National Highways Authority of India [NHAI] Complaints & Reviews

Worst maintainence of vijayawada to vizag highway. No work for repairs even after collecting huge toll charges. Useless ministers & departments which are least bother of the roads. Even the muddy roads in villages are far better than high ways

Khed Shivapur toll plaza is not scanning Fastag correctly. Inspite of having sufficient tag balance toll plaza employee is saying tag is blacklisted and forcing to pay in cash. Please take immediate appropriate actions

I recharged for monthly pass for makrauli kalan toll plaza for my vehicle no. HR08T5079 on 14 december 2020. money(₹275) deducted from my pnb bank account through debit card but the recharge status was failed.

Today i have visited ghanghari toll plaza near by dumri in jharkhand. They collected toll tax from me for route gorhar to barwa adda section but my route was different. My route is dumri to dehri on sone. Staff was misbehaving with me . I was with my family. They told you can complaint against NHAI. For my safety I have paid 100 but why I will paid this amount which is not pertaining to my route. Yesterday I have paid 3 toll tax while I was going . I am ready to pay toll tax but why I pay which is not in my route . Staff was approx 20 and they way they talk he can beat any one. They have not taken tax from so many vehicles and one more things they have taken less amount from few of vehicles and did not given any receipt. There was not any official setup. Which kind of charges they are taking. Roads conditions was not good. One receipt is attached. Pls chek and refund my amount otherwise I will lodge complaint in court. Ac details
Name- Yashwant Kumar
Mob_ [protected]
Ac no- [protected]
Ifsc- SBIN0004621
एसबीआई

I submitted complain of toll tax deduction is more on 30/11/2020 on whatsup nhai number. I called today (18/12/2020) for status of complaint. She reply yr documents are not sufficient. I asked why not you reply on whatsup me my documents is not sufficient. Why i have to need call for every time for status why yr side is not reply about job

I attached screenshot of massage

Please provide us whatsup complaint or feedback facility

Or why deduction of toll tax more this is also errittanig us

There has been a deduction of toll 2 times at chandwad toll plaza yesterday from my fastag for vehicle MH 12 MB 2989

Pleas clarify lalanagar toll plaza three times charging toll tax
Amitav [protected], VARANASI

Dear Sir

I hope that we have to to give a seperate lane for fast tag in all tolls,
but in maduraivayal ( Vanagaram) toll which located in chennai is not following the rules

They have not given a seperate way for fast tag and we have to spend more time to cross this toll. even if we ask to those staff's they are not providing proper answer and also using abuse words.

Kindly look on to this and resolve the issue

thanks
M.Mohanraj

Hi my account is debited multiple times for Khed shivapur toll naka for 95 rupees My account is also got deducted for 200 rupees of my security deposit details as below 02Nov2019 for 95 25Aug2020 for 95 17Sep2020 for 200 04Oct2020 for 95 My vehicle is MH14 and money should not get deducted I have called multiple times to customer care but I am still not getting proper help from them Attached screenshot
I have raised multiple complaints but no action taken by NHAI and HDFC fastag
ID is[protected]
Thanks
Shrikant
[protected]@gmail.com

Sir is am from tamilnadu, Tuticorin from Tuticorin to nellai vagaikulam toll gate amount taken wrongly, daily it will happen no proper response

Yesterday when I crossed IVRCL Chengapally from Coimbatore for one way Toll charge (TN38CT8260) for Rs 100.00 debited on Dec 16.
But while return back to Coimbatore same toll IVRCL Chengapally collected 45rs.

Kindly check and re-fund extra 55₹ to my fastag account

Dear Sir,

Today i passing through Chokkenahalli Toll & 115002, They claimed me that you are fast tag is having low balance having no balance for coming in fast tag toll they charged double amount and from mt fast tag balance also amount got deducted,
We told the person that we are having enough balance please check at your end but he denied,
My fast tag balance is more than 1000rs at that time images are attached for your reference please do take serious action and do the needful to me.
like this how many people will suffer

From bhubaneswar to visakhapatnam all toll gates are entering the vehicles without fast Tag in fast Tag lane. While cars with fast Tag waiting for a long time in fast Tag lane.

As Mentioned in NHAI site there should be a 60km gap for toll plaza but in mukka mangalore karnataka. Near to NITK SURATHKAL toll plaza is there and the staff who all are working in toll plaza are localities. Threateneing the people those who are not mangloreans and treating very badly. As am a medical fellow they won't consider the emergency situation also. It's very bad.

On 15th December theirs a double deduction in the same toll plaza with different names of toll plaza kindly get me refund and its happing many a times to me and also to others..Kindly check the timeings..

Dear sir I ur toll employee clam me eaxta money I m enter dhuai toll and jakhauli t-1 charge 150rs but I confrome this have only 80rs this is not fair and ur employees bad behaviour I have family this time so I m not create any issues I gavi money and go. I m go in court and complete and file case ur agains My name Lokesh Choudhary mobile no [protected]

Today I traveled from Gonda to Lucknow and at Shahab Pur Toll Plaza, Lane 04, the toll booth showed fastag blacklisted despite having sufficient balance.
The behavior of the person at the booth was very rude and kept saying that you have to maintain Rs. 1000 in Paytm wallet for the deduction of Rs. 15(Since it was a return journey).
They took cash for the toll and the money for the toll was also deducted from my Paytm wallet.
2 Cars ahead of me also faced the same issue.
Please refund the extra deduction and check the plaza for whether a scam is taking place.

At Chhajarsi toll plaza, Toll collected on 11 December, 2020 is INR 125 while on 12 December, 2020 toll collected was INR 65 on the same toll plaza.
Attached are the image of toll deducted.
Why is the difference between the two? Do the Govt of India/NHAI really concerned about these irregularities and take any action?

There is a huge dug in the center of the road on Hathras - Sikandra Rao road (NH 33). Can be many chances to happen accidents due to this kind of negligence. Please cast it as soon as possible to get it fixed.

Dear sir
Toll plazas these boys annoy the carriage Every car who goes to the case line forces the car to force fastag The leader of all this is an employee working in this toll plaza And they are selling 250 rupees fastg for 500 rupees Please take immediate action on this toll plaza toll plaza ka karmchari hai uska naam niche likha gaya hai Who is selling this fake fastag

Toll employe name RANJEET GARHWAL

Toll plaza name. Akhepura toll plaza
Address sikar Jaipur road palsana

so Please take immediate action

Thanks