National Highways Authority of India [NHAI] Complaints & Reviews

The road from Latur to Nanded has less roads but more potholes. The two and a half hour journey takes five hours. Passengers who come and go every day are suffering and the number of accidents has increased. However, the road should be repaired soon.
Newly sanctions NH 161 plz complete construction of road

I was going to vijayawada to Eluru on 12/11/20 returned with in 5 hours
my fasttag was working and the account was debited at davulur plaza on both sides
but at kalaparru plaza they said my vehicle black listed and collected cash on both sides
i am having sufficient balance in fasttag account. i do not how at one plaza my account was working and other plsza it is black listed.
they are purposefully collecting cash
pl check and take appropriate action on kLaparru plaza
thanking you

Attibelen toll plaza is maintained very badly with mix of cash and fastag manually in all lanes to make all lanes slow moving lanes intentionally . As in other high way toll gates, the team at attibele do not manage the right track for fastag vehicles. The people managing the toll plaza ask vehicles to move to any lane irrespective of fastag is present or not . Fastag vehicles suffer very much due to long waiting time in fastag lanes.
If the management is not able to manage the toll gate, it should be made free toll to avoid artificial traffic issues at the toll gate.

Fast scanner not working in any lane, rude and arrogant behaviour of staff, threatened me to pay toll and made me drive reverse which was very dangerous experience for me and my family .
Hope you to take the appropriate action against the authority.

I am through KMPL toll plaza and people standing there collecting fake toll collection with slip .abusing us also and doing misbehave .

Dear sir,
I have to lodge a complaint of Shrinagar toll plaza, NH 2.
Insipite of fasttag working fine and deducted the amount .. they have taken additional 210 rs as toll fees from us.
I am attaching the receipt for your reference .
Please look into the matter and initiate the refund of this amount.

Vechicle Number -HR26DV7944
Regards
Poonam

National highway 54 Hanuman mandir

My car No. DL 6CR 6692 was crossing badarpur sarai toll plaza on 11 november 2020.They told us that our fastag is not working but money got deducted from our fastag and charge money from us too.
Ticket no. Is 75D8D7B2A94088
PAYTM wallet transaction ID- [protected].
Email id [protected]@gmail.com

Everywhere we pay toll for both side for 24 hours
But on Delhi jaipur toll why we have to pay 65 Rs every time even we are going 2 times to Delhi I am giving Rs 65 every time. It should be taken some action on this .

I have traveled by car (TN19E8116) from Thrissur to chennai on 10/11/2020 . In Coimbatore bypass there are 6 Toll plazas and the total toll charge for crossing this bypass is Rs.45. But they have charged Rs 90 from me by deducting from my Fastag. the details are given below

1. Madukkarai toll plaza on[protected] at 08:43:14.= Rs.17
2..Pollachi Cochin Toll Plaza toll plaza on[protected] at 08:46:48.= Rs. 0.0
3. Pollachi Salem Toll Plaza toll plaza on[protected] at 08:52:48. = Rs.45
4. Trichy Cochin toll plaza on[protected] at 09:07:32. = Rs.28
5. Trichy Cochin toll plaza on[protected] at 09:07:32.=Rs.0.0
6.Neelambur toll plaza on[protected] at 09:17:49 = Rs.0

They charged an extra amount of Rs.45 from me during this trip. Earlier in January 2020 also same kind of incident has been occured and I have a made a complaint but no action has been taken.

Traveling yesterday with my car MH12EM3298 which has SBI Fasttag. At Khed Shivapur Toll Plaza on NH4 my card was debited with 95/- on 10.11.2020 at 01.21.44pm. MH12 passing vehicles are exempted from toll at this toll plaza as per govt orders.
Why this injustice with Fasttag holders??????????

