National Highways Authority of India [NHAI] Complaints & Reviews

Today (13/1/2021) I cross the Kharun Toll Plaza NH-6 Durg-Raipur,
As news shared, Fast tag is compulsory from January 2021, still, toll is collecting cash. Further as waiting time 3 seconds with fast tag, I wait for more than 5 min as their equipment was unable to read my fast tag as said by toll collector (Navin Patel, he said his name), Further, he deducted money from my fast tag and said now is reading.
I start talking on...

Sir/Madam,
This is regarding fraud deduction happening at vanagaram toll plaza, Chennai Tamilnadu.

The problem faced is dedection of two one way charge for round trip within 24hrs.

No a one time mistake it's being repeatedly happening there.

And other main problem faced is compulsory collection of fee is being done even after 5-10min of waiting.

I have attracted the statement...

Dear Sir,

For the past few years, very slow work in Jalgaon Dhule NH-53 Section. We are facing lot of problems every day. Lots of Accidents are happening as the few patches of rods are elevated and has one lane only. Recent accidents on 7th Jan and 9th Jan 2020.

R J Chaudhary
Mob: [protected]...

Rude behaviour and charged money 2 times

8:26AM on 12-Jan-2020 as you can see my Fastag money is deducted and I paid at the counter.

while coming back also same issue....

May I request to have a look at the toll charges I used at the Manesar Toll Plaza on 6th Dec2020 not on 7th which have been changed.
Wrong transaction details:-07-Dec-2020 NA MDR/[protected]/Toll Transaction/Manesar Toll Plaza/[protected]/DL3CCK6987/0010002012031634023973...

My toll deducted from my fasttag acount when my car passed through anewadi toll plaza NH48.

same time they also asked me cash of 65 Rs.for toll, saying fasstatg account is not working.

Date of travel
9 jan 2021
Time 12:38 PM

Dear Customer, Your NETC Account No. [protected], Vehicle No. MAT627244LLN35495 has been debited by Rs.65 on 09-Jan-2021 12:48:23 PM for Toll Charges Anewadi Toll...

Sir, I have got a SMS (Screenshot attached) from Kotak-Fastag. Kotak is compelling me to make fastag transaction otherwise they will deactivate my fastag under RBI so-called guideline.
It is ridiculous to force customer to make fastag transaction under covid-19 situation.
Kindly let me know what NHAI directions in this regard. Raise this issue with MORTH.
Regards
Gaurav Tyagi
Senior Tech Director
NIC-Uttarakhandbr...

I wad travelling by car I had 170 rupees in my fasttag which the toll collector refused to accept as the minimum balance had to be 200 rupees according to him I was forced to pay money then what is the use to maintaining 5 times the charge when travelling and who introduced this stupid idea of keeping a balance of more then 200 rupees or we cannot pay from fast tag then allow us to pay cash and move
I was debited the 30 rupees as...

Hi, I did travel from Jammu to Katra on 6th of Dec 2020 and when reached on Toll Plaza and asked for the return Journey. The operator refused to give the return but instead gave single journey Even though we returned back within 4 hrs.

Also, The fast tag system is not working properly and they don't even let the vehicle pass if Fast Tag didn't worked.
The local goons sitting there were threatening the people if they...

Sir,
Today I crossed Chappar toll plaza muzzafarnagar and it was informed by the staff that the Fastag is not in working condition. Therefore payment was made through cash with transaction number [protected] dated 11.01.2021 time 9:08:27 A.M.
After reaching my destination, another deduction was made from my Fastag balance. Thus, I had to pay toll tax twice. Vehicle no. HR-12AC1079.
I request you to kindly refund...

Respected Sir/ Madam,

I was been traveling to mangalore due to medical emergency on 10 January -2021 around 1:40 PM.

The employee in toll plaze are not even educated where we can asked them the reason behind this, where as they were rude and unethical, they used bad words and misbehaved with passengers who ever travelling towards Mangalore.

Whereas i had sufficient account balance in my fastag...

My local resident Toll plaza is charging my vehicle. They are telling since my fastag is getting scanned automatically they are automatically captured and amount is getting deducted from my Fastag balance. Kindly do the needful or please suggest....

Dear Sir,

FYI

After failing to get any resolution from ICICI customer care after trying for a month I decided to close my ICICI fastag account and have submitted the copy. Below I have provided the details.

a. Incorrect vehicle number. I am not sure which vehicle number has been included in my fastag. It's not my vehicle number nor chassis or engine number. They keep asking if I have provided...

U will see and action immediately...

My car windshield was damaged which cause my Fastag to be damaged as well.
To activate a new Fastag, I have to get the previous Fastag deactivated which I bought from the toll booth on Toll Plaza.
I made multiple calls and emails to Airtel Fastag Team but they are not deactivating my fastag.

I am not able to activate a new Fastag because of them and have to pay extra on toll plaza...

My land at kilachur village of pallikonda-635809 under survey no:514/1 had been acquired by nhai was not yet awarded despite it was taken and due compensation was not yet given.
Therefore you are hereby requested to look into the matter and expedite the payment process,
by
mrs.N.Zareen taj,
w/o.Nageeb ahmed,
39, central street,
pallikonda-635809
vellore distict
mobile:[protected]...

I am a regular Bhopal-Indore commuter.The tolls in the highway are not following fastag rules:

1. Among 4-5 lanes, just 1 is being used for fastag .
2. The non-fastag vehicles are also being allowed in the lane.

Please take this complaint on high priority as it is severely harming the revenue and affecting the consumers....

I have exit from duhai toll plaza yesterday evening and the toll was deducted from fasttag while staff said it's not working so pay in cash so the tax is paid twice.
Please refund the excess tax cut from fast tag.
I have prove of both I will let you show if required....

Today i travelled between veppur to vridhachalam, this is national high way, however in many places thete are lots of path holes, which is no visible when you travel in the night, it will surely damage the vehicle and also reason for accidents, please check this and take neccessary actions...

I have crossed dhadhar toll at 11.50 am tag showing blacklisted so paid 45 rs in cash but after some time i got a message that fast tag charges 45 rs.
So please refund my amount which charged from my tag....