National Highways Authority of India [NHAI] Complaints & Reviews

Paid 2 times for Fastag to the ICICI Bank Fastag, and now the Bank is not refunding the extra amount, he has contacted to the ICICI bank Fastag department and they told him they will refund his amount, but till now he did not get a refund.

My icici bank fastag Customer ID: 10237764 Trip No[protected] Time Money Debit Description: Online Fastag Money Debit 80 Rupees agin told person cash amount 40 rupees charge and paid by Cash Plz Refund My Money 80 Rupes Because I am Already Pay Cash 40 Rupes Because Told Officer was Told Your Tag was Not Working But When i am Check my Tag Account Summery This Time Show Debit 80 Rupes on my Account Plz Solved This Issue Complain No - CMP[protected] Tag amount Debited with Cash Pai Told Officer Description: Online Fastag Money Debit 40 Rupees agin told person cash amount 40 rupees charge and paid by Cash Plz Refund My Money 40 Rupes Because I am Already Pay Cash 40 Rupes Because Told Officer was Told Your Tag was Not Working But When I am Check my Tag Account Summery This Time Show Debit 40 Rupes on my Account Plz Solved This Issue Complain No - CMP[protected] Trip No[protected]

Dear sir/Medam,

I am regular traveller in National Highways and noticed unfair charges been asked for the two tolls proximity 34 Kilometres Gabbur Toll Plaza and Narendra Toll Plaza.

Both are charged Rs80 and Total Rs 160 per travel in Car. But the road is one way, huge congestion, I have seen many accidents, huge numbers incidents happened they might not added into the FIR.
As this is one of the busiest hhighway interns of the Mumbai, Pune, Belgaum and Bengaluru..
Even though it’s worst road service why the toll is charging high?

कर्नाटक में गुलालु और करजीवनहल्ली टोल कट रहा है

I have FASTAG from PayTM for my car no. UP16CA5063. I maintain sufficient balance in my Paytm walleand it shows my a Fastag
as active.
Whenever I cross any highway toll, my fastag shows blacklisted and I have to face lot of harassment.
When I complain to Paytm, they simply say it is not their problem. This problem is from NHAI.
Kindly help and resolve. My friends have informed that many of them face such issues with Paytm Fastag.
Further I got a message that I have crossed some till on 27th January 2021 while I have not gone on any such place.

Regards,
Amit Agrawal
[protected]

This was the reason you guys forced people to have fast tag so that you can deduct the money as per your convince ?? I went to Bhagpaht from Sindhu border and i was charged for INR25 but while coming back I have been charged for INR 90 can someone looking into this and confirm back ??????? Let me know which details you need it from me ??

Sir, I am requesting with you. I am serving in Indian armed forces.Nawabganj toll plaza manager behavior is very bad and he is hardly abusing in army soldier and i am deposit toll tax Rs 300 and I am present time in Govt duty.I am requesting please punish them jai hind sir

I have passed the velanchetiyur Toll Gate on 1Feb in my Car
(TN47 AM4260).
The toll charges were deducted in my fast Tag (90 Inr) also at the same time, the cash was taken at toll plaza.
So, it was double charged for same trip.

Complaunt against Booth operator at sardewadi toll both, near Indapur, Hyderabad- Pune highway

Waited in queue for more than 15 mins as booth operator was not aware o[censored]sing fasttag scanning and scanners were not working.
Booth operator rude behavior

My Vahicle : Mh45ak0045
Number [protected]

On Delhi Western and Eastern Highways there are no roadsigns showing Exit or Entry for various parts of Capital. For example when there is no internet commuters can not find out from where to branch off for Rohini or Najafgarh etc.. Detailed sign boards with maps, showing current location ( you are here) are essential to guide commuters .
Please do accord priority.

My car TN69AE2255 passed vaikakulam toll gate and returned within 12 hours..but payment was double

VEHICLE NUMBER : OD02BB3347
Toll deducted through FasTag and the toll officials again asked money as they said the camera is not working and again took cash and gave a receipt with TICK NO : 01 -00055 SHIFT : 1 Dated 26.01.2021 at 04:48:57

There is number of hired goons misbehaving with innocent people who is working in Manesar and resident in gurgaon. Toll worker Charged Rs 65 after getting all the poof of local resident/local RC/Local Id. Even they abuse & threat innocent people.

