National Highways Authority of India [NHAI] Complaints & Reviews

Dear sir/madam,

I am travelled through vavdi toll plaza on 25 aug 2020 6 am with sufficient fastag balance while toll collector asking about low balance i replied him my fastag account load with sufficient balance after so many discussions he open gate and my account debited for rs.115 (Single trip). I got message of rs. 55 debited for return trip at vavdi toll plaza at 7pm while i am not passing through toll plaza.
I complained to my bank customer care and got confirmation for refund within 10 days but not got refund of 55 rs.

Second time i am passing today (6 sep 2020) from vavdi toll plaza single trip amount rs. 115 debited while i am again passing through same plaza on same day with sufficient balance of fas tag again toll collector asking for low balance and you have to pay penalties of (115+115=230rs).. Why i am paying this penalties after i have sufficient balance. I have very bad experiences from this toll plaza. Please take appropriate action against this fraudulent toll plaza.

Sir,

When i was recharging monthly pass for chhijarsi toll plaza amount to rs 275.00, amount deducted from my account but my pass not recharged.
Details are as follows -
Name - sarita sharma,
Vehicle no - dl5cl1480
Toll plaza - chhijarsi toll plaza
Mob - [protected]
Disputed amount - 275/-

With reference to the above subject We the Tajpur gram panchayat are applied to permission for to laying drinking water pipe line of 50mm dia.(approxe 80 meter) It is our service to provide drinking water to our citizens. We are also agree to pay charges as per your norms. But our our proposal for laying the pipeline along the NH -48 is pending for long time pease do need ful

In spite of having fastag account (No:[protected] being active and having sufficient balance (Rs 87), penalty have been charged at the electronic city toll plaza (Receipt no. 953659) at the fastag center

Amritsar to mehta road (national highway 503a) is in very poor condition.
From amritsar to mehta stretch of approx 33 kms is completely damaged and becoming reason for accidents, immediate action should be taken for this road already it has become life threatening. At least some departmental inspection should taken to see its condition. I hope government will take some action before the big loss.

Srinagar toll plaza situated on nh2 please take strong action against them their helpline printed on recipet not working no manager staff on duty their toll plaza operators are misbehaving and taking extra money from commercial trucks on the name of overload I have a recording of toll operator

Recently nhai has built a highway sewage towards road end but as we people are living near to road or say road front but by building the seawage with lots of hight its getting difficult to pass that seawage with lots of traffic so please help us with that

While traveling from bharatpur to jaipur on 30th august 2020, the toll was collected by cash rs 60, saying that fast tag is not working for stand still car. Later when i saw the fast tag transaction on my sbi fastag account. I saw that online deduction of rs 60 for rajadhok toll. The operator did not print the car number as well on the cash receipt. I would request you to look into this complaint as this might be getting big scam. I saw similar complaint on your portal of 30th august. Attached the photo of cash receipt and online transaction of same date and time.

24 hrs ke ander ludhiana se chandigarh tak bhagomajra toll plaza and ghulal toll plaza par wrong toll deducted from my fast tag wallet

I am traveling to udaipur from sikar.in the midway i have come via a road which mention it as ' khud to kuchaman'. I am charged rs 40 at jiliya toll plaza. This road has numerous invalid road breakers. The stoppers are so high that small cars even can't cross. Even the road don't have proper signal sign boards. The road has many very deep and wide holes.in the span of around 25 km, it is very risky to drive. When i was a kid, i used to travel this way. Back then it was a good and free road. The tall guy said it is owned by some bhati group. Please take some strict action against such fraud.

There was a land in the name of my father muralikrishnan v in gummidipoondi taluk, verkaadu village, tamilnadu with survey number 134/12, 134/13b, 134/14b. This had been acquired by the national highways department for 4 lane highway project for which the initial payment only was done on 2002. After which no more compensation has been done till date. As we are suffering from very bad financial situation since 2002, we request you to kindly sort out this compensation issue at the earliest.

