National Highways Authority of India [NHAI] Complaints & Reviews

While travelling Lucknow to Prayagraj on date 15/11/2020 toll fees amount 60 rs.deducted from my Paytm via fastag at andiyari toll plaza for vehicle reg. no UP32GQ6374 at 14:22:27. Toll txn Id: 0010012011151422251651. And again on date Nov.16, 2020 without travelling thier toll fare of Rs.60 had been deducted from my Paytm through FASTag for vehicle reg. no UP32GQ6374 at Andiyari on 17:52:13. Toll txn Id: 0010002011161752063943.plese look asap in this issue to resolve it.

I was driving from Pune to Nagpur for medical emergency. At Karanja (Amarawati Nagpur road Maharashtra) toll plaza, operators asked me to pay toll with fine for 110 Rs. my FASTag was working but operator told me that there is no sufficient balance. I received sms after some time for deduction of 55 on my fasting. Same message was showing sufficient balance of 400 Rs. So I paid toll by FASTag for 55 rs & also operator took 110 rs for the same thing from me.I add the photo of message & toll receipt.

We were travelling from goa side on 15th Nov 2020 and had our fast tag read from all toll plaza. We were on the expressway and tolls were paid through fasttag. We reached talegaon-khalapur (west) toll plaza at 8.47pm on 15 Nov 2020. .But from talegaon-khalapur toll plaza the toll plaza guy said that the tag is not reading and told us to pay Rs.270/- cash. We paid and got the receipt.

Ideally this same receipt is to be shown at the next toll plaza at khalapur. But there our fasttag was read again and debited Rs.203 at this khalapur plaza.

Ideally fasttag Rs.67 was to be debited at Talegaon plaza and Rs. 203 is to be debited from khalapur exit plaza amounting to the total of Rs.270 in both tolls.
But here we paid Rs.270(in cash at Talegaon plaza) and Rs.203(fast tag debit at khalapur west plaza) amounting a total of Rs. 473 for both tolls

This amount which the fast tag has debited from our side at khalapur toll on 15 nov 2020 at 9.21pm for Rs.203 is extra amount taken from our side by the toll.

Kindly look into this issue as this is the fault of the talegaon toll plaza guy as he said that our tag was not readable and took cash payment from us. And the tag got debited Rs.203 again in the khalapur toll plaza.

Kindly reverse this Rs.203 to our fasttag wallet as this is the extra money the toll plaza collected from our side.
I have attached Rs.270 cash paid receipt as well as Rs.203 fast tag sms for our vehicle MH04JB3309 15th nov is attached. Request your help in reversing the extra amount of Rs.203 debited from our side.

This toll is charging car 25₹ which is not allowed as it is free for car

Dear sir

I am complaining about national highway no.47, The road managment company is not doing thier job properly cuase of thier mis managment and negligence of management every day we saw a new accident and after the accident they are not even manage the trafic, taking bribe to clear the trafic from accidentle party. The ROAD management company is IVRCL and all of their employees is thief.
Please take action on the same

I had a return from TSPA to gachibowli. Instead of charging 30 rupees they have charged 70 rupees. This is cheating. I don't know for how many customers they have done this.

My car number: ap10ap2740
My number : [protected]

This complaint is regarding the bad condition of NH527D maintenance is not been done for the road which goes from ramgarhwa to raxaul (east champaran, motihari district thana ramgarhwa) and there are no street lights not even one every day atleast 10 accident takes place all because of negligence of NHAI officials
Do take action regarding this .

Despite local resident of Meerut, Siwaya Toll has debited from my fastage account with Rs 85/=.And Rs 40 Cash paid by me. Pls refund Rs 85 /= in MY Fastage Account.
Thanks

Complaint against sardar Patel ring road.is free for 4 wheeler car bt every time cross road and deduct 35rs from my a.c complaint against to take action against sardar patel ring road tall plaza soon as soon possible to save many people money think every day up to 2000 car cross this tall plaza.2000*35=70, 000/-rs that's means auda this tall plaza fraud with car owners up to 70 k per day .so plz take action against tall plaza.

