| Address: Bangalore |
| Website: Collection of double toll |
I was travelling on Bangaluru - Hydrabad highway toll on EDTPL km 544.720 to 556.840 NH 44 on 1st octobar 2020 and I paid toll of Rs 95 ticket no : [protected] and then within 1 km of distance there was a second toll and I had to again pay Rs 95 ticket no: [protected] as there were no official wrriten board for us pass by toll if we had paid in previous toll and they were intentionally diverting the traffic to move towards toll gate, As this is a corono time they refused to talk and did not even asked the receipt, paying, as i got to know i paid twice for the same road i complained the same, they called back and told they will give us ride pass for our previous amount, and i withdrew the complaint, on 18 oct 2020 i travelled on same road and informed the authoriy well before that i was travelling through same toll and please give my free ride as i have already paid for it, but it was not conveyd to the toll plaza and they humilated me and my father by saying we were not elegiable and they refused to talk to us, i again paid rs 95 and left the toll.
this is not about rs 95, as there are many people who gets confused between the tolls and pay double and not even bother to ask, as we witnessed more cars passing with paying for both the tolls, they are cheating us by no proper board for those who have paid in previous toll, if this happens to everyone then thousands of people suffer a lot, which should be taken care off.
I hope to get a proper response from you for the issue. Kindly make sure it is resolved