Why don't gave double way plaza charges on jagdalpur bastar toll plaza
They only offer single way toll if we want to come on only half an hour that also be not applicable they charge up and down single single way and charges is double on single single way
Please solve this issue fast

Dear Sir/Madam,
Today my vehicle pass through Ghoti toll Naka in which my father travelling & they don't know about fasttag.
When vehicle pass my fasttag debited but still toll collector ask money and collected RS. 110 from my father & handover receipt. Also handed toll receipt do not have full vehicle number.
Request you pls help me for get my money back. Writing this email as might be many such fraud happen in Ghoti toll plaza

My Contact number -[protected]
Vehicle no - MH 17 AZ 2167

As my vehicle with registration no. MH17BY1414 was running from Kurkumbh to Madurai at the IRB toll Plaza, Guilalu (Karnataka), they impound the documents of my vehicle, demanding for cash, though my vehicle is compiled with fastag. I request you to please take suitable action and do the needful. As the toll plaza don't have any right to impound the vehicle documents.
Thanking you,
[censored]al Tushar Gade
[protected]

Sir,
I Requesting To Re-Tar The Road In Valapattanam, Kannur, kerala.I Sending You The Road Gutter Video And Road Block Video Link Bellow..
This Block Only Because Of This Road Gutter. This Gutter Re-Tarred 1 Month Ago But Now Gutter Cum Again..

Road Gutter Video
https://www.facebook.com/[protected]/videos/[protected]

Road Block Video Today[protected]
https://www.facebook.com/[protected]/videos/[protected]

Dear Sir/Madam
I am a serving defence personnel. On 08 Nov 20 I was travelling from Ayodhya to Lucknow in my car AS12K2644 . I was charged user fee by Raunahi Toll Plaza on NH28 and Ahmad Pur Toll plaza despite showing my Identity Card.

Dear sir
I am the daily user of Badarpur toll since last 4years. Now the new vendor is managed the toll from last 30 days. The staff behaviour is very rude and when asked about the complainant register then they provide me the stationary register for complaint.

Secondly they doing the frauds because as per the earlier Toll policy is multiple rides are free within 24 hours but I attached the few online traction which is clearly visible that the charges detected from my fast card account with in 24 hours which is totally illegal.

Few samples of online traction is attached for the Reference.
Regards
Mohnesh Gupta
[protected]
You Paid Rs.14.00 at Badarpur faridabad Toll Plaza of HR51BM2696 on 04/11/20 20:15:54. Avl Bal Rs.506.55 Txn ID: FT[protected]

You Paid Rs.26.00 at Badarpur faridabad Toll Plaza of HR51BM2696 on 04/11/20 12:21:24. Avl Bal Rs.520.55 Txn ID: FT[protected]
You Paid Rs.14.00 at Badarpur faridabad Toll Plaza of HR51BM2696 on 03/11/20 21:39:01. Avl Bal Rs.546.55 Txn ID: FT[protected]

महोदय..
महाराष्ट्र मैं सोलापुर जिले मैं वरवडे करके एक गाव है जहा पे आपका टोल प्लाजा है...और उसी के अंदर मोडणींब करके गाव है जहा पे एक वेलड़ींग की दुकान है जिसका नाम जय गणेश वेलड़ींग है और ओ bridge के बजुवले सर्विस रोड पर है...उस सर्विस रोड पे वाइट लाईन तक और आपके highway की जगा पे कब्जा कर बैठा है परिणामी उधर से जाते हुए बहुत से लोगो को, बस ड्राईवर और स्थनिक नागरिक को तख्लीफ होती है...तो आप प्लीज उसको निकलो और आपकि जगा की वप्सी करलो..

Madam/Dear sir
I have paid two times toll for a day through Fastag (Id -34161FA820328E40045403E0) on dated 23rd oct 2020 at 02:06PM and 05:06PM respectively, which is wrongly debited from my fastag.
Kindly arrange to refund respective amount in my fastag.
Enclosures Attached.

Yours Faithfully

Sushil Kumar
Mob. No. [protected]

Private vehicles registered in Pune MH12 are exempt from toll on the Khed Shivapur toll Plaza on Pune Satara road. The registration number of my vehicle is MH12 QT 8740 and on passage from the toll plaza on 27 Sept 2020 and returning on the same day, toll got deducted. Rs 95.00 for onward and Rs 50 for return. This amount must be refunded to me. My email is [protected]@gmail.com.