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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 245

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L
Lokeshraja Divi
from Powai, Maharashtra
Dec 1, 2020
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Address: Narasapur
Website: www.andhracm.com

I am Lokesh raja Divi
Narasapuram 534275
(west Godavari district)
Andhra Pradesh,
From Narasapur to Palakollu NH216
Highway Road fully damaged and holespulled these make many Accidents
Are take place . Our Mla and MP didn't take any Responsibility on it state and central Government didn't take any Actions on it
So plsssss Re-construct these Road and Give some Confidence as making India

Yours sincerely
Lokesh Raja Divi
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    H
    harshal gite
    from Pune, Maharashtra
    Dec 1, 2020
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    I passed through the toll plaza Khed-Shivapur Toll Plaza where toll is exempted for MH 12 (Pune) and MH 14 vehicles. But still my fastag has been charged twice (Rs. 95 once while going and Rs. 95 once while coming back).

    Please do something about it. I need a refund for the same.
    +2 photos
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      S
      Shivjeep
      Dec 1, 2020
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      Dear sir / madam
      I am standing at tendua toll plaza uttarpradesh for more than 20 mins on toll collection counter .
      None of the staff permitted me to cross the toll and told me that the system has failed.
      So the matter is how are we supposed to proceed.
      Basically I started to drive from muzaffarpur to jhansi by road .
      After several requests they neither listen to the complain nor resolve it.
      Kindly please take this matter under your consideration.
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        V
        Vikram Barkataky
        Dec 1, 2020
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        Drove from Guwahati to Bongaigaon in my Father in Laws Renault Kwid on 29/11/20.
        At Madanpur Toll Plaza M. B. Consortium Toll Plaza 105/- was paid in cash since FastTag was blacklisted as per the toll plaza guy. After few mins the money was deducted from FastTag. This is a scam and fraud run by Toll plaza guys in Assam, especially in the Guwahati Madanpur toll plaza. Since the money deduction SMS comes after 30 mins or so they are taking advantage of the same by taking cash and claiming that the tag is blacklisted.
        +3 photos
        We were said that our account is blacklisted in the Toll Plaza and were deducted Rs 105 instead of Rs 55 in the Toll Plaza.It is a really big scam in the Madanpur Toll Plaza in Baihata, Assam.If this issue is not resolved, then NHAI have to face legal consequences.

        Cash Fraud at Guwahati Madanpur Toll Plaza M. B. Consortium Toll Plaza - Comment #3777638 - Image #0
        INR 105 toll debited from Tag 3XXX6880 for vehicle no. AS01EM2162 AT Madanpur Toll Plaza on 21/02/21 05:05. Avbl Bal INR 284
        Whereas my vehicle was at my home in Dhekiajuli about 130 km from toll gate.I don't know how they deducted the amount from my fastag.Who is responsible for this kind of act.??
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          B
          bidyutbaksi
          from Powai, Maharashtra
          Dec 1, 2020
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          Address: C- 81, Indira Nagar , Lucknow -226016

