National Highways Authority of India [NHAI] Complaints & Reviews

TN 45 BU 2695 lorry found to be drove inappropriate way and made panic of for other vehicles. That driver disobeyed driving rules and tried to hit many vehicles on the road... I and my father was driving from Coimbatore to Palakkad in 544 highway, this lorry overtake us in an inappropriate way and blows air horn continously to make us panic... Those people were drunken. We did shout at them and they blocked our way at just before walayar check post... They stepped out and argued with us. Local people gathered and solved our issue, even though they used to blown air horns in corporation limits where air horns are prohibited. My father is a heart patient and this may affect his health... Do a necessary action to them.

Vehicle number: TN 45 BU 2695
Location: Coimbatore - Palakkad highway (NH 544), Near Walayar Check post, Tamilnadu
Date: 20.12.2020
Time: 8.12 pm

The hirebagewadi toll plaza on NH48 has extremely long waiting time, when asked about the 3 minutes rule the employees over there did not bother. Please take some action with for the same

Complain no 2735412 Dec. 11

Sir, I have a 12 wheeler vehicle that is under passing loading capasity is 31 ton. & govt. grant 5% extra load, and 500 kg. extra for diesel and triple. Total under passing load is 32 ton 500 kg. But the toll plaza said that govt. grant extra 5% not given in the total load and want 1450 rupees fine for it and bad behave with my Driver. Plzzz do something as soon as possible.
Mob-[protected]
[protected]@gmail.com

Vehicle No. WB59B 6664
Paschim Madati toll plaza NH-31(Near Siliguri P.s- Bidhannagar, dist- Derjeeling, West Bengal)

Toll plaza facilities are very rude and they collect money from local residents

Hello this Sindhu here from karnataka in ashoka toll plaza we were waited for more than 10 minutes in ashoka toll plaza hirebagewadi coz of der improper service and we didnt get any kind of exmption over der. Whether 3mintutes waiting rule dont apply to them or what we really dont understand its really creating problems to common people please look after these things

Dear sir/Madam.
1st complaint.
I am a passenger .Coming form Barpeta Assam to Kalain cachar assam via meghalaya shilong Road NH6 (J.B.Road).
This is the NH Road this road is going to touch with 4 state .
When we cross juwai our Vehicle pool on line.this line is approximately 8 k.m .there is passenger bus, vegetables Van, light ven, Track & private car also. This no entry is going approximately 12 hrs going .
Please we r so many people are in very hills areya . me & no one don't know the resion of no Entry .plz help us to reached our home (places)
2nd complaint.
When we Entry in Meghalaya approximately 7 to 10 places police & other camp charge money when Vehicle pepper & everything is okay.

While travelling from Haldia to Durgapur, we stopped at Highway Nest at Palsit to get some food and use the toilet.
The toilet was in locked condition. I had to ask for the keys from the shop (Highway Nest) to use the toilet.
The toilet was very untidy and dirty and found clogged.
May please look into the matter.

To the attention of the esteemed National Highways Authority,
I live in Tenpasiyar village, Tindivanam taluka, Villupuram district, Tamil Nadu. In our area, Indian Oil Company (Varun agency) is operating on the side of our land. We have been farming on our land. According to the drainage system in our town, the rain water leaving the town can only go out through the petrol station (Varun Agency) station i.e. through the canal along their national highway. Not only did the existing waterway occupy the national highway space but the rainwater stagnated on our land without going out as they built a 3 foot high access road to their company. Thus water stagnated in our land and all crops were destroyed. I have been telling this to the Varun Agency for the last three years. But they are refusing to let the water go. They also intimidate the slaves by telling them to go out with inappropriate words. We face this vulnerability every year. Since our livelihood is on this land, I humbly request you to take this complaint to the concerned administration and make way for water.

I have also attached photos of the affected areas to their attention with this complaint!

Regards
K.Janakiraman
Farmer
[protected]

Paid Rs. 75.0 FASTag toll fare for vehicle reg. no MALA251ALFM395462 at Kini Toll Plaza on Dec 19, 2020 19:59:08. Toll txn Id: [protected]. Updated Paytm Bal: Paytm Wallet- Rs 191.2

I want to know the maximum toll fee you are collecting, because sometimes collecting more and sometimes less. This is not first time. One more bonus is worst roads.

Hello sir,
Car number- MH-42 K -6280. Today at patas toll naka on pune solapur highway toll get charged two times. First the service women said your fast tag is get blocked so she asked me for cash. So I paid cash. After reached at pune one SMS came about the chrage on fast tag. So fast tag also get charged. Please return the amount get charged on fast tag.

