmorey
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Illegal collection of Toll collection

Address:Mathani Toll plaza near Mauda Dist. Bhandara

I was driving towards Bhandara (Maharashtra) from Nagpur when passed Mathani Toll plaza under NHAI around 12:44 pm today on 13th February 2021. My FasTag was topped up before that and has a confirmation message of 12:26 pm and had a credit balance of ₹349.25 (please find the attached pictures for the reference) but the scanner at the plaza was faulty and could not read the FastTag (Axis Bank [protected]), thus gave me a manual receipt...
+3 photos
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V
Vineetmbsp
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Wrong deduction of amount

Address:Twin Plaza, Agrasen Chowk, Bilaspur (C.G)

On 12.02.2021 12:17:56 PM I crossed Bhojpuri toll plaza at Bilaspur-Raipur highway. Amount of Rs 80 was deducted from my fastag account. I returned on same day at 07:39 PM, again they charged Rs 80 from my fastag account instead of Rs 40 i.e. Rs 40 excess....
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My vehicle Eicher bearing number mh47 y 2979 travelling to and fro boisar illegally impounded by the khaniwade( Maharashtra) toll plaza staff today (13/2/21)
They claim that the fast tag attached to my vehicle is not right and i will have to pay more than a lakh of rupees as penalty if i want my vehicle to be released.
This is actual gundaism by toll plaza employees.
My vehicle is transporting hardware items for factories...
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Address:Falshruti, Nandanvannagar, Near Raje Shivaji Chowk, Bhistbag Road, Savedi

Toll plaza name Saradewadi toll plaza
Ticket no [protected]
Booth & op no Lane 10 - SK0119
Date & time 13.02.2021 10.20.19 am
Veh no MH12CY2158
Operator charged double fee i.e. 150/- as he had not scanned fasttag properly. For the same vehicle fasttag was successfully scanned before and after toll booths on Pune Solapu highway which can be ascertained. Though sufficient balance was in fasttag account due...
+2 photos
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A
Anil Sastry
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Insufficient balance penalty

Fastag valet No [protected], Axis Bank, Vehicle No KA01MT1494
Despite the vallet having ₹155 balance, I was charged penalty of ₹70 for insufficient balance at Sasthana toll plaza on NH 66 while driving towards Kundapura at around 9.50 pm on 11/2/2021.
Request to reimburse the entire amount for wrong penalty, inconvenience and humiliation....
+2 photos
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They are collecting extra amount at kadathanamale and gunjur toll plaza on Bangalore Hindupur road....
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Address:Joginihai toll plaza rewa Madhya Pradesh

I have paid a toll amount of 70 by cash and the same amount is also deducted from my fastag wallet as below and the cash payment receipt was added

Paid Rs. 70.0 FASTag toll fare for vehicle reg. no MP19CC3859 at Jognihai on on 12 Feb 2021, 08:01 AM. Toll txn Id:881613097768841773410P. Updated Paytm Bal: Paytm Wallet- Rs 455...
+1 photos
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S
Shivam Nagar
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Street light not working ladpura

Street light not working Ladpura Tehsil Mandal garh Dist Bhilwara State Rajasthan NH 27 Between Chittorgarh to Kota...
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S
Shivam Nagar
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Street light not working

Street light not working near Ladies tehsil Mandal garh Dist Bhilwara State Rajasthan...
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R
rakesh magotra
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No separate lane for Fastag

Address:BANN TOLL PLAZA

Sir,

I have complaint that my car has fastag. and I am regular traveler in Bann Toll Plaza Jammu and their is no such separate lane for fastag vehicle. in all lines they are collecting money and moreover out of 4 lanes most of times they closed one lane and sometime two lane. In this case our vehicle stuck and it is time wasting process even after we have fastag. When we complaint the employees they misbehave. Please look...
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M
Malkhan Yadav
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Road ko chora karane

Address:Sec 10 dawarka Delhi

Sir, National highway no 34 lalkuan ghaziabad to Dadri bypass road par heavy traffic hone se traffic jam rahta hai .Bisrakh mod ko band karne ki aavasakta hai. U turn banwane ki aavasakta hai. Please take necessary action...
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E
ezhirtko mathivanan
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Wrong deduction of toll tax

Address:Eliyarpathy Toll Gate

I travelled from Aruppukottai to Madurai and back on 10 Feb 2021. When I crossed the toll gate of Eliyarpathyat around 0800h i was deducted Rs75 with a time of 1547h. I returned on the same day at around 1600h ie on 10 Feb 2021. However, I was not charged Rs 35 yesterday as per policy of return in same day and was charged Rs 75 again today ie 11 Feb 2021 as of 1939h. This seems to be like a scam being done by the toll tax authority at this...
+1 photos
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M
Malkhan Yadav
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Road ki halat bahut kharab hai

Address:Sec 10 dawarka Delhi, indrapurram ghaziabad, noida

Sir, National highway no 34 lalkuan ghaziabad to Dadri bypass road me gaddhe hi gaddhe hai
In this regarding 4 time online complaint logde but no action till time...
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Address:Kushtagi NH 50

Dear Sir
NH 50 near kustagi toll gate toll workers badly behaviors and abused by bad words. There is respiratory issue patient in car don't allow go to hospitals there is toolate for fastag users this is very ridiculous bad manners bad behaviors of toll staffs please resolve...
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B
bhart:/! ank
from Hāora, West Bengal
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Cheating with customer Bharatkund toll plaza Ayodhya to prayagraj road up

Give online ticket cuntor 70 rupee only
And two staf member give offline ticket 40 rupee only
Sir pleaze check i kindly reaqust to u....
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Address:Bangalore

The 4 lane highway of Hoskote to Mulbagal, has many unauthorized, unindicated road dividers are cut and villagers crisscrossing on the highway with scooters. Without evening having indicators all of sudden they are turning on roads and removing dividers.

Which is making car drivers uncontrollable, and accidents becoming regular on this road.

https://goo.gl/maps/7q3j67dAM6QeVYBA6

Check this location,...
+1 photos
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H
Harry Singla
from Delhi, Delhi
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Heavy trafficated and accident prone area zirakpur

On Ambala Chandigarh highway near singhpura chownk, the area is highly trafficked and accident prone. As I daily pass from that chownk, the area always choked with traffic. Shame on NHAI officials. I had submit complaint about this in dappar toll plaza of GMR numerous no. of times, but no action is taken till date. I request you to please take suitable action to tackle this situation.
Thanks
Hari Om Singla
[protected]...
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