National Highways Authority of India [NHAI] Complaints & Reviews

On 23/07/2020 order placed for purchase of fastag for my car receipt of order confirmed by cashfree vide no 6949 further forwarded to vender for execution of the order invoice no 71 generated and advised to me
Regret to point out the vendor not responding to repeated mail reminders contact no provided in invoice not reachable, till date my order is pending for delivery at my given address, should I write off the amount of ₹ 399 paid in advance and take the deal as an online fraud. Please take up with vendor for delivery or refund of the amount so that I can buy the tag from other source.

To nhai
Respected sir/madam
Ours is a state owned transport corporation. On 31st august 2020, we recharged monthly toll pass through nhai web portal to avail concession at belekeri toll plaza-356006 (Karnataka) for vehicle no. Ka31f1556, ka31f1247 & ka31f1597 by paying rs.3646.80 for each pass & our bank account was debited. Recharged through online net banking o[censored]nion bank of india (Erstwhile corporation bank). The above transactions were failed on the same day and we didn't receive 'customer receipt". Later we once again recharged for the above vehicles, which were successful.
Till now our bank account was not credited with failed transaction amount. Please look into the matter & arranged for the refund of rs.10940.40 paid by our corporation.
We solicit your co-operation.
Details as follows:
1) recharged on 31/08/2020 through online net banking o[censored]nion bank of india (Erstwhile corporation bank) a/c no.[protected] ifsc corp0000116
2) axis bank wallet id no. [protected]
3) belekeri toll plaza 356006 karnataka
4) vehicle no. Ka31f1556 (Tag id.3416fa820328a5204dd4de0, ka31f1247 (Tag id. 34161fa820328a5204dd4a20, ka31f1597 (Tag id. 34161fa820328a5204e82780

5) bank transaction reference a). India otc no scrp[protected]/cn[protected]
B) india otc no scrp[protected]/cn[protected]
C) india otc no scrp[protected]/cn[protected]

Depot manager ankola
Nwkrtc
Mob:[protected]
Email: [protected]@gmail.com

I'm writing this complaint to nhai (National highways authority of india).
I passed thru toll plaza near navsari, gujarat, where i was asked to pay double the charge for cash in fastag lane.
The thing is each lane is fastag and cash lane is just "one". So will the cash payers have to suffer?
Can't they accept cash at more lanes to avoid inconvenience to travellers, which are indians itself. Also have to wait in long queues of vehicles for our turn. We are having a democratic system, but nothing works for the people, by the people, and of the people.
Indian system is a waste.
Also the toll plaza would be there for years and years woth increased rate even if the money given by government to make the road is recovered.
Also if you don't know the money given by government is the money of people (The taxes we pay)

So the government just loots people. Bhikhari government
Hate indian government and system.
Jai hind
By,
A so called indian citizen.

हैलो,

मेरी सिकायत ये है की जब 10/09/2020 को मै अहमदाबाद से आनंद के लिए निकला तब आनंद टोल पे मेरे आगे 3 कार ओर एक ट्रैवल बस खड़ी थी कुछ प्रॉब्लम की वजह से 10 मिनट तक खड़ी थी और मेरे पीछे भी बहुत ही ज्यादा ट्राफिक हो गई थी

ज्यादा टाइम होने से मै टोल वाले कर्मचारी से बात कर ने गया वहां 3 लोग खड़े थे तो मैंने पूछा क्या हुआ तो ठीक से जवाब ना दे कर मुझे बोल ने लगे की देर लगेगी आपको प्रॉब्लम है तो सीकायत की अर्जी दे दो ऑफिस में ओर गुस्सा होने लगा मैंने बोला भाई ज्यादा टाइम लगेगा तो बस साइड मै करवा दो ताकि हमको देर ना हो ओर ट्राफिक भी क्लियर हो जाए पर वो नहीं माने बोला कि देर लगेगी जो करना है कर लो

फिर मै खड़ा रहा तब टोल चालू हुआ ओर सब चलने लगा पर मेरे आगे की जो 3 कार थी वो फास्ट टैग की ओर सब मै ठीक से स्कैन किया ओर जब मेरी कार का नंबर आया तब वो बोले आपका टैग स्कैन नई हो रहा फिर बोले कि बलैंस नहीं है ओर सब नाटक करने लगे मेरे टैग मै 600 का रिचार्ज था ओर मुझे बोले कि मुझे बलेंस दिखाव ओर कस्टमर केयर मै कॉल करो अभी मुझे परेशान करने लगे ओर उनका बिवेहिर भी ठीक नहीं था सब हस रहे थे

मै पिछले 1.5 years स हर दिन अपडाउन करता हूं आनंद तो अहमदाबाद (Ctm) हाईवे नंबर 1 पे ओर कभी ऐसा प्रॉब्लम नहीं आया है स्कैनिग का पर आज मुझे जान बुझ के परेशान करने लगे आप वहां की सीसीटीवी रिकॉर्डिंग देख सकते हो समय था 9.50pm k आसपास का होगा.

