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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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National Highways Authority of India [NHAI] Website

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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
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110 075

National Highways Authority of India [NHAI] reviews & complaints page 220

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R
rockmadav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arjunali Toll issue.

I went to igatpuri using the Nasik expressway on 26-Jan-2021. When I reach Arjunali toll. Toll operator try to scan my fast tag but as per him payment is not happening due to low balance and I paid 110 rs to booth number B05 ticket number is [[protected]] and started my journey. Later on I came to know that, Rs 110 is also debited from my fast tag account and the transaction number is 0010012101260825238594.
Attaching the toll receipt...
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Address:N.R.Naganathan ,CMO,govt hospital,paramakudi

Vehicle TN65w4986
Toll plaza tirupachethi
Full toll collected rs.75 ..Travel to madurai 25.01.20
Return toll rs.75 collected on25.01.20
Journey time 08.39& 11.52am.
Return journey why fui toll collected?...
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D
dr ravikiran patwardhan
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Hubli dharwad highway toll fastag wrong debit

Sir
namaste i have travelled gabbur circle to airport road on hubbli dharwad bypass highway paid by sbifastag account ending with 14180 vrnka31m5374 on 18 jan 2021at12.16.45 pm toll charges debite re 45 at tarihal
bu i have returne journey from airport road to gabbue by same vrn on same day my faststag debited rs 60 at 4.34.52 pm at gabbur

sir look into it and do the need full...
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D
DBP Citizen
from Delhi, Delhi
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Dangers Road - Yelahanka to Doddaballapur

Address:aradeshanahalli Toll

Dear Sir
I would like to complain and highlight the condition of the Yelahanka to Doddaballapura road (Aradeshanahalli Toll, Bangalore, Karnataka) there is no footpath for pedestrians, in this road condition is worst and there are craters got created in this road. I would like to request you to kindly get this section repair as early as possible and also please arrange some kind of warning or information about condition of the road...
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D
Dvprashu
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Complain about salary

Dear Sir,
As the Government of India has allotted the construction of Four loane road from tumkur-sivmoga section of NH-206 to Ashoka buildcon limited on EPC mode and ABL has deployed the Sub-contractors for earthworks. So, i was working with a sub-contractor (name pf Sub-contractor was- Jay dwarikadhish Enterprise Chainage- from 99+000 to 102+000) of Ashoka buildcon limited from 6th June 2020 to 8th October 2020 as an Sr. Engineer....
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C
ChotaGS
from Chennai, Tamil Nadu
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Toll collection for permanent stay within 3 kms of the toll

Address:Arihant Heirloom , Thalambur, Chennai 600130

I stay within 3 kms from OMR Navalur toll plaza. I am denied pass for that particular toll
plaza. I have all the resident proof and my personal vehicle is for non-commercial use only. No body is able to give me the right answer for collection or non-collection applicability correctly. If there is some rule on collection of toll applicability for residents close to the toll Can I have it please? I know I am bound by law . But the rule...
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P
Potphode
from Mumbai, Maharashtra
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Minimum balance in fastag not justified

Dear Sir, I have a Fastag for my vehicle with a balance of 69 rupees. I need to pay 40 rupees for my Toll, but my vehicle gets blacklisted. On enquiring I am told that I need to keep balance of 200 in my account.
I need to know the following
1) Why should I keep my excess money with Fastag when I have sufficient amount balance to pay the toll?
2) By keeping this excess money, will I get the interest on that money as per...
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C
ChandraSekhar PVVR
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TollGate Fee deducted Two times for Return Journey

I am having fasttag to my car.

On 26-Jan-2021, I travelled from Visakhapatnam to Srikakulam.
While travelling onward journey from Visakhapatnam to Srikakulam, my car passed through Chilakpelam, Tollgate near Srikakulam at 10.20Am, amount deducted about 50/= rupees towards(TO AND FRO) onward and return journey, with order ID[protected] dated 26Jan2021 and Transaction ID [protected].

