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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
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+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 241

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O
Om Narayan Sharma
from Paithan, Maharashtra
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Wrong method of toll recovery.

Address:Dhank Toll Plaza Dist. Mahasamund, Chhattisgarh

Despite being fast tagged, the vehicle is stopped and scanned. Blockers are given as an excuse for not having a fast tag scan, fear of damage when the vehicle collides. On speaking, the quarrel with the customer is resolved....
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S
shri75
from Powai, Maharashtra
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Bad behaviour and Malfunction of toll plaza

This is to inform that on 6-12-20 I passed toll plaza Kamkole near Zaheerabad at 10:36 and Rs 95/- were deducted and while returning from the same toll plaza at around 14:15 the plaza computer system had some kinda glitch, it seems it was showing that the vehicle has just passed and there should be some 10 minutes difference between consecutive passing( what a idiocy) however it was more than 3 hours had lapsed, I was made to go back and...
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K
knitkhannajee
from Powai, Maharashtra
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Kanpur lucknow toll plaza

Barriers at lucknow kanpur toll are not automatic. The person on duty closed the barrier before car passage. This caused the barrier to strike against car front mirror. The mirror is broken now. Let me know who will pay for this??...
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G
Govindji Shahoo
from Powai, Maharashtra
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Rubble (),Rock pieces are spread over the Road

Address:G. T. Road Namajpur, Gopiganj, SRN Bhadohi, Uttar pradesh

The people are working for NHAI maintanance are not doing their job properly.

The Rubble are spread over the North Side of Below the Skyway, on G.T. Road at Namajpur, Gopigang SRN Bhadohi. But no PWD worker or contractor is taking care of it,

This is causing many Accidents Daily,
My sincere request to concerned department / Person to take strong action to make this Good National Highways part from so...
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Address:Konda Mallepally, Nagarjuna Sagar road of Nalgonda district.

Sir, I would like to bring to your notice the bad condition of the NH new laying road in our area (Nagarjuna Sagar road to Konda Mallepally to Devarakonda of Nalgonda district Telangana through this letter.
There are heaps of road material on both sides of the road this newly laid NH road worst than village service roads improper camber, using less Bituminous. also there no using gravel filling or cutting, there are without removing...
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Address:68 new bjs colony jodhpur

I travelled from jodhpur to jaipur and come back within 24 hour by my car rj19cj9705 on 6.12.2020.
At jaipur & kishangarh plaza toll company has charged full for return journey also. The detail are as follow.
1.kishangarh plaza toll 40rs at 10.41.10 tr. Id [protected]
2..kishangarh plaza toll 40rs at 17.21.23 tr. Id [protected]
3.jaipur plaza toll 65rs at 12.06.06 tr. Id [protected]
4.jaipur plaza toll...
+1 photos
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S
Sahiljain065
from Powai, Maharashtra
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Debris and digging problem in front of my industry

Address:mahavir steels near gupta casting opposite new holland agency samalkha 132101 haryana

Despite repeated calls, so much rubbing and digging has been done in front of the factory, even after repeated requests, they did not give any response but stood up more and left the path in front of the other Tell me what should we do?
from sahil jain
mahavir steels
near aggarwal casting gt road offosite new holland agency samalkha distt panipat haryana-132101...
+3 photos
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K
kulkarnipc
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Khed shivapur Toll plaza Pune

I am residing in Pune city and owning a four wheeler MH12 FY 9212.
Today 07/12/2020 at 11:20 AM I traveled via Khed Shivapur Toll plaza.
I informed person at toll plaza for exemption as I belong to Pune city Haveli Taluka.
As per government declaration, vehicles registered from 5 Talukas of Pune will be exempted from toll at Khed Shivapur toll plaza.
Even after informing the person about this, toll got deducted...
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G
guru5683
from Powai, Maharashtra
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Open only 2 toll at a time... And facing heavy Jam

Hi,
I want to raised this issue at Asroga toll plaza, sultanpur (UP) only two toll gate open at a time so public facing trafic jam situation. This happened every day... So plz check this issue and resolve it.