SMS
Dear Customer, ICICI Bank FASTag linked vehicle no. MH42K6280 has been debited with Rs 75.00 on[protected]:39:45 for toll charges with trip number[protected] at Patas Plaza Plaza on[protected]:35:16. Avl. bal. is Rs -8.00. Call [protected] in case of dispute.

Also while attaching only 2 mb photo the site is saying it only allowed 32mb file size. Not able to attach the photo of receipt.

Charged receipt number is below.
Ticket no. - [protected]

Thanks,
Abhijeet

Resp sir,

I had travelled by my car MH02DS 6979 on 11/11/2020 and returned back on 18/11/2020 from mum to sawantwadi

My complaints are

1)At anewadi toll on 11/11 at 11.03 am 65rs cash was taken and fastag payment was also done.He had given fake receipt of other car no2122

2)on 18/11/2020 at taswade toll at 10.21am 75rs was deducted and at 10.27am 190 rs was deducted

3)on 18/11/2020at 3.06 pm at airoli toll 40rs was deducted and cash 40 rs was taken saying fastag was not working.i got original receipt with me

so pl do the needful

thanks

dr s n vanjari
Mo.[protected]
E-mail.[protected]@gmail.com

Sir, my SBI Fastag registered mobile number is [protected]. It has been blocked since 1 year. I have complaind about 50 times to the call centre about 100 times to the agent who issued the Fastag and sent 12 emails to the help desk of SBI Fastag. No action taken and no reason given. Every time I am sending my RC book, Photo, Car Photo. But blacklist not removed.
From 1st January, 2021, Fastag has been made compulsory. What should I do now.

Please Help me.

Thank you. Regards, K.Sriddar, [protected]@gmail.com, [protected]

In this connection it is submitted that, m done the up down from yamuna nagar to chandigarh, and at the time of going to chandigarh by vehicle no. HR02AK 4472, the toll tax deducted from my Fast tag (Copy attached). and when i m return from chandigarh the balance of fast tag was low (72.91 rupees) so the tag status shows black listed, m requested the staff that give the cash slip single side, but the toll staff do misbehave with me, they are not looking like staff but they are punk and hooligan. when i give them Rs. 200 for single pass slip, they cut the up down slip (copy attached), when i asked them for what is this. i need only single pass slip thay again misbehaving with me. what i do, m slintly return to my home. this is not acceptable by any person. so please take a action agaist the toll plaza staff. please do the needfull as soon as possible. With Best regards, Karam Veer VPO Damla Distt. Yamuna Nagar Ph. [protected]

Worst maintainence of vijayawada to vizag highway. No work for repairs even after collecting huge toll charges. Useless ministers & departments which are least bother of the roads. Even the muddy roads in villages are far better than high ways

Khed Shivapur toll plaza is not scanning Fastag correctly. Inspite of having sufficient tag balance toll plaza employee is saying tag is blacklisted and forcing to pay in cash. Please take immediate appropriate actions

I recharged for monthly pass for makrauli kalan toll plaza for my vehicle no. HR08T5079 on 14 december 2020. money(₹275) deducted from my pnb bank account through debit card but the recharge status was failed.

Today i have visited ghanghari toll plaza near by dumri in jharkhand. They collected toll tax from me for route gorhar to barwa adda section but my route was different. My route is dumri to dehri on sone. Staff was misbehaving with me . I was with my family. They told you can complaint against NHAI. For my safety I have paid 100 but why I will paid this amount which is not pertaining to my route. Yesterday I have paid 3 toll tax while I was going . I am ready to pay toll tax but why I pay which is not in my route . Staff was approx 20 and they way they talk he can beat any one. They have not taken tax from so many vehicles and one more things they have taken less amount from few of vehicles and did not given any receipt. There was not any official setup. Which kind of charges they are taking. Roads conditions was not good. One receipt is attached. Pls chek and refund my amount otherwise I will lodge complaint in court. Ac details
Name- Yashwant Kumar
Mob_ [protected]
Ac no- [protected]
Ifsc- SBIN0004621
एसबीआई

I submitted complain of toll tax deduction is more on 30/11/2020 on whatsup nhai number. I called today (18/12/2020) for status of complaint. She reply yr documents are not sufficient. I asked why not you reply on whatsup me my documents is not sufficient. Why i have to need call for every time for status why yr side is not reply about job

I attached screenshot of massage

Please provide us whatsup complaint or feedback facility

Or why deduction of toll tax more this is also errittanig us