National Highways Authority of India [NHAI] Complaints & Reviews

Toll plaza people not talking with us properly. And making nuisance and not allowing my vehicle to pass even though we have fast tag installed on my vehicle.

[protected]...

Chakia maithi toll plaza near parsoni khem toll plaza people are collecting toll in a very wrong way. Everytime they make an excuse that there is no balance in fastag even though I maintain sufficient balance in my wallet and they take cash from is without giving us receipt. And after sometime toll is deducted from my fastag wallet. This has become a regular habit of there..and when I tried to explain the matter to them they start fighting...

While I was crossing the Madanpur Toll Gate under Kamrup District Aasam I faced the following issues:
1. The queue of vehicles were started from 500 mtr before the toll gate. This is happening everytime since the starting of toll gate. I have to wait 25 minutes to cross the toll gate.
2. After following a lane for around twenty minutes when I about the reach the toll gate entry the officials asked me to change the lane since...

On[protected] vehicle no WB37D7146from Chennai to Kolkata reached toll at 0600 hrs but despite sufficient balance it was denied crossing saying tag is blacklist due insufficient balance when 1033 was contacted it was informed that tag is active and they tried liasioning with control room of Gurapalli where after several calls lastly they said the tag has scratches and is not working. I was asked to pay in cash and cross the toll after waiting...

The highway is not properly maintained....

My fastag airtel account was debited and I was forced to buy a ticket because my vehicle was showing blacklisted, when it was not.
I had 1000 rupees in my airtel account.
Kindly refund the money as soon as possible....

While travelling from jalgaon to Nasik on[protected] tootax was debited through fasttag as well as manually.
Also my vehicle number was incoorectly entered on mannual receipt. Correct vehicle number is MH19CZ1138.
soft copy of mannual receipt as well as copy of sms is attached here for your kind information.
From,
Sanjay Reva Chaudhari
E-mail- [protected]@gmail.com
Encl.- 1. photocopy of Mannual...

Yesterday i was travelling on chennai - tiruchy highway, I crossed paranur toll gate morning by 9.21 AM and the same toll gate i crossed in night 8.06 PM ( Within 24 Hrs ). But they have charged me Rs 60 + Rs 60 ( Instead of Rs 60 + Rs 35 ), Similarly for Athur Tolll gate...

No where available facilities of rest room ....

We have lot of Encroachment on NHAI Aquaired land .. they have suffering on traffic on Dhule on chalisgaon chaufully, there are 2 hotel on chalisgaon chaufulli, 1)hotel sundar lodge 2) Hotel dwarka lodge, the large area of encroachment on service they aquired service road drane line under it ...please take action again him otherwise ... public was suffering traffic jam, on NH52...

I have been charged with fast tag on duhai T-3 plaza eastern pheripheral express.
They charged me with fastag 15 rupee and then said your fastag is blacklisted and also asked 155 rupee cash slip.
I have the slip and fasttag deduction message ....

I have crossed shahar toll plaza nh52 on 10 jan 21 at 11.50 am my fast tag showing black listed so I have paid in cash but after some time after crossing toll both I got message that your fasttag charged by 45 rs....

Why when I travel from Dehradun to Ponta sahib pay toll when we are entering to Himachal prades to visit Gurudwara...

When I am entering from Dehradun to ponta sahib we have to cross uttarakhand state boarder and has to enter Himachal pradesh to visit ponta sahib town to visitPonta sahib gurdwara
why common people has to pay toll when they are travelling on their own cars infact it is wrong collection and must Welcome into their state with happy smile instead wrong collection of toll charges...

SBI FASTag Acc ending with 73AA0 VRN: MBHGWB22SKK3 debited Rs.95 Toll Charges at Nanguneri on 13-Jan-2021 04:39:05 PM Bal Rs.8 This was I got message but I was waiting more than 10 minutes at toll plaza. As per rules if vehicle waiting more than 3 minutes toll charges shouldn’t collect. But they deducted toll and I got messages at next day morning 5am....

I was charged 155 instead of 15 on meerut express highway because they said my fast tag is black listed. But at entry my fastag worked and it has 348 balance . They took 155...

Today my vehicle KL 07 CP 0525 passes 10.13 am paliekkara toll Trichur Kerala.my fast tag have Rs.530 balance.but the barrier not lifted me to pass.they told that i have no balance and they charged double Rs. 150 including fine.after passing the toll my fast tag account debited Rs.75. so instead of Rs. 75 i had been charged Rs.225.this is un justice.this happens due to non of my fault but due to the toll equipment fault.so please refund my...

Fastag is not working properly . It is making long long queue today. Not properly managed toll plaza...

At 15th jan 2021 we are traveling from junagadh gujarat to rajkot on national highway its our first time to drive with fast tag during travelling all through highway i ask all tall collector i have fast tag but they asked for cash tall collector also deduct tall from my fast tag ammount and cheated me. I want to mention the tall booth with this complaint it is bharudi tall plaza and pithadiya tall plaza...

Additional charge taken by toll unit on the name of non-compliance of Fastag, whereas governement already extended the mandate date to 15th of January 2021.
They charged me twice to-fro route and doing same with all from 1st of January 2021 as mentioned in attached receipt.

NHAI
Sh Amit Khampariya
Plaza name:Saliwada @ km 13.440
Section: Jabalpur - Mandla-Chilpi (NH-12 A)...