National Highways Authority of India [NHAI] Complaints & Reviews

Toll collection agency is mismanaging the whole show. No clear demarcation of cash less lanes. Charging double the amount from vehicles without fast tag. Vehicles with fast tags are suffering and toll management is totally ignorant about this issue....

On 26.12.2020 at 14.45.37 hours, I with my vehicle Ford Figo Zxi bearing Registration no. HP 71 1011 crossed Toll [protected]@km 110+200 (N.A.M. Expressway Ltd) Thummalacheruvu SH-2 Andhra Pradesh. I was forced to pay Rs 56 in cash ( Lane No.H01, TC ID-MOI.0021 & Cash Transaction ID[protected] despite the fact and request that my vehicle has FASTag on windshield. The Toll Plaza was running without any FASTag facility against the prevailing...

Place : Trijunction at Naroda Bethak where NH8(Narol-Naroda road) and Naroda-Dehgam road(SH68) meet
Problem : traffic jams through out the day due to absence of any circle
Probable solution : 1. construction of a circle to regulate traffic flow with reduced chance of collision or accident
2. Extension of road divider along Narol-Naroda road(NH8) closer to trijunction (so that vehicles have to follow their respective lanes...

Sir, I am requesting with you. I am serving in Indian armed forces.Nawabganj toll plaza(Lucknow) manager behavior is very bad and he is hardly abusing in army soldier and i am deposit toll tax Rs 300 and I am present time in Govt duty.I am requesting please punish them jai hind sir...

Durg Bye paas toll plaza is Announced Free for non commercial local vhicals
But toll was charged on my vhical....

Sir ...we r from ibrahimpatnam ...sir we have construct a home for our own site ...but advocate d.devikumari complaint for NHAI...
Your nhai employes not enquiry for that complaint...but your NHAI employees nd higher officers take action nd distroy for my house...I want a correct judgement ...
Please sir come nd survey our site ...and help me sir ...politicians and advocates are loot our site ...please sir help me sir
NOTE:We...

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One of the worst toll plaza in tamilnadu. Wee they police and toll people will do roudism against passengers and try to pull jewels & money. They have more than 40 rowdy people's to do this job. Kindly dont ignore this message I am a sufferer and I have no proof. Pl notice secretly and do the needful. You will be god for others to those you help. Especially in night times....

Reg Road encroachments of restaurants in Anantapur-Bangalore highway near Rapthadu, Anantapur(District) and destroying environment by destroying trees.Heavy encroachments is happening but no official authorities is taking action on them.These people are not leaving cent land also.Kindly take an action on restaurants between Anantapur-Rapthadu roads.So many new restaurants are also constructing without permissions of highway authority as well...

Very poor unsatisfactory sangamner to sinner NH50 nashik Pune highway.
pls pls pay concentration on work.it is accident situation...

Dear sir, today I have traveled Jaipur to fulera at Jaipur plaza ₹ 65 deducted from fastag account, but same day within 6hrs return by my RJ-14-CT-8631 car again deducted ₹65 .
Is this worng or right?
Please confirm if return journey within 24 hrs what is the toll charges rule.
Thank you
Lalit Sharma
RJ-14-CT-8631...

I was traveling from Duhai to Dasna at eastern peripheral exp.way. My car number was noted by operator when I entered at Duhai toll plaza. Operator said to me for going without slip. When I reached at Dasna toll plaza then operator charge me Rs.90 instead of Rs.15. When I call to toll manager at Dasna plaza then he consult me to complaint at Duhaii toll plaza but I have no enough time for going again Dasna to Duhai. I request to you please...

Around 17.35 evening today 3rd Feb 2019. Found ling queue for fasttag vehicles..

Toll staff rudely response and not listen about complaint.

This Tollgate electronic sensor are ver low quality and not working.

Why fasttag method..long queue...more pollution..more wastage of fuel....

Dear Sir ..Crossing this toll Plaza is horrible for the past 8 months. The staff is very rude if we question their lapses of maintenance..they simply saying give a complaint..it is taking a min of 25 min to cross this Plaza with Fastag...please look into this and save valuable time of the the Travellers..
Thanks and Regards...

Today I travelled to Shirwal from chinchwad, at the time of going toll was deducted from my fasttag Rs.95 at khed shivapur toll plaza but at the time of return toll person said that your fasttag is not working plz pay by cash only, and his behaviour was so bad, he talking very rudely
He forcefully collected Rs95 whereas if it was debited through fasttag then it will be Rs.50
After 2 hours I received the message from paytm...

I have travelled to chennai on 19th december 2020 from Nellore to Chennai. There are totally 4 tolls that i have to pass and no toll booth has 145 rs charge. Normal Toll Charges were also deducted. When i raised a complaint on Fastag, i just got a mrssage it is rejected Post investigation.What investigation has been done. I dont know. Here is the message from my bank"Dear Customer, chargeback raised on vehicle number AP28BU0779, trip number...

Morning 80/- deducted... Evening while return, it should have deducted 35/- as usual but instead duducted 80/- again while commuting today. Please refund excess amt.

Paid Rs. 80.0 FASTag toll fare for vehicle reg. no AS01EL0205 at Pahammawlein Toll Plaza on Feb 2, 2021 09:26:40. Toll txn Id:[protected]dP. Updated Paytm Bal: Paytm Wallet- Rs 323.88

Paid Rs. 80.0 FASTag toll fare for vehicle reg. no AS01EL0205...

At Saidpur patedha toll plaza toll boy is not giving the computerized ticket to us they are providing the ticket from hand machine wich is used in busses.
Location
Hajipur muzafarpur highway
Bihar...

We are the daily commuter at Farha toll plaza, Mathura, UP. The services at booth are worst. The fast tag readers don't work properly. It take usually 1-2 minutes to read the tag. It creates too much trafic at booth, specially at evening. We have raise the complaint with available staff but there is no proper solution.
What is the use of FastTag when normal cash lane work faster. Please think about it.
Regards...

The toll located in dhulagarh on Bombay road is highly inefficient with staffs not working and a minimum wait time more than an hr, the staffs are not only incorporating but misbehaving too...