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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 237

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V
Vashisth Kunj
Dec 23, 2020
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Address: GABHANA Toll plaza

Extra Toll Deduction on Gabhana Toll Plaza (under category : Debit Adjustment -[protected] - 239101) by Rs. 560/= with Transaction No.[protected] dt 19/11/2020 (20:10) on vehicle no. MH12FP1924
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    C
    Chauhansk
    Dec 23, 2020
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    I have a fastag on my car regd with chassis no. Ma3exgl1s00360669. My fastag has been blacklisted without reason given. In this regard, i have complained on 1033 number and compplaint registered as 2791928 on dated 22.12.2020. On enquery of the above complaint on 23.12.2020 they said the comaplaint is under process.There is no timeline for resolution of the complaint. Toll plaza collectingthe twice of charges besides fastag wallet has balance of more than of rs 600/-
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      C
      chaitus188
      Dec 23, 2020
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      Eluru to Rajahmundry the NHAI road was too much worest..but we have pay Tollgates.. immmidiatly construct new road between the Eluru to Rajahmundry NHAI road.. otherwise NHAI stopped to receiving the Tollgates charges.
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        Y
        Ysreddy12
        from Delhi, Delhi
        Dec 23, 2020
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        Address: 4-9-771/212b, Shivamhills , hayathnagar

        Dear sir

        I had been traveled GATKESAR to PATANCHERU toll plaza in HYDDERABAD, TELANAGNA Date on 15/12/2020 My vehicle number is AP28Y3933. I recharged actual singal trip pass Rate is 410 during in this month. Again today they have debited Rs.580 from my Fastag account. Pls clarify the same.

        the amount different is 170 rs they are taking charged extra rate .kindly suggest to them
        +1 photos
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          J
          Jadon15
          Dec 23, 2020
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          Address: CHHATA mathuta

          Sir, I vinod Kumar, rpf personnel is denied from passing toll at 7 20 am at sri nagar toll plaza at lane no 4. I have proper documents. Shift inchRge is shri Ravinder. Please take immediate action as it is our daily routine.
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            S
            Shrikant_Deshmukh
            Dec 22, 2020
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            Address: nagpur- kondhali section

            I drive on dated 18/12/2020 19:28:47 by vehicle number- MH 49 BK 5857. facing issue with toll naka, required proper way or smooth process of fasttag.
            I already stick the fasttag on front side, on toll plaza their scanner is not working or unable to scan my sticker, so next step is to scan code by individual machine i.e. scan manually by machine but without doing this scanning (manual scan) they pressurely ask for money and charge double on actual amount.
            so they wants to be have machine if sticker is not working.
            I want my excess amount because toll plaza scanner is not working that's their fault, and my fasttag is working on different plaza properly.
            so pls make a strict rule to scan code and better scanner visibility.if this is not working they want another option.
            Toll collection by: ATLANTA INFRA ASSETS LTD.
            I attached toll receipt.
            +1 photos
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              J
              Jakir Khatik
              from Delhi, Delhi
              Dec 22, 2020
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              Address: Near nhai 6 vyara songad
              Website: Nhai

              Trouble is being done on toll palza
              +1 photos
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                A
                Ashish Sharma's
                Dec 22, 2020
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                Address: Ringus-Khandela Road

                I feel very bad to pay a toll on Ringus-Khandela road during my journey against NHAI toll rules for Indian Army Soldiers.
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                  S
                  syamkakumani
                  Dec 22, 2020
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                  Address: Near Kurnool

                  Amkathadu toll Plaza boards are showing old prices, but charging more toll.
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                    P
                    pranav jambhale
                    Dec 22, 2020
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                    Address: Warje pune

                    Few people are dumping toxic medical waste, plastic waste, household waste in my land. I have previously sent pictures of people dumping to the local.police but they refused to act. The toxic waste is resulting lung diseases to.us
                    Please help us resolving the issue and taking necessary. Action against the culprit
                    +2 photos
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                      S
                      Sunnyshah18
                      Dec 21, 2020
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                      My car rto passing is gj 16 and at bharuch narmada plaza my toll is deducted many time. Please sir this is unfair i am paying rto taxes u shpuld refund my money
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                        heychintu
                        from Jodhpur, Rajasthan
                        Dec 21, 2020
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                        Address: 19, Vishwakarma Nagar-II Bhadwasiya Jodhpur Rajasthan