Kota to baran road is in very bad condition especially with all the pot holes and single routing for both way vehicles. Either toll should be discarded from this road or road should be maintained timely. Paying toll for such roads is wastage of our hard earned money.

I was travelling from delhi to jaipur through sikandra, i am airtel fastag user an i already added money in my airtel account around 500 rs already in my fastag there is 103 rs was there, after crossing the manesar toll plaza the amount is not deducted in fastag lane the toll person charge the exact toll amount, which is fair enough, but when we are crossing the sikandra toll (Mahua to dausa toll), the toll person told me that my tag is blacklisted an asked for penalty, i told them that in my fastag there is already sufficient amount around 103 rs an i also added 500 rs in them but they start misbehaving an told me to pay double charges in fastag lane, i asked them that i am already a fastag user with sufficient amount in, why i suppose to pay penalty, if amount is not sufficient than only charge the toll amount but they start shouting an there is a long jam is started behind me.
This is second time i have payed penalty on the same toll both,
I have traveled lots of places from jaipur to uttarakhand but this kind of incident never happened with me, in every state if the fastag amount is not sufficient than the amount is automatically deducted when i add money in them without any penalty,
Also at sikandra toll both they told me that they have there own rules so i have to pay penalty or else they won't alow to pass my car.
I request to concern authority to take strict action against them an also refund my money.

The roads from palanpur to mehsana are to worst.
There are big port holes and to worst roads.
Government should take immediate action because it is related with the life of peoples.

Sir I am Lal chand
Mob no [protected]

Vill -dantujala post -bhuma bada teh -laxmangarh dist-sikar (rajasthan) 332318

Laxmangarh to salasar road pa kheri dantujala bus stand ha ak hand pump tha usko NHAI valo na damage kar diya but NHAI na hand pump ko repair nhi kiya ???????

Bus stand pa water ki koi kami nhi ha public water ka bina prasan ho rahi ha but hand pump jaldi sa jaldi repair kiya jaya
Plz call me [protected]
Plz solution fast

I have made a complaint on 1033 helpline about the road quality of Ahmedabad-Rajkot State highway on 25th August 2020 and complaint number was 2361956 but till date I haven't received a call from highway authorities about feedback.

This is sheer deviation or non performance of duties on the part of highway authorities, responsible engineers, responsible Government personnel and ruling Government.

Kindly repair the roads on urgent basis or else we have to go for more legal ways or RTI.

My car no- GJ01KM7042
Date 1/9/2020, Time 8:38am.
Toll Plaza -Kathpur, NH48
Going from Ahmedabad to Himmat agar.

I was charged twice for the same passage at that time.

While returning on same day (1/9/2020, 15:10pm), Fastag debited by Rs.45/- instead of Rs. 20/-.
Look into the matter urgently.

Hitesh Vyas

A toll road between kuchamancity to losal is in very poor condition, having many potholes, tear out/ broken road at so many places but still toll recovery from vehicle owners is going on. This poor condition road claims many life’s in every month but no one is looking in this matter. There is no sense or logic to pay toll for such a poor road. Please look into matter and stop toll recovery and get repaired the road.

Dated 30/8/2020 time 10-.30

I want gone from jewer to delhi, when i entained on yamuna expresss highway from jewer toll plaza, there staff misbehaving with us & other passenger, they are all uneducated person, no manners, no sense, & lock down time no mask no any sefty, he showing your hooliganism & dirtiness, they do over demand's for toll from passenger, misbehave with us.
Please take action against jewer toll plaza staff, & don't hired this dirty type of staff

I had reacharged for monthly pass on 24/8/2020, 12.24pm from nhai website. My bank account is debited by rs.275 but my recharge is not successful and the amount is neither refunded nor my monthly pass is activated. Kindly do the needful.
My vehicle number is tn39bc1112 with monthly pass at ivrcl chengally toll plaza.