National Highways Authority of India [NHAI] Complaints & Reviews

I would to inform you that though the road is incomplete, we are being charged toll fees at NH12 Berhampore-Krishnanagar, west Bengal. In the website it is mentioned 141 kms, but that is false. The road is hardly in good condition and incomplete and also there is no discipline as both the road have vehicles moving up and down. It is very dangerous and Accidents happen but noone cares.

And also they never give return journey...

The toll plaza is not issuing two-way tickets and is still charging Rs. 70 for one way. When i asked they said because of Fast tag two way tickets will not be issued on Cash Payments.
If they dnt have two way then they should lower one way ticket price also...

FastTag Linked Vehicle Number: HR29AF6633

This is to bring to your notice that I have entered Eastern Peripheral Expressway from Dasna Toll Plaza on 05/01/2021 at 17:47:33 and took exit at Duhai Toll Plaza at 17:53:00.

I am a daily commuter and Toll Charges at this stretch is Rs.15 only while deduction has been done for Rs.155 from my FastTag account, excess amount of Rs.140.

Please investigate,...

I am using the toll gate at sriperumpudur, chennai. all my vehicles are using fastag, I am finding the toll gate at sriperumpudur and ambattur tollgates which do not use their scan machines properly. Insoite of suffucuent balance in the fastag, they insist on cash and pickup a quarel with the drivers.
Please see that they are having their equipment properly and behave themselves properly to function a smooth flow of vehicles through...

Dear Sir/Madam,

I have observed that Suratkal toll collection is illegal
The toll collected from vehicles at Hejmady is Rs 35, which works around 73 paise per kilometre. The distance between Surathkal and Hemajady toll is just 16-km and the toll amount of Rs 55 is collected in Surathkal--which is around Rs 3.43 per km. T...

Read more at: https://www.deccanherald.com/state/mangaluru/toll-collection-at-surathkal-is-day...⇄br...

I have applied for Physically Challenged FASTAG on 29/02/2020 at RO Mumbai, NHAI but till now I have not received any FASTAG after laps of allmost 11 months.
Currently I have to face many problems at Toll plaza but no one seems bothered about this. Could any one Help me.
Regards
Dhananjay D Gadhave...

For Trip no[protected]
I entered the KMP expressway from Kundli and got down at Malwika plaza
I was wrongly charged Rs 205/- for the trip
Please reverse the charges as Kundli toll is not working due to Farmers agitation....

Dear Sir,

I travelled Sangli from Pune and crossed Tasawade toll plaza, Satara, Maharashtra 2 times. Both time I got charged for LCV instead of Car on Fastag. For Car charge is Rs. 75/-. For LCV Rs. 135/-.

Following are the details

2 Jan 2021
Debit amount : Rs. 135/-
Txn ID : WEACCTTXN[protected]
Veh No. : MH04DB1814

3 Jan 2021
Debit amount : Rs. 135/-br...

Reference-Paid Rs. 60.0 FASTag toll fare for vehicle reg. no OD01Q5656 at SERGARH TOLL PLAZA on Jan 4, 2021 09:58:19. Toll txn Id: 761609734498097251056P. Updated Paytm Bal: Paytm Wallet- Rs 240
&
Paid Rs. 60.0 FASTag toll fare for vehicle reg. no OD01Q5656 at SERGARH TOLL PLAZA on Jan 5, 2021 09:21:31. Toll txn Id: 761609818690375742816P. Updated Paytm Bal: Paytm Wallet- Rs 150...

Dear Sir/Madam,
My NHAI tax free bond used to remit the annual interest rate to Vijay Bank, now the VIiaya Bank has been quired by Bank Of Baroda. Hence I need to update NHAI with new bank account and IFSC details. Can you please giev the details on how to do it?

My contact details are:
Email : [protected]@gmail.com
Mob : [protected]
Regards
-Ramesh Ajjampur...

On 01st Jan 2021, I travelled to Khimsar from Jodhpur where I crossed Netra Toll Plaza @ 12:48 Hrs.

While crossing toll, representative said that your fastag is not working and have to pay amount along with double charge as fastag not working.

Against which I have paid Rs. 110 wide ticket no 364902.

But after some time I get the message for the deduction of amount from fastag also for Rs. 55/-.br...

I have been traveling from thoothukudi to tirunelveli on 02/01/2021.i passed VAGAIKULAM TOLL PLAZA on 02/01/2021 09:25:42 PM they debited Rs65 from my Fastag VRN :MBHCZC03SJE1.I returned back with 1.5 hours on the same day at 02/01/2021 10:56:34 PM again they debited Rs 65 from my account. They have to debit only Rs35 for return. Again on 06/01/2021 i got message from SBIETC that Rs165 was debited from my account VRN:MBHCZC03SJE1 dated as...

Hi,

Unscientific road humps in NH69 from Y hunasenahalli to chintamani
many 2 wheelers and 4 wheeler vehicles are facing problems.

Please build the Road humps in scientific manner.

Thanks
Nagesha S...

I travelled on 10.12.20 and crossed Ponnambalapatti toll plaza, Tamilnadu for which necessary toll charges were debited on that day itself. Again on 12.12.20 two days later another Rs:230 was suddenly debited stating "debit adjustment.I raised complaint with SBI FASTAG on 12.12.20 itself, FOR WHICH THEY RESPONDED ON 18.12.20( AFTER SIX DAYS) and replied that they raised charge back which is to be responded within 16 days.But to my dismay...

I am FASTag ending 3184 user taken from Punjab National Bank on my Car Reg No UP 15 AZ 7462

I have travelled from Meerut to Murad Nagar on 03 Jan 2021

I have crossed Chhajarsi toll plaza on 03/01/2021 at 15:20:12 (as per message on 03 /01/2021at 15:28). taken Peripheral expressway at Dasna and exit at Duhai toll plaza on 03/01/2021 at 15:32:00 and charged Rs 155/= which is excess amount (as per message on 05...

As per SMS received in my mobile, "You have paid Rs 50.00 against Transaction ID [protected] for Toll Charges at Pundag (JH01DV1621) on 05-Jan-2021 03:00:49 PM. Your new tag balance is Rs.45.00 - IHMCL.
While I reached at Pundag Toll Plaza, Ranchi - more than 24 minutes(2:36pm - 2:59pm) delayed. By asking for this matter, the toll collector refused to co-operate and deducted the charges. there is no any demarcation, indication for...

I have been travelling from Delhi to Mathura with my family. During crossing the Sri Nagar toll plaza the toll collector said your fastag is not working & he is asking to paid Rs 210/- cash payment for crossing. Also he was talking very rude language. He asked us to take car back & asked to cross from other toll booth then we had taken our back to booth no 12. There also fastag was not working as per them & asked us to paid Rs. 210/-. After...

महोदय जी कल दिनांक 4/01/2021 को मैं मुलताई मध्यप्रदेश से छिन्दवाड़ा मध्यप्रदेश लौट रहा था रास्ते मे चिखली कलां में nh 347 पर टोल प्लाजा में टोल देने रुका था 9.34pm का समय वाइट कलर की mp 28 ca...

This is a regular issue on these 2 toll plazas. They will deny fastag and ask for money and later charge on fastag as well...

Dear sir
Today i passed at, Ghanghri toll plaza, NH-2. At returning time on same day, toll plaza person says i can not take payment by fas tag & you have to submit full payment on cash basis. His behave was like a Gangster/criminal.
Our details of one side, returning side i paid cash by forcefully. Details mentioned below.
FASTag Account No. [protected], linked with the Vehicle No. JH01DN2931 has been debited Rs. 100.00...