And while returning from...
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Please be informed that I have been charged wrong amt from my Fastag as I have visited these tolls on 3rd Jan 2021 also 2 amount has been deducted on toll plaza which I have never visited, the details are as below

1. Jakhauli Toll plaza - Amt deducted 125/- as I have never visited this toll plaza
2. Jakhauli Toll Plaza - Amt deducted 90/- as I have never visited this toll plaza
3. Dasna Toll Plaza - Wrong amt...
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Valid SBI fastag i.d no.[protected] on vehicle no.AS01DL0938 charged Rs.400/-in a single entry while myself travelling from Diphu to Nagaon on 24/01/21 at MB consortium, mikirati toll plaza, Nh36, Hojai distt.Assam.No SMS recieved during making entry at toll. In return journey, Rs 75/-has been charged in cash. Kindly show the cause of entry charge debit from fastag?...
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Address:Smt. R.R.Pttanaik, w/o- Adv.Bijoy Chandra Mohanty Pallahat , Khurdha, Odisha, 752056

The person maintaining the computer in the lane expressed that my fast tag didn't match with my vehicle number while supplying the computer screen shot of another vehicle having no balance at Manguli Toll plaza, detained for 10 min, demanded illegal money and decieved us on the pretext that the fast tag card didn't belong to our vehicle and it belongs to some other vehicle for which severe mental and physical loss sustained to my family having...
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H
Hetvii Chauhan
from Vapi, Gujarat
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Ask for More than double toll for non fastag

Address:29,Gurugovind nagar society, opp.Amidharawadi, new rander road

At Surat hajira NH 6
Bhaiya toll plaza
Dt - 26/01/3021; at 9:15 PM
For local vehicles staff ask More than double toll for non fastag. When we ask for rules them they told to Go back and do very rude behaviour....
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Today I was passing through Toll.plaza at Shathigrama, Hassan-Mangalore Highway at 17:47:22 hrs by TUv-300 regd no:KA17Z6658.
The toll boy argued that my vehicle is blacklisted for want of balance in fastag Account.
Though I was having Rs 922 balance in my airtelpayments bank.
Several people complained of this toll.plaza.
Please refund and take action against the toll staff for misconduct and looting of public...
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S
stanislas pappaiah
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Toll gate charges reg

I returned back from Thoothukudi to Tirunelveli today. Around 4 pm I crossed the Vagaikulam toll gate. I have already installed fast track for my vehicle. I had enough money too in the account. Bu the toll gate authorities told me that a minimum of 300 rupees has to be maintained in the account n charged me with 65 rupees. When I checked with my account 30 rupees has been debited. I have been overcharged. Kindly do the needful....
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Address:Jhalawar District

Dear Sir/Ma"m
I was coming from Bhilwara to Ajmer Rajsthan state
I am using fastage in my car RJ17CA2526 '
When I reach at Toll plaza Kishangarh_Gulabpura
Vendor say balance not available
While that time balance was 652Rs
But he take cash amount and my fastage balance also deducted 75 Rs
Near by 15:50pm to 16:30pm

So please take action against vendor

Rgds...
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You have paid Rs 1050.00 against Transaction ID [protected] for Toll Charges at KOKHRAJ (Sirohi) Toll Plaza (BR24GB2764) on 22-Jan-2021 08:36:14 AM. Your new tag balance is Rs.4465.25 - IHMCL

I received this msg but my vehicle didn't pass through this route. Please check the matter and refund the amount....
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Respected Sir/Madam

I Ravi Kumar Pujari, Resident Of Gulbarga, Karnataka oftenly traveller through National "HIWAYS" And find High difficulties reaching the destinations in time because o[censored]nlawfully, Unnecessarily, Illogically build "Speed Breakers" mean while it's very risky for "AMBULANCE"Services.
Here by I respectfully request the Honourable "NHAI" to revoke all Such "Speed Breakers"

Thanking...
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P
Purushotham Mani M
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Public toilets near Toll booths

NH75 & NH69 Road from Bangalore to Chittoor has many toll collecting booths. And there are public toilets next to these toll booths which are very dirty, filthy and not maintained at all. Many travelers who are traveling with their families ( especially with ladies) show disgust, discomfort and cannot use these public toiletries. These filthy unmaintained toiletries, with foul-smelling premises, will lead to the spreading of infections, new...
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R
Rohit1085
from Jammu, Jammu and Kashmir
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Regarding fastag

Address:Jammu
Website:National highway authority of india

I was travelling from jammu to katra having paytm balance of 250rs. On my way to katra, ban toll plaza deducted 140 rs from my paytm account. Within 5 hrs when i returned back, they told me that fastag is blacklisted because of low balance . When i checked my paytm balance it was still having 110rs balance. They told me to pay full 140rs again and they came with the reason that for fastag i should have rs200 or above in my paytm wallet. If...
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DrSurendra Singh Rajput
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Toll worker behavior complaint and wrong suggestions

Address:H.n.390

तुम लोग शिकायत को हल क्यों नही करते फोकट मैं हेल्पलाइन नंबर लिख लिया ।कितना रुपया खाओगे आम लोगो का ऐसे कर्मचारियों को हटाओ नही तो नेता लोगो को फ्री मैं निकलने देते हो क्योंकि...
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