National Highways Authority of India [NHAI] Complaints & Reviews

I am resident of Pune. It is read in local news paper about waiving of Toll for Pune registered vehicles at Khed Shivapur Toll plaze. But with fast tag, toll is getting deducted and toll booth authorities are unable to answer.

Regn No. MH 12 SU 9532

In pune nashik road toll plaza morning 8 and 6 pm traffic issue

Taken double charges at bassi toll.
One by fastag and second by cash.
Fastag transaction screen shot is attached.
Cash payment details are below:
Operator I'd 6043
Tickets number: D707276HZZ
Please suggest.

Hi team,

Chinaganjam toll plaza people are not giving round trip tickets when the customers are paying with cash. They are not agreeing to give the round trip ticket even if customer are demanding. High way number is NH216, Section is @Km 97.250.

Please request you to take action on this toll management.

Regards
Daniel K Gadde
+91-[protected]

Hi
It's the toll receipt if Mundali toll gate, Athagarh, Cuttack.

Seriously check the following from this receipt that

1- Book number is not there
2- Authorized signature is not there
3- Vehicle number and model is not there
4- Type of vehicle is not there
5- Toll collection executive signature is not there
6- Time of passing the toll is not there.
7- Complete toll should be under CCTV ... But nothing taken care here only to encourage and support corruption.
8- Hoarding of toll fees of different vehicles in details nit there
9- Hoarding regarding details of dignitaries for free pass are not there
10- Toll employees are not with their uniforms or identity cards

Then, isn't it clear that it's a fake receipt? If the concerned toll is cheating public as well as government or not?

The same matter must be brought into notice of NHAI authority. Government tax black marketing is done here by the toll gate concerned team.
When a responsible citizen even asks about the details then reply is given by the bhaina and his team negatively with threats.
My residence is only 4.5 kilometers from that toll. Provision if relaxation for local vehicles are there but when we ask the same they don't care about that and they think that Mundlai Toll is their parental property.

The toll rules and guidelines as per NHAI should be publicly presented on hoarding but not a single rules of toll of NHAI been followed here.

So, the matter should be brought into notice of the concerned authorities, chief minister Odisha, concerned department minister and as well as to our honourable minister cum MLA Raja bhai.

Need your valuable comments and suggestions to stop such corruption and to punish such culprits who are collecting toll fees from local people violating NHAI rules...

Regards

Ahmedabad - Vadodara highway has two entry points and two exit points for which rates are different which is well acceptable.

For two way journey i.e. return journey, concessional rates are applicable. but suppose a car is entering from entry # 1 from Ahmedabad and while in return it takes exit at entry # 2, this concessional rates are not allowed. This anomaly need to be removed immediately.

As I passed at Khed shivapur toll naka my vehicle in cash line, for availing MH12 toll free access.
Even then cashier at toll naka deducted manually 95 rs for both up and down trip.
My vehicle number MH12 SY5625 and Fast tag number [protected].
Mobile number [protected]

Gaddur toll plaza toilets are not cleaned properly and very worst.

Toll dhaneshwar has no seperate lines for fastag cars and without fastag cars. We have fastag in our car and still have to wait in line.

Hi.
While we enter the toll at Nandyal, the language spoken by the authorities/workers is not at all good.
Make them Learn how to speak with the customers .we are using the roads for free.
Good attitude and language is very Important for better prospective of the company

All Pune(MH12) registered private vehicles are exempted from Toll at
Khed Shivapur Toll Post. However, I was charged on 21/12/2020 and 23/12/2020 Rs.95/- both times, in spite of assuarance by the attendant of not charging. I give below details of my vehicle and FASTAG account and Txn Id.Vehicle No.MH12NE9940, FEDERAL BANK FASTAG ACCOUNT CA[protected] .
Txn Id [protected], 21/12/2020
Txn Id [protected], 23/12/2020.
I request you to refund the amount.

On Khed Shivapur toll plaza on NH 4, ON Pune Bengaluru highway, The Pune vehicles with MH12 registration are exempted from toll.
But the toll amount is purposely deducted from fastag account without our knowledge. While passing through the toll plaza "Ex. Vehicle, not paid " message is displayed on the LED board. and after some time we get the message of deduction of toll from our account. The fastage agency do not take any responsibility for this. The toll is deducted by entering the vehicle no. in the system which is a clear loot of the customers. on 16th December 2020, I had covered the fastag sticker with non transparent paper while passing through this plaza, I got pass by message as above. but next day I got sms of deduction of toll.
This is happening with me 4th time, I raised this complaint with customer care but the case was closed without giving me refund.
Please take strict action against these looters and save the money of vehicle owners from Pune.

Extra toll deduction on Ban Toll plaza Nagrota jammu againist Id no[protected] Dr[protected] time 07:32AM and again next transaction ID[protected] Dt 21-1#2-2020time is 09:52AM vide registration no JK17-4441
So, plz resolve my complian

Regards
Vinod Kumar

Extra Toll Deduction on Gabhana Toll Plaza (under category : Debit Adjustment -[protected] - 239101) by Rs. 560/= with Transaction No.[protected] dt 19/11/2020 (20:10) on vehicle no. MH12FP1924

I have a fastag on my car regd with chassis no. Ma3exgl1s00360669. My fastag has been blacklisted without reason given. In this regard, i have complained on 1033 number and compplaint registered as 2791928 on dated 22.12.2020. On enquery of the above complaint on 23.12.2020 they said the comaplaint is under process.There is no timeline for resolution of the complaint. Toll plaza collectingthe twice of charges besides fastag wallet has balance of more than of rs 600/-

Eluru to Rajahmundry the NHAI road was too much worest..but we have pay Tollgates.. immmidiatly construct new road between the Eluru to Rajahmundry NHAI road.. otherwise NHAI stopped to receiving the Tollgates charges.

Dear sir

I had been traveled GATKESAR to PATANCHERU toll plaza in HYDDERABAD, TELANAGNA Date on 15/12/2020 My vehicle number is AP28Y3933. I recharged actual singal trip pass Rate is 410 during in this month. Again today they have debited Rs.580 from my Fastag account. Pls clarify the same.

the amount different is 170 rs they are taking charged extra rate .kindly suggest to them

Sir, I vinod Kumar, rpf personnel is denied from passing toll at 7 20 am at sri nagar toll plaza at lane no 4. I have proper documents. Shift inchRge is shri Ravinder. Please take immediate action as it is our daily routine.

I drive on dated 18/12/2020 19:28:47 by vehicle number- MH 49 BK 5857. facing issue with toll naka, required proper way or smooth process of fasttag.
I already stick the fasttag on front side, on toll plaza their scanner is not working or unable to scan my sticker, so next step is to scan code by individual machine i.e. scan manually by machine but without doing this scanning (manual scan) they pressurely ask for money and charge double on actual amount.
so they wants to be have machine if sticker is not working.
I want my excess amount because toll plaza scanner is not working that's their fault, and my fasttag is working on different plaza properly.
so pls make a strict rule to scan code and better scanner visibility.if this is not working they want another option.
Toll collection by: ATLANTA INFRA ASSETS LTD.
I attached toll receipt.

Trouble is being done on toll palza