मुझे उम्मीद है कि मेरी ये सिकायत का आप nhai पूरी तरह से फॉलो-अप करेगें ओर जांच भी करेंगे ओर ये एक बार नहीं अनेक बार हुआ है.

Thanks & regards
Baraiya daxeshkumar

Sir,
I have recharged for my account CA[protected] four times and all four times, the amount has been debited from my bank account but the money has not been recharged into my fastag. Kindly look into it.

Yours sincerely
C K RAVI KUMAR

Respect sir/ma’am
My car number is hr26bs7809 i have paid far of my travel through cash and now the amount of 90 is again been deducted from my paytm account. My joirney began from kundli till dasna we took exit the amount of rupees 90 is being paid by cash and now the amount of same was deducted from my paytm as well. I request u to kindly look to matter concern and pls refund the amount.

Dear sir
My name is sandeep kumar and am residences of village badowala (Narwana) which is on nh 56. The toll tax of nh 56 narwana collecting toll tax from us but guidelines of nhai that they can not collect tax within 20 km radius of toll plaza. Sir please clearifi that this is right or wrong.
No. [protected]
Kumar. [protected]@gmail.com

Hi Team,
On 1st September i was doing the fastag monthly pass recharge and amount 238.05 rs got deducted 2 times. Please find the below details for fastag:
Fastahg ID: 34161FA[protected]BB440

I crossed badarpur faridabad toll plaza yesterday at 10.13 am of 08.09.2020 i. E. Within 24 hours from 10.16 am of 07.09.2020 but my fast was debited by rs 26/- against toll fees which was unauthorized charges.
This can be verified.

Dear Sir/Madam,
I have purchased a new car on 02.12.2019 from Pink City Honda, Vaishali Nagar Jaipur, Rajasthan-302021. The company had taken a charge of Fastag of Bank of Baroda. But it was not working from 02.12.2019 to 07.09.2020 because the company has not registered my vehicle no. RJ45 CJ 7053. I have complained so many times to the Sales Person and their higher authorities. But my problem could not resolve. Then I purchased a Fastag of Paytm on February 2020 and all the payments of toll plaza should be done with this Paytm Fastag. On 08.09.2020 have received a message and Call from Bank of Baroda and Car purchase Company respectively for activate or linked my Fastag with Car No. RJ45 CJ 7053. As per BOB message Baroda Fastag[protected] has been assigned to your Baroda Fastag Account No. 20302043 on 08.09.2020. According to the message of BOB Rs.399.99 (Tag Fee Rs. 99.99, Deposit Rs. 10, Recharge Rs.200.00). As per today's message vehicle no. RJ45CJ7053 Rs.65.00 debited at Manesar Toll Plaza on 04.07.2020 14:10:15, available balance is Rs. 135.00. But I have not traveled in July 2020. The Fastag of Company made of BOB is not useful for me because I have already Paytm Fastag which I mentioned above. Both Fastag assigned to the same no. RJ45 CJ 7053. I am not using the Bank of Baroda Fastag and in the future also. But I want to know where is my money debited of Rs. 65.00.

Therefore, I have attached all the supporting documents like messages, Paytm Fastag statement of July 2020 and June 2020 & August 2020 for your convenience to check the activation of Fastag with Paytm.

So, I kindly request you to take necessary action as soon as possible

Thanking You

Your Faithfully
Sushant Singh Sengar
Mob:-[protected]
Chitrakoot, Vaishali Nagar Jaipur, (Raj.)-302021

Dear nhai
This is inform to that your i have for fastrack and your not care line so employees for not properly handing for this toll miss beverly for this toll and winting for important 15 min. And incoding me and my family so kindly resolved this call

Not :- toll manager and team not properly respond..

