National Highways Authority of India [NHAI] Complaints & Reviews

I received the fastag for my new car on 5 th September 2020, around 1 pm via courier.
The night before the receipt of fastag, an amount of 95₹ was deducted, while the courier guy was travelling across L&T toll plaza located near Vadodara.
I raised a complaint to Paytm for which they approached you to settle the issue for refund. But instead of refundind, again 445 ₹ were deducted from my fastag account for so called discrepancy...

I am traveling pune to satara trough marwadi toll ashok jagdale denied ti give a return toll because of he said only fastag car allows return toll kindly clarify otherwise I have to be file complaint against toll plaza...

My vehicle no TN06P9811 toll plaza Paranur i gt detected amt through fasttag also thy collect money also pls verify...

We were travelling from Delhi to our home town Rajasthan on 25th November, 2020, at Badarpur, toll we have been asked to submit double toll in cash for non-functioning of Fastag but in reality my fastag was working and deducted the toll tax as well, but the staff asked us to submit the tax in double, he took double tax from us in cash and simultaneously my fastag was also charged for the toll. He also marked my car number wrong in slip; my...

For Pune public toll is free still after showing my aadhar card they are doing FASTag entries.
This happens to me twice.

Mh14 JE 6996...

Fastag working but in return journey they said not sufficient money in fastag and they charged more than existed actually 70/- but they charged 120/-
Ghatkesar toll plaza Hyderabad ORR

Journey tukkuguda to ghatkesar in return journey...

I was traveling from Gurugram to Rohtak and after leaving western express,

When I reached on the toll on Delhi Rohtak highway (Rohad Toll), then executive at toll booth told me pay cash stating that my fast tag is blacklisted due to low balance, I paid cash and meanwhile I checked the balance that mine fast tag has Rs 675 balance in it.

Due to which Rs 65 deducted from my fast tag as well as the executive took...

I have a complaint against toll plaza 148B kitlana Charkhi Dadri. I am regular passenger of this road. When I cross the toll plaza, two line always closed at the time of 9:30AM to 10:10 AM. In afternoon when I cross the 2:20PM to 3:00 PM it is also close two line. When I ask to operator why you always closed the two lines, he says that operator Khana khane gya hua h but he always says this type of idea.Your operator take 20-30 minutes daily.i...

Toll fee has been raised a lot (increased up to 140%) from last week of October'2020
Example: For Car/Jeep - Previous ₹ 25/-, Present ₹ 60/-
Toll Plaza Location: NH-30 Badava Toll Plaza, Andhra Pradesh (55 KM from Vijayawada)
this is not reasonable / acceptable
hence, please action to decrease the toll fee...

The Omalur (Tamilnadu) national highway toll person charged LCV category toll (135 Rs) for our light vehicle Traveller 10 seater Force ( less than 7000kg) vehicle .
This is so frustrating action from national higway authority, we would like to take action and need refund along with compensation.

Date of journey and toll collection : 28/11/2020
Ticket number :[protected]
Operator Id : 000065
Booth....

My car number is MH18BC2051
date:[protected] and
Time:-8.34 am and 22.18 pm
both time i paied toll in cash but stell the diduct the amount in my fastag account...

Condition of Pune Satara road is worst and road construction work is not fully completed still you allowed contractor to collect toll on this highway, your Minister only make big talk but don't do anything about this highway....

Respected sir/ madam
We appreciate the introduction of Fastag in our highways to streamline toll collection. Today, on 28 Nov 2020, as we in our car passed the Hejmadi tollgate, Karnataka, at 8 am, the Fastag sensor was not functioning, and none of the workers at toll gate were responding, all were busy counting money, causing a block at the toll gate for 10 minutes. We felt really helpless calling for assistance, but nobody responded....

Baroda FASTag Ac linked to vehicle no AS01EL1300 is debited by Rs.105.00 for Toll Charges at Madanpur Toll Plaza on[protected]:54:32 for Trip No. 13712353. Avl Bal. Rs.185.00.In case of double debit, Please raise dispute through quick dispute resolution menu (QDR) on Customer Portal

I also paid Rs.55/= at tollgate by cash, receipt no. [protected] date[protected]....

In Banswara Ratlam road toll payment collect, but the road condition not Good, no monitoring the road turning signals available or not, and sign board of road bump not available, bump also very sharp and very frequent....

Respected sir
This was the 8th time in 2 months that there scanner for fastag didn't works..They say that it is blacklisted despite of having Rs 600 in account.
Then they behave like a goon and ask for toll.
Also there is a huge traffic always at this toll..They have untrained staff
Government is promoting cashless and fastag and there system didn't works..
Pathetic, cash was better than fastag seems like...

My Vehicle UP16BK3888 was charged Penality Fee CASH at Manesar Toll on 25/11/20 due to some ERROR at the TOLL SYSTEM ERROR, at the same time Fast TAG account was also debited .

Please refund this PENALITY CHARGED .

Harish Joneja
[protected]...

I traveled on Pune Bangalore Highway on 25 and 26 th Nov. 2020 in my Car registration number MH 12.

MH 12 registered cars are exempted from payment of toll at Khed Shivapur Toll post.

As a matter of fact LED display shown *_Not Paid_*. But money got deducted from my FAST TAG Account.

This is cheating. A fraud practice at the naka.
This can not happen unless some top officials are involved...

Dear Sir
This is with regard to over charging of toll fee. On 23.11.2020 I have traveled through Timmalapura toll Plaza of NH 50. Booth no/lane no. 12 of the toll Plaza has cash/Fasttag board and toll fee Rs. 70 was mentioned there. Upon entering the lane, toll person asked to pay double the toll fee Rs. 140/-. As per the guidelines of the Ministry of Road and Transportation Govt. Of India, double the toll fee need to be collected...

Complaint regarding Fastag Monthly pass recharge. Vechile no HR20AJ5254 & Mobile no. [protected]
For your kind information my grievance is not for the transaction on dt.02.11.2020. My grievance is regarding transaction dt.01.11.2020 at 05:20 PM(Screenshot attached and transaction highlighted). The transaction(dt.02.11.2020) you are taking about is an another fresh transaction of same amount.
Therefore you are once again requested...