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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 9, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 223

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R
Rangaswamy Vaidyanathan
from Chennai, Tamil Nadu
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Full Toll Charges deducted in Athur Toll for return trip within 24 hours

Address:Athur Toll Plaza, Tamil Nadu

I travelled from Chennai to VaitheeswaranKoil by Car on 17th Jan 21. I crossed the Athur Toll Plaza @ 17/01/2021 05:13:28 (TXN ID -[protected]cP) and returned by 17/01/2021 18:12:31 ([protected]cP).

Toll Plaza has charged me INR 60/- for both trips including return

Could you please check and void the return charge of INR 25/- and refund the same

Thanks...
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S
Swapnil Jaju
from Pune, Maharashtra
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Toll transaction done even when I did not travel on 19 Jan 2021

My Fast tag was charged for Rs 85 at Hiwaregaon Pavada toll plaza on 19th Jan. However my car or I have not travelled on this particular day.

Car No : MH14 GS8449

Paid Rs. 85.0 FASTag toll fare for vehicle reg. no MBHCZC63SJD169065 at Hiwargaon pavasa on Jan 19, 2021 11:02:57. Toll txn Id: 0010002101142229097707. Updated Paytm Bal: Paytm Wallet- Rs 348.76...
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Pulakesh Sarma
from Mumbai, Maharashtra
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Madanpur Toll Gate, Assam

I am overcharged two times at Madanpur Toll Gate Assam and amount deducted from my fastag account. Instead of Rs.55 per trip for locally registered vehicle they charged me Rs.105.
Trip detail:
Trip No-1: FASTag linked vehicle no. AS01AQ6873 has been debited with Rs 105.00 on[protected]:45:31 for toll charges with trip number[protected] at Madanpur Toll Plaza Plaza on[protected]:39:54.

Trip No-2: FASTag linked...
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P
Pareek1986
from Mumbai, Maharashtra
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Cropstion

Address:Jharwasa tehsil. Nasir abad dist. Ajmer

राष्ट्रीय राजमार्ग 79a गांव झड़वासा तहसील नसीराबाद जिला अजमेर पिन 305621 मैं कुछ दबंगो ने नाजायज गन्दे पानी के निकास हेतु एक गड्डा किया और उसे रुकवाने का प्रयास किया तो ताराचंद...
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S
Shyam V Patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag extra charges

Address:Nashik

Your FasTag Account has been debited Rs. 145 for transaction for Vehicle MH15GA5982 at Toll Baswant Toll Plaza on 18-Jan-2021 10:35:30AM.
Vehicle registration is at Nashik RTO. Toll charges for local vehicles is Rs 40, however deducted amount is Rs 145 under fastag. Kindly do the needful for refund of excess deducted amount for My fast tag account.
Co - [protected]...
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S
Suresh Katikam
from Mumbai, Maharashtra
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Irregularities and high depth pits formed-NH71

From yerpedu to Srikalahasti NH71 roads are damaged and high depth pits were formed either due to rain falls or quality of roads . HOWEVER ROAD TRANSPORT BECAME MORE DIFFICULT. RECENTLY I MEAN WITH AN ACCIDENT TOO..SIMULTANEOUSLY on the same time another accident also happened. Similarly if you verify reports regarding accidents of NH71 enormous complaints were there.Please look into this issue and take profound action on it.Thank you....
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I traveled from Sangli District to Pune on 10th Jan 2021 at 7:45 PM. on the Khed Shivapur toll plaza the person takes 100 Rs. from me and just given 5rs. change asking me to go without receipt, most of the toll plaza guys are in big group and ready to fight with customers. 2, 3 times I requested for receipt but he didn't provide the same. Also, In pune to kolhapur NH4 highway why the toll employee given old receipts to vehicle, one more time...
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S
sripuram
from Hyderabad, Telangana
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Maintenance of road painting

Address:NH 75

Sir in NH 75 blr to nangili most of the road doesnt have white lines.in night driving it is very horrible please take action on this matter.and also in many places vilages cut ther dividers and tress passing causes more accidents....
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C
chankya dubey
from Jammu, Jammu and Kashmir
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Toll plaza Thandi khui jammu j&k

Address:House no 832 A GANDHI NAGAR, OPPOSITE PLAYING FIELD III

The said toll plaza do not specify the fastag lane especially after 8.00 p.m while coming towards Jammu from Kathua and accept cash in all counters which causes delay. Please look into it....
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G
Ganpatsinh Zala
from Ahmedabad, Gujarat
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Toll plaza not providing Monthly Pass

Address:Vrajdham ,Devbhumi Dwarka

R/Authority,

My self Ganpatsinh Zala and i am living at devbhumi dwarka city and i am currently working in RSPL Limited at Kuranga Village.