Thanks
Dinesh godara
[protected]

The washrooms, on the ambala-kaithal road toll plaza near village thana, were locked. We didn't ask for the keys to the authorities because we didn't know who were the authorities we needed to talk/complain to. Also we were in a hurry so we just clicked the photos of the locked washrooms and continued with our journey. But same situation could've been with someone who really needed a washroom. Say a lady, or even a diabetic patient. So please look into the matter and take necessary action as soon as possible.

This is a request to know the rules and regulations implied on toll tax collection on nh-1 from delhi to karnal.

The total distance from delhi to karnal is 125kms and the average time of travel today is 4 hrs because of construction of the highway. And the total toll tax collected by a private car is 235rs one way.

Nh-1 is one of the most important highways in india, travelling from capital on a highway which has active toll booths but the roads are under construction. How does the government give permission to collect tolls when 70% of the road is under construction.

Why is a citizen forced to pay 235rs for a journey of 125kms with estimated time taken is 4hrs. That is after paying road tax.

Below are the questions:
#do toll roads help reduce travel time?
#should the toll be collected if road is not completed?
#are toll booths under any regulations?
#should there be an alternate route if a highway has toll and is also full of traffic?
#is the highway run by mafias who collect toll by force?

Road from chintamani — rayalpadu — madanapalle is as bad as it can get. The size of potholes are still increasing at a scarier pace. Please look into this problem.

First call of this tender was canceled, the reason for the cancellation of the first call of this tender was stated that the minimum bidders did not qualify in the technical documents, while this tender was not opened. Proper status is automatically updated whenever an online tender is opened. This tender has been cancelled before technical bid opening summary. What was lacking in which documents of which contractor, it has not been told yet. For which we have emailed to ro nhai shimla many times, but we haven't received any response from ro nhai yet.

હેલો સર આપ કે ટોલ રોડ ને મેને 900 કિલો મિટર દ્રાવિંગ કિયા લેકિન દ્રાવિંગ કરનેમે બહુત દીકટ હુંય હે કુ કે રાસ્ટમે રોડ પે ગાય આજતી હે ઇસ કિ વઝહસ ઍક્સિડન્ટ કા કખતરા રહેતા હે આપ કો રીક્વેસ્ટ હેકે જલ્દીથી સે ઇસ પર કડક કાર્યવાહી કરે

લી
ડો શાહ નવાઝ સીદીકી
[protected]

I had a fastag account with union bank uthekhol brach i paid rs 1000.00 as balance for fastag
I travel on 30aug 2020 at 12.00am on high way from khalapur to mumbai
I recived a message for deduction of rs 597.00 from my account
My fastag no is[protected]
The actual toll is rs 203.00
Why this extra amount deducted from my account

I am daily commuter by car on this Toll plaza at Shinde Gaon near Nashik on the way to Nashik Pune Highway. There is Hybrid Lane and Only Fastag Lanes Made for only Name sake. In ONLY FASTAG Lanes toll authorities allowed to take cash also, there is no separate Lanes for FASTAG and CASH. Due to this the huge traffic is there daily at Job timing because Sinnar is MIDC area.
Daily we have to wait for minimum 10-15 min. to pass the toll even I have Fastag on my car due to accepting Cash in the FASTAG ONLY lane. Because of this daily I am getting Late at office and this makes my professional life bad with Late marks also Financially affected.
I tried to call Toll authorities on the toll plaza Number but Manager is not ready to take calls and all the time phone is with junior persons.
I tried to complaint on 1033 number but the executive said that there is NO toll Plaza in our system at the given location. How it can be possible?
Having Fastag is becoming Wastage of TIME and MONEY at this Toll Plaza. This contradicts to main Motive of FASTAG.
kindly see the matter

In nh46 hoshangabad
Their condition is too poor it's like travelling through a construction side their is too deep holes in it and also to repair these holes the worker of their contract fillis a solid sand like material that is always goes inside our eyes and nose while we are traveling. When i goes to doctor for normal cough and cold dr tells me u recently have asthama. I totally blame to u and your contractor for this. And also when the truck passes near the road due to poor condition and sand and stones in road they are bouncing off some stone and sand to or eye and body it causes extreme pain and due to this we have to close our eye immediately that's can cause seriously injuries. I hope you can take it seriously and take quick and hard response to it.

I had an accident on 28/08/2020 at dwarka circle, Nashik at 7:15 pm. Due to slippery road. There approximately 30 more bike accidents happened by same reason. I had few fractures and doctors advised a surgery to me which I cannon afford it may result in losing one of the body parts.

Please help.

I'm hereby aataching today's news for your reference.

My mobile number is [protected]