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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 251

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A
ahmed323
Nov 16, 2020
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Despite local resident of Meerut, Siwaya Toll has debited from my fastage account with Rs 85/=.And Rs 40 Cash paid by me. Pls refund Rs 85 /= in MY Fastage Account.
Thanks
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    RakeshArora2404
    Nov 16, 2020
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    Address: F311 Kavita Shopping Center ., G.P.O.Road., Anand.Gujarat.388001

    Complaint against sardar Patel ring road.is free for 4 wheeler car bt every time cross road and deduct 35rs from my a.c complaint against to take action against sardar patel ring road tall plaza soon as soon possible to save many people money think every day up to 2000 car cross this tall plaza.2000*35=70, 000/-rs that's means auda this tall plaza fraud with car owners up to 70 k per day .so plz take action against tall plaza.
    +1 photos
    Nov 16, 2020
    Updated by RakeshArora2404
    Recent deduct payment

    Complaint against tall plaza but not resolved my complaint.agin debit from my fastag a.c

    Complaint against sardar Patel ring road. - Comment #3765709 - Image #0
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      A
      ahmed323
      Nov 16, 2020
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      Address: siwaya muzaffar nagar road

      Despite local resident of Meerut, siwaya toll has debited my fastage account with Rs 85 .And Rs 40 cash paid by me .Pls refund in my fastage account for Rs 85/=
      Regards
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        S
        selliamman
        Nov 16, 2020
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        Address: Salem

        Sir My vehicle number TN 27 H 2625 having monthly pass Hex Fast tag Sl. No. 34161FA820328E4002E05560 passed through SU TOLL PLAZA Mettupatti( 058001) Salem Dt. Tamilnadu on[protected] . They have wrongly deducted Rs240 from our account. Even after complaining to the above toll plaza authorities no response from them.Please kindly take action and arrange for refund.
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          vikasdmrc
          Nov 16, 2020
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          Address: 804, RACHNA DOUBLE STOREY, SECTOR-5, VAISHALI, GHAZIABAD

          I passed SIVAYA Toll plaza at Meerut on 23.10.2020. At that Toll plaza, I was stopped and double amount of Rs. 170.0 was charged to me, I was told that Fast tag do not have sufficient amount. Amount was there in fasttag but i was not in position of argue as was in emergency situation at that time. Amount Rs. 85.00 deducted from my fasttag for which i got SMS after sometime.

          This was issue related to fast Tag reader at toll plaza, I wants refund of Rs. 170.00 immediately with correction in system for no harassment at Toll Plaza.
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            K
            kwamankar
            Nov 16, 2020
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            Address: Ghoradongri Toll plaza

            Hi Team,

            I'm really disappointed with the toll management. They are still taking cash on fasttag lane. Today I had an very bad experience where 3 car ahead of me paid cash & they are accepting cash on Fasttag lane. Then what is the point o[censored]sing fasttag in our vehicle. When I spoke to them they said if they are coming in fast-tag lane we can't stop.

            If we are suppose to get such service then it;s a waste of management. I need an answer & action against such toll management people.

            This has had happened multiple time on the same toll plaza Ghoradongri SH-43 . Could anyone please take an action against such brat people.

            Regards,
            Kamlesh
            [protected]
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              V
              Veerbal suther
              from Powai, Maharashtra
              Nov 16, 2020
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              Address: Near four poll magra punjla jodhpur

              We had come and gone on jasnath toll plaza on date 16:11:2020 when we have come that time fastag machine was not working and same issues at the time of return.
              I request to staff for hand scanner and solve it but they ask machine not available. I have contact to control room managar mr. Sharwan Choudhary but he was not interested to solve it and not cooperating.
              When told to manager for complaint book they said no complaint book here. Finally the give me a plan note book register for complaint. I have note complaint in that book.
              Staff threating and abusing to us.
              We are come with family it's horrible moment for me.
              I request to you check this matter and instruction to relevant officer take nasasary action.
              Thankyou
              My contact no. [protected]
              +1 photos
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                trivikrams
                Nov 16, 2020
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                Address: Srikakakulam

                In Chilakapalem, Andhra Pradesh, we asked for 2 side toll, but they said 2 sides we are not giving.. only single side.. they charged Rs.50 for single side..if it is 2 sides only Rs.75..

                Is it calling Rouning?