                        The car was charged twice by tolltax firm, via cash and fast-tag
                        have receipt of cash and statement of fast-tag.
                        BIRAMI was that toll
                        +2 photos
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                        neither contacted nor refunded still
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                        case will be filed in consumer court soon. will wait till 5 January 2021
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                        no one contacted me still... such a shame of NHAI
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                          C
                          Chelladurai1234
                          from Mumbai, Maharashtra
                          Dec 21, 2020
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                          Address: Salaiputhur toll plaza salaiputhur (mep infra)

                          Salaiputhur to nanguneri road worst maintenance(road damaged and sand not cleaned) tree development zero, all bridges damaged more time informed mep infra, but not reponse,
                          +17 photos
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                            Naveen86840057
                            Dec 21, 2020
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                            Address: D103 sewak park uttam nagar n.d.59

                            I am a handicapped person and my car alto K10 Dl1cz2630 is also registered in INVAILD CARRIAGE.

                            I show my all proof to the toll authority that I am handicapped and my car is registered in INVAILD CARRIAGE.
                            But they said you must pay
                            And forcefully charge 70 rs. Vide ticket no. [protected] at panipat toll plaza.
                            My mobile number is [protected]

                            Please do the needfull
                            +1 photos
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                              R
                              rakesh25lenin
                              Dec 21, 2020
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                              Dear Team,

                              This the compliant against rest room, While I am travelling from Madurai to Chennai.. We have faced problem agaist maximum of the rest room. Whether it's closed or very very worst condition.

                              Very pathetic to many of consumers, So please take the action against the toll.
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                                R
                                ravichandran venkatesan
                                Dec 21, 2020
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                                Address: Chennai Dinivanam Highway

                                Toll fee charged twice one through Fastag and also money collected by cash also for same day travel. Please take necessary action and return the money deducted through Fastag and initiate action against the employee who insisted for double payment even after showing the mobile message. For Chengalpattu local vehicle toll collection itself is unjustifiable and also road maintenance is not at all that good for the money collected.
                                +1 photos
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                                  R
                                  RoyDipakRoy
                                  from Delhi, Delhi
                                  Dec 21, 2020
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                                  Address: Hyderabad

                                  I have traveled from Edulanagulapally Plaz to Patancheru plaza today around at around 9-30 am (Trip no.[protected]. I was charged Rs. 70 instead of Rs. 20. Many time I faced same problem. Hope National Highways Authority will work on this to avoid loss of commuters because of faulty scanner of Toll agency.
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                                    S
                                    Sourabh Makani
                                    Dec 21, 2020
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                                    Address: makani villa h.no.254 old hbc near maruti park, ward no.30 sirsa

                                    Vill.thana toll plaza

                                    In ki toilet main bill kul safai nahi. Hai na hi koi safai karmi hai.toll le rahe hai service nahi de rahe.
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                                      GURURAJ HEGDE
                                      Dec 21, 2020
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                                      19.12.2020.
                                      I am used service road(not toll road), still amount 80/- deduced from my fast tag.(transaction slip attached)
                                      Refund not done.
                                      Location- NHDL toll road (hubli-dharwad bypass)
                                      karwar toll
                                      +1 photos
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                                        klmahobe
                                        Dec 21, 2020
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                                        Address: BHOJPURY TOLL BARIER , NEAR BILASPUR (CG) ,IN RAIPUR -BILASPUR HIGHWAY , CHHATTISGARH AREA

                                        At bhojpury toll plaza, in raipur-bilaspur cg) highway, in fastag lane it took more than 5 minutes, only one truck was their at window . They were collecting money by hand .
                                        I was in vehicle - cg10bc5187, having bank of baroda fastag
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