          Sir
          Yesterday on 30th November 2020 at 06:35 pm i have crossed Ajgain Toll Plaza on Lucknow, Kanpur highway on my car UP32 KK 5008 . At the time of crossing the Plaza the toll clerk told me that my Fast tag balance is low so i have to pay cash for this and he charged Rs 75/= through ticket no [protected] and issued a receipt of the same .
          Later on i received a message on my fast tag account that the same amount has been deducted for the same amount.
          Please investigate the matter and do the needful.
          Regards
          B Baksi
          [protected]
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            N
            Niladri Sengupta
            Dec 1, 2020
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            TodayI was stopped at Mulund-Thane East toll naka in Thane ststimg fastag is blacklisted. I had sufficient balance in my checked and confirmed with Bank. This is a harrasment they carry on to generate cash. This needs to be stopped. My vehicle number MH04JB5713 crossed toll naka at 7.27 am today.
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              S
              Swapan Kumar Mishra
              from Mumbai, Maharashtra
              Dec 1, 2020
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              At Dhulagori Toll Plaza on NH-06 under NHAI, it has been observed that due poor and inefficient management of Staff on duty there is huge jam being created at the entry lane.
              All lane are served for truck and multiaxel commercial vehicles causing huge difficulty for small vehicles. Lane earmarked for small Vehicle also being blocked by large commercial vehicles including trucks. No toll plaza employees take initiative to manage it with professional proficiency.
              I being a doctor unable to get early exit due to such unprofessional mode of toll plaza operation by the employee. They don't bother to request for better care.
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                A
                Asish M.S
                Dec 1, 2020
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                Sir, today ie 30 Nov 2020 I had crossed Paliyekkara toll plaza in salem-kochi highway.Morning I have told them that I require two way pas of Rs.55 as displayed in NHAI fixed rate in holding at plaza.They refused and asked to take single journey.I have clearly told them that I will be returning in 5 to 6 hours or so.Eventhough they denied my request and I have to take Rs.40 costs single journey travel.On my way back also they again charged 40 rs.
                Both time I had to wait 20 min at booth.Sir this is brutal behaviour to public and simply looting our money, kindly look into it
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                  U
                  Uday Pal Choudhary
                  from Powai, Maharashtra
                  Nov 30, 2020
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                  Address: 1863,TF RAVI DASS BASTI KOTLA MUBARAK PUR NEW DELHI

                  Sir, on 26.11.2020 I was coming from Bharat pur to Mathura via Amoli toll plaza I having fast teg when I reached toll.in L-2
                  at that time fast teg not working and toll cashier told me give us the cash ur.tag is not working I gave him Rs. 40/- in cash and get it receipt no/Trans ID:[protected],[protected]:11:35 vehicle no is DL3CCA3436
                  But, after some time I got the message on my mobile that I have again charged Rs-40/- vide receipt no.FT[protected]
                  From
                  UDAIPAL
                  [protected]
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                    M
                    Monica_cs97
                    Nov 30, 2020
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                    Address: Tamil Nadu

                    Fastag account (Customer ID:[protected]; vechile no: TN20 BV3141 ) is active from the bank side but when scanned in toll plazas, it is showing insufficient balance/ blacklist. This happened fro the past two travels (29/11/2020 to 30/11/2020, and 31/10/2020). Sufficient balance has been maintained, but still showing blacklisted. Kindly resolve this issue as soon as possible to continue using my fastag
                    Nov 30, 2020
                    Updated by Monica_cs97
                    Toll been blacklisted
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                      A
                      Ankit rana
                      from Powai, Maharashtra
                      Nov 30, 2020
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                      At toll milk majra, staff of that toll told us that fastag of your car is blacklisted and take double toll in cash. After some time I got a message of deducting Rs 80 from the same toll on 30/11/2020 at 5 pm. My vehicle no. Is HR06AQ5974 and transaction by Vehicle MQ3NFG81SJC191702. In total I got a loss of Rs 160 on that toll. Please refund my money back in the fastag .
                      +1 photos
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                        C
                        Channabasavesh
                        Nov 30, 2020
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                        Address: Near Adavisomapur at: Papanashi

                        This is big scam, deducted amount from fastag and also collected cash this is double charge and it happened when travelling from Gadag to Mundaragi Karnataka, also when I called NHAI toll freed number 1033 they are not recognizing the toll plaza itself this is big scam in the name for toll plaza, im also attaching photocopies of both receipt & fastag account, hope I will get my refund back

                        Thanks,
                        Channabasavesh
                        +1 photos
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                          R
                          Ravi Ekka
                          from Powai, Maharashtra
                          Nov 30, 2020
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                          Address: Pundag Toll plaza

                          While going from Patna to Ranchi or Ranchi to Patna I pass through Pundag toll plaza where from two times I have seen that they deduct my money from fast- tag even after giving my toll tax in cash. They say fast tag machine is not working and I have to pay tax in cash. After sometimes I receive message that Rs 105 has been deducted. This has happened two times at that only Pundag toll plaza. I request You to please do something on my complaint or give my money back. I'm uploading the image of deduction message I get with Taxation id
                          +1 photos
                          Nov 30, 2020
                          Updated by Ravi Ekka
                          I've uploaded this receipt of paying cash that I received at Pundag toll plaza. Please solve my complaint so that from next time they don't deduct my money from fastag saying that it's not working and ask for cash instead. In this way they are earning double amount. The original Toll tax is only 100 Rs. Please look into my problem

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                            N
                            Nayakji
                            from Powai, Maharashtra
                            Nov 30, 2020
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                            NH275 (earlier SH-88) is broken almost every100-200m between Mysore and Hunsur. Very deep holes are there. Many a times drivers take sudden turn to avoid holes which is very dangerous. I am attaching some photos. Condition is worse at other than shown places in photos. Plz make necessary arrangements for immediate repair of the road. Thank you
                            +1 photos
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                              M
                              Murthuja Shaik
                              Nov 30, 2020
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                              There is no fastag facility in NH65 narketpally to addanki highway. Why it is not implemented as you say from jan1 it is compulsory.
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                                B
                                bpkreddy
                                from Powai, Maharashtra
                                Nov 29, 2020
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                                Hi Sir/Madam,

                                I have travelled to Nizamabad from Hyderabad on 28th Nov the toll fee has automatically deducted, when checked I see the toll also got deducted on 29th. I even did not received any Messages to the amounts deducted for these. Request you kindly to look into the issue and do the needful.
                                +1 photos
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                                  B
                                  Bhawani Singh Shekhawat def
                                  from Powai, Maharashtra
                                  Nov 29, 2020
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                                  Sir,
                                  Today on crossing jodhpur Pali toll ...i shown my defence card and certificate of duty while going from personal car ...their staff Rahul misbehave and said ...tu kon h...jana h to pay krna pdega...when I asked about manger he said I am supervisor..i took a receipt and went to control room..talked to Mr Sushil...he said he is in compulsion...you should be in uniform...then I asked about complaint book he denied and given lame excuses and I have to wait there for 40 min ...just for lodging complaint...then I talked to their Gm Muthu Kumar he said sir...you have to come in uniform...he was not ready to listen...the disrespect they have shown to a defence personnel was not acceptable...this anti defence problem is with both tolls of jodhpur Pali road..except this all tolls of Rajasthan pays due respect to soldiers...please take strict action against these goons working on tolls...who are not following toll act1901.
                                  Plaza id- 33053
                                  Payment receipt- 241387
                                  Complaint no -1219.
                                  Nitin gadkari ji do something...for due respect of soldiers.
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                                    Address: Across L&T toll plaza, Vadodara

                                    I received the fastag for my new car on 5 th September 2020, around 1 pm via courier.
                                    The night before the receipt of fastag, an amount of 95₹ was deducted, while the courier guy was travelling across L&T toll plaza located near Vadodara.
                                    I raised a complaint to Paytm for which they approached you to settle the issue for refund. But instead of refundind, again 445 ₹ were deducted from my fastag account for so called discrepancy...
                                    +1 photos
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                                    Swapnil4045
                                    from Powai, Maharashtra
                                    Nov 29, 2020
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                                    Address: Anewadi toll satara road

                                    I am traveling pune to satara trough marwadi toll ashok jagdale denied ti give a return toll because of he said only fastag car allows return toll kindly clarify otherwise I have to be file complaint against toll plaza
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                                      D
                                      Diyadinesh
                                      Nov 29, 2020
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                                      Address: New no 16/old no 11 chidambaram Swami koil 1 st street Mylapore

                                      My vehicle no TN06P9811 toll plaza Paranur i gt detected amt through fasttag also thy collect money also pls verify
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