                We need an explanation and take severe action on them?
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                  swatiagarwal5014
                  Nov 16, 2020
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                  Address: Patna

                  When we crossed Patna toll plaza, and asked for two way toll receipt, the person declined. We were forced to pay Rs 70 extra. Assuming there are thousands of vehicle doing to and fro, results in massive fraud. Please look into it and save people hard earned money.
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                    M
                    Maddy satyam
                    from Powai, Maharashtra
                    Nov 16, 2020
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                    I want to raise long delays and poor fastag sensors at Itaunja toll on NH-24 ...I frequently cross this toll while going and returning from my village in Sitapur and repeatedly I face long waiting time despite having fastag on my vehicle ...Most of the time fastag sensors or computers are not working, they will ask to change the lanes..which kills the very purpose of government of making fast movement at tolls .this toll is worst managed...

                    I would sincerely request to authorities to kindly audit this toll and make proper machine setup so that travellers don’t face delay at this toll time and again .

                    Regards,
                    A Teacher
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                      Nivedita Agrawal
                      Nov 16, 2020
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                      Address: Sihora jabalpur road

                      We have a card recharged by a toll with balance in it. When I showed the card at the toll they refused to accept the card and forced us to pay cash at the counter
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                        Divakar Reddy R D
                        Nov 15, 2020
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                        Address: thimmasandara ward no 31 chintamani town 563125

                        Without Plan and building licences they are constructing petrol bunk they destroyed road and RCC drinage in Chintamani village survey no 101/1

                        Place :- Chintamani to Chikkabalapura national highway 234
                        Chintamani town limit
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                          S
                          sanjay_gagrani
                          from Powai, Maharashtra
                          Nov 15, 2020
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                          Dear Sir,

                          my amount dual debit at mujras toll as on 21 Jan 2020 regular i am complaint for reverse the amount but still not reverse.

                          I mail hdfc fast tag and global solution also and regularly follow up on twitter also but amount not recvd.

                          kindly suggest !

                          sanjay gagrani
                          [protected]
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                            Abhijit Nagle
                            Nov 14, 2020
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                            Address: NH48 KHEDSHIVAPUR & ANEWADI

                            I must be compensated towards continuous pain and suffering which may be perhaps for life time due to horrifying road conditions in spite of paying the toll charges which should have been waived off due to my physical disability certificate! The pain is continuing even today and sometimes very disturbing resulting in sleeping disorder!
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                              Vineet George
                              Nov 13, 2020
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                              The NH3 six lane riad built between dewas and indore only a few years back has Large and dangerous potholes. Please conduct repairs and hold the contractor accountable.
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                                Arjun Birajdar
                                from Powai, Maharashtra
                                Nov 13, 2020
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                                The road from Latur to Nanded has less roads but more potholes. The two and a half hour journey takes five hours. Passengers who come and go every day are suffering and the number of accidents has increased. However, the road should be repaired soon.
                                Newly sanctions NH 161 plz complete construction of road
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                                  jampala sarathbabu
                                  Nov 13, 2020
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                                  Address: Sai Mitra Chandra Meadows, B Block,302,4th Floor, Pandaripuram 6th Line,Ashoknagar,patamata,vijayawada 520007

                                  I was going to vijayawada to Eluru on 12/11/20 returned with in 5 hours
                                  my fasttag was working and the account was debited at davulur plaza on both sides
                                  but at kalaparru plaza they said my vehicle black listed and collected cash on both sides
                                  i am having sufficient balance in fasttag account. i do not how at one plaza my account was working and other plsza it is black listed.
                                  they are purposefully collecting cash
                                  pl check and take appropriate action on kLaparru plaza
                                  thanking you
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                                    S_R_V
                                    Nov 13, 2020
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                                    Attibelen toll plaza is maintained very badly with mix of cash and fastag manually in all lanes to make all lanes slow moving lanes intentionally . As in other high way toll gates, the team at attibele do not manage the right track for fastag vehicles. The people managing the toll plaza ask vehicles to move to any lane irrespective of fastag is present or not . Fastag vehicles suffer very much due to long waiting time in fastag lanes.
                                    If the management is not able to manage the toll gate, it should be made free toll to avoid artificial traffic issues at the toll gate.
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                                      Swapnil Nagras
                                      Nov 13, 2020
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                                      Address: Tamalwadi toll plaza , solapur maharastra

                                      Fast scanner not working in any lane, rude and arrogant behaviour of staff, threatened me to pay toll and made me drive reverse which was very dangerous experience for me and my family .
                                      Hope you to take the appropriate action against the authority.
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                                        I
                                        Nov 12, 2020
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                                        I am through KMPL toll plaza and people standing there collecting fake toll collection with slip .abusing us also and doing misbehave .
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