Dileep shukla
[protected]...
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R
Ranjit 19
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Regular traffic jam

Address:NH -31

Kharik toll plaza route is always remain in traffic jam.Is only duty of vehicle fee or chalan or else look ing for traffic problem.Help people travelling through this route .
Hoping a good response from your team....
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V
VINAY7354YADAV
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Expansion project of NH-334B

NHAI has passed the tender for expansion of NH-334B after getting NOc from UP government in 2017 to declare this road a NH. The tender passed by the NHAI is to expand the NH-334B from current 2 Line road to a four line road . But in the Baghpat-Meerut stretch the ongoing expansion work is not stretching the road to four line .So I request the NHAI officials to look into the matter...
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Address:Limbdi Dist.Dahod. State.Gujarat
Website:pmo office

Date-6/12/2020

I came at toll plaza and asked one question that why should i pay toll fot the bad roads and waiting in a que for 5 minutes so they miss behave with me and on of them told me that you pay toll for your vehicle not for road and miss behave with me here i upload a video with this complaint....
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R
rajivb9
from Powai, Maharashtra
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Double charging of Toll money

I have been charged Toll twice thru Paytm Fastag account as well as cash.
The toll counter person told me that the system is not accepting Fastag amount, hence I need to pay cash. Later on, when I checked my Paytm Fastag account, toll payment was also deducted from my account.
Attached, for perusal:
-Screenshot of Paytm Fastag payment on 05 Dec at 16:00
-Cash payment Receipt on 05 Dec at 16:01
The concerned...
+2 photos
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Dear Sir,

Today coming from Moradabad, at Chhajarsi toll plaza the toll collecting staff collected penalty even after having the sufficient balance in fastag account, when having the sufficient balance than how can it show blacklisted tag, the start is operating the machine manually and cheating the customers by charging the penalty. Have crossed the Joya Toll Plaza and Brijghat Toll Plaza same day few minutes earlier than...
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रवींद्र पति त्रिपाठी
from Powai, Maharashtra
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Regarding irrelevant extra charges and misbehave on sasaram toll Bihar.

Respected sir
This is ravindra pati tripathi my relative mr. yogesh pandey booked tempo traveller to go to her sister marriage ceremony, at the toll sasaram bihar while going they charged 115 ₹ (as our van come under car/jeep/van category) but while returning same day they charged 185₹ (that is charge for minibus ) we objected this is van come under car/jeep/van category but they misbehaved and abused dint return our money.br...
+2 photos
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C
che_tan
from Hyderabad, Telangana
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Paddy and objects on the road by farmers

Address:MADANAPET toll plaza (nhai 365)

Paddy and objects on the road by the Farmers where accidents occur and that was so near to the toll plaza MADANAPET NHAI 365....
+3 photos
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V
Viju85
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Map of NH 61

Address:PWD Beed

I have requested for map of national highway 62 (Kalyan- Vishakhapatnam).The land acquired at village Savargaon pokhari Ta Gevrai Dist.Beed for NH -61. Specially the land gut 247 and 329 hw much areas r acquired of these lands and hw Highway passes through.Plz.ask someone to provide me this information....
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V
VenkatramaManikandan
from Powai, Maharashtra
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Condition of Trichy Ulundurpet NH Road

Address:10 - C, Seventh Cross Street, Forest Riad

Today (6/12/20) I am going to Chennai from Theni with my family members. From Trichy Samayapuram Toll to Ulundurpet Toll THE ROAD CONDITION IS VERY MUCH WORST.
Even it is in worst condition I paid all my toll charges.
Kindly rectify as early as possible....
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P
Prathimaprasad
from Powai, Maharashtra
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Toll paid twice

We had to pay cash and also been charged through fast tag at the kia toll plaza. Toll name: EDTPL
Ticket no: [protected]
Date: 06- dec- 2020 12:37:05pm
Vehicle no: 4273
Vehicle: car
We need refund for the same. ₹95...
+1 photos
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Address:Saukala Toll Plaza

SBI FASTag Acc ending with 137C0 VRN: JH01AK0397 debited Rs. 375 Toll Charges at Saukala Toll Plaza on 01/12/2020 07:51:46
The amount which should have been deducted from my account was to be Rs. 105 but Rs. 270 was deducted extra.
Please refund money as soon as possible....
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