I want to montly pass of Toll plaza at Okhamathi (NH-48 Dwarka to Porbandar) and Toll collection vendor at toll plaza refuse issue monthly pass.

I am reguler up and down from dwaraka to Kuranga for Job.

Request you to please do the need full...
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B
B N Saikia
from Mumbai, Maharashtra
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Higher toll charged as against actual.

At changsari toll gate Rs.105/- got deducted from my fastag card automatically whereas the actual toll for one side pass is supposed o be Rs.55/-. Please take necessary action and refund the additional amount deducted .....
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A
Avadhoot Roge
from Mumbai, Maharashtra
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Double toll charges recovered from us via cash & fastag

Address:khalapur toll plaza on mumbai - pune express way

Dear Sir,
This is to inform you that I was travelling from Mumbai to Pune thru express highway on 17/1/2021 with fASTtag on vehicle MH14EU5547.

After reaching khalapur toll plaza at 20:35hrs, due to low balance in FASTAG I was asked to pay the toll in cash at khalapur toll plaza of Rs.270/- receipt attached as for your ready reference. Subsequently he had also deducted and amount of Rs.203/-- toll from my FASTtag...
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@Nitin1988
from Delhi, Delhi
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Amount deducted twice while passing through toll plaza

Dear sir,

This is in reference to subject wish to inform that on 17 January 2021 while returning from Dehradun to Noida when I passed toll Chhapar toll plaza (KM 138.552 ON NH-58) SECTION: NH-58 by timing 12.59.10 person available at toll plaza told that machine is not working so I need to pay them the cash insted of deduction through my fasttag so I paid him INR 50 In cash. But it's very unfortunate that after approximately...
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S
siddharthchatterjee
from Gurgaon, Haryana
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Balance in paytm but still have to pay in cash.

Address:SSP PVT Limited

I have travelled to delhi on 18.01.2021 and used delhi faridabad flyway.The amount was deducted while i was on the way to delhi but while on returning to faridabad the person sitting on the toll counter asked for money .i have suffient balance in my paytm fast tag account but still they were asking for money, What is the use o[censored]sing this fast tag system when systems at your toll booth are not running apropriateley .This is harrasment for...
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M
master services
from Kolhapur, Maharashtra
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Illegal toll tax cutting

Address:Bengaluru

My vehicle no MH09 DM2574 did not travel through kulumapalya toll plaza but my fastag account deducted 20 Rs on date of 15/01/2021 so i want my 20 Rs refund in my account....
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Address:Wakad Pune
Website:nhai.gov.in

Dear Sir,

As per court Order, There is Toll free for Pune and Pimpri-Chinchwad residents at Khed-Shivapur toll plaza. Kindly refund my 95Rs which is deducted from my account. Pls find the attached RC Book copy for reference.
Transaction Date and Time : 24th-Dec-2020 05:58PM & 17-Jan-2021 09:53:00 AM Plaza Name :Khed Shivapur Toll.

Sangram Bhosale
[protected]
sangrambhosale42gmail.com
br...
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I
Iglas
from Agra, Uttar Pradesh
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Car Tube Puncture Problem

Address:Ashok Kumar Ambedkar Nagar, Laxmi Nagar, Mathura U.P. Mobile No.9837377778

Car Tube Puncture Problem...
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B
biswajitashok
from Mumbai, Maharashtra
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Fastag not accepted

Hi
L&T Sambalpur rourkela tollway limited BOT is not accepting the fastag as per them it is state highway we don't receive fast tag u can only transact in Cash only. kindly find the video for your reference
State Nh-BIJU EXPRESS HIGHWAY
Lane Number-1
Operator id-8000037
Transaction date[protected]
Plaza-TP02
Transaction ID-TP02L[protected]...
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B
balu100690
from Mumbai, Maharashtra
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Extra charges applied for Car at THIRUMANDURAI toll plaza

Sir/Madam,

Extra charges debited from my Fastag account for Car at Thirmandurai toll.plaza on 13th Jan 2021. I did not notice this charges, yesterday only I noticed, below are details, kindly take necessary action on this and revert the amount back to my fastag account. Toll workers should be very careful when they are work.

SBI FASTag Acc ending with B2720 VRN: MALB351CLLM089503 debited Rs.240 Toll Charges...
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V
Vijaybagi
from Mumbai, Maharashtra
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Double amount deduction via fastag

I am attaching the deduction massage they have deducted double amount. Please refund the amount.
My mobile no is [protected]...
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