National Highways Authority of India [NHAI] Complaints & Reviews

My axis FasTag Account ID [protected] been debited for Rs. 203 for transaction for Vehicle MA3FXEB1S00375025 at Toll Talegaon Toll Plaza on[protected]T22:21:20 and again for Rs 203 at Toll Khalapur Toll Plaza on[protected]T22:58:02. Actually the total Toll is Rs 270. So kindly return extra money deducted....

Mr. Sachin pilot sir, an incident has happened with us, Rajasthan, Bhilwara Ajmer Marg, the toll naka which is named Lambia Kalan Toll Plaza, the one who has been assaulted with us I request you on 23 January 2021 from 4:50 pm to 5:05 pm, in which there was a huge queue at toll point. My car is alto 800 vxi new model 2020 whose number is RJ27 CJ 3591 My car has a fastag mark which is connected to Paytm and money is deducted from it. You can...

I was travelling on 18th January from Pune to Saputara. While passing your toll at Hivargaon Pawasa at about 10.04AM, your person at the toll booth told me to pay by cash as my fastag was showing as 'Blacklisted' on his monitor. He showed me the photos of the monitor and asked me to pay by Cash. I didn't understand the reason but due to pressure from the vehicle owners behind I paid him cash of Rs. 85 and collected the receipt. I received...

Sir/Madam
The toll collectors at KAZA toll plaza in Mangalagiri, Andhra pradesh on have been dishonestly forcing commuters to pay cash in fasttag lanes citing tag id does not match the car registration number. I have been harassed twice at the same booth to pay in cash despite my tag being read in the booth. The latest one being today. The first time they cheated me into paying cash. the second time, because I was more aware i did...

Dear Sir,

Currently I am at Aaroli (chittorgarh, Rajasthan) toll plaza and in queue since 5 mins. though I have fastag.

There is only single lane for collection though they are operating 3 lanes

Car Number RJ 27 CC 4490

I request you to refund the toll amount .

Thanking you

Hoshin Bothra...

Every time when I recharge my NHAI Fastag wallet through my Bank of Baroda Debit card additional 10 INR amount deduct from my Account, Two times I talked with Bank of Baroda Branch & Two times I talked with NHAI Customer care, Both Authorities BOB & NHAI said that they are not deducted any amount so where this amount gone, Kindly address this issue because NHAI Authority Customer care giving petty answer & same way BOB Authority said - I...

Hi Team..

I would like to bring in to your Notice that Toll Plaza HireBagewadi doesn't accept free toll for Military Service people..though all Tolls except from Pune to Hubli..Why is this toll special..I heard the same happening with many..Please take necessary action and revert my Toll paid...

Dear sir/Madam,
With due respect, I want to say that today dated-22/01/21 at time 16:19:41 ₹110 has been deducted in one way journey (from Purnia to Simrahi bazar) by Paytm fastag wallet.

As my Paytm wallet had not enough balance ; so ₹60 had not been auto deducted from my online Paytm fastag wallet ( as earlier the same had occurred on 29 dec 2020 by Paytm fastag wallet auto deduct method).

After...

Last week I was travelling by NH27 where I was made to pay toll at the NAZIRAKHAT TOLL GATE even after waiting in the queue for more than 5 minutes. As per rules I should be exempted from paying toll if i wait for than 3 minutes. I have got the supporting video as evidence....

इंदौर धार टोल पर कर्मचारियों द्वारा अभद्रता की गई जब मेरे द्वारा बताया प्रेस कार्ड बताने के बाबजूद वहा के कर्मचारी यों द्वारा दिल्ली क्राइम प्रेस को और मुझे गलत बोला महोदय...

Hi Team,

I have requested fastag from Airtel on 2nd Januar, They told that it will deliver 14 working days and it is completed yesterday. No updates on that at all and customer care will never connect to agents and speak.

This is happened for many people, I saw so many complaints on there facebook page.

Can you please address this on priority...

Dear Sir,

My vehicle no is MH05 BL 1344.

I was made to pay in cash first saying that Fastag at Mulund toll plaza not working but charged to my HDFC Fastag wallet as well.
Kindly let me know how this issue can be resolved.

Following is the SMS from HDFC fastag and attached the receipt at toll

Dear Customer, Your FasTag A/c has been debited for Rs. 40 for transaction by Vehicle...

Tiruppur to oddanchathiram 4 way via Dharapuram. These roads which are degnated to be travelled above 100 kmph has 4 headed speed breakers appearing randomly. Going in great speed and suddenly this appears randomly out of no where will lead to accidents irrespective of day and night. And also road markers are also like speed breakers . These markers are supposed to have a width of just 1cm where in here the are like 5-7 cm making the car...

Respected chief of highway
we living focal point rajpura punjab 140401.problem is we mostly travel our colony to chandigarh highway 7 to then cross through gagan chowk toward main market at most, when we join the road or come back turn to focal point by highway cut so we face big problem for enter in, cause its very dangers point there is not any signnal point for pedestrians or traffic cause vehicles run very fast as 100 speed come...

The sasthan toll booth does partiality and reserves a Fast Tag booth for locals only...

Res sir
i m vinod bhoite
at post songaon
mobile [protected]/[protected]
my four wheeler vehicle no is mh-09-aq-6167
my fast tag no is 12722853
i have local pass valid up to 30.01.2021 for anewadi toll dist. Satara
on 19.01.2021 at 1.46 anewadi toll athority recovered toll in cash rs.65.00
so please refund money to my fast tag account....

A roundtrip Journey between Bilakbarpur and Fatehpur Rampur Toll plaza charge is Rs.30 (20+10). Whereas, the same toll plaza for a roundtrip is charging Rs. 40 (20+20). The details of the trip are as follows:

CAR Registration No. UP16CR4538
Date of travel: Jan. 17, 2021
Mode of Payment: FastTag (PayTM)
Desirable Resolution: Refund of the overcharged money

This happens with my colleague several...

Today I crossed Madanpur toll gate baihata, under Kamrup district at 9:15:32 with my vehicle reg.no AS01DN6737 txn Id[protected]dP of Rs 105/- for tro and fro fare.But in my return journey at 16:24:32 toll txn Id[protected]dP of Rs 55/-
Why double taxation?...

There is toll exemption for MH12 and MH14 registered vehicles in Khed Shivapur Pune district toll plaza. On 17th money deducted from fastag of my car. But people who don't use fastag, toll plaza employees allowed them to let go. Fastag is ambitious project of Shri. Modiji and Nitjnji. But it is troublesome for citizens. Please help me with refund.

Regards,
Milind Ranade
[protected]...

I was travelling from Kolhapur to Pune on 21'st Dec 2020 with my car (MH14EP5527). As at Khed Shivapur toll plaza there is no charge for MH12 & MH14 cars but still toll has been deducted from my fasttag at the toll plaza. Rs. 95 was deducted at Khed-Shivapur toll plaza. Transction id is FT[protected].

I hereby request you to refund the same....