National Highways Authority of India [NHAI] Complaints & Reviews

Khed Shivapur toll plaza on Pune Bangalore highway has exempted MH12 registration vehicles from paying the toll since feb2020.
But as the MH12 vehicles with fastag cross the toll booth ₹95 is deducted everytime.
Why is this ?
On contacting our paytm fastag customer service they say that each fastag vehicle must return to the toll plaza and get their vehicle number added to exempted list .
Is this the way a sincere...

Respected sir
I would like to inform you that my self sanjiban rout from odisha Dhenkanal, pin-759021, &my vechile no-OD-02AZ-7636 (Scorpio) have engaged in monthly wages at NH-200 Dhenkanal road construction work & this vechile have used by sub-collecter for nhai work but from last 6 month the vechile monthly bill ammount is not paid by nhai office .so I face many problem to pay the EMI ammount of my vechile & and many problem created...

I was travelling on Bangaluru - Hydrabad highway toll on EDTPL km 544.720 to 556.840 NH 44 on 1st octobar 2020 and I paid toll of Rs 95 ticket no : [protected] and then within 1 km of distance there was a second toll and I had to again pay Rs 95 ticket no: [protected] as there were no official wrriten board for us pass by toll if we had paid in previous toll and they were intentionally diverting the traffic to move towards toll gate, As this...

1. The daily movement of the Sriperumbudur toll is very slow.
2. Lanes are not functional even with 1-3km pile of vehicles.
3. The readers of fast tag not working or either reflecting black list for vehicles.
4. Road from chennai and towards kacheepuram on this toll is poorly managed...

Sir, Baipas churaht at sidh me Meri bhumi gram sarra khsra no 55/1, 55/3, 55/4, 55/5 adhigrhit ki gyi hai.jisme sthit parisampatiyo ka sanshodhit muaabj award bhu dhigrahn adhikari dwar aadesh dinak 7/09/2018 parit Kiya gya hai .jiska sanshodhit muaabja aaj dinak Tak nhi Diya gya hai.NHAI PD katni dwra shansodhit amount aaj Tak bhu arjan adhikari ke pas jama nhi Kiya gya hai jisse muaabja Rashi ka pura bhugtan aaj dinak Tak nhi Mila hai.aavsyk...

Dear sir
I m ready to pay tall tax all.
But we r also request solve traffic zam problem on Bharuch tall tax.
Ur making a bridge on Narmada river at Bharuch that is good for us .
But after crossing a bridge there are tall booth and it's creat a lots of traffic zam everyday .
There are 2 to 5 km traffic zam everyday.
We are requesting u pls solve this issue.
Collect tall we r agree but
save...

Hi,
Khed shivapur toll plaza is collected toll for my car which is against rule.My vehicle is MH 14 passing and we are exempted from this toll.But they have collected toll via fastag even after informing about this rule.Can you hel me about this .

Abhijit Salunkhe
[protected]...

With out fastag vehicles are passed all fastag ways, , , so too much time taken on this sriperumbuthur tollgate... Fastag system is very worst in the area... Otherwise why all are buy fast tag... This is not fast tag, , , , , is slow tag, , , so pls changed the name slow tag...

Dear sir/Ma’am, i am ayesha bhargava d/o mrs neelam bhargava, my mother is a widow and we are 5 unmarried siblings. Humare neighbor Mr. sudheer Gujjar NHAI ko baar baar fake applications submit kr re h ki hmari shop NHAI ki property mai bani hui h. Jabki unka guest house NHAI ki property m aa ra h. Wo roz roz humare ps kuch logo ko bhej kr hmari dukaan ko tudwate h. Kuch log apne aap ko NHAI ki taraf s btate hai. Or bina btye hmari dukan...

At Dhulagari toll plaza at around 18:15 hrs on returning from Kolaghat to Kolkata toll fees of Rs. 105.00 has been collected at toll plaza counter. Again the same amount i.e. Rs. 105.00 has been deducted from Fastag account.

At the time of checking the slip of deposited toll fees it was noticed that counter man has mentioned the toll fees against another LMV (WB20AG2749), owned by Mr. Indranil Pal (checked in vahan website)...

My car departed RJ 06 cc 8702 at Khachrol National Toll Plaza madalgarh today,[protected] at around 11 am, then the toll tax was paid by fast tag of Rs 60 with Txn ID: FT[protected]. At around 5:15 in the evening, the toll tax was charged at Rs 60 while the return tax was Rs 30, which is Txn ID: Another complaint about that toll plaza is ..fastag system is not working properly.Kindly Slove that issue as soon as possible and return that...

Respect sir
I am Sachin Jagdale Inspector CISF along with 22 jawan troop was going On dated 18/10/20 at 0250 am for bye-election duty of Gujrat state in special bus from Aniyari toll plazza NH7 Rohishala, Gujrat .
We showed our all authority documents, movements orders and ID cards to toll operator as well as shift incharge of Aiyari toll plazza but they denied toll exemption... Even if on duty paramilitary force Company...

For the past few weeks, the Chakdah junction/more in the Nadia district, on NH12 previously NH34 highway has been experiencing dilapidating traffic jams all day long. This jam gets progressively worse in the evening....

As a traveller on the national highway, i feel the need for adequate warning signals when the road splits into a flyover and a road, specially in the night time.
Glow signs at the point of separation can really help save a lot of accidents and loss of life...

Dear Sir,
Yesterday I have visited at Lucknow Nawabganj Plaza there some technical issue with fastag as I called on helpline number I.e. 1033 a lady agent received the call I told her my concern that I have sufficient balance but its show insufficient please help me out instead of helping me she told me that contact with Paytm.
I said they why you are there if I called on paytm she has given me worst reply that “Aap ghar...

My complain number 2481899 of fastag dated 24/9/20 in fastag complain lodged in what's app in the particular number, yet not resolved.
In madanpur toll gate, kamrup, Assam, while going for local tour within a distance of around 37 kilometres they charged Rs 110/ whereas they charged Rs 55/ with Kamrup registered vehicle in cash mode. My vehicle also kamrup registered but charged doubled what is the use of fastag where is the discount...

As we are using Solapur- Hyderabad route regularly ...but it's seen that toilet facility's at toll at Omerga is always closed or not maintained ..it's embarrassing to use roadside for toilet facikity because if them and also arrogant workers over toll plaza.....

I am daily commuter use to go through Delhi-Faridbad Toll at Sarai, Faridabad. As I have fast tag but waiting at toll is about 10-15 minutes in the evening and lines in fasttag is more than the cash line. What is the use of this Fastag if we have to wait for 10-15 minutes daily. Their machines are not working properly and even without tag vehicles are entered in tag lane. Most of the time they have called man who clear the vehicle. Kindly...

I am a daily traveller from Kherki Daula (KM 42, 007001).
I have taken the monthly pass and prefer the automatic pass lane. I daily have to wait for 20+ min at toll to pss through, as many cars and other commercial vehicles keep cutting the line in between. People who are in actual queue has to wait unnecessary.
People at the toll don't have any control over this, who keeps just watching the show. Its really frustrating for...

Sir, it is seen that the staffs of toll gate at Sonapur, Assam are generally try to collect toll fee from me though I am the Asstt. Executive Engineer, PWD, Jakhalabandha NH Sub Division for the juridiction of NH37 &NH37A of Nagaon & Sonitpur District.Most of staffs are uneducated & uncivilized ones.Though my official vehicle is exempted from toll free under clause b(v) of exempted list of 2020, the staffs always try to collect toll fee from...