Pls take appropriate action towards all that goons moreover pls uproot this toll tax out from this place.

Hi Team,
I have passed from arjunalli toll plaza thane (code 142002). They had said fastag is not working so they have taken the cash amt: 110Rs. Later I got the message Fastag also deducted 110Rs from my account. They have taken double money and haven't returned yet after complaint physically also.

Cust ID: 11658982
Mobile: [protected]
Vehicle: MH04GM2066

Please refund the money 110Rs to my account.

Hello Sir, Good evening. I'm Sahil Shiralkar, staying in Pune wants to lodge a complaint again Khed Shivapur Toll Plaza. I've tried contacting NHAI headquarters, dialed the landline numbers but there was no response. So the only option left is you. As we all know, people of pune don't have a toll fee at Khed-Shivapur toll plaza while travelling to Kolhapur. But I was charged on 16th of January. While passing through the toll, I've said that the toll is free. He said yes and still typed the car no and I was charged. On 19th January, while heading back to Pune, I had an argument with the person and I said that the toll shouldn't charge us. In response, he said that system issue is there. So we can't help and there he typed my car number. And again we got charged. While today on a short ride(01.02.2021), I was charged again. That time I couldn't contact anyone. But today, it got on my nerves. Sir, it's not about money. It's about loyalty. Nitin Gadkari officially announced in a press meet that Pune vehicles are exempted from tax. But it's the reverse. I am the one complaining here. But who knows how many people are facing the same issue. As a citizen of India and a responsible minister, I want you to look into this matter.
Thank you so much.

Dear NHAI Team,

I am a resident of Sector 48, Gurugram. The entry of my house is from a lane connected by Sohna road.

Since the project of Elevated Road has started my access road has been treated like a dump and completely broken. It's impossible for kids to go out or enter by bicycle. Or even elders to move out.

Pedestrian road leading to a society on Sohna Road completed broken and dumped during the construction of the Elevated Road Project.
Please tell me who will be responsible for the repair of the access road where more than 50 houses are facing disturbance.

Regards,
Aakkriti
+[protected]

FASTag Account has been debited for Rs.105.00 for transaction by vehicle AS01DT7977 at Madanpur Toll Plaza on 01-Feb-2021 at 7.41.02 Bal Rs.195.00
But from other traveller I got the information that oneway charge is Rs 55 only when paid in cash in place of Fastag. I did a one way journey on that above occasion on 01.02.2021. Please respond

This toll gate is basically there to loot citizens. No return toll ticket, unhygienic, on toll windows there all spitting every where even on cars, and being very rude, toll personal without nametags, no supervisors even if asked, more than 5 times, every time you ask for a supervisor from toll personal thay call someone else instead to make chaos and shout without reason. Than also call local people if the toll people know they are wrong to intimidate the citizen.

My four wheeler vehicle Registered in surat despite this toll has been charged Rs. 75 (order id [protected] dated[protected] @ 14:45:54 )
and rs. 75 for return (order id [protected] dated[protected] @ 19:37:58).
It appears that the surat vehicles registered with GJ05 are exempt from toll tax here.
So, kindly refund the same.

Khachrol toll plaza
From Bhilwara to Ladpura it is located.

The toll employee didnt opened the gate till some gundas want my car mirror to down.
It happened with me twice.

I was with my wife and not felt safe there.
Toll employee was laughing at me.

That guys were stoping every vehcile and misbehaving with every one.

Vendors are supported by toll employees.

1 month before they want me to stop my car for scratch removal even when i refused they forced me but somehow i got out from there.

Toll employees are with them .
We don't feel safe there.

Dear sir
my car number GJ10 CN 0408 private registered car pass from state highway rajkot to jamnagar but vanpari paddhari toll booth time 21:35:44 date 31/1/2021, Toll transuction no[protected]dp, Gujarat state highway is exemption for Private Passenger car but they cut 60/- my payment from paytm, please write my complaint for that and do need for above

my name : Rahul Oza
Car no: GJ-10 CN 0408
Date: 31/1/2021
mob: [protected]