Despite local resident of Meerut, siwaya toll has debited my fastage account with Rs 85 .And Rs 40 cash paid by me .Pls refund in my fastage account for Rs 85/=
Regards

Sir My vehicle number TN 27 H 2625 having monthly pass Hex Fast tag Sl. No. 34161FA820328E4002E05560 passed through SU TOLL PLAZA Mettupatti( 058001) Salem Dt. Tamilnadu on[protected] . They have wrongly deducted Rs240 from our account. Even after complaining to the above toll plaza authorities no response from them.Please kindly take action and arrange for refund.

I passed SIVAYA Toll plaza at Meerut on 23.10.2020. At that Toll plaza, I was stopped and double amount of Rs. 170.0 was charged to me, I was told that Fast tag do not have sufficient amount. Amount was there in fasttag but i was not in position of argue as was in emergency situation at that time. Amount Rs. 85.00 deducted from my fasttag for which i got SMS after sometime.

This was issue related to fast Tag reader at toll plaza, I wants refund of Rs. 170.00 immediately with correction in system for no harassment at Toll Plaza.

Hi Team,

I'm really disappointed with the toll management. They are still taking cash on fasttag lane. Today I had an very bad experience where 3 car ahead of me paid cash & they are accepting cash on Fasttag lane. Then what is the point o[censored]sing fasttag in our vehicle. When I spoke to them they said if they are coming in fast-tag lane we can't stop.

If we are suppose to get such service then it;s a waste of management. I need an answer & action against such toll management people.

This has had happened multiple time on the same toll plaza Ghoradongri SH-43 . Could anyone please take an action against such brat people.

Regards,
Kamlesh
[protected]

We had come and gone on jasnath toll plaza on date 16:11:2020 when we have come that time fastag machine was not working and same issues at the time of return.
I request to staff for hand scanner and solve it but they ask machine not available. I have contact to control room managar mr. Sharwan Choudhary but he was not interested to solve it and not cooperating.
When told to manager for complaint book they said no complaint book here. Finally the give me a plan note book register for complaint. I have note complaint in that book.
Staff threating and abusing to us.
We are come with family it's horrible moment for me.
I request to you check this matter and instruction to relevant officer take nasasary action.
Thankyou
My contact no. [protected]

In Chilakapalem, Andhra Pradesh, we asked for 2 side toll, but they said 2 sides we are not giving.. only single side.. they charged Rs.50 for single side..if it is 2 sides only Rs.75..

Is it calling Rouning?

We need an explanation and take severe action on them?

When we crossed Patna toll plaza, and asked for two way toll receipt, the person declined. We were forced to pay Rs 70 extra. Assuming there are thousands of vehicle doing to and fro, results in massive fraud. Please look into it and save people hard earned money.

I want to raise long delays and poor fastag sensors at Itaunja toll on NH-24 ...I frequently cross this toll while going and returning from my village in Sitapur and repeatedly I face long waiting time despite having fastag on my vehicle ...Most of the time fastag sensors or computers are not working, they will ask to change the lanes..which kills the very purpose of government of making fast movement at tolls .this toll is worst managed...

I would sincerely request to authorities to kindly audit this toll and make proper machine setup so that travellers don’t face delay at this toll time and again .

Regards,
A Teacher

We have a card recharged by a toll with balance in it. When I showed the card at the toll they refused to accept the card and forced us to pay cash at the counter

Without Plan and building licences they are constructing petrol bunk they destroyed road and RCC drinage in Chintamani village survey no 101/1

Place :- Chintamani to Chikkabalapura national highway 234
Chintamani town limit

Dear Sir,

my amount dual debit at mujras toll as on 21 Jan 2020 regular i am complaint for reverse the amount but still not reverse.

I mail hdfc fast tag and global solution also and regularly follow up on twitter also but amount not recvd.

kindly suggest !

sanjay